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Sony Ipela SNC-ER585 User Manual

User manual (sncer585 user guide).
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4-282-056-14 (1)

Network Camera

User's Guide
Software Version 1.7
Before operating the unit, please read this manual thoroughly
and retain it for future reference.
SNC-EP520/EP521/EP550/EP580
SNC-ER520/ER521/ER550/ER580/ER585/ER585H
SNC-ZP550/ZR550
© 2011 Sony Corporation

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   Summary of Contents for Sony Ipela SNC-ER585

  • Page 1: Network Camera

    4-282-056-14 (1) Network Camera User’s Guide Software Version 1.7 Before operating the unit, please read this manual thoroughly and retain it for future reference. SNC-EP520/EP521/EP550/EP580 SNC-ER520/ER521/ER550/ER580/ER585/ER585H SNC-ZP550/ZR550 © 2011 Sony Corporation...
  • Page 2: Table Of Contents

    Controlling alarm output 1 .......30 Table of Contents Controlling the Day/Night function ....30 Playing an audio file stored in the camera ..30 Switching Transmission Mode ......30 Overview Using the System Utility ........31 SNC viewer ............31 Features ..............4 SNC desktop viewer .........33 How to Use This User’s Guide ......
  • Page 3 Position Tab — Saving pan/tilt/zoom Motion detection tab — Set the motion position ............69 detection ............90 Position Tour Tab — Setting a position Setting items for motion detection ....91 tour ..............70 Communicating with external devices - PTZ Sending an Image via E-mail — e-Mail (SMTP) control I/F menu (SNC-ZP550/ZR550) ....93 Menu ..............
  • Page 4: Overview

    Overview NOTICE TO USERS © 2011 Sony Corporation. All rights reserved. This manual or the software described herein, in whole or in part, may not be reproduced, translated or reduced to any machine readable form without prior written Features approval from Sony Corporation.
  • Page 5: How To Use This User's Guide

    • Google Chrome is either a registered trademark or a How to Use This User’s trademark of Google Inc. • sloc™ is a trademark owned by the Intersil Guide Corporation family of companies. This User’s Guide explains how to operate the Network All other company and product names are trademarks Camera from a computer.
  • Page 6: System Requirements

    SNC-EP520/EP521 System Requirements SNC-ER520/ER521 The following computer environment is necessary for Intel Pentium 4, 2.4 GHz or higher, the computer to display images and the controls of the or Intel Core 2 Duo, 1.8 GHz or higher camera. (December 2012) Memory 1 GB or more Common...
  • Page 7: Preparation

    Assigning an IP address using SNC Preparation toolbox The Preparation section explains what the administrator Insert the CD-ROM in your CD-ROM drive. has to prepare for monitoring images after installation A cover page appears automatically in your Web and connection of the camera. browser.
  • Page 8 Click Search. Register the name and password of the SNC toolbox detects the network cameras administrator and click OK. connected to the local network and lists them. The factory settings for both items are “admin”. The Network Setting screen is displayed. The factory setting of the camera network is DHCP mode.
  • Page 9: When Using Windows Xp Service Pack 2 Or Later

    Set the HTTP port No. When using Windows XP Service Normally, select 80 for the HTTP port No. To use Pack 2 or later another port number, type a port number between 1024 and 65535 in the text box. Installing software Note A warning message regarding the active contents may When using a port number other than 80, check...
  • Page 10 Installing ActiveX Control Select Off in the Windows Firewall dialog. During installation of ActiveX Control, the “Information Bar” or “Security Warning” may appear. In this case, operate as follows: If the message “Information Bar” appears, click OK. If the information bar appears, click on the bar and select Install ActiveX Control….
  • Page 11: When Using Windows Vista

    Click OK. When using Windows Vista Installing software A warning message regarding the active contents may appear when you install software such as SNC toolbox from the CD-ROM. In this case, operate as follows: Example: In case of SNC toolbox If the pop-up “AutoPlay”...
  • Page 12: Starting The Software

    If the message “File Download – Security Warning” If the message “Information Bar” appears, click Close. appears, click Run. Program name If the information bar appears, click on the bar and select Install ActiveX Control…. Note If you select Save in the “File Download – Security Warning”...
  • Page 13 Click OK to complete the setting. If the Add Program dialog appears, select SNC toolbox and click OK. Restart Internet Explorer when the above procedure is completed and access the camera. Note The model on sale in China does not support the SSL function.
  • Page 14: When Using Windows 7

    If the message “File Download - Security Warning” When using Windows 7 appears, click Run. Installing software A warning message regarding the active contents may appear when you install software such as SNC toolbox from the CD-ROM. In this case, operate as follows: Example: In case of SNC toolbox If the pop-up “AutoPlay”...
  • Page 15 When accessing with Windows 7 in SSL Select Disable Windows Firewall. communications ActiveX control may not function properly. In such a case, change the Internet Explorer settings. For details, see “When accessing with Windows Vista in SSL communications” on page 12. Note The model on sale in China does not support the SSL function.
  • Page 16: Accessing The Camera Using The Web Browser

