Blackberry Curve 9310 User Manual page 212

User Guide Tasks and memos
About backing up and restoring smartphone data
If you have installed the BlackBerry Desktop Software on your computer, you can back up and restore most of your
BlackBerry smartphone data, including messages, organiser data, fonts, saved searches and browser bookmarks using the
BlackBerry Desktop Software. For more information, see the Help in the BlackBerry Desktop Software.
If you haven't saved anything on your media card, you can back up and restore most of your smartphone data using your
media card.
If your email account uses a BlackBerry Enterprise Server, you might be able to restore synchronised organiser data to your
smartphone over the wireless network. To restore synchronised organiser data over the wireless network, you must have an
activation password. For more information, contact your administrator.
Research In Motion recommends that you regularly create and save a back-up file on your computer, especially before you
update any software. Maintaining a current back-up file on your computer might allow you to recover smartphone data if
your smartphone is lost, stolen or corrupted by an unforeseen issue.
About synchronisation conflicts
A synchronisation conflict occurs when you change the same email or organiser data item on your BlackBerry smartphone
and in the email application on your computer.
If you reconcile your email using wireless email reconciliation, on your smartphone, you can set whether the email on your
smartphone or the email on your computer takes precedence when an email reconciliation conflict occurs.
If you synchronise your organiser data using wireless data synchronisation, the organiser data on your computer takes
precedence over the organiser data on your smartphone when a data synchronisation conflict occurs.
Research In Motion recommends that you regularly create and save a back-up file on your computer, especially before you
update any software. Maintaining a current back-up file on your computer might allow you to recover smartphone data if
your smartphone is lost, stolen or corrupted by an unforeseen issue.
Related information
Some characters in calendar entries don't appear correctly after synchronisation, 191
Synchronise organiser data over the wireless network, 182
Manage data synchronisation conflicts
You can change how conflicts that occur during organiser data synchronisation are resolved by turning off wireless data
synchronisation, changing conflict resolution options, and synchronising organiser data using the synchronisation tool of
the BlackBerry Desktop Software. For more information about managing conflicts that occur during organiser data
synchronisation, see the Help in the BlackBerry Desktop Software.
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