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User Manual
Aolynk DR814Q ADSL2+ Broadband Router
This chapter gives solutions to problems you may encounter when installing or using
the DR814Q, and provides instructions for using several IP utilities to diagnose
problems. Contact Customer Suppor
6.1 DR8
14Q Troubleshooting
Sy
mpt
om 1: The power LED does not illuminate.
Solution: Check whether:
The power adapter that comes with the DR814Q is used.
The powe
Symptom 2: The ADSL2+ Link LED does not illuminate after the telephone cable is
connected.
Solution: Check whether the telephone cable is securely connected to the ADSL port
and the telephone port.
Sy
mpt
om 3: The LAN LED does not ill
Solution: Check whether:
The power connection is good.
The Ethernet cable is securely connected to the port.
The correct cable is used. To check this, connect two ends of the cable to the LAN
ports of the DR814Q, observe whether
change the cable and follow the steps desc
Connection" to set up the connection
The PC has an Ethernet NIC installed correctly.
Symptom 4: You forget your password.
Solution: If you have not changed the password, use the default username (admin)
and passwo
d
efault settings on the DR814Q. Then you can use the default username and
password.
6
r adapter is securely connected to the DR814Q and the power socket.
rd (admin).Press the Reset button for about five seconds to restore the
Troubleshooting
t if these suggestions do not resolve the problems.
uminate after the Ethernet cable is connected.
the corresponding LED illuminates. If not,
ribed in section 2.3
.
55
6 Troubleshooting
"Device
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