Patton electronics ForeSight 6100 Element Management System User Manual

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ForeSight 6100 Element
Management System

User Guide

Sales Office:
+1 (301) 975-1000
Technical Support:
+1 (301) 975-1007
E-mail:
support@patton.com
URL:
www.patton.com
Document Number: 09202U2-001 Rev. A
Part Number: 07MD6100EMS-UG
Revised: August 11, 2004

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Summary of Contents for Patton electronics ForeSight 6100 Element Management System

  • Page 1: User Guide

    ForeSight 6100 Element Management System User Guide Sales Office: +1 (301) 975-1000 Technical Support: +1 (301) 975-1007 E-mail: support@patton.com URL: www.patton.com Document Number: 09202U2-001 Rev. A Part Number: 07MD6100EMS-UG Revised: August 11, 2004...
  • Page 2 Patton Electronics Company, Inc. 7622 Rickenbacker Drive Gaithersburg, MD 20879 USA tel: +1 (301) 975-1000 fax: +1 (301) 869-9293 support: +1 (301) 975-1007 url: www.patton.com e-mail: support@patton.com Copyright Statement Copyright © 2004, Patton Electronics Company. All rights reserved. Trademark Statement The terms ForeSight , ForeSight 6100 , and ForeFront are trademarks of Patton Electronics Company.
  • Page 3: Table Of Contents

    Contents Contents ................................. 1 About this guide ............................. 5 Audience................................. 5 Structure................................. 5 Typographical conventions used in this document....................6 General conventions ............................6 Mouse conventions ............................6 ForeSight 6100 EMS overview ........................7 Introduction ................................8 Nodes ................................9 Container types ...............................10 Compatibility ................................11 Minimum system requirements ..........................11...
  • Page 4 Contents ForeSight 6100 EMS User Guide Save to File/Browse button ..........................28 Export All Events..............................30 Delete All Events ..............................30 Exit..................................30 Edit menu reference ............................31 Introduction ................................33 Preference tabs...............................33 General Options .............................34 Error Log ..............................34 Web-browser .............................34 Database Manager .............................34 Telnet Client .............................34 Poller Options ..............................34...
  • Page 5 ForeSight 6100 EMS User Guide Contents Choose Icon ..............................42 Comment ...............................42 Edit Container...............................43 Selected Container ............................43 Parent Container .............................43 Display Name ..............................43 Type ................................43 Choose Icon ..............................44 Comment ...............................44 Node................................44 Parent Container .............................44 Display Name ..............................44 IP Address ...............................45 Community String ............................45 Type ................................45...
  • Page 6 Contents ForeSight 6100 EMS User Guide Comment ..............................56 Disable Severity Propagation ........................56 The Chassis ................................56 Proxy Information ............................57 Choose Proxy ............................57 Chassis Level Events ............................57 The Node ................................58 Node’s right-click menu ..........................58 Edit option ..............................58 Remove option ............................58 Web Page option ............................58 Telnet option ............................58...
  • Page 7: About This Guide

    About this guide This guide describes installing and configuring the ForeSight 6100 Element Management System (EMS). The ForeSight 6100 enables users to control and monitor a large number of IP-based Patton devices through the use of a graphical user interface (GUI.) This section describes the following: •...
  • Page 8: Typographical Conventions Used In This Document

    About this guide ForeSight 6100 EMS User Guide Typographical conventions used in this document This section describes the typographical conventions and terms used in this guide. General conventions In this guide we use certain typographical conventions to distinguish elements of commands and examples. In general, the conventions we use conform to those found in IEEE POSIX publications.
  • Page 9: Foresight 6100 Ems Overview

    Chapter 1 ForeSight 6100 EMS overview Chapter contents Introduction ................................8 Nodes ................................9 Container types ...............................10 Compatibility ................................11 Minimum system requirements ..........................11...
  • Page 10: Introduction

    ForeSight 6100 EMS User Guide Introduction Patton’s ForeSight 6100 Element Management System enables users and network operators to control and monitor up to 200 elements (also called nodes ) through the use of a user-friendly graphical user interface (GUI). The ForeSight 6100 uses a tree-oriented hierarchical display of nested containers which can be easily navigated to access different managed devices.
  • Page 11: Nodes

