Drobo 5N Manual page 38

TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND REMEDIES SET FORTH
ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND
CONDITIONS, WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS OR IMPLIED, AND
DROBO SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES
OR CONDITIONS, INCLUDING, WITHOUT LIMITATION, WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES
AGAINST HIDDEN OR LATENT DEFECTS. IF DROBO CANNOT LAWFULLY DISCLAIM
STATUTORY OR IMPLIED WARRANTIES OR CONDITIONS, THEN TO THE EXTENT
PERMITTED BY LAW, ALL SUCH WARRANTIES AND CONDITIONS SHALL BE LIMITED IN
DURATION TO THE DURATION OF THIS EXPRESS WARRANTY AND TO REPAIR,
REPLACEMENT OR REFUND SERVICE AS DETERMINED BY DROBO IN ITS SOLE
DISCRETION. No Drobo reseller, agent, or employee is authorized to make any modification,
extension, or addition to this warranty. (Australia only: see note 1 below.)
EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE EXTENT PERMITTED BY LAW,
DROBO IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER
ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF
REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS
ON CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS
OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION;
LOSS OF, DAMAGE TO OR CORRUPTION OF DATA; OR ANY INDIRECT OR
CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED INCLUDING THE
REPLACEMENT OF EQUIPMENT AND PROPERTY, ANY COSTS OF RECOVERING,
PROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED OR USED WITH
DROBO PRODUCTS AND ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA
STORED ON THE PRODUCT. (Australia only: see note 1 below.)
THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY
CLAIMS. DROBO DISCLAIMS ANY REPRESENTATION THAT IT WILL BE ABLE TO REPAIR
ANY PRODUCT UNDER THIS WARRANTY OR MAKE A PRODUCT EXCHANGE WITHOUT
RISK TO OR LOSS OF THE PROGRAMS OR DATA.
CONSUMER PROTECTION LAWS
IF YOU ARE COVERED BY CONSUMER PROTECTION LAWS OR REGULATIONS IN YOUR
COUNTRY OR REGION OF PURCHASE, THE BENEFITS CONFERRED BY THIS WARRANTY
ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER
PROTECTION LAWS AND REGULATIONS. Some countries, states and provinces do not allow
the exclusion or limitation of incidental or consequential damages or exclusions or limitations on
the duration of implied warranties or conditions, so the above limitations or exclusions may not
apply to You. This warranty gives You specific legal rights, and You may also have other rights
that vary by country, state or province. This Limited Warranty is governed by and construed under
the laws of the country in which the product purchase took place. Drobo, the warrantor under this
Limited Warranty, is identified at the end of this document according to the country or region in
which the product purchase took place. (Australia only: see note 1 below.)
OBTAINING WARRANTY SERVICE
Product Replacement and Repair: No Product may be returned directly to Drobo without first
contacting Drobo for a Return Material Authorization ("RMA") number (Australia only: see notes 2
and 3 below). If it is determined that the Product may be defective, You will be given an RMA
number and instructions for Product return. An unauthorized return, i.e. one for which an RMA
number has not been issued, and/or one that does not conform to the instructions given for
Product return, will be returned to You at Your expense. You are responsible for the costs
incurred related to returning the Product to Drobo pursuant to the Product return instructions.
Drobo is responsible for the costs incurred related to shipping the Product back to You. In the
event the Product is to be repaired or replaced, upon receipt of the Product for which You were
issued an RMA in accordance with the Product return instructions, Drobo shall ship to you a
Drobo 5N Getting Started Guide 38