General Problems; Hard Disk Drive Problems; Intermittent Problems - Lenovo ThinkServer 1043 Installation And User Manual

Symptom
The DVD drive tray is not
working.

General problems

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRUs) and which components are field replaceable units (FRUs).
• If an action step is preceded by "(Trained service technician only)," that step must be performed only by
a trained service technician.
Symptom
A cover lock is broken, an LED
is not working, or a similar
problem has occurred.

Hard disk drive problems

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRUs) and which components are field replaceable units (FRUs).
• If an action step is preceded by "(Trained service technician only)," that step must be performed only by
a trained service technician.
Symptom
Not all drives are recognized by
the hard disk drive diagnostic
tests.
The server stops responding
during the hard disk drive
diagnostic test.
A hard disk drive was not
detected while the operating
system was being started.

Intermittent problems

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRUs) and which components are field replaceable units (FRUs).
• If an action step is preceded by "(Trained service technician only)," that step must be performed only by
a trained service technician.
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ThinkServer Installation and User Guide
Action
1. Make sure that the server is turned on.
2. Insert the end of a straightened paper clip into the manual tray-release opening.
3. Reseat the DVD drive.
4. Replace the DVD drive.
Action
If the part is a CRU, replace it. If the part is a FRU, the part must be replaced by a
trained service technician.
Action
Remove the drive that is indicated by the diagnostic tests; then, run the hard disk
drive diagnostic tests again. If the remaining drives are recognized, replace the
drive that you removed with a new one.
Remove the hard disk drive that was being tested when the server stopped
responding, and run the diagnostic test again. If the hard disk drive diagnostic test
runs successfully, replace the drive that you removed with a new one.
Reseat all hard disk drives and cables; then, run the hard disk drive diagnostic
tests again.