Dell Latitude X300 User Manual

User guide
Hide thumbs


Table of Contents
Dell™ Latitude™ X300 User's Guide 
Click the links to the left for information on the features and operation of your computer. For information on other documentation included with your computer,
Follow the safety instructions in the System Information Guide to help protect your computer from damage and ensure your own
personal safety.
Notes, Notices, and Cautions
A NOTE indicates important information that helps you make better use of your computer.
A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
A CAUTION indicates a potential for property damage, personal injury, or death.
Abbreviations and Acronyms
For a complete list of abbreviations and acronyms, see the Glossary.
Information in this document is subject to change without notice.
© 2003 Dell Computer Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Latitude, Dell Precision, OptiPlex, Inspiron, Dimension, Dell TravelLite, and DellNet are trademarks of Dell Computer Corporation;
Intel, Pentium, and Intel SpeedStep are registered trademarks and Centrino is a trademark of Intel Corporation; Microsoft, and Windows are registered trademarks of Microsoft
Corporation; Bluetooth is a trademark owned by Bluetooth SIG, Inc. and is used by Dell Computer Corporation under license; ENERGY STAR is a registered trademark of the U.S.
Environmental Protection Agency. As an ENERGY STAR Partner, Dell Computer Corporation has determined that this product meets the ENERGY STAR guidelines for energy
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation
disclaims any proprietary interest in trademarks and trade names other than its own.
Model PP04S
May 2003    P/N D0979     Rev. A00


Table of Contents

  Related Manuals for Dell Latitude X300

  Summary of Contents for Dell Latitude X300

  • Page 1 Intel, Pentium, and Intel SpeedStep are registered trademarks and Centrino is a trademark of Intel Corporation; Microsoft, and Windows are registered trademarks of Microsoft Corporation; Bluetooth is a trademark owned by Bluetooth SIG, Inc. and is used by Dell Computer Corporation under license; ENERGY STAR is a registered trademark of the U.S.
  • Page 2: About Your Computer

    About Your Computer     Front View   Left Side View   Right Side View   Back View   Bottom View Front View     display latch touch pad buttons display speakers keyboard touch pad device status lights power button keyboard status lights      ...
  • Page 3       Device Status Lights Turns on when you turn on the computer or blinks steadily when the computer is in standby mode..   Turns on when the computer reads or writes data. NOTICE: To avoid loss of data, never turn off the computer while the light is flashing.
  • Page 4: Left Side View

      Keyboard Status Lights   Turns on when the numeric keypad is enabled.   Turns on when the uppercase letter function is enabled.   Turns on when the scroll lock function is enabled.   touch pad buttons — Correspond to the left and right buttons on a standard mouse.  ...
  • Page 5 Ensure that the ground prong of the power plug is inserted into the mating ground contact of the power strip. NOTICE: When you disconnect the AC adapter from the computer, hold the adapter cable connector, not the cable itself, and pull firmly but gently to avoid damaging the cable.   D/Bay connector     Connects powered USB devices such as a Dell™ D/Bay.
  • Page 6: Right Side View

      1394 connector     Use to attach devices supporting IEEE 1394 high-speed transfer rates, such as some digital video cameras.   audio connectors     Attach a microphone to the connector. Attach headphones or speakers to the connector. The connector is a stereo output connector.
  • Page 7: Back View

    infrared sensor — Lets you transfer files from your computer to another IrDA-compatible device without using cable connections. When you receive your computer, the sensor is disabled. You can use the system setup program to enable the sensor. For information on transferring data, see Windows Help, the Windows Help and Support Center, or the documentation that came with your IrDA-compatible device.
  • Page 8: Bottom View

    Covers the compartment that contains the memory module, MiniPCI and modem. See "Adding and Replacing Parts."   Service Tag — Identifies your computer when you access Dell Support at or when you call Dell for customer service or technical support.
  • Page 9: Ergonomic Computing Habits

    Appendix     Ergonomic Computing Habits   Regulatory Notices   Limited Warranty and Return Policy Ergonomic Computing Habits CAUTION: Improper or prolonged keyboard use may result in injury. CAUTION: Viewing the display or external monitor screen for extended periods of time may result in eye strain.  ...
  • Page 10: Fcc Notices (U.s. Only)

