Bissell ProHeat Protech BS-7920F Troubleshooting Manual page 4

Solution 3:
Check pump belt to make sure it is in place
Remove the tank-in-tank assembly and the SmartMix bottle and set aside.
Remove Belt Access door (on right hand side of unit, next to Ready Tools dial) by inserting a flat
head screw driver into the slot nearest to the handle and gently pulling the access door off.
Turn the machine on its side so that the belt access area is facing upwards
On the bottom of the machine, near the belt access area there is a red retainer plate that holds the
black brush arm and the brush in place. With a Phillips head screw driver remove the screw
located just above the red plate.
Remove the black brush arm and remove the toothed brush belt from the
brush and the brush from the red pulley.
Locate the pump belt, is it broken or damaged?
No, Is the brush assembly damaged, or full of debris?
No, is pully damaged?
No, proceed to Yes, refer customer to an Authorized Service Centre
solution 4
Prepared by Monique Lania
Is the brush rotating?
No
How?
Yes, remove debris and hair with soft cloth and scissors or
order replacement brush assembly if appropriate
Yes, proceed to solution 4
Yes, order replacement pump belt
4
Call Servicing Guide ProHeat Protech 7920F