Troubleshooting: Files - Blackberry Curve 9310 User Manual

User Guide

Troubleshooting: Files

A message, attachment or Google Mail conversation is
cut short or doesn't appear
Try the following actions:
• Wait for a short period of time. Your BlackBerry smartphone receives long messages and attachments in sections.
•
If "More available" appears at the end of the message or attachment, press the
•
If part of a Google Mail conversation doesn't appear, press the
• If you're downloading an attachment, cancel the download and wait for a short period of time. Try downloading the
attachment again.
Related information
Receive only the first section of long email messages,
A skipped content bar appears in a document
More content is available for you to download to your BlackBerry smartphone.
1. To download the content, click the skipped content bar.
2. Click More.
A question mark appears on a slide
A question mark appears on a slide if your BlackBerry smartphone has not downloaded the slide.
1. To download the slide, highlight the slide.
2. Press the
key > Retrieve.
key > More or More All.
key > More of Conversation.
Files and attachments
137