Technical Support - TYAN Tempest i5400XT S5396 User Manual

Technical Support

If a problem arises with your system, you should turn to your dealer for help first. Your system
has most likely been configured by them, and they should have the best idea of what
hardware and software your system contains. Furthermore, if you purchased your system
from a dealer near you, you can bring your system to them to have it serviced instead of
attempting to do so yourself (which can have expensive consequences).
Help Resources:
1. See the beep codes section of this manual.
2. See the TYAN website for FAQ's, bulletins, driver updates, and
other information: http://www.tyan.com
3. Contact your dealer for help BEFORE calling TYAN.
4. Check the TYAN user group: alt.comp.periphs.mainboard.TYAN
Returning Merchandise for Service
During the warranty period, contact your distributor or system vendor FIRST for any product
problems. This warranty only covers normal customer use and does not cover damages
incurred during shipping or failure due to the alteration, misuse, abuse, or improper
maintenance of products.
NOTE: A receipt or copy of your invoice marked with the date of purchase is required
before any warranty service can be rendered. You may obtain service by calling the
manufacturer for a Return Merchandise Authorization (RMA) number. The RMA number
should be prominently displayed on the outside of the shipping carton and the package
should be mailed prepaid. TYAN will pay to have the board shipped back to you.
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