SmartWare Software Configuration Guide
Diagnostics
Step 1 node> show dsl type
Step 2 node> show dsl line-state
Step 3 node> show dsl version
Step 4 node# debug dsl-setup
Troubleshooting DSL Connections
Link State:
•
Verify that the DSL link is established (status LED is continuously on)
PPPoE access:
•
Check if "show pppoe detail 3" shows "State: .... opened". This indicates that the PVC is valid and a that
you reached a PPPoE server through it.
•
Check if "show ppp networks detail 3" shows "State: .... opened" for both the "LCP" and the "CHAP" sec-
tion. If LCP is not working, there is probably no compatible authentication protocol configured. Make sure
"authentication chap" and "authentication pap" are included in the subscriber setup. If only CHAP failed
there may be an error with the username or password.
•
Run the "debug" command: node# debug dsl-setup (See
Troubleshooting DSL Connections
Table 11. Diagnostics commans
Command
21 • DSL Port Configuration
Purpose
Displays the type of modem installed.
Displays information about the state of the DSL
link.
Display firmware version information for the
modem.
Lists the configuration interactions between the
gateway and the modem module.
table 11
above).
229
Need help?
Do you have a question about the SmartNode Series and is the answer not in the manual?