    Select Allow another program..Accessing the Camera Using the Web Browser After the IP address has been assigned to the camera, check that you can actually access the camera using the Web browser installed on your computer. Use Internet Explorer as a Web browser. Start the Web browser on the computer and type the IP address of the camera in the URL address bar.
  • Page 17 When Internet Explorer 6 is used When the viewer of the camera is “Security Alert” dialog may appear according to the displayed for the first time status of the certificate. In this case, click Yes to “Security Warning” is displayed. When you click Yes, continue.
  • Page 18 When using antivirus software, etc., on the computer • When you use antivirus software, security software, personal firewall or pop-up blocker on your computer, the camera performance may be reduced, for example, the frame rate for displaying the image may be lower. •...
  • Page 19: Basic Configuration By The Administrator

    Basic Configuration by the Administrator You can monitor the camera image by logging in with the initial conditions set for this network camera. You can also set various functions according to the installing position, network conditions or purpose of the camera. We recommend you configure the following items before monitoring images from the camera.
  • Page 20: Operating The Camera

    Operating the Camera Administrator and User This network camera identifies those who log in as the Administrator or User. This section explains how to monitor the image from the The Administrator can use all the functions of this camera using your Web browser (Internet Explorer). network camera, including camera settings.
  • Page 21: Logging In To System

    Plug-in free viewer Logging in to System This viewer allows the user to select from three image display methods: JPEG, JPEG/Flash or ActiveX viewer. JPEG method: JPEG images will be displayed in sequence. Logging in as a user JPEG/Flash method: JPEG images will be displayed in sequence.
  • Page 22: Configuration Of Main Viewer

    Control panel section Configuration of Main You can drag the panels to the monitor screen and Viewer configure them. To return to the operation panel, drag the panel and This section explains the functions of the parts and configure the operation panel. controls of the main viewer.
  • Page 23: Camera Control Panel

    (Capture) Camera control panel Click to capture a still image shot by the camera and to store it in the computer. Click to open the folder to be saved. Note In the case of Windows VISTA or Windows 7, if “Enable Protected Mode”...
  • Page 24 Preset position panel Note Set the Exclusive control mode in the System Tab of the System Menu to On to perform exclusive control (page 37). Panorama panel Map View and Arctic View are displayed. The above is displayed only when one or more preset You can switch the display.
  • Page 25: Monitor Image

    Monitor screen Monitor image There are two modes for on-screen pan/tilt/zoom operation using a mouse: Area zoom mode and Vector dragging mode. A control bar is displayed on the screen. In the Area zoom mode, clicking will pan or tilt the camera towards the center of the image.
  • Page 26: Operating The Camera

    Exclusive control button Operating the Camera Displays the remaining time for operation authority. However, if operation authority was not obtained, the waiting time is displayed. There are three modes of camera operation: Area zoom mode, Vector dragging mode and PTZ Control bar. You can control pan/tilt, zoom and focus in either mode.
  • Page 27: Panning And Tilting By Clicking The Monitor Image (area Zoom Mode Only)

    • When you select On in “Horizontal tilt limit” Panning, tilting and zooming by (page 38), the camera will not move beyond specifying the area (Area zoom horizontal level. mode only) Zoom control Click and hold the left button of the mouse on the Click to zoom out, and click to zoom in.
  • Page 28: Moving The Camera To A Preset Position (common Operations In Area Zoom And Vector Dragging Modes)

    Moving the camera to a preset Controlling the Camera position (Common operations in on a Panorama Image Area zoom and Vector dragging modes) In the panorama window, a 360° view around the camera is displayed as a panorama image. When you click on Select a preset position name from the Preset position the displayed panorama image, the camera faces the panel.
  • Page 29: Using The Trigger Button

    Display switching is only available on Using the Trigger Button SNC-ER520/ER521/ER550/ER580/ER585/ ER585H/ZR550. (The Illustration above is a simulated screen image You can execute various functions by clicking their of the panorama image. The displays may be respective buttons on the Trigger panel. different from the ones that appear in actual use.) Click the point you want to watch in the panorama Sending a monitor image via e-mail...
  • Page 30: Controlling Alarm Output 1

    Controlling alarm output 1 Switching Transmission You can control Alarm output 1. Mode To use this function, you need to make Alarm output 1 active in the Trigger menu of the Administrator menu (page 87). You can change the transmission mode for video/audio data.
  • Page 31: Using The System Utility

    Multicast: This protocol is selectable when Using the System Utility Multicast streaming (page 51) is On. When Multicast is selected, RTP (Real-time Transport Protocol) and UDP multicast techniques are You can download system utility from the tools tab on adopted for video/audio transmission. By selecting the main menu.
  • Page 32: Audio Tab

