Bissell Powerwash Delux BS-1694F Troubleshooting Manual
  1. Manuals
  2. Brands
  3. Bissell Manuals
  4. Vacuum Cleaner
  5. Powerwash Delux BS-1694F
  6. Troubleshooting manual
Bissell Powerwash Delux BS-1694F Troubleshooting Manual

Bissell Powerwash Delux BS-1694F Troubleshooting Manual

Hide thumbs Also See for Powerwash Delux BS-1694F:
Table of Contents

Advertisement

Quick Links

Troubleshooting

Bissell Powerwash Delux BS-1694F
CONTENTS PAGE
Consumer states the brush will not turn.........................................Page 11
Consumer states no or low suction................................................Page 14
Consumer states the unit has no power..........................................Page 18
Consumer states the unit drags on carpet......................................Page 19
Consumer states the unit is very noisy..........................................Page 21

Advertisement

Table of Contents
loading

Related Manuals for Bissell Powerwash Delux BS-1694F

Summary of Contents for Bissell Powerwash Delux BS-1694F

  • Page 1: Table Of Contents

    Troubleshooting Bissell Powerwash Delux BS-1694F CONTENTS PAGE Consumer states unit will not spray to the floor and no spray from the upholstery tool…………………………………………………….Page 2 Consumer states unit will spray through the hose, but not to the floor…………………………………………………………………………Page 8 Consumer states unit will spray at the floor, but not through the upholstery hose………………………………………………………………Page 10...

  • Page 2: Consumer States Unit Will Not Spray To The Floor And No Spray From The Upholstery Tool

    Yes, proceed to solution 2 No, X valve may be blocked internally. Advise customer to call Solution 2: Bissell Free Call 1800 number again and press Option 3 for spare parts and order replacement Tank-in-Tank Assembly Prepared by Monique Lania...
  • Page 3 Fill the Tank-In-Tank with water and place it back into machine, does unit spray now? No, proceed to solution 3 Yes, Advise customer to call Bissell Free Call 1800 number again and press Option 3 for spare parts and order for replacement Tank-In-...
  • Page 4 Solution 3: Is the brush rotating? Yes, proceed to solution 4 Check pump belt to make sure it is in place How? Remove the tank-in-tank assembly and the SmartMix bottle and set aside. Remove Belt Access door (on right hand side of unit, next to Ready Tools dial) by inserting a flat head screw driver into the slot nearest to the handle and gently pulling the access door off.
  • Page 5 Solution 4: Does water spray through the hose with the attachment off? Yes, proceed to solution 5 No, refer consumer to an Authorized Service Center Prepared by Monique Lania Call Servicing Guide Powerwash Delux 1694F...
  • Page 6 Solution 5: Squeeze and release the trigger, does the trigger spring back when released? The unit may have lost prime. Check the square valve on unit Fill tank-in-tank with hot water and replace in unit How? Turn unit off and hold the trigger in for 30 seconds Use screw driver to remove screws in upper handle.
  • Page 7 Solution 6: Turn unit off Remove any debris on the spray tips located at bottom of unit with a soft brush (an old toothbrush works well). Turn unit on. Does unit spray now? No, refer customer to an Authorized Yes, problem solved Service Centre Prepared by Monique Lania Call Servicing Guide Powerwash Delux 1694F...

  • Page 8: Consumer States Unit Will Spray Through The Hose, But Not To The Floor

    Inspect handle, is the push rod moving in Authorized Service Center relationship to the trigger. Yes, re-install handle No, Advise customer to call Bissell Free Call 1800 number again and press Option 3 for spare parts and Is the square valve in place? order replacement handle...
  • Page 9 Solution 2: Turn unit off Remove any debris on the spray tips located at bottom of unit with a soft brush (an old toothbrush works well). Turn unit on. Does unit spray now? Yes, problem solved No, refer customer to an Authorized Service Centre Prepared by Monique Lania Call Servicing Guide Powerwash Delux 1694F...