      Most Dell computers are classified for Class B environments. However, the inclusion of certain options can change the rating of some configurations to Class A. To determine the electromagnetic classification for your computer or device, see the following sections specific for each regulatory agency. Each section provides country-specific EMC/EMI or product safety information.
  • Page 11: Fcc Identification Information

    The following information is provided on the device or devices covered in this document in compliance with FCC regulations:   Model number: PP04S   Company name: Dell Computer Corporation One Dell Way Round Rock, Texas 78682 USA 512-338-4400 Modem Regulatory Information  ...
  • Page 12: Ic Notice (Canada Only)

    Most Dell computers (and other Dell digital apparatus) are classified by the Industry Canada (IC) Interference-Causing Equipment Standard #3 (ICES-003) as Class B digital devices. To determine which classification (Class A or B) applies to your computer (or other Dell digital apparatus), examine all registration labels located on the bottom, side, or the back panel of your computer (or other digital apparatus).
  • Page 13: Ce Mark Notice

    This Dell device is classified for use in a typical Class B domestic environment.   A "Declaration of Conformity" in accordance with the preceding directives and standards has been made and is on file at Dell Computer Corporation Products Europe BV, Limerick, Ireland.
  • Page 14: Energy Star Compliance

      Certain configurations of Dell computers comply with the requirements set forth by the Environmental Protection Agency (EPA) for energy-efficient computers. If the front panel of your computer bears the ENERGY STAR® Emblem, your original configuration complies with these requirements and all ENERGY STAR® power management features of the computer are enabled.
  • Page 15   Most Dell computers are classified by the Voluntary Control Council for Interference (VCCI) as Class B information technology equipment (ITE). However, the inclusion of certain options can change the rating of some configurations to Class A. ITE, including devices, expansion cards, printers, input/output (I/O) devices, monitors, and so on, integrated into or connected to the computer should match the electromagnetic environment classification (Class A or B) of the computer.
  • Page 16: Mic Notice (Republic Of Korea Only)

      To determine which classification (Class A or B) applies to your computer (or other Dell digital device), examine the Republic of Korean Ministry of Information and Communications (MIC) registration labels located on your computer (or other Dell digital device). The MIC label may be located separately from the other regulatory marking applied to your product.
  • Page 17: Polish Center For Testing And Certification Notice

    Polish Center for Testing and Certification Notice   The equipment should draw power from a socket with an attached protection circuit (a 3-prong socket). All equipment that works together (computer, monitor, printer, and so on) should have the same power supply source.  ...
  • Page 18: Nom Information (Mexico Only)

    NOM Information (Mexico Only)   The following information is provided on the device(s) described in this document in compliance with the requirements of the official Mexican standards (NOM):   Exporter: Dell Computer Corporation One Dell Way Round Rock, TX 78682 Importer: Dell Computer de México, ...
  • Page 19: Limited Warranty And Return Policy

      Dell Computer Corporation ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell limited warranty for your computer, see the System Information Guide.
  • Page 20: Alert Standard Format (Asf)

    Periodic heartbeats have been transmitted to verify system presence. Entity Presence   For more information about Dell's ASF implementation, see ASF for Dell Portable Computers and the ASF Administrator's Guide for Dell Portable Computers, which are available on the Dell Support website at
  • Page 21: Using A Battery

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The lithium-ion battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer.
  • Page 22: Microsoft Windows Power Meter

    NOTE: You can use your media base to charge a computer battery. However, a battery in a media base does not power the media base or the computer.   In addition, when your computer is connected to a media base (docked), the Battery Meter window includes a Dock Battery tab, which displays the charge level and current status of the media base battery.
  • Page 23: Charging The Battery

    NOTICE: To avoid losing or corrupting data, save your work immediately after a low-battery warning. Then connect the computer to an electrical outlet. If the battery runs completely out of power, hibernate mode begins automatically.   A low-battery warning occurs when the battery charge is approximately 90 percent depleted. The computer beeps once, indicating that minimal battery  operating time remains. During that time, the speaker beeps periodically. If two batteries are installed, the low-battery warning means that the combined charge of both batteries is approximately 90 percent depleted.
  • Page 24: Installing A Battery