    Connection tab Audio tab You can set the connection method. Volume Select the start-up connection from: TCP, Unicast, and Muting: Select this option for muting the sound at Multicast. start-up. If TCP connection is selected, you can configure proxy Use the slide bar to set the volume for start-up sound settings by selecting Use proxy.
  • Page 33: Snc Desktop Viewer

    Joystick tab Using the SNC desktop viewer When installation is finished, SNC desktop viewer is displayed on the side bar of Windows Vista or Desktop in the case of Windows 7. You can assign the joystick buttons here. SNC desktop viewer The gadget that displays the camera image on the side bar of Windows Vista or Desktop in the case of Windows 7.
  • Page 34 How to control PTZ Select the PTZ operation mode for the Gadget screen from the options Area zoom, PTZ control bar, and Vector dragging. Click (Exit) to exit Gadget. When you click (Set), you will see the following setting screen. Using the System Utility...
  • Page 35: Administrating The Camera

    Click the menu name (example: System) on the left Administrating the Camera side of the Administrator menu. The clicked menu appears. This section explains how to set the functions of the Example: “System” menu camera by the Administrator. For details about monitoring the camera image, see “Operating the Camera”...
  • Page 36: Configuration Of The Administrator Menu

    Preset position Configuration of the Administrator Displays the Preset position menu to register a position menu you want to save. “Tour function,” which rotates the registered positions, is also set here. (“Saving the Camera Position and Action — Preset position Menu” on page 69) e-Mail (SMTP) Displays the e-Mail (SMTP) menu for sending an e-...
  • Page 37: Configuring The System - System Menu

    Schedule Configuring the System Displays the Schedule menu for the Day/Night function, Preset position function, e-Mail (SMTP) function, FTP — System Menu client function, Image memory function and Alarm output function, Voice alert function, etc. (“Setting the Schedule — Schedule Menu” on page 88) When you click System in the Administrator menu,...
  • Page 38: Date & Time Tab

    Operation time Auto flip (SNC-ER520/ER521/ER550/ Sets the time length for a user who has control authority. ER580/ER585/ER585H/ZR550) The selectable range is from 10 to 600 seconds. This is This function automatically switches the tilt movement effective when Exclusive control mode is set to On. of the camera downward to upward when the camera tilts downward to the point where it faces the ground.
  • Page 39: Superimpose Tab

    PC clock Note Displays the date and time set on your computer. If the time zone selected in Time zone is different from that set on the computer, the time is adjusted using the Date & time format time zone difference and set on the camera. Select the format of date and time to be displayed in the main viewer from the drop-down list.
  • Page 40: Installation Tab

    • While Video out is set to On, when you set Image 2 Superimpose format to On, the images set to be output from Video out are Set the items to superimpose according to the displayed displayed (SNC-ZP550/ZR550). position. English one byte characters and symbols are displayed.
  • Page 41: Initialize Tab

    Select ON in the case of IEEE802.3at compatible power • It will take some time before the effect of the adjustment by PSE (Power Sourcing Equipment). compensation appears after operating the camera’s pan, tilt or zoom functions. Notes • Since the SNC-ER585/ER585H models integrate the •...
  • Page 42: Backup Setting Data

    button on the camera. For details, see the supplied Manual Installation Manual. Click Refresh, and panning and tilting starts automatically. Backup setting data Schedule Saves the setting data of the camera in a file. Click Save, and follow the instructions on the Web Refresh interval browser to specify the folder and save the setting data of The refresh interval for the video &...
  • Page 43: System Log Tab

    System log Tab Notes • Before formatting, disable the image memory function, FTP server function and Edge Storage function to protect the SD memory card from writing. • When the SD memory card is write protected, it cannot be formatted. Delete custom homepage Click Delete to delete the homepages recorded in the flash memory of the camera with Custom Homepage of...
  • Page 44: Setting The Camera Image And Audio - Camera Menu

    Focus mode Setting the Camera Select the focus mode. Image and Audio Auto: The focus is automatically adjusted. Manual: The focus can be adjusted by using the — Camera Menu buttons of the control panel displayed in the main viewer. When you click Camera in the Administrator menu, the...
  • Page 45: Picture Tab

    Iris priority: The camera performs the gain adjustment Picture Tab and shutter speed adjustment automatically, and you You can set the color condition, exposure, etc., of the can select the iris. When this option is selected, Iris camera. becomes active. Manual: You can set the exposure manually.
  • Page 46: White Balance

    Slow shutter Gain Set the slow shutter. When On is selected, the auto Select the gain from the drop-down list. exposure setting including long term exposure is set to Selectable gain values are as follows: compensate for the brightness of a scene. -3, 0, +2, +4, +6, +8, +10, +12, +14, +16, +18, +20, +22, +24, +26, +28 (dB) Note...
  • Page 47: Privacy Masking Tab

    Saturation Position Select the saturation in 7 steps, from –3 to +3. Available to call out the privacy masks, delete them one Selecting +3 provides the highest image saturation. by one or delete all at one time. After completing the configuration, register by clicking Sharpness Select the sharpness in 7 steps, from –3 to +3.
  • Page 48: Day/night Tab

