Ricoh SP 311SFNw User Manual page 214

10. Troubleshooting
Problem
Multiple sheets of paper are fed at
one time.
Paper gets wrinkles.
The printed paper is curled.
Images are printed diagonally to the
pages.
CER091
212
• Fan the paper well before loading. Also make sure that
the edges are even by tapping the stack on a flat surface
such as a desk.
• Make sure that the paper guides are in the right position.
• Use supported types of paper. See page 35 "Supported
Paper".
• Load paper only as high as the upper limit markings on
the paper guide.
• Make sure that the friction pads and paper feed rollers
are clean. page 35 "Supported Paper".
• Check that paper was not added while there was still
some left in the tray.
Only add paper when there is none left in the tray.
• Paper is damp. Use paper that has been stored properly.
See page 35 "Supported Paper".
• Paper is too thin. See page 35 "Supported Paper".
• If there are gaps between the paper and the paper
guides, adjust the paper guides to remove the gaps.
• Load the paper upside down in the paper tray.
• If the paper curl is severe, take prints from the output tray
more frequently.
• Paper is damp. Use paper that has been stored properly.
See page 35 "Supported Paper".
If there are gaps between the paper and the paper guides,
adjust the paper guides to remove the gaps.
Solution