HP ProLiant DL160 Gen8 User Manual
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HP ProLiant DL160 Gen8 User Manual

HP ProLiant DL160 Gen8 User Manual

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Download this manual See also: Maintenance and Service Manual, User Manual
HP ProLiant DL160 Gen8 Server

User Guide

Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 670519-006
March 2013
Edition: 6

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Summary of Contents for HP ProLiant DL160 Gen8

  • Page 1: User Guide

    User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 © Copyright 2012, 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Contents Component identification ....................... 6 Front panel components ..........................6 Front panel LEDs and buttons ......................7 Rear panel components ..........................8 Rear panel LEDs and buttons ......................8 System board components .......................... 9 DIMM slots ........................... 10 System maintenance switch ......................10 NMI header ..........................
  • Page 4 Installing a DIMM .......................... 51 Processor and fan module option ......................52 Installing the front video adapter cable ...................... 57 HP Trusted Platform Module option ......................58 Installing the Trusted Platform Module board ..................59 Enabling the Trusted Platform Module ....................60 Retaining the recovery key/password ....................
  • Page 5 Keeping the system current ........................84 Drivers ............................84 Software and firmware ........................85 Version control ..........................85 HP operating systems and virtualization software support for ProLiant servers ........85 Change control and proactive notification ..................85 Troubleshooting .......................... 86 Troubleshooting resources ........................86 System battery replacement ......................

  • Page 6: Component Identification

    Component identification Front panel components • Item Description Optical drive (optional) Front video connector (Front video port adapter required) USB connectors (2) UID LED button Power on/Standby button and system power LED Health LED NIC status LED Serial number/iLO information pull tab* SAS/SATA drives (8) •...

  • Page 7: Front Panel Leds And Buttons

    *The serial number/iLO information pull tab is double-sided. The top side shows the server serial number, and the reverse shows the default iLO account information. The same information is printed on a label attached to the chassis. Front panel LEDs and buttons Item Description Status...

  • Page 8: Rear Panel Components

    Rear panel components Description Slot 1 PCIe3 x16 (8, 4, 2, 1) iLO connector NIC connector 2 NIC connector1 Power supply Serial connector Video connector USB connectors (4) FlexibleLOM slot Rear panel LEDs and buttons Item Description Status UID button/LED Blue = Identification is activated Flashing blue = System is being managed remotely...

  • Page 9: System Board Components

    System board components Item Description Processor 1DIMM slots Processor socket 1 PCI riser connector 1 FlexibleLOM connector System maintenance switch Cache module connector PCI riser connector 2 TPM connector NMI header Mini-SAS connector SATA connector 2 SATA connector 1 Internal USB connector Fan connector 8 Front panel connectors Fan connector 7...

  • Page 10: Dimm Slots

    Item Description Fan connector 6 Fan connector 5 8-pin power connector Fan connector 4 SD card slot Fan connector 3 24-pin power connector Fan connector 2 System battery FlexibleLOM standby power connector 4-pin power connector Redundant power supply connector Discovery service connector Processor socket 2 Processor 2 DIMM slots DIMM slots...

  • Page 11: Nmi Header

    Microsoft® recommends that system administrators perform an NMI event by temporarily shorting the NMI header with a jumper. The NMI event enables a hung system to become responsive again. For additional information, see the HP website (http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00797875/c00797875.pdf). Drive numbering •...

  • Page 12: Drive Led Definitions

    Drive LED definitions Item Status Definition Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update. Activity ring Rotating green Drive activity No drive activity Do not remove Solid white Do not remove the drive.
  • Page 13 • Cache module installed on a storage controller • Cache module installed on the system board 1 - Amber 2 - Green 3 - Green Interpretation The cache module is not powered. Flashing 0.5 Hz Flashing 0.5 Hz The cache microcontroller is executing from within its boot loader and receiving new flash code from the host controller.