    Pan angle: Day/Night Tab Use this tab to set the day/night function of the camera. SNC-ER520/ER521/ER550/ER580/ER585/ ER585H/ZR550: No limit SNC-EP520/EP521/EP550/EP580/ZP550: 340° Tilt angle: Preview screen This screen is for monitoring images and configuring day/night settings. For details on each button, refer to the Control bar of the Plug-in free viewer (page 25).
  • Page 49: Video Codec Tab

    Sensor input: Controls the day/night mode by Cropping (SNC-EP550/EP580/ER550/ synchronizing it with the sensor input. Select the ER580/ER585/ER585H/ZP550/ZR550) sensor input with which you want to synchronize the You can crop a portion of the image and display the mode: Sensor input 1 or Sensor input 2. cropped image on the computer.
  • Page 50: Streaming Tab

    Adaptive rate control Note This function adjusts the frame rate and the bit rate While Video out in the Installation tab is set to On, automatically so that the camera plays back a smooth Image 2 is not available (SNC-ZP550/ZR550). image to suit the connected computer environment.
  • Page 51: Audio Port Number

    Video port number 1, 2 Note Specify the transmission port number of the MPEG4/ H.264 video data. It is initially set to 50000. Specify an Specify different numbers for the video port number and even number from 1024 to 65534. Two port numbers the audio port number.
  • Page 52: Configuring The Network - Network Menu

    SLOC appears when the network change selection Configuring the Network switch is set to SLOC and LAN appears when the network change selection switch is set to LAN. — Network Menu IPv4 setting When you click Network in the Administrator menu, the Configure the IPv4 network setting.
  • Page 53: Qos Tab

    Secondary DNS server IPv6 MTU Type the IP address of the secondary DNS server, if Enter the MTU value for IPv6. (1280 -1500) necessary. The value must not exceed the MTU value for the Ethernet port. Enter the MTU value for the Ethernet port. (1000 - 1500) OK/Cancel If IPv6 is enabled, the value must be 1280 or greater.
  • Page 54 Subnet Enter the subnet mask values of the target on which to Select the number to use when registering on the QoS perform QoS. table. When you select a registered number, the registered QoS information is displayed. The subnet mask value represents the number of bits Network address from the left side of the network address.
  • Page 55: Dynamic Ip Address Notification Tab - Notifying The Ip Address

    QoS table Note Displays the list of registered QoS information. If multiple conditions match, the rule with the smallest The model on sale in China does not support the TLS number has priority. function. STARTTLS To attain QoS of data traffic, the target device must be To use the encryption function by STARTTLS, set to connected to a router or switch that supports the QoS function.
  • Page 56: Http Notification

    The standard port number is 110. If TLS is enabled, the http:// [IPv6 address] standard port number for POP3s is 995. http:// [IPv6 address]: port [:port]: Specify the port number to which you want to connect. If you want to use the established port Authentication mode number 80, you do not need to input a value.
  • Page 57: Setting The Ssl Function - Ssl Menu

    When you use SSL connection for the first time Setting the SSL function When you use SSL connection only with the SSL function On, you cannot access the camera if the SSL — SSL Menu function does not work properly. In this case, you must reset the camera to the factory settings.
  • Page 58: Private Key Password

    Use a self-signed certificate (For test use): This mode To display certificate information uses the certificate and private key pair generated by When the certificate has been set in the camera correctly, Generating a self-signed certificate on page 58. its information appears on Status, Issuer DN, Subject Private key information corresponding to the DN, Validity Period and Extended Key Usage.
  • Page 59: Ca Certificate Tab - Adding The Ca Certificate For Client Authentication

    To import the CA certificate Note Click Cancel at the bottom of the menu if you want to Click Browse… to select the CA certificate to be cancel changing the private key password after clicking saved in the camera. Reset. Doing so restores the other setting items in the Client certificate tab to the previous settings.
  • Page 60 Save in the PC the certificate of CA which has Click Next. signed the certificate to be installed in the camera. The extension of the certificate file is normally “.cer.” Double-click this file. The following Certificate dialog appears. Select Automatically selects the certificate store based on the type of certificate and click Next.
  • Page 61: To Remove An Installed Ca Certificate

    Select Certificates from the list, then click Add. To remove an installed CA Certificate Snap-in is displayed. certificate Select Computer account as the certificate administrated in this Snap-in, then click Next. In Internet Explorer, click in the order Tools, Internet options, Content tab and Certificates. Select Local Computer as the computer The Certificates dialog appears.
  • Page 62: Using The 802.1x Authentication Function - 802.1x Menu

    Supplicant Using the 802.1X A supplicant is a device that connects to the authentication server to join the network. This camera Authentication Function serves as a supplicant in the 802.1X network. The supplicant can enter the 802.1X network after — 802.1X Menu appropriate authentication by the authentication server.
  • Page 63: Client Certificate Tab

