Support Ticket......................................................................................................................116
Data collection................................................................................................................117
Collect Data...............................................................................................................117
Delete data collection..................................................................................................118
1 1 Events..................................................................................................119
12 Troubleshooting....................................................................................121
Accessing the CLI.................................................................................................................121
Software update process.......................................................................................................121
Update process...............................................................................................................122
Pulling a Support Ticket.........................................................................................................123
Data collection................................................................................................................124
Multiple users.......................................................................................................................125
Performance.........................................................................................................................125
Catalyst troubleshooting........................................................................................................127
Upgrade licenses..................................................................................................................127
Glossary..................................................................................................128
About this guide........................................................................................129
Index.......................................................................................................131
Contents
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