Laptop; Keyboard Not Working, Not Detected, Or Working; Intermittently; External Keyboard - Dell Inspiron 13z Manual

Laptop

1. Adjust the display brightness by press the <Fn> and
<Fn> and
2. Press the <Fn> and
3. Connect to an external monitor and check if there is a display on the
external monitor.
4. Contact Dell.

Keyboard Not Working, Not Detected, or Working

Intermittently

• External Keyboard

• Laptop Keyboard
External Keyboard
1. Ensure that the keyboard is firmly connected to the computer.
2. Shut down the computer and disconnect the keyboard from the
computer.
3. Ensure that the keyboard cable is not damaged or frayed.
4. Check the cable connector for any bent or broken pins. Straighten any
bent pins.
5. Reconnect the keyboard to the computer.
6. If you are using a wireless or Bluetooth keyboard, reinstall the
batteries. See the document that shipped with your Bluetooth
keyboard for more information.
7. If you are using a USB keyboard, try connecting the USB keyboard to a
different USB connector.
8. If you are using a PS/2 keyboard, try connecting the keyboard to the
PS/2 mouse connector.
9. Connect the keyboard to a different computer, if available.
10. If the keyboard works on another computer or connector, there
may be a problem with the computer or connector. Contact Dell for
further assistance.
keys.
to toggle between dual display modes.
or
Troubleshooting 143
