Poor Copy Quality - Lexmark CX310 User Manual

Troubleshooting

Poor copy quality

Action
Step 1
Check if an error or status message appears on the display.
Does an error or status message appear?
Step 2
Check the quality of the original document.
Is the quality of the original document satisfactory?
Step 3
If dark marks appear on prints, then clean the scanner glass and the ADF
glass using a clean, lint-free cloth dampened with water.
Is the scanner glass clean?
Step 4
Send a print job, and then check for print quality problems.
a
From the General Settings menu, adjust the Eco‑Mode settings.
b
From the Copy menu, adjust the Darkness setting.
c
If the print remains faded, then replace the toner cartridge.
Is the print quality satisfactory?
Step 5
Check the placement of the document or photo.
Make sure the document or photo is loaded facedown on the scanner
glass in the upper left corner.
Is the document or photo loaded correctly?
Step 6
Check the copy settings.
From the Copy screen, check if the Content Type and Content Source
settings are correct for the document being scanned.
Are the Content Type and Content Source settings correct for the
document being scanned?
Step 7
Check for patterns on print.
a
From the printer control panel, navigate to:
Copy > Sharpness > select a lower setting
Note: Make sure no scaling is being selected.
b
Resend the copy job.
Do patterns appear on prints?
Yes No
Clear the error or status Go to step 2.
message.
Go to step 3. Increase the scan
resolution setting for a
higher‑quality output.
Go to step 4. See
scanner glass" on
page
Go to step 5. See
problems" on
page
Go to step 6. Place the document or
photo facedown on the
scanner glass in the
upper left corner.
Go to step 7. Change the Content
Type and Content
Source settings to
match the document
being scanned.
Go to step 8. The problem is solved.
226
"Cleaning the
136.
"Print quality
205.