    Installing a Battery CAUTION: Before performing any of the procedures listed below, read and follow the safety instructions. 1. Slide the battery into the bay until the latch release clicks. Installing the Optional Extended Battery   Storing a Battery   Remove the battery when you store your computer for an extended period of time.
  • Page 25: Using The Dell™ D/Bay

    3. Insert the new device into the bay, push the device until you feel a click, and push the device latch release in so that it is flush with the bay. 4. Connect the D/Bay cable to the Dell D/Bay connector on the computer.
  • Page 26: Windows 2000

    NOTICE: To prevent damage to devices, place them in a safe, dry place when they are not installed in the computer. Avoid pressing down on them or placing heavy objects on top of them. 3. Press the device latch release so that the latch release pops out.  ...
  • Page 27: Adjusting The Volume

    5. Insert the new device into the bay, push the device until you feel a click, and push the device latch release in so that it is flush with the computer. 6. When the operating system recognizes the new device, click Close. Using the CD or DVD Tray NOTICE: Do not press down on the drive tray when opening or closing it.
  • Page 28: Adjusting The Picture

    The Volume Meter displays the current volume level, including mute, on your computer. Either right-click the icon in the taskbar or press the volume control buttons to enable or disable the Volume Meter on the screen (if Dell QuickSet is installed).  ...
  • Page 29: Cleaning Your Computer

    Cleaning Your Computer     Computer, Keyboard, and Display   Touch Pad   Floppy Drive   CDs and DVDs CAUTION: Before you begin any of the procedures in this section, read the safety instructions in the System Information Guide. Computer, Keyboard, and Display CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet and remove any installed batteries.
  • Page 30: When To Use The Dell Diagnostics

    Problems" and run the Dell Diagnostics before you contact Dell for technical assistance. Running the Dell Diagnostics may help you resolve the problem without contacting Dell. If you do contact Dell, the test results can provide important information for Dell's service and support personnel.
  • Page 31: Dell Diagnostics Main Menu

    Allows you to customize the test by changing the test settings. 4. When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.
  • Page 32: Using The Display

      Before you change any of the default display settings, make a note of the default settings for future reference. NOTE: Use only the Dell-installed video drivers, which are designed to offer the best performance with your Dell-installed operating system.
  • Page 33: Microsoft® Windows® Xp

    The Windows 2000 operating system does not natively support dual independent display (extended desktop) mode on your computer. However, you can download software from the Dell Support website at that lets your computer use two displays together to simulate dual independent display...
  • Page 34: Reinstalling Software

      Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed. NOTICE: The Drivers and Utilities CD may contain drivers for operating systems that are not on your computer. Ensure that you are installing software appropriate for your operating system.
  • Page 35: Using The Drivers And Utilities Cd

    Reinstalling Drivers and Utilities NOTICE: The Dell Support website at and your Drivers and Utilities CD provide approved drivers for Dell™ computers. If you install  drivers obtained from other sources, your computer might not work correctly. Using Windows XP Device Driver Rollback   If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version.
  • Page 36: Resolving Software And Hardware Incompatibilities

    Manually Reinstalling Drivers for Windows 2000 NOTE: If you are reinstalling an infrared driver, you must first enable the infrared sensor in the system setup program before continuing with the driver installation. 1. After extracting the driver files to your hard drive as described previously, click the Start button, point to Settings, and then click Control Panel. 2.
  • Page 37: Using Microsoft Windows Xp System Restore

    5. Click View and click Resources by connection. 6. Double-click Interrupt request (IRQ). Incorrectly configured devices are indicated by a yellow exclamation point (!) or a red X if the device has been disabled. 7. Double-click any device marked with an exclamation point to display the Properties window. The Device status area in the Properties window reports the cards or devices that need to be reconfigured.
  • Page 38: Before You Begin

    The Operating System CD provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless instructed to do so by a Dell technical support representative.
  • Page 39: Windows Xp Setup