  • Page 14: Fan Modules

    1 - Amber 2 - Green 3 - Green Interpretation Flashing 2 Hz The capacitor pack is not attached. Flashing 2 Hz Flashing 2 Hz The capacitor has been charging for 10 minutes, but Flashing 2 Hz has not reached sufficient charge to perform a full backup.
  • Page 15 When processor 2 is installed, install fans in positions 2 and 5. Component identification 15...

  • Page 16: Operations

    Get help to lift and stabilize the product during installation or removal, especially when the • product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.

  • Page 17: Extend The Server From The Rack

    If using a friction rail system, to perform installations or maintenance that requires access panel removal, remove the server from the rack. To remove the server from an HP, Compaq-branded, Telco, or third-party rack: Power down the server (on page 16).
  • Page 18 Extend the server from the rack. After performing the installation or maintenance procedure, slide the server back into the rack, and then press the server firmly into the rack to secure it in place. WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into the rack.

  • Page 19: Remove The Security Bezel (Optional)

    Remove the security bezel (optional) To access the front panel components, unlock and then remove the security bezel. Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: Do not operate the server for long periods with the access panel open or removed.

  • Page 20: Remove The Processor Air Baffle

    Press the locking latch. The access panel slides to a closed position. Use a T-15 Torx screwdriver to tighten the security screw on the locking latch. Remove the processor air baffle Power down the server (on page 16). Remove all power: Disconnect each power cord from the power source.

  • Page 21: Remove The Pci Riser Cage

    The air baffle slides down to a closed position. Remove the PCI riser cage CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser board assembly. Power down the server (on page 16).

  • Page 22: Install The Pci Riser Cage

    To unseat the PCI riser boards, lift the assembly, and then remove the cage. Install the PCI riser cage CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage. Align the PCI riser boards with the corresponding connectors on the system board, and then insert the cage.
  • Page 23 Connect each power cord to the power source. Power up the server (on page 16). Operations 23...

  • Page 24: Setup

    For more information on HP Care Pack Services, see the HP website (http://www.hp.com/services/carepack). Rack planning resources The rack resource kit ships with all HP branded or Compaq branded 9000, 10000, and H9 series racks. For more information on the content of each resource, see the rack resource kit documentation. Optimum environment When installing the server in a rack, select a location that meets the environmental standards described in this section.

  • Page 25: Space And Airflow Requirements

    HP servers draw in cool air through the front and expel warm air through the rear. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.

  • Page 26: Power Requirements

    Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose.

  • Page 27: Rack Warnings

    Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.

  • Page 28: Identifying The Contents Of The Server Shipping Carton

    Get help to lift and stabilize the product during installation or removal, especially when the • product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.

  • Page 29: Installing The Operating System

    Power up the server (on page 16). Installing the operating system This HP ProLiant server does not ship with provisioning media. Everything needed to manage and install the system software and firmware is preloaded on the server. To operate properly, the server must have a supported operating system. For the latest information on operating system support, see the HP website (http://www.hp.com/go/supportos).

  • Page 30: Powering On And Selecting Boot Options

    Remote deployment installation—To remotely deploy an operating system, use Insight Control server deployment for an automated solution. For additional system software and firmware updates, download the HP Service Pack for ProLiant from the HP website (http://www.hp.com/go/spp/download). Software and firmware must be updated before using the server for the first time, unless any installed software or components require an older version.

  • Page 31: Hardware Options Installation

    Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 32: Drive Installation Guidelines

    Drive installation guidelines When adding drives to the server, observe the following general guidelines: • The system automatically sets all drive numbers. • Populate drive bays, based on the drive numbering sequence. Start from the drive bay with the lowest device number.

  • Page 33: Installing A Non-Hot-Plug Drive

    Install the drive. Determine the status of the drive from the drive LED definitions (on page 12). Installing a non-hot-plug drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Power down the server (on page 16).