  • Page 10: Consumer States Unit Will Spray At The Floor, But Not Through The Upholstery Hose

    Solution 1: Remove any tools from the end of the upholstery hose. Does the unit spray through the hose now? Yes, Advise customer to call Bissell Free Call 1800 number again and press Option 3 for spare parts and order replacement upholstery tool Clean out the spray tip with the end of an unfolded paper clip.

  • Page 11: Consumer States The Brush Will Not Turn

    Refer Customer to an Authorized replacement brush assembly if appropriate - Advise customer to call Service Centre Bissell Free Call 1800 number again and press Option 3 for spare parts to order replacement brush assembly Prepared by Monique Lania Call Servicing Guide Powerwash Delux 1694F...

  • Page 12: Consumer States No Suction Through The Upholstery Hose But Does Have Suction At The Floor

    Consumer states no suction through the upholstery hose but does have suction at the floor. Solution 1: Are there any cracks in the upholstery hose? No, is the diverter knob set to ‘Tools or Pretreat’? Yes, refer to Authorized Service Centre No, switch from ‘Floor cleaning’...
  • Page 13 Solution 2: Remove the floor nozzle window How? Remove Tank-in-Tank Assembly. With a Phillips head screw driver remove the two screws on each end of the floor nozzle window & remove window Set the diverter knob to ‘Tools or Pretreat’ Open diverter door manually, keeping the flat side of the door against the unit.

  • Page 14: Consumer States No Or Low Suction

    Yes, Empty tank and refill with clean hot (not boiling) tap water, problem solved Remove tank-in-tank assembly from unit. Is the lid or tank damaged? Yes, advise customer to call Bissell Free Call 1800 number again and press Option 3 for spare parts and order...
  • Page 15 Solution 2: Remove the tank-in-tank assembly from the unit Is the red lint basket stuck in the motor duct (the hole with a black rubber rim on the right hand side)? Yes, Remove and place in its place in lid of tank- in-tank assembly.
  • Page 16 Solution 3: Remove the floor nozzle window How? Remove Tank-in-Tank Assembly. With a Phillips head screw driver remove the two screws on each end of the floor nozzle window & remove window. **If consumer does not feel comfortable doing this, refer them to an authorized service centre Set the diverter knob to ‘Tools or Pretreat’...
  • Page 17 Solution 4: Check if there is suction at the upholstery hose? How? Set the diverter knob to “Tools/Pre-treat” setting Remove tool attachment from the end of the upholstery hose Fill a cup with water. Turn unit on and suck water out of the cup with the upholstery hose. Is there suction at the hose? No, refer consumer to an Authorized Service Center Set diverter knob on to “Floor Cleaning”...

  • Page 18: Consumer States The Unit Has No Power

    Consumer states the unit has no power. Solution 1: In order for the unit to operate the upper handle must be fully inserted into unit as the power switches for the unit are located in the upper handle. Ensure the handle is pushed all the way into the unit How? Slide upper handle firmly onto lower handle until screw holes are completely aligned With tool caddy’s flat side facing the machine, feed power cord through tool caddy...

  • Page 19: Consumer States The Unit Drags On Carpet

    Consumer states the unit drags on carpet Solution 1: The half moon clear window on the front of the unit may be out of alignment. Remove the window How? Remove the Tank-in-Tank assembly and the SmartMix solution tank from the unit Turn the unit onto its side, exposing the underside of the unit.

  • Page 20: Consumer States The Tank-In-Tank Is Leaking At The Black Plate On The Bottom Of The Tank

    Fill the Tank-In-Tank with water, before placing it back into machine, does it still leak? No, problem solved Yes, Advise customer to call Bissell Free Call 1800 number again and press Option 3 for spare parts and order replacement Tank-In-Tank Assembly...

  • Page 21: Consumer States The Unit Is Very Noisy

    Consumer states the unit is very noisy Solution 1: This is quite normal as the unit requires a lot of power to get deep down and extract all the deeply embedded dirt out of your carpet. Prepared by Monique Lania Call Servicing Guide Powerwash Delux 1694F...

Table of Contents