    The Operating System CD provides options for reinstalling Windows 2000. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows 2000 unless instructed to do so by a Dell technical support representative.
  • Page 40 3. Shut down the computer through the Start menu and restart the computer. 4. Press <F2> immediately after the DELL™ logo appears. 5. If the operating system logo appears, wait until you see the Windows desktop, and then shut down the computer and try again. 6. Press the arrow keys to select CD-ROM, and press <Enter>.
  • Page 41: Finding Information For Your Computer

    Drivers and Utilities CD (also known as the ResourceCD) computer Drivers for my computer Documentation and drivers are already installed on your computer when shipped from Dell. You can use the CD My computer documentation to reinstall drivers, run the Dell Diagnostics, or access your documentation.
  • Page 42 Top technical issues for my computer The Dell Premier Support website is customized for corporate, government, and education customers. This Frequently asked questions website may not be available in all regions. File downloads Details on my computer configuration Service contract for my computer...
  • Page 43: Getting Help

    Online Services   You can access Dell Support at Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access help tools and information.   You can contact Dell electronically using the following addresses:  ...
  • Page 44: Problems With Your Order

      If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at For the telephone number to call to speak to a sales specialist, see the contact numbers for your region.
  • Page 45: Before You Call

    Prepare all items being returned, whether for repair or credit, as follows: 1. Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominently on the outside of the box. For the telephone number to call, see the contact numbers for your region.
  • Page 46 Toll-free numbers are for use within the country for which they are listed.   When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.
  • Page 47 02  2186 27 14 City Code: 2 TechFax 02  2186 27 28 Switchboard 02  2186 27 11 Denmark (Copenhagen) Website:     E-mail Support (portable computers):    International Access Code: 00 E-mail Support (desktop computers):    Country Code: 45 E-mail Support (servers):     Technical Support 7023 0182 Customer Care (Relational) 7023 0184...
  • Page 48 E-mail Support (servers):    Country Code: 358 Technical Support 09 253 313 60 Technical Support Fax 09 253 313 81 City Code: 9 Relational Customer Care 09 253 313 38 Home/Small Business Customer Care 09 693 791 94 09 253 313 99 Switchboard 09 253 313 00 France (Paris) (Montpellier) Website:      E-mail:      International Access Code: 00 Home and Small Business     ...
  • Page 49 Country Code: 81 Technical Support (Dimension™ and Inspiron™) toll-free: 0120-198-226 Technical Support outside of Japan (Dimension and Inspiron) 81-44-520-1435 City Code: 44 Technical Support (Dell Precision™, OptiPlex™, and Latitude™) toll-free:0120-198-433 Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) 81-44-556-3894 Faxbox Service 044-556-3490 24-Hour Automated Order Service 044-556-3801 Customer Care 044-556-4240...
  • Page 50 Home/Small Business Sales Fax 020 674 47 75 Relational Sales Fax 020 674 47 50 Switchboard 020 674 50 00 Switchboard Fax 020 674 47 50 New Zealand E-mail (New Zealand):    E-mail (Australia):    International Access Code: 00 Home and Small Business 0800 446 255 Country Code: 64 Government and Business 0800 444 617...
  • Page 51   E-mail:   International Access Code: 00 E-mail Support for Latitude and Inspiron: Country Code: 46 E-mail Support for OptiPlex:   City Code: 8 E-mail Support for Servers:   Technical Support 08 590 05 199 Relational Customer Care 08 590 05 642...
  • Page 52 (1-877-335-5638) Employee Purchase Program (EPP) Customers toll-free: 1-800-695-8133 Financial Services website:  Financial Services (lease/loans) toll-free: 1-877-577-3355 Financial Services (Dell Preferred Accounts [DPA]) toll-free: 1-800-283-2210 Business   Customer Service and Technical Support toll-free: 1-800-822-8965 Employee Purchase Program (EPP) Customers toll-free: 1-800-695-8133 Projectors Technical Support toll-free: 1-877-459-7298...
