Introduction To Your M3905 Call Center Telephone; M3905 Call Center Telephone - Nortel Meridian SL-100 M3905 User Manual

Introduction to your M3905 Call Center
Telephone
Your Call Center Meridian Digital Telephone provides easy access to a wide range of
business features. Your telephone system administrator assigns features to your
feature keys and provides you with passwords and other codes as required.
The Meridian SL-100 system automatically controls incoming call routing to
answering positions, and can provide music or recorded announcements to waiting
callers.
One of the codes provided by your system administrator is the Feature Access Code
(FAC) which you need in order to use some features. For other features, you may need
a feature key.
In this document, Call Center telephone and Automatic Call Distribution telephone
(ACD) are interchangeable terms for the M3905 Call Center telephone.
Additional hardware options are available to expand the capabilities of the M3905
Call Center Telephone. See "Accessories for the M3905" on page 97.

M3905 Call Center Telephone

LCD Display
Goodbye
Hold
LED
Supervisor
Observe Key
Volume Control Bar
LED
Headset

Introduction to your M3905 Call Center Telephone

Mute
Supervisor
Quit
Emergency
Message Waiting Light/
Incoming Call Indicator
Programmable Line/
Feature Keys
(self-labeled)
Date/Time Display
Context Sensitive Soft Keys
(self-labeled)
Fixed Feature Keys
In-Calls
Copy
Make Busy
Navigation Keys
Not Ready
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