  • Page 34: Mini-Sas Cable Option

    Install the drive. Install the drive into the drive bay. Power up the server (on page 16). Determine the status of the drive from the drive LED definitions (on page 12). Mini-SAS cable option The server supports 700 mm and 800 mm Mini-SAS cable options. These cable options are used for connecting the optional Smart Array controllers installed in a full–height PCI slot.

  • Page 35: Installing The 800 Mm Mini-Sas Cable

    Connect the Mini-SAS cable from the storage controller to the drive backplane. Install the PCI riser cage (on page 22). Install the processor air baffle (on page 20). Install the access panel (on page 19). Slide the server into the rack. Connect each power cord to the server.

  • Page 36: Vga Power Cable Option

    Connect the Mini-SAS cable from the Smart Array controller to the hard drive backplane. Install the processor air baffle (on page 20). Install the access panel (on page 19). Slide the server into the rack. Connect each power cord to the server. Connect each power cord to the power source.
  • Page 37 Remove the adhesive stickers from the VGA cable clips, and then attach the clips onto the fan cage. Route the cable through the cable clips, and then connect the cable to the VGA card and power supply cable. Install the processor air baffle (on page 20). Install the access panel (on page 19).

  • Page 38: Controller Options

    Controller options The server ships with an embedded Smart Array B120i controller. For more information about the controller and its features, see the HP Dynamic Smart Array RAID Controller User Guide on the HP website (http://www.hp.com/support/DSA_RAID_UG_en). To configure arrays, see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website (http://www.hp.com/support/CASAC_RG_en).

  • Page 39: Installing The Fbwc Module And Capacitor Pack

    Power up the server (on page 16). To configure arrays, see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website (http://www.hp.com/support/CASAC_RG_en). Installing the FBWC module and capacitor pack Power down the server (on page 16).
  • Page 40 Connect the capacitor pack cable to the cache module. Do one of the following: When using the embedded Smart Array controller, install the cache module on the system board, and then install the PCI riser cage ("Install the PCI riser cage"...
  • Page 41 When using a Smart Array controller expansion board, install the cache module on the storage controller, and then install the controller into the PCI riser cage ("Install the PCI riser cage" on page 22). Route the capacitor pack cable towards the front of the chassis. Install the capacitor pack: Insert the cable end of the capacitor pack into the holder.

  • Page 42: Optical Drive Option

    Optical drive option This server supports the installation of a SATA DVD-ROM optical drive or a SATA DVD-RW optical drive. To install the component: Power down the server (on page 16). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server.
  • Page 43 SFF configuration If you have an SFF configuration, do the following: Using the T-10 screw from the optical drive kit and a T-10/T-15 Torx screwdriver, install the drive. Hardware options installation 43...
  • Page 44 Connect the cable from the rear of the drive to the SATA DVD-ROM drive connector on the system board. Use cable (HP part number 663771-001) to connect to the drive. Connect the blue and black end of the cable to the optical drive, connect the longer blue end to the SATA connector on the system board and the short black cable to the power connector.

  • Page 45: Memory Options

    Connect the cable from the rear of the drive to the SATA DVD-ROM drive connector on the system board. Use cable (HP part number 663771-001 to connect to the drive. Connect the blue and black end of the cable to the optical drive, connect the longer blue end to the SATA connector on the system board and the short black cable to the power connector.
  • Page 46 UDIMM * RDIMM supports 1.35V 3DPC at 1066. Third-party memory supports 1.5V 3DPC at 1066 MT/s. ** LRDIMM enables 3 DIMMs per channel. HP SmartMemory supports up to 3DPC at 1066 MT/s at 1.35V. Third-party memory supports 1.5V only. † UDIMM is supported at 2DPC at 1333 MT/s using HP SmartMemory only. Third-party memory supports up to 2DPC at 1066 MT/s.