  • Page 53 Software and Peripherals Sales toll-free: 1-800-671-3355 Spare Parts Sales toll-free: 1-800-357-3355 Extended Service and Warranty Sales toll-free: 1-800-247-4618 toll-free: 1-800-727-8320 Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired toll-free: 1-877-DELLTTY (1-877-335-5889) U.S. Virgin Islands General Support 1-877-673-3355 Venezuela General Support 8001-3605...
  • Page 54 Glossary                                                   Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer.  ...
  • Page 55   bootable disk — A disk that you can use to start your computer. In case your hard drive is damaged or your computer has a virus, ensure that you always have a bootable CD or floppy disk available.   bps —...
  • Page 56   Control Panel —  A Windows utility that allows you to modify operating system and hardware settings, such as display settings.   controller — A chip that controls the transfer of data between the microprocessor and memory or between the microprocessor and devices.  ...
  • Page 57 A connector on the system board (in some computers) where you insert an expansion card, connecting it to the system bus.   Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance.  Express Service Code service may not be available in some countries.   extended display mode —...
  • Page 58 FCC — Federal Communications Commission — A U.S. agency responsible for enforcing communications-related regulations that state how much radiation computers and other electronic equipment can emit.   floppy drive — A disk drive that can read and write to floppy disks.  ...
  • Page 59 Hz — hertz — A unit of frequency measurement that equals 1 cycle per second. Computers and electronic devices are often measured in kilohertz (kHz), megahertz (MHz), gigahertz (GHz), or terahertz (THz).   IC — Industry Canada — The Canadian regulatory body responsible for regulating emissions from electronic equipment, much as the FCC does in the United States.
  • Page 60 A device that allows your computer to communicate with other computers over analog telephone lines. Three types of modems include: external, PC Card, and internal. You typically use your modem to connect to the Internet and exchange e-mail.   module bay — A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite™ module.   monitor — The high-resolution TV-like device that displays computer output.
  • Page 61   ms — millisecond — A measure of time that equals one thousandth of a second. Access times of storage devices are often measured in ms.   network adapter — A chip that provides network capabilities. A computer may include a network adapter on its system board, or it may contain a PC Card with an adapter on it.
  • Page 62 Plug-and-Play — The ability of the computer to automatically configure devices. Plug and Play provides automatic installation, configuration, and compatibility with existing hardware if the BIOS, operating system, and all devices are Plug and Play compliant.   POST — power-on self-test — Diagnostics programs, loaded automatically by the BIOS, that perform basic tests on the major computer components, such as memory, hard drives, and video.
  • Page 63 An I/O port often used to connect devices such as a handheld digital device or digital camera to your computer.   Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at or when you call Dell for customer service or technical support.  ...
  • Page 64 system board — The main circuit board in your computer. Also known as the motherboard.   system setup program — A utility that serves as an interface between the computer hardware and the operating system. System setup allows you to configure user-selectable options in the BIOS, such as date and time or system password.
  • Page 65 A common type of virus is a boot virus, which is stored in the boot sectors of a floppy disk. If the floppy disk is left in the drive when the computer is shut down and then turned on, the computer is infected when it reads the boot sectors of the floppy disk expecting to find the operating system. If the computer is infected, the boot virus may replicate itself onto all the floppy disks that are read or written in that computer until the virus is eradicated.
  • Page 66: Using The Keyboard And Touch Pad