    EAP identity Then click Submit, and the selected file will be imported to the camera. Type the user name to identify the client in the 802.1X authentication server using 3 to 253 characters. Note EAP password The import process becomes invalid if the selected file is not a client certificate or the imported client certificate is A supplicant EAP password is needed to be inputted not allowed.
  • Page 64: Ca Certificate Tab

    Reset To delete the CA certificate To change the private key password, click this button. Click Delete, and the CA certificate stored in the camera The current password is cleared and the password text will be deleted. box is actived to allow new password entry. Setting the 802.1X authentication Note function –...
  • Page 65 Creating a security group for Active Select RADIUS Clients and right-click. Directory Select New RADIUS Client from the context menu. Open Active Directory Users and Computers from Administrative Tools of the Windows menu. Set the following items: Friendly name: Type “authenticator” as an Select Users of the domain with which you want to example.
  • Page 66 Start Internet Explorer on the client PC and type the CA’s URL in the address bar. The CA’s URL is normally as follows: The “Microsoft Certificate Services” page opens. Click Go To. Type the log-in user name and password correctly. The “Microsoft Certificate Services”...
  • Page 67: Setting The User - User Menu

    Click Next and select as follows. Setting the User Do you want to export the private key with the certificate?: Select Yes, export the private key. — User Menu Select the format you want to use: Select Personal Information Exchange – PKCS#12(PFX).
  • Page 68: Setting The Security - Security Menu

    Viewer mode Setting the Security When the user is authenticated for logging in the main viewer, select the viewer mode to be displayed after — Security Menu authentication. Full: The user can operate all functions in this mode. When you click Security in the Administrator menu, the Pan/Tilt: In addition to the Light mode, the user can...
  • Page 69: Saving The Camera Position And Action

    Reset Saving the Camera Click to reset the home position to the factory-set position. Position and Action — Position at alarm Preset position Menu The camera can synchronize a preset position with Sensor input or with the detection functions. When you click Preset position in the Administrator If an alarm is detected by the sensor input or the...
  • Page 70: Position Tour Tab - Setting A Position Tour

    Move the camera to the position to be saved, while Position Tour Tab — Setting a checking the image with the preview viewer. position tour Select a preset number for saving, and type the Up to 16 positions can be programmed, and the camera preset name.
  • Page 71: Sending An Image Via E-mail - E-mail (smtp) Menu

    Sequence Sending an Image via Set the sequence of the tour. The preset positions saved using the Position tab are E-mail — e-Mail (SMTP) Menu displayed in the drop-down list at the bottom. Select the preset position from the group-tree, then click Add.
  • Page 72: Pop Server Name

    Use TLS sends e-mails performs authentication using the POP user account. To use the encryption function by TLS, select On. POP port number Note Enter a port number from 110 to 65535. The model on sale in China does not support the TLS The standard port number is 110.
  • Page 73: Alarm Sending Tab - Setting The E-mail Sending Mode When Detecting The Alarm

    Sequence number clear Alarm sending Tab — Setting the Click Clear to reset the Sequence number suffix to 1. e-mail sending mode when Alarm detecting the alarm Select the alarm to be linked with e-mail notification. Set to send an e-mail linked with alarm detection by the external sensor input or by the built-in detection Sensor input 1: The external sensor that is connected to functions.
  • Page 74: Periodical Sending Tab - Setting The Periodical E-mail Sending Mode

    Click Schedule and the menu for the effective period Periodical sending Tab — Setting is displayed. (“Setting the Schedule — Schedule the periodical e-mail sending mode Menu” on page 88) You can set to send e-mails periodically. OK/Cancel See “Buttons common to every menu” on page 35. Trouble sending tab —...
  • Page 75: Sending Images To Ftp Server - Ftp Client Menu

    Passive mode Sending Images to FTP Set whether you use the passive mode of FTP server or not when connecting to the FTP server. Select On to Server connect to the FTP server using the passive mode. — FTP client Menu OK/Cancel See “Buttons common to every menu”...
  • Page 76: Periodical Sending Tab - Setting The Periodical Ftp Client Activity

    Remote path Effective period Type the path to the destination using up to 64 Set the period during which alarm detection is effective. characters. Always: Alarm detection is always effective. Schedule: You can specify the period during which Image file name alarm detection is effective.
  • Page 77: Periodical Sending

    Interval Type the interval at which you want to send images to the FTP server periodically. You can set the hour (H), minutes (M) and seconds (S) between 1 second and 24 hours (one day). Note The actual interval may be longer than the set value, depending on the image size, image quality setting, bit Periodical sending rate and the network environments.
  • Page 78: Recording Images In Memory - Image Memory Menu

    Common, Alarm recording and Periodical recording. memory or SD memory card. For details on usable memory cards, contact your authorized Sony dealer. On: Overwrite is enabled and old files will be overwritten in the order of date. Notes Off: Overwrite is prohibited.
  • Page 79: Alarm Recording Tab - Setting The Image Memory Function When Detecting The Alarm