  • Page 47: Hp Smartmemory

    3 DIMMs per channel at 1066 MT/s running at 1.35V. This equates to up to 20% less power at the DIMM level with no performance penalty. In addition, the industry supports UDIMM at 2 DIMMs per channel at 1066 MT/s. HP SmartMemory supports 2 DIMMs per channel at 1333 MT/s, or 25% greater bandwidth. DIMM identification To determine DIMM characteristics, use the label attached to the DIMM and the following illustration and table.

  • Page 48: Single-, Dual-, And Quad-Rank Dimms

    E = UDIMM (unbuffered with ECC) L = LRDIMM (load reduced) For the latest supported memory information, see the QuickSpecs on the HP website (http://h18000.www1.hp.com/products/quickspecs/ProductBulletin.html). At the website, choose the geographic region, and then locate the product by name or product category.

  • Page 49: Memory Population Guidelines

    Advanced ECC provides additional protection over Standard ECC because it is possible to correct certain memory errors that would otherwise be uncorrected and result in a server failure. Using HP Advanced Memory Error Detection technology, the server provides notification when a DIMM is degrading and has a higher probability of uncorrectable memory error.

  • Page 50: Advanced Ecc Population Guidelines

    P1-A, P2-A, P1-B, P2-B, P1-C, P2-C, and so on. For detailed memory configuration rules and guidelines, use the Online DDR3 Memory Configuration Tool on the HP website (http://www.hp.com/go/ddr3memory-configurator). DIMM speeds are supported as indicated in the following table.

  • Page 51: Installing A Dimm

    Population order For memory configurations with a single processor or multiple processors, populate the DIMM slots in the following order: • LRDIMM: Sequentially in alphabetical order (A through L) • RDIMM: Sequentially in alphabetical order (A through L) • UDIMM: A through H, sequentially in alphabetical order. Do not populate DIMM slots I through L. After installing the DIMMs, use RBSU to configure Advanced ECC, online spare, or lockstep memory support.

  • Page 52: Processor And Fan Module Option

    If you are installing DIMMs in online spare or lock-step configuration, configure the mode in RBSU ("HP ROM-Based Setup Utility" on page 79). Processor and fan module option When one processor is installed, install fan blanks in slots 1, 2, and 5. When two processors are installed, install fans in slots 2 and 5;...
  • Page 53 Open each of the processor locking levers in the order indicated, and then open the processor retaining bracket. Remove the clear processor socket cover. Retain the processor socket cover for future use. Hardware options installation 53...
  • Page 54 Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.
  • Page 55 Press and hold the processor retaining bracket in place, and then close each processor locking lever. Press only in the area indicated on the processor retaining bracket. Remove the thermal interface protective cover from the heatsink. Remove the adhesive tape from the slot, and then install the heatsink. Using the guide pin on the processor backplate, position the heatsink.
  • Page 56 Finish the installation by completely tightening the screws in the same sequence. Locate fan slots 2 and 5. Remove the fan blanks from slots 2 and 5. NOTE: Dual-processor configurations require seven fans. Hardware options installation 56...

  • Page 57: Installing The Front Video Adapter Cable

    Connect each power cord to the power source. Power up the server (on page 16). Installing the front video adapter cable For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP Product Bulletin website (http://www.hp.com/go/productbulletin). Hardware options installation 57...

  • Page 58: Hp Trusted Platform Module Option

    HP Trusted Platform Module option For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the HP Product Bulletin website (http://www.hp.com/go/productbulletin). Use these instructions to install and enable a TPM on a supported server. This procedure includes three sections: Installing the Trusted Platform Module board.

  • Page 59: Installing The Trusted Platform Module Board

    Recovery Mode after BitLocker detects a possible compromise of system integrity. • HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the encryption technology feature documentation provided by the operating system.

  • Page 60: Enabling The Trusted Platform Module

    Install the TPM board. Press down on the connector to seat the board ("System board components" on page 9). Install the TPM security rivet by pressing the rivet firmly into the system board. Install the PCI riser cage (on page 22). Install the processor air baffle (on page 20).