    System Functions     Opens the Task Manager window   Enables and disables the numeric keypad Enables and disables the scroll lock Battery     Displays the Dell QuickSet Battery Meter (if QuickSet is installed) CD or DVD Tray  ...
  • Page 67: Radios (Including Wireless Networking And Bluetooth™)

      Ejects the tray out of the drive (if Dell QuickSet is installed). Display Functions     Switches the video image to the next display option. The options include the integrated display, an external monitor, and both displays simultaneously.  ...
  • Page 68: Customizing The Touch Pad

      Opens the System Properties dialog box   To adjust keyboard operation, such as the character repeat rate:   In Windows XP, open the Control Panel, click Printers and Other Hardware, and click Keyboard.   In Windows 2000, open the Control Panel and double-click the Keyboard icon. Touch Pad  ...
  • Page 69: About Passwords

      If you forget any of your passwords, contact your system administrator or call Dell. For your protection, Dell technical support staff will ask you for proof of your identity to ensure that only an authorized person can use the computer.
  • Page 70: Using An Administrator Password

      If you forget the primary password and do not have an administrator password assigned, or if you have both a primary and an administrator password assigned but forget them both, contact your system administrator or contact Dell. NOTICE: If you disable the administrator password, the primary password is also disabled.
  • Page 71 3. When the Welcome Dell System Owner window appears, click Next. 4. Select MS-DOS from the Operating System drop-down menu. 5. Click Dell Portables Asset Tag, click Extract, and then click Setup. 6. Insert a blank floppy disk and press <Enter>.
  • Page 72 1. Boot the computer using the bootable floppy disk you created in "Assigning an Asset Tag." 2. Type asset /o /d and press <Enter>. 3. When the computer prompts you to delete the owner tag, type y. Asset Tag Options  ...
  • Page 73: Using Pc Cards

    Using PC Cards     PC Card Types   PC Card Blanks   Extended PC Cards   Installing a PC Card   Removing a PC Card or Blank PC Card Types   See "Specifications" for information on supported PC Cards. NOTE: A PC Card is not a bootable device.  ...
  • Page 74: Removing A Pc Card Or Blank

        The computer recognizes most PC Cards and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the floppy disk or CD that came with the PC Card. Removing a PC Card or Blank NOTICE: Use the PC Card configuration utility on the taskbar to select a card and stop it from functioning before you remove it from the computer.
  • Page 75: Solving Problems

    Connect the computer to an electrical outlet. If the battery status light rapidly flashes orange, the battery may be defective. Contact Dell.   Test the electrical outlet — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
  • Page 76 The touch pad or external PS/2 mouse may be faulty. For an external mouse, check the cable connection. Enable the Pointing Device option in the system setup program. If the problem persists, contact Dell.   Bad command or file name —...
  • Page 77 Options."   Keyboard clock line failure — For external keyboards, check the cable connection. Run the Keyboard Controller test as described in the "Dell Diagnostics."   Keyboard controller failure — For external keyboards, check the cable connection. Restart the computer, and avoid touching the keyboard or the mouse during the boot routine.
  • Page 78: Video And Display Problems

    Diagnostics Checklist as you complete these checks. If the display is blank NOTE: If you are using a program that requires a higher resolution than your computer supports, Dell recommends that you attach an external monitor to your computer.    ...
  • Page 79: Sound And Speaker Problems

    3.  Try different settings for Colors, Screen area, and Advanced Settings.   Run the Video diagnostics tests — If no error message appears and you still have a display problem, but the display is not completely blank, run the Video device group in the Dell Diagnostics. Then contact Dell.  ...
  • Page 80: If You Have A Problem With External Speakers

    2.  Swap the printer cable with a cable that you know is working. 3.  Turn on the printer and computer, and try again to print. 4.  If you print successfully, contact Dell for assistance in obtaining a new printer cable.  ...
  • Page 81: Modem And Internet Connection Problems

      ® Verify that Windows recognizes the printer   Windows XP 1.  Click the Start button. 2.  Click Control Panel. 3.  Click Printers and Other Hardware. 4.  Click View installed printers or fax printers. If the printer model is listed, right-click the printer icon. 5.
  • Page 82: Touch Pad Or Mouse Problems

    telephone directory. 4.  Click Apply and click OK. 5.  Close the Phone and Modems Options window. 6.  Close the Control Panel window. Windows 2000 1.  Click the Start button, point to Settings, and then click Control Panel. 2.  Click Phone and Modem Options. 3.
  • Page 83: External Keyboard Problems

    If the characters appear now but did not with the external keyboard, you may have a defective external keyboard.   Run the keyboard diagnostics tests — See the PC-AT Compatible Keyboards tests in the Dell Diagnostics. If the tests indicate a defective external keyboard, contact Dell.
  • Page 84: If You Cannot Play A Cd, Cd-Rw, Or Dvd

    Ensure that an external floppy drive is connected to the computer — Install the floppy drive in the Dell D/Bay or the media may or use the optional USB cable to connect the floppy drive to the computer.   Ensure that Windows® recognizes the drive —...
  • Page 85: Pc Card Problems

    If a drive error message appears, see "Error Messages" for an explanation. Run the IDE Drives tests as described in the Dell Diagnostics. If you cannot eject the CD or DVD/CD-RW drive tray   1.  Ensure that the computer is turned off.
  • Page 86: Network Problems

