Gateway E-3200 Maintaining And Troubleshooting page 62

The CD-ROM drive is not recognized by the system.
Probable Cause
The CD is not
intended for PC use.
The CD is loaded
incorrectly.
The CD is scratched
or dirty.
The CD-ROM drive
needs to be added as
new hardware.
The secondary IDE
device may be
disabled.
The CD cables are
not installed correctly.
The CD-ROM drive
may be defective.
Solution
Make certain the CD is PC-compatible.
Make certain the label is facing upward,
and then try again.
Try cleaning the CD with a lint-free cloth.
Check the CD for scratches.
From the Control Panel window (Start |
Settings | Control Panel), double-click Add
New Hardware. Follow the directions for
adding the drive. If you are not experienced
with this procedure, call Technical Support.
Restart your computer, and then press F1
to enter the Setup utility program. From the
Advanced | IDE Configuration menu, set the
IDE Controller to Both and the Secondary IDE
Master to Auto.
Open the system and check all cables
between the CD controller and the
CD-ROM drive.
Replace the CD-ROM drive.
Troubleshooting 53