The printer is on but will not print
■
Check the cable between the printer and your computer. Make sure that it is connected
to the correct port.
■
Make sure that the printer is online. Many printers have an online/offline button that
you may need to press so the printer can start printing. Press the button to put the
printer online.
■
Check the cable for bent or broken pins.
■
If the printer you want to print to is not the default printer, make sure that you have
selected it in the printer setup.
To set a default printer:
1
Click
Control Panel is in Category View, click
2
Click/Double-click the
opens.
3
Right-click the name of the printer you want to be the default printer, then click
Set as Default Printer
■
Reinstall the printer driver. See the guide that came with your printer for instructions
on installing the printer driver.
You see a "Printer queue is full" error message
■
Make sure that the printer is not set to work offline.
To make sure that the printer is not set to work offline:
1
Click
Control Panel is in Category View, click
2
Click/Double-click the
opens.
3
Right-click the name of the printer you want to use. If the menu shows a check
mark next to
82
, then click
Start
Control Panel
Printers and Faxes
.
, then click
Start
Control Panel
Printers and Faxes
Use Printer Offline
. The Control Panel window opens. If your
Printers and Other Hardware
icon. The Printers and Faxes window
. The Control Panel window opens. If your
Printers and Other Hardware
icon. The Printers and Faxes window
, click
Use Printer Offline
www.gateway.com
.
.
to clear the check mark.