  • Page 61: Retaining The Recovery Key/Password

    OS application TPM settings. For more information on firmware updates and hardware procedures, see the HP Trusted Platform Module Best Practices White Paper on the HP website (http://www.hp.com/support).
  • Page 62 Remove the PCI riser cage (on page 21). Remove the expansion slot cover from the PCI riser board. Install the expansion board. If installing a half length expansion board, install the expansion board into the slot until it sits firmly. If installing a full length full height expansion board, remove the low profile bracket, and then install the expansion board into the slot until it sits firmly.

  • Page 63: Flexiblelom Option

    Connect each power cord to the server. Connect each power cord to the power source. Power up the server (on page 16). FlexibleLOM option WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power.

  • Page 64: Common Slot Power Supply Option

    Tighten the thumbscrew. Install the PCI riser cage (on page 22). Install the processor air baffle (on page 20). Install the access panel (on page 19). Slide the server into the rack. Connect each power cord to the server. Connect each power cord to the power source. Power up the server (on page 16).
  • Page 65 Remove the protective cover from the connector pins on the power supply. WARNING: To reduce the risk of electric shock or damage to the equipment, do not connect the power cord to the power supply until the power supply is installed. Install the power supply into the bay until it clicks into place.
  • Page 66 Connect the power cord to the power supply. Use the strain relief clip to secure the power cord, and then route the power cord through the cable management solution. Connect the power cord to the power source. Be sure that the power supply LED is green. Hardware options installation 66...

  • Page 67: Cabling

    For information on cabling peripheral components, refer to the white paper on high-density deployment at the HP website (http://www.hp.com/products/servers/platforms). CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.
  • Page 68 • LFF drive cage connected to Smart Array controller card in a full–height slot Cable number Description Mini-SAS cable (700 mm) FBWC capacitor pack cable • LFF drive cage connected to an embedded Smart Array controller Cable number Description Mini-SAS cable (390 mm) FBWC capacitor pack cable Cabling 68...

  • Page 69: Sff Drive Cabling

    SFF drive cabling • SFF drive cage connected to Smart array controller card in low profile slot Cable number Description Mini-SAS cable (560 mm + 390 mm) FBWC capacitor pack cable • SFF drive cage connected to Smart Array controller card in a full–height slot Cable number Description Mini-SAS cable (800 mm + 700 mm)

  • Page 70: Power Cabling

    In this configuration, the embedded Smart Array controller can only support up to four SATA drives. Cable number Description Mini-SAS cable (560 mm) FBWC capacitor pack cable Power cabling Server power cabling Basic configuration Cable number Description Drive backplane cable 2x4 Power supply cable 2x12 Power supply cable Cabling 70...
  • Page 71 Cable number Description 2x2 Power supply cable RPS control cable Discovery service cable Maximum configuration Cable number Description Drive backplane cable 2x4 Power supply cable 2x12 Power supply cable FlexibleLOM standby power cable 2x2 Power supply cable RPS control cable Discovery service cable Cabling 71...

  • Page 72: Fbwc Capacitor Pack Cabling

    FBWC capacitor pack cabling Cable number Description FBWC capacitor pack cable Front panel cabling Cable number Description 2x10 Front panel IO cable 2x12 Front panel IO cable Cabling 72...

  • Page 73: Internal Usb Cabling

    Internal USB cabling SFF configuration Cable number Description Internal USB cable LFF configuration Cable number Description Internal USB cable Cabling 73...

  • Page 74: Software And Configuration Utilities

    HP iLO The iLO subsystem is a standard component of selected HP ProLiant servers that simplifies initial server setup, server health monitoring, power and thermal optimization, and remote server administration. The iLO subsystem includes an intelligent microprocessor, secure memory, and a dedicated network interface.

