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Bissell Quickwash BS-1950F Troubleshooting Manual

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Troubleshooting

Bissell Quickwash BS-1950F
CONTENTS PAGE
Consumer states the handle screw will not attach....................................Page 2
Consumer states unit will not spray........................................................Page 3
Consumer states no suction..................................................................Page 10
The unit is not sucking while using bare floor tool...................................Page 11
Consumer states no power....................................................................Page 12
Consumer states the unit is leaking at the spray bar..................................Page 13
Consumer states the unit is very noisy....................................................Page 14
repared by Monique Lania
1
Call Servicing Guide QuickWash
P
1950F.doc

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Summary of Contents for Bissell Quickwash BS-1950F

  • Page 1: Table Of Contents

    Troubleshooting Bissell Quickwash BS-1950F CONTENTS PAGE Consumer states the handle screw will not attach……………………..…….…Page 2 Consumer states unit will not spray……………..………………….…………..…Page 3 How to change (remove and fit) brush/bare floor attachment………………..Page 9 Consumer states no suction………………………………………………………...Page 10 The unit is not sucking while using bare floor tool………….………………….Page 11 Consumer states no power……..……………………………………………………Page 12...

  • Page 2: Consumer States The Handle Screw Will Not Attach

    Consumer states the handle screw will not attach Solution 1: Place your free hand on the front of the unit to apply pressure and push down on the handle firmly to get it in place, while at the same time turning the screw on the back with a screwdriver.

  • Page 3: Consumer States Unit Will Not Spray

    No, Empty dirty water collection tank and replace back into machine Using the Formula Measuring Cap add two caps full (approximately 85ml) of Bissell solution to the white clean water tank. Add approximately 1.9L of hot (not boiling) tap water. **Fill only to fill line.
  • Page 4 Solution 2: This machine can get a small air lock in it which can cause the unit not to spray This air lock is easy to remove How? Switch the machine off There may be a slight air-lock in the machine. You will need to remove the air lock. How? Turn the machine of at the power switch and at the plug in the wall.
  • Page 5 Solution 3: Make sure the handle screw is in correctly. How? The head of the screw should stick out a ½ inch from the outside of the raised screw hole. **Older units (units made prior to date code J01111) were made without the raised screw hole.
  • Page 6 Yes, proceed to solution 5 No, remove handle, is it damaged? No, Ensure handle is assembled correctly. Yes, advise customer to call Bissell Free Call 1800 number again and press Option 4 for spare parts and order How? replacement handle Lay the unit on the floor, face down with the screw hole facing the ceiling Put pressure on the screw to get it to fully thread into the unit.
  • Page 7 On the black cap insert on the solution tank push up on the black valve (marked with an X) with your index finger. Does water come through? No, advise customer to call Bissell Free Call 1800 number again and press Option 4 for...
  • Page 8 Solution 6: Remove the solution tank from the machine Check the tiny hole marked ‘vent hole’ (at the top, on the back of the solution tank), holding the solution tank upright with the black cap insert at the bottom. Is the water level in the solution tank below the hole? No, tip out solution, making sure it is only filled to ‘full’...

  • Page 9: How To Change (Remove And Fit) Brush/Bare Floor Attachment

    How to change (remove and fit) brush/bare floor attachment Solution 1: **NOTE: The brush (broom like attachment is for use on carpets) The attachment with the foam and squeegee is for use on bare floors (The squeegee must face towards the front) Press detent lever so that machine is laying flat on the ground Release grey rectangle shaped latches on each side (left &...

  • Page 10: Consumer States No Suction

    Remove any debris from the black foam filter in the dirty water collection tank Is the dirty water collection tank damaged? Yes, advise customer to call Bissell No, remove dirty water tank and re-install, making sure to Free Call 1800 number again and follow installation instructions carefully.

  • Page 11: The Unit Is Not Sucking While Using Bare Floor Tool

    Does bare floor tool look damaged? No, proceed to solution 2 Yes, advise customer to call Bissell Free Call 1800 number again and press Option 4 for spare parts and proceed to order replacement floor tool...

  • Page 12: Consumer States No Power

    Consumer states no power Solution 1: Try the unit in another outlet that you know is functioning (Has a functioning appliance in it already). Is the cord plugged into a functioning power outlet? Yes, refer customer to an Authorized Service centre No, plug unit into a functioning power outlet repared by Monique Lania Call Servicing Guide QuickWash...

  • Page 13: Consumer States The Unit Is Leaking At The Spray Bar

    Consumer states the unit is leaking at the spray bar Solution 1: Remove the handle on the unit and reinstall it. How? Slide handle assembly down into the lower body of the unit until it will go no further Place Phillips head screw into rear of handle assembly making sure the screw for the handle is aligned properly and going straight into the back of the unit.

  • Page 14: Consumer States The Unit Is Very Noisy

    Consumer states unit is very noisy Solution 1: This is quite normal as the unit requires a lot of power to get deep down and extract all the deeply embedded dirt out of your carpet. However, it has passed all Australian Electrical Appliance Safety standards including noise level tests.

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