    STARTTLS Note To use the encryption function by STARTTLS, select The model on sale in China does not support the CRAM-MD5 authentication. Note The model on sale in China does not support the User name, Password STARTTLS function. Type the user name and the password of the user who owns the e-mail account.
  • Page 80: Periodical Recording Tab - Setting The Periodical Recording Mode

    Suffix Alarm buffer Select a suffix to be added to the file name. Select Use alarm buffer when you record the image/ audio at a specific time before or after alarm detection Date & time: The Date & time suffix is added to the (pre-alarm, post-alarm).
  • Page 81: Folder Structure Of Image Memory

    Sequence number: A sequential number of 10 digits Folder structure of Image memory between 0000000001 and 4294967295 and two fixed digits 00 are added to the image file name. When the image memory function is used, images are recorded with the following folder structure. Sequence number clear Click Clear to reset the Sequence number suffix to 1.
  • Page 82: Downloading Images From The Camera

    Initialize tab of the System menu (page 41). • The supplied ActiveX viewer is not used for streaming the recorded video or audio data. For details on supported applications, contact an authorized Sony dealer. • Before removing or inserting a card, turn the power of the camera off.
  • Page 83: Sd Memory Card

    number of entries reaches 500, the unit will begin to Note overwrite old entries in ascending chronological order. Maximum recording time varies depending on the image size and quality setting in the Camera menu. Edge Storage Select On to use Edge Storage. Pre-alarm duration Alarm buffer is not available when On is selected.
  • Page 84: Folder Structure Of Edge Storage

    IP address monitoring Setting the Alarm Output Set the specific IP address of which the network connection status is to be monitored. — Alarm output Menu IP address monitoring is not available for IPv6. When you click Alarm output in the Administrator Effective period menu, the Alarm output menu appears.
  • Page 85: Outputting Audio Linked To Alarm Detection

    Camera tampering detection: Select this option to link Outputting Audio Linked the alarm output to be triggered when the camera detects tampering, such as direction shift or spraying. to Alarm Detection Motion detection: Select this option when you link the alarm output to the motion detection function.
  • Page 86: Setting The Operations From The Viewer - Trigger Menu

    Test Setting the Operations When an audio file is saved in the camera, you can check it by playing it back. from the Viewer — Trigger Click Play to play back the audio file once. Menu Voice alert To use the voice alert function linked with the sensor Click Trigger in the Administrator menu to display the...
  • Page 87 SD memory card (not supplied). For details on usable cards, contact your authorized Sony dealer. Click Image memory to display the Trigger-Image memory menu. You can set the necessary options here.
  • Page 88: Setting The Schedule - Schedule Menu

    When you click Day/Night, the Trigger-Day/Night Setting the Schedule menu is displayed. You can set the necessary options here. The setting options and setting procedures are the — Schedule Menu same as those in the Day/Night tab of the Camera menu (page 48).
  • Page 89: Setting The Alarm Buffer - Alarm Buffer Menu

    OK/Cancel Setting the Alarm Buffer See “Buttons common to every menu” on page 35. — Alarm buffer Menu When you click Alarm buffer in the Administrator menu, the Alarm buffer menu appears. You can set the Pre-alarm image and audio (the image and audio before alarm detection) and the Post -alarm image and audio.
  • Page 90: Setting The Sensor Input/camera Tampering Detection/motion Detection - Event Detection Menu

    Camera tampering detection tab — Setting the Sensor input/ Set the camera tampering detection Camera tampering detection/Motion detection — Event detection menu Camera tampering detection Event detection When you click in the Administrator menu, the Event detection menu appears. The Event Select On to activate the function to detect the camera detection menu consists of the Sensor input, Camera tampering, such as direction shifting or spray.
  • Page 91: Setting Items For Motion Detection

    – Cropping: Off. (SNC-EP550/EP580/ER550/ Monitor screen ER580/ER585/ER585H/ZP550/ZR550) – Codec of Image 2: Off. • The motion detection function deactivates during PTZ control, and also while the camera is moving to a preset position. Once PTZ control is completed or the camera arrives at the preset position, the motion detection function reactivates.
  • Page 92 Use the following buttons to specify the active Detection sensitivity area(s) and inactive area(s). Set the sensitivity of motion detection. Add detection area Clicking this button will add an active area window in the center of the screen. When you place the cursor on the area, the cursor changes to a crossed arrow, which you can drag to move the area.
  • Page 93: Communicating With External Devices - Ptz Control I/f Menu (snc-zp550/zr550)

    To receive control signals, you need to configure the settings of the IPELA HYBRID-compatible device. For details, refer to the manual of the corresponding device. For IPELA HYBRID-compatible devices, contact your authorized Sony dealer. Communicating with external devices - PTZ control I/F menu (SNC-ZP550/ZR550)
  • Page 94: Configuring The Viewer - Viewer Menu

