Unavailable scanner
SCSI ID number conflict
Connection sequence
problem
(Only for Windows 98)
EPSON TWAIN Pro is not
installed on the scanner
server
You cannot start up EPSON Scan Server.
Cause
Scanner is off
Connection problem
Cable problem
Interface board problem
Make sure that a scanner supported
by EPSON Scan Server and EPSON
TWAIN Pro Network is connected to
the scanner server PC.
Change the scanner's SCSI ID number
to one that is not being used by any
other SCSI device.
Check the connection sequence and
make sure the scanner's terminator
switch is set correctly. Refer to the
User's Guide that came with your
scanner for details.
Install EPSON TWAIN Pro (Version
1.6 or later) on the scanner server
(the PC which is connected to EPSON
scanner).
What to do
Turn on the scanner and then your
computer.
Turn off the scanner and computer
and check that they are connected
properly.
Make sure the interface cable meets
the requirements of your interface
board. See the documentation that
came with the interface board.
Make sure the interface board is
installed correctly.
Troubleshooting
4
4-3
Need help?
Do you have a question about the Scan Server and is the answer not in the manual?