  • Page 75: Active Health System

    All key internal subsystems are monitored by iLO. SNMP alerts are sent directly by iLO regardless of the host operating system or even if no host operating system is installed. HP Insight Remote Support software (on page 78) is also available in HP iLO with no operating system software, drivers, or agents.

  • Page 76: Intelligent Provisioning

    The data that is collected is managed according to the HP Data Privacy policy. For more information see the HP website (http://www.hp.com/go/privacy). The Active Health System log, in conjunction with the system monitoring provided by Agentless Management or SNMP Pass-thru, provides continuous monitoring of hardware and configuration changes, system status, and service alerts for various server components.

  • Page 77: Hp Insight Diagnostics

    For more information or to download the utility, see the HP website (http://www.hp.com/servers/diags). HP Insight Diagnostics Online Edition is also available in the SPP. For more information, see the HP website (http://www.hp.com/go/spp/download).

  • Page 78: Hp Insight Remote Support Software

    HP strongly recommends that you install HP Insight Remote Support software to complete the installation or upgrade of your product and to enable enhanced delivery of your HP Warranty, HP Care Pack Service, or HP contractual support agreement. HP Insight Remote Support supplements your monitoring continuously to...

  • Page 79: Hp Smart Update Manager

    SPP has several key features for updating HP ProLiant servers. Using HP SUM as the deployment tool, SPP can be used in an online mode on a Windows or Linux hosted operating system, or in an offline mode where the server is booted to the ISO so that the server can be updated automatically with no user interaction or updated in interactive mode.

  • Page 80: Using Rbsu

    For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/rbsu). Using RBSU To use RBSU, use the following keys: • To access RBSU, press the F9 key during power-up when prompted.

  • Page 81: Boot Options

    Force a PXE Network boot by pressing the F12 key. Configuring AMP modes Not all HP ProLiant servers support all AMP modes. RBSU provides menu options only for the modes supported by the server. Advanced memory protection within RBSU enables the following advanced memory modes: •...

  • Page 82: Utilities And Features

    Provides context-sensitive searchable help content • Provides diagnostic and SmartSSD Wear Gauge functionality on the Diagnostics tab ACU is now available as an embedded utility, starting with HP ProLiant Gen8 servers. To access ACU, use one of the following methods: •...

  • Page 83: Option Rom Configuration For Arrays

    ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND (does not apply to HP ProLiant DL980 Servers), or panic. A system fail-safe timer, the ASR timer, starts when the System Management driver, also known as the Health Driver, is loaded. When the operating system is functioning properly, the system periodically resets the timer.

  • Page 84: Redundant Rom Support

    To locate the drivers for a particular server, go to the HP website (http://www.hp.com/go/hpsc) and click on Drivers, Software & Firmware. Then, enter your product name in the Find an HP product field and click Software and configuration utilities 84...

  • Page 85: Software And Firmware

    Administrators configure VCA to point to a repository managed by VCRM. For more information about version control tools, see the HP Systems Insight Manager User Guide, the HP Version Control Agent User Guide, and the HP Version Control Repository User Guide on the HP website (http://www.hp.com/go/hpsim).

  • Page 86: Troubleshooting

    • Simplified Chinese (http://www.hp.com/support/ProLiant_TSG_v1_sc) The HP ProLiant Gen8 Troubleshooting Guide, Volume II: Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades. To view the guide, select a language: •...

  • Page 87: System Battery Replacement

    System battery replacement If the server no longer automatically displays the correct date and time, you might have to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
  • Page 88 IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration. After replacing the battery, reconfigure the system through RBSU. To replace the component, reverse the removal procedure. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.

