Problems And Possible Solutions - Intermec SR30 User Manual

Problems and Possible Solutions

Use this section to find possible solutions to problems you may
have.
Problem
You pull the trigger, but
nothing happens.
You pull the trigger, the
red scanning beam
turns on, but you
cannot successfully scan
a bar code.
You scan a bar code and
the status light turns
on, but the SR30 does
not beep.
SR30 Handheld Scanner User's Guide
Chapter 3 — Troubleshooting and Maintaining the SR30
Possible Solution
The SR30 receives power from either a
host computer or external power
supply through an accessory cable.
Make sure:
• you are using the appropriate
cable. For more information, see
"Cable Accessories" on page
• the cable is connected to the
appropriate port on the host
computer.
• the universal power supply (if
necessary) is properly plugged in.
Try these possible solutions:
• Make sure that the SR30 is at the
appropriate scanning distance
from the bar code. Move the SR30
closer and farther to find the
appropriate distance.
• Make sure that the SR30 is
configured for the type of bar code
you are scanning.
• The bar code you are trying to scan
may be poorly printed or too small.
Scan a known good bar code to
make sure that the SR30 is working
properly.
For more information, see
Bar Codes" on page
The beep duration, volume,
frequency, and number may be
configured so the SR30 does not beep.
To reset the SR30, scan this bar code:
Reset Factory Defaults
34.
"Scanning
4.
19