    To learn how to use the Custom Homepage, see Layout tab page 106. For details on supported cards, contact your authorized Sony dealer. To display your Custom homepage perform the following operation: Select Custom. Type the path of the HTML file using up to 64 characters in the text box on the right of Path.
  • Page 95 Button style Text Select Standard or Simple. Note Logo The camera list can be set only when Plug-in free viewer To set the logo image, click Browse and specify the is selected as the homepage. image to display. The image file format that can be used is GIF, PNG, JPEG.
  • Page 96: Html Output Tab

    You can check the settings for codec in Camera menu- Frame rate: Displays the setting menu of Frame rate, Video codec tab. if it is checked. Preset position: Displays the setting menu of Preset Initial PTZ position, if it is checked. Set the pan/tilt/zoom operation modes for streaming.
  • Page 97 Note The selected image size is not used for the preview screen. Embedded script Displays the sample source for script. HTML sample Displays the sample source for HTML. Configuring the Viewer — Viewer Menu...
  • Page 98: Using The Snc Toolbox

    How to use SNC toolbox Others Menu bar Function buttons This section explains how to use the application software and commands, including the supplied CD- ROM. Using the SNC toolbox Explains the functions except those of the Network tab in SNC toolbox. To install SNC toolbox, to assign an IP address and to set the network, see “Assigning the IP Address to the Device tree display...
  • Page 99: Device List

    Privacy Masking: Displays the Privacy Masking Upgrade screen. Updates the device firmware. Panorama Panel: Displays the Panorama Creator screen. Setting Custom Homepage: Displays the Custom Homepage Displays the settings screen for the device. screen. Firmware Upgrade: Displays the Firmware Upgrade Task screen.
  • Page 100: Registering In My Device

    Client certificate Right click the mouse and select Add Folder from Displays the name of the client certificate used for SSL the displayed menu. function. A folder is added. Enter a folder name of your choice. Model Displays the model name. Registering a device To register a device, follow the procedure below: Serial No.
  • Page 101: Changing The Device List Display Method

    Default certificate: Select Default client certificate of the Network tab from Option in the Tools menu. Certificate of IE: Press the IE certificates... button, then select the certificate registered in the Internet Explorer. Device account: Enter the user name and password of the administrator who will access the device in the Administrator name field and Administrator password field, respectively.
  • Page 102: Setting Snc Toolbox Options

    Updating thumbnail images Network tab Select the camera of the thumbnail you wish to update and click Reload to display the current camera image as the thumbnail. Setting SNC toolbox options Select Option from the Tools menu to display the “Option”...
  • Page 103: Using Privacy Masking - Masking A Camera Image

    Log tab Privacy Masking screen PTZ function off: Viewer Overwrite the oldest log file To set the size of the log file, check Enable and specify the minimum required space for a log file. Log output folder Click Browse to display the folder selection dialog. Specify the folder to save the log.
  • Page 104: Setting A Privacy Mask

    Viewer Color A live image of the camera is displayed. You can specify Specify the color or mosaic of privacy masks. This the position of the privacy mask in this area. setting is common to every privacy mask. Number Clear All The set mask number is displayed in the Viewer.
  • Page 105: Using Panorama Creator - Creating A Panorama Image

    Tilt angle: Using Panorama Creator Map View 15° 65° Note • The privacy mask area is a rectangle that is specified with respect to the center of the camera image. The privacy mask may not be set in areas close to the end Arctic View of pan/tilt operation.
  • Page 106: Using The Custom Homepage - Setting The Customized Homepage

    File open Click File open on the Main tab. Allows use of a Bitmap or JPEG image file instead of a The File dialog opens. panorama image. Select the image you have prepared. Notes Specify the camera movement area by dragging the •...
  • Page 107: Using The Firmware Upgrade

    The Firmware Upgrade screen is displayed. Note If you cannot establish communications with the camera using the proxy server being used, connect the camera to the local network and run the Custom Homepage without using the proxy server. Device list Module list The Firmware Upgrade screen can also be displayed Type the path in which your homepage is stored.
  • Page 108: Using Cgi Sending

    Click Start upgrading. Click Task to display the Task List, which shows a list Upgrading starts. of scheduled executable tasks. Notes • To stop upgrading, click Stop upgrading. To protect some devices, during the process of upgrading, upgrading cannot be canceled. •...
  • Page 109 Creating a task Select Device Setting or Firmware Upgrade. Click Add. Displays Task Wizard. Click Next. For Device Setting: Edit the value for the setting you wish to change. Click Next. See “Device Setting” on page 110 for changing the values.
  • Page 110: Configuring The Device Setting

    Daily: Specify the operation frequency in units of Select a subcategory to display setting items on the right days. (Possible set value: 1 to 99) side of the screen. Weekly: Specify the operation frequency in units of weeks and days of the week. (Possible set value: Item 1 to 99) Displays the setting items.
  • Page 111 Setting items Pages to refer to in Setting items Pages to refer to in “Administrating the “Administrating the Camera” Camera” Device “Setting the Camera Image Preset position “Saving the Camera and Audio — Camera Position and Action — Menu” on page 44 Preset position Menu”...
  • Page 112: Device Restart And Initialization