  • Page 89: Regulatory Information

    Regulatory information Safety and regulatory compliance For safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the HP website (http://www.hp.com/support/Safety-Compliance-EnterpriseProducts). Turkey RoHS material content declaration Ukraine RoHS material content declaration Warranty information HP ProLiant and X86 Servers and Options (http://www.hp.com/support/ProLiantServers-Warranties)

  • Page 90: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 91: Specifications

    Depending on installed options, the server is configured with one of the following power supplies: • HP 460 W CS Power Supply (94%) specifications • HP 750 W CS Power Supply (94%) specifications • HP 500 W Multi-output Power Supply specifications • HP 750 W DC CS Power Supply (94%) specifications Specifications 91...

  • Page 92: Hp 460 W Cs Power Supply (94%) Specifications

    HP 460 W CS Power Supply (94%) specifications Specification Value — Input requirements 100 V to 240 V AC Rated input voltage 50 Hz or 60 Hz Rated input frequency 6 A to 3 A Rated input current 509 W at 115 V AC input...

  • Page 93: Hp 750 W Dc Cs He Power Supply (94% Efficiency)

    750 W at 100 V to 120 V AC Maximum peak power input 750 W at 200 V to 240 V AC input HP 750 W DC CS HE power supply (94% efficiency) Specification Value — Input requirements -36 V DC to -72 V DC...

  • Page 94: Power Supply Calculations

    (60 V DC). The branch circuit overcurrent protection must be rated 24 A. • Power supply calculations For power supply specifications and calculators to determine electrical and heat loading for the server, refer to the HP Enterprise Configurator website (http://h30099.www3.hp.com/configurator/). Specifications 94...

  • Page 95: Support And Other Resources

    Active Health System log (HP ProLiant Gen8 or later products) Download and have available an Active Health System log for 3 days before the failure was detected. For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs).
  • Page 96 HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material.
  • Page 97 HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.
  • Page 98 Si, durante la fase de diagnóstico, HP (o los proveedores o socios de servicio de HP) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR, HP le enviará dicho componente directamente para que realice su sustitución. Los componentes CSR se clasifican en dos categorías:...
  • Page 99 HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local.
  • Page 100 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 101 Support and other resources 101...
  • Page 102 Support and other resources 102...

  • Page 103: Acronyms And Abbreviations

    Advanced Memory Protection Automatic Server Recovery Customer Self Repair domain controller DDDC Double Device Data Correction electromagnetic interference FBWC flash-backed write cache HP SIM HP Systems Insight Manager HP SUM HP Smart Update Manager International Electrotechnical Commission Acronyms and abbreviations 103...
  • Page 104 Integrated Lights-Out Integrated Management Log nonmaskable interrupt NVRAM nonvolatile memory ORCA Option ROM Configuration for Arrays PCIe peripheral component interconnect express power distribution unit POST Power-On Self Test preboot execution environment RBSU ROM-Based Setup Utility RDIMM registered dual in-line memory module Rapid Deployment Pack radio frequency radio frequency interference...
  • Page 105 SCSI SATA serial ATA Secure Digital small form factor HP Service Pack for ProLiant Software Update Manager TMRA recommended ambient operating temperature Trusted Platform Module UDIMM unregistered dual in-line memory module unit identification Version Control Agent VCRM Version Control Repository Manager...

  • Page 106: Documentation Feedback

    Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback.

  • Page 107: Index

    30, 74 notice 89 configuring AMP modes 81 firmware update 78, 85 connectors 6 firmware upgrade utility, troubleshooting 86 contacting HP 95 FlexibleLOM 63 controller 38 front panel components 6 DC power specifications 93 graphics card cabling 36...
  • Page 108 HP Insight Diagnostics survey functionality 77 online spare population guidelines 50 HP Insight Remote Support software 78 operating systems 29, 85 HP Service Pack for ProLiant 74, 78 optical drive 42 HP Smart memory 47 optimum environment 24 HP Smart Update Manager overview 74, 79...
  • Page 109 89 server features and options 31 Server mode 74 warnings 26, 27 server options, installing 31 website, HP 95 server specifications 91 server warnings and cautions 26 shipping carton contents 28 site requirements 25 Smart Update Manager 74, 79...

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