      If you have problems with a Dell-provided PC Card — Contact Dell.   If you have problems with a PC Card not provided by Dell — Contact the PC Card manufacturer. Network Problems   Fill out the Diagnostics Checklist as you complete these checks.
  • Page 87: Error Messages Appear

    CAUTION: Perform this procedure only after you are certain that it is safe to do so. If the computer is connected to an electrical outlet, Dell recommends that you turn off AC power at the circuit breaker before attempting to remove the power cables from the electrical outlet. Use the utmost caution when removing wet cables from a live power source.
  • Page 88: Resolving Other Technical Problems

    Help" for a description of the hardware and software support provided by Dell.   E-mail Dell — Go to and then click E-Mail Dell in the Communicate list. Send an e-mail message to Dell about your problem; you can expect to receive an e-mail message from Dell within hours. See "Getting Help"...
  • Page 89: Power Management Tips

    Power Management     Power Management Tips   Power Management Wizard   Power Management Modes   Power Options Properties Power Management Tips NOTE: "Using a Battery" for more information on conserving battery power.   Connect the computer to an electrical outlet when possible because battery life is largely determined by the number of times the battery is charged.  ...
  • Page 90: Power Management Modes

      The screen allows you to select, create, and edit power scheme settings. In addition, you can delete power schemes that you create, but you cannot delete Dell™ QuickSet predefined power schemes (Maximum Battery, Maximum Performance, Presentation, and Network Disabled). NOTE: QuickSet automatically adds the word (QuickSet) after the names of power schemes created using QuickSet.
  • Page 91: Hibernate Mode

    Standby mode conserves power by turning off the display and the hard drive after a predetermined period of inactivity (a time-out). When the computer exits standby mode, it returns to the same operating state it was in before entering standby mode. NOTICE: If your computer loses AC and battery power while in standby mode, it may lose data.
  • Page 92: Power Schemes Tab

    Power Schemes Tab   The Power schemes drop-down menu displays the selected preset power scheme. Keep the default Portable/Laptop power scheme to maximize battery power.   Windows XP controls the performance level of the processor depending on the power scheme you select. You do not need to make any further adjustments to set the performance level.
  • Page 93   To change additional Intel SpeedStep options: 1. Click Advanced and then click one of the following options: Disable Intel SpeedStep technology control Remove flag icon (from the notification area) Disable audio notification when performance changes 2. Click OK to accept any changes, and then click OK to close the Intel SpeedStep® technology window.  ...
  • Page 94: Dell™ Quickset Features

      Turn wireless activity on or off.   View Dell QuickSet Help.   View the version and copyright date of the QuickSet program installed on your computer.   For more information about QuickSet, right-click the icon in the taskbar and click Help.
  • Page 95: Adding And Replacing Parts

    Be sure to add only a memory module that is intended for your computer. NOTE: Memory modules purchased from Dell are covered under your computer warranty. CAUTION: Before working inside your computer, read the safety instructions in your System Information Guide.
  • Page 96 b.  Remove the module from the connector.     memory module securing clips (2) 9. Ground yourself and install the new memory module: a.  Align the notch inthe module edge connrctor with the tab in the center of the connector slot. b.
  • Page 97: Adding A Modem

      captive screw (2) memory module cover 11. Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet. 12. Turn on the computer. As the computer boots, it detects the additional memory and automatically updates the system configuration information.  ...
  • Page 98: Adding A Mini Pci Card

      captive screw (2) cover 8. If a modem is not already installed, go to step 11. If you are replacing a modem, remove the existing modem: a.  Remove the screw securing the modem to the system board, and set it aside. b.
  • Page 99 FCC rules strictly prohibit users from installing 5 GHz (802.11a, 802.11a/b, 802.11a/b/g) Wireless LAN Mini PCI cards. Under no circumstances should the user install such a device. Only trained Dell service personnel are authorized to install a 5 GHz Wireless LAN Mini PCI card.
  • Page 100   cable connector (2) b.  Release the Mini PCI card by spreading the metal securing tabs until the card pops up slightly.   c.  Lift the Mini PCI card out of its connector. NOTICE: To avoid damaging the Mini PCI card, never place cables on top of or under the card. 9.
  • Page 101   connector Mini PCI card 10. Connect the antenna cable to the antenna connector on the Mini PCI card. NOTICE: The connectors are keyed for correct insertion. If you feel resistance, check the connectors and realign the card.     cable connector (2) 11.
  • Page 102: Using The System Setup Program

