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USER'S GUIDE
MODEL 11X4
Thank You
2
Safety Instructions
3
Product View
4
Assembly
5
Operations
5-6
Maintenance and Care
7-8
Troubleshooting
9
Replacement Parts
10
Accessories
10
Warranty
11
Customer Service
12

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Table of Contents
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Summary of Contents for Bissell BG11

  • Page 1 BigGreen Commercial ™ USER'S GUIDE MODEL 11X4 Thank You Safety Instructions Product View Assembly Operations Maintenance and Care Troubleshooting Replacement Parts Accessories Warranty Customer Service...
  • Page 2 ISSELL Commercial Upright Vacuum BG11 Thanks for buying a BISSELL Commercial upright vacuum BG11. We’re glad you purchased a BISSELL Commercial upright vacuum BG11. Everything we know about floor care went into the design and construction of this complete, high-tech com- mercial cleaning system.
  • Page 3: Important Safety Instructions

    MPORTANT SAFETY INSTRUCTIONS When using an electrical appliance, basic precautions should be Do not pick up anything that is burning or smoking, such as ■ observed, including the following: cigarettes, matches, or hot ashes. Do not use without filters in place. ■...
  • Page 4: Product View

    roduct view Handle Hose Dusting Brush Upholstery Crevice Tool Tool Upper Cord Lock Bag Access Lower Cord Door Lock Telescoping Wand Detent Pedal Operation Guide Height Adjustment Lower Thumbscrew Cord Wrap w w w . b i s s e l l c o m m e r c i a l . c o m 8 5 5 .
  • Page 5 6. Place accessories onto the tool caddy. 7. before turning your bg11 on, make sure a bag is installed. see installation/ Removal of dust bag for detailed instruc-...
  • Page 6 perations How to Use the Wand to clean 1. Keep machine in upright position. 2. Remove the wand by pulling on wand han- dle and pulling until yellow clips release it from the base. the brush will stop rotating when the wand is detached from base. 3.
  • Page 7: Full Bag Indicator

    aintenance and care Installation/Removal of Vacuum Dirt Bag 1. Push on the front door latch to gain access to the bag. 2. if removing a full bag, fold the ends of the dust bag together and remove the bag slowly. dispose of the bag. 3.
  • Page 8: How To Replace The Brush

    Thermal Overload The internal temperature of the vacuum motor on the BG11 is moni- tored at all times while you are vacu- uming. If at any time the temperature gets too high the sensor will shut off the vacuum motor.
  • Page 9: Troubleshooting

    Thank you for selecting a BISSELL product. Please do not return this product to the store. For any questions or concerns, BISSELL is happy to be of service. Contact us directly at 1-855-544-7336. w w w . b i s s e l l c o m m e r c i a l . c o m...
  • Page 10 203-7771 belt For a complete list of replacement parts for your BISSELL Commercial upright vacuum please visit www. bissellcommercial.com or contact BISSELL Customer Service at 1.855.544.7336. w w w . b i s s e l l c o m m e r c i a l . c o m...
  • Page 11: Limited One-Year Warranty

    *eXcePtions and eXclusions identified below, upon receipt of the product business Ventures, llc. will repair or replace (with new or remanufactured components or products), at bissell’s option, free of charge from the date of purchase by the original purchaser, for one year any defective or malfunctioning part.
  • Page 12 Grand Rapids MI 49501 ATTN: Customer Service Or visit the BISSELL website - www.bissellcommercial.com When contacting BISSELL, have model number of cleaner available. Please record your Model Number: ___________________ Please record your Purchase Date: ___________________ NOTE: Please keep your original sales receipt. It provides proof of purchase date in the event of a warranty claim.

This manual is also suitable for:

11x4

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