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4060-xxx
Messages and error codes
Service error codes
Service error codes are generally non-recoverable except in an intermittent condition when you can
POR the printer to temporarily recover from the error condition.
Service error code
Error code
900 RIP Software
901 Engine Flash
902 General Engine
Software Error
903 Paperport Link
Driver Error
904 Interface Violation
by RIP
905 Interface Violation
by Paperport Device
906 RIP Interface Driver
Error
910 DC Pick Motor DC
Pick Motor Stall
911 DC Pick Motor
Excessive PWM
912 DC Pick Motor
below speed
913 DC Pick Motor over
speed
914 DC Pick Motor: No
encoder feedback
917 Transfer Roll
920 Fuser Error
921 Fuser Error
922 Fuser Error
923 Fuser Error
2-2
Service Manual
Action
Go to
"900 Error Code service check" on page
Indicates that the flash which the system board code is programmed into is bad.
Replace the system board.
These errors indicate an unrecoverable system software error. Replace the
system board.
Error Codes 910, 911, 912, 913, and 914 are indications that a Tray 1 paper feed
problem has been detected. Go to
Check the integrated paper tray (Tray 1) for correct paper loading. Reload the
paper and POR the printer. If the error continues, go to
check" on page
2-64.
Indicates a problem in the transfer roll area. Go to
on page
2-94.
Indicates that the fuser is below temperature when printing. Go to
checks" on page
2-52.
Indicates that the fuser is below standby temperature when the printer is idle. Go
to
"Fuser service checks" on page
Fuser failed to reach standby temperature. Go to
page
2-52.
Fuser is too hot during printing or when printer is idle. Go to
checks" on page
2-52.
2-41.
"Input tray(s) service check" on page
"Input tray(s) service
"Transfer roll service check"
2-52.
"Fuser service checks" on
"Fuser service
2-64.
"Fuser service
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