    System security and hard-drive password settings NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the settings for the system setup program. Certain changes might make your computer work incorrectly.
  • Page 103: Changing The Boot Sequence

    Performing a One-Time Boot   You can set a one-time-only boot sequence without entering the system setup program. (You can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive.) 1. Turn off the computer.
  • Page 104: Specifications

    Standard memory 128 MB Maximum memory 1.152 GB Clock speed 266 MHz   Ports and Connectors  Video 15-hole connector Audio microphone connector, stereo headphone/speakers connector two 4-pin USB 2.0-compliant connectors (including the Dell™ D/Bay connector) D/Bay connector 4-pin power supply and 4-pin USB 2.0-compliant connector...
  • Page 105 Docking 100-pin connector for a Dell™ Media Base Mini PCI one Type IIIA Mini PCI card slot Secure Digital memory slot one secure digital memory slot Modem RJ-11 port Network adapter RJ-45 port 10/100 LAN IEEE 1394 4-pin serial connector   Communications Modem:   Type integrated 56K v.92-capable modem daughter card...
  • Page 106 Power Consumption:   Panel with backlight (typical) 4.5 W Controls brightness can be controlled through keyboard shortcuts   Keyboard  Number of keys 84 (U.S. and Canada); 85 (Europe); 88(Japan); 86 (Brazil) Key travel 2.4 mm (0.09 inch) Key spacing 18.0 mm (.73 inch) Layout QWERTY/AZERTY/Kanji  ...
  • Page 107 Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F)   Physical  Height 275 mm (approximately 10.83 inch), depending upon point of measurement Width 233.60 mm (9.20 inches) Depth 22.20 mm (08.7 inches) Weight 1.31 kg (2.9 lb) with 28-WHr battery   Environmental  Temperature range:   Operating 0° to 35°C (32° to 95°F) Storage...
  • Page 108: Traveling With Your Computer

    Service Tag and store it in a safe place away from the computer or carrying case. Use the Service Tag if you need to report a loss or theft to law enforcement officials and to Dell.   Create a file on the Microsoft® Windows® desktop called if_found. Place information such as your name, address, and telephone number in this file.
  • Page 109: Traveling By Air

      The Dell customer service representative will log your report under the computer Service Tag and flag the computer as missing or stolen. If someone calls Dell for technical assistance and gives your Service Tag, the computer is identified automatically as missing or stolen. The representative will attempt to get the...
  • Page 110: Using Microsoft® Windows® Xp

    Using Microsoft® Windows® XP     Help and Support Center   Switching to Classic View   Desktop Cleanup Wizard   Transferring Information to a New Computer   User Accounts and Fast User Switching   Setting Up a Home and Office Network   Internet Connection Firewall NOTE: Windows XP Home Edition and Windows XP Professional offer different features and appearances. Also, options available in Windows XP Professional vary depending on whether the computer is connected to a domain.
  • Page 111: Transferring Information To A New Computer

    2. Click the Desktop tab and click Customize Desktop. 3. Click Clean Desktop Now. 4. When the Desktop Cleanup Wizard screen appears, click Next. 5. To leave an icon on the desktop, click the icon name to remove the check mark, and then click Next. 6.
  • Page 112: Setting Up A Home And Office Network

    3. Click Finished and restart the new computer. User Accounts and Fast User Switching Adding User Accounts   After Windows XP is installed, the administrator or a user with administrator rights can create additional user accounts. 1. Click the Start button and click Control Panel. 2.
  • Page 113: Internet Connection Firewall

    2. On the welcome screen, click Next. 3. Click Checklist for creating a network. NOTE: Selecting the connection method This computer connects directly to the Internet enables the integrated firewall provided with Windows XP. 4. Complete the checklist and required preparations. 5.

Table of Contents