    Setting items Pages to refer to in Using the SNC audio “Administrating the Camera” upload tool — Transmitting FTP server “Downloading Images from the Camera — FTP server Audio to Camera Menu” on page 82 The supplied SNC audio upload tool allows you to Alarm Output “Setting the Alarm Output —...
  • Page 113: Installing The Snc Audio Upload Tool

    Installing the SNC audio upload Connecting the Camera to the tool Computer Connect a speaker to the 5 (line output) jack on the Insert the CD-ROM in your CD-ROM drive. A cover page appears automatically in your Web camera. browser. If it does not appear automatically in the Web Connect a microphone to the microphone input jack browser, double-click on the index.htm file on the...
  • Page 114: Using The Snc Audio Upload Tool

    Click this button repeatedly to hide/show the camera list. Target camera(s) (Camera list) When the SNC audio upload tool starts, it automatically detects Sony network cameras connected to the local network and displays them in the camera list. Up to 256 cameras can be displayed in the list.
  • Page 115 Select all Notes Click to select all the cameras in the camera list. This is useful, for example, when you delete all the cameras • An error dialog appears if the specified IP address in from the list or specify the same user ID and password the camera list is assigned for a device other than the for all cameras.
  • Page 116: Voice Alert Tab

    Voice alert tab Notes Use this menu to record sound via a microphone • Audio transmission stops if you switch the tab during connected to the computer, and upload the recorded transmission. audio file to the camera. You can upload the audio file to •...
  • Page 117 Recording/playback progress bar Target camera(s) (Camera list) Displays the cameras selected with the camera select checkbox of the camera list in the Setting tab. The list shows information and status of selected cameras. You can check recording or playback progress with this IP address: Displays the IP address of a network bar.
  • Page 118: Using The Snc Video Player - Playing A Video

    Saving the recorded audio file to the Using the SNC video computer player — Playing a Video/ Click (recording) in the Voice alert tab to start recording. Audio File Recorded with the Click (stop) to stop recording. Camera Recording will stop automatically in 30 seconds. The supplied SNC video player allows you to play Click (save).
  • Page 119: Using The Snc Video Player

    Record event: Type of event used for the Using the SNC video player recording: Sensor input, Camera tampering detection, Motion detection, Network Start the SNC video player. disconnection. Playing a video/audio file Click (start) to start playback from the beginning of the selected file.
  • Page 120: Using The Snmp

    4 describes the case of “mib-2.system. sysContact.0”. Using the SNMP This field is used to describe information on the administrator of this camera. Nothing is set at the factory. This unit supports SNMP (Simple Network Management Protocol). You can read MIB-2 objects 5 describes the case of “mib-2.system.
  • Page 121: Glossary

    sysName=<string> Glossary Set the case of “mib-2.system.sysName.0” in the <string> position. The maximum length of <string> is 255 characters. ActiveX control enaAuthTraps=<value> A component program object that can be used with web Set the case value of “mib-2.snmp.snmp pages or other application programs. The technology for EnableAuthenTraps.0”...
  • Page 122: Dhcp Server

    DHCP server H.264 Acronym for Dynamic Host Configuration Protocol An image compression format. The standard written by server. The IP address of a terminal without an the JVT (Joint Video Team) a joint organization for individual IP address can be automatically distributed by standardization (composed of ISO and ITU-T.
  • Page 123: Primary Dns Server

    Primary DNS server SMTP server One of the DNS servers that can first reply to a request A server for sending or relaying e-mail messages by connected devices or other DNS servers. between servers. Proxy server SNMP A server or software that acts as an intermediary A protocol for monitoring and managing network between a local network and the Internet so that it can devices.
  • Page 124: Index

    Edge Storage........36 Index Effective period CA (Certificate Authority) ..62 ..71 CA certificate ......64 e-mail........55 CA certificate tab......59 e-Mail (SMTP) ....36 Numerics Camera ........36 e-Mail (SMTP) Menu.....71 802.1X........62 Camera list........ 26 e-Mail (SMTP) notification....55 Camera Menu .........44 End time .........88 Camera position......69 Exclusive control mode ....37...
  • Page 125 HTTP request ......... 56 Network address/Subnet ....68 Recipient e-mail address ..56 HTTP server........56 network bandwidth....50 Recording capacity......89 Network Menu ....... 52 recording capacity of the alarm buffer..........89 recording images ...... 29 image file ........29 Recording time.......
  • Page 126 UDP..........123 Unicast........30 Unicast streaming......50 URL..........56 Use the same time schedule every day..........88 User ........20 User Menu ........67 User name....56 Vector dragging ......26 Video codec........49 Video port number......51 View size ........22 Viewer authentication.....68 Viewer mode ........68 Sony Corporation Index...

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