    ForeSight 6100 EMS User Guide 1 • ForeSight 6100 EMS overview The ForeSight 6100 hierarchical display resembles the example shown in figure 2. The Root , Bldg-A , and Bldg- B container groupings make it easy to quickly locate the nodes ( 3095–Admin , 1001MC–Physics , 3096RC– Engineering-1 , etc.).
  • Page 12: Container Types

    1 • ForeSight 6100 EMS overview ForeSight 6100 EMS User Guide choosing the web page option from a pop-up menu, in which case a web browser launches and displays the node’s web page from which it can be managed, or by choosing the Telnet option, which launches the Telnet client application.
  • Page 13: Compatibility

    ForeSight 6100 EMS User Guide 1 • ForeSight 6100 EMS overview Compatibility The Patton ForeSight 6100 EMS can manage up to 200 SNMP-compliant Patton Electronics elements (also called nodes) that support ForeSight Management Interface Specification (FMIS) standards. These products currently include: •...
  • Page 14 1 • ForeSight 6100 EMS overview ForeSight 6100 EMS User Guide Minimum system requirements...
  • Page 15: Foresight 6100 Ems Installation

    Chapter 2 ForeSight 6100 EMS installation Chapter contents Installation instructions ............................14 Registration ................................15...
  • Page 16: Installation Instructions

    2 • ForeSight 6100 EMS installation ForeSight 6100 EMS User Guide Installation instructions Do the following to install the ForeSight 6100 EMS. 1. Insert the CD into your CD drive 2. The ForeSight 6100 start menu automatically appears (see figure Figure 3.
  • Page 17: Registration

    ForeSight 6100 EMS User Guide 2 • ForeSight 6100 EMS installation Figure 4. ForeSight 6100 application icon Registration To register the ForeSight 6100 EMS, you must obtain a registration file from Patton Electronics Sales by call- ing +1 (301) 975-1000 or e-mailing sales@patton.com. The Sales Department is available Monday through Friday, from 8:00 A.M.
  • Page 18 2 • ForeSight 6100 EMS installation ForeSight 6100 EMS User Guide Figure 5. License File window 2. The first time the ForeSight applications runs, it will ask the user to specify the location of the registration file (see figure 5). Click the button to find the registration file obtained from Patton Sales.
  • Page 19: Getting Started

    Chapter 3 Getting started Chapter contents Introduction ................................18 Creating containers and nodes ..........................18 Adding a container ............................18 Adding a node (pollable device) ........................20 Configuring a node through the WWW or Telnet ....................22 Managing events..............................22...
  • Page 20: Introduction

    3 • Getting started ForeSight 6100 EMS User Guide Introduction This chapter describes: • Creating containers and nodes on the ForeSight 6100 to represent your network • Configuring a node through the WWW or a Telnet client. • Managing events Creating containers and nodes The ForeSight 6100 uses a tree-oriented hierarchical display of nested containers that can be easily navigated to access different nodes.
  • Page 21 ForeSight 6100 EMS User Guide 3 • Getting started In the ForeSight 6100, do the following to add a container: 1. Click Edit > Add Container (see figure Figure 7. Edit > Add Container 2. Select a parent container (see figure 8)—the new container will be created under this container.
  • Page 22: Adding A Node (Pollable Device)

    3 • Getting started ForeSight 6100 EMS User Guide 6. Add any comments in the large text area (see figure 8 on page 19). 7. Click the OK button (see figure 8 on page 19) to save the changes. A container of undefined state has been added under its parent container. The state of the container will be changed when a node is added to it, and the state of that node is acquired.
  • Page 23 ForeSight 6100 EMS User Guide 3 • Getting started 3. Enter a display name (see figure 10) (this is the name that the ForeSight 6100 displays to the user). 4. Enter a community string (see figure 10). This is usually the “read” community string (see section “Com- munity String”...
  • Page 24: Configuring A Node Through The Www Or Telnet

    3 • Getting started ForeSight 6100 EMS User Guide 2. If you want to configure the node through the WWW, go to step 3. Otherwise, to use a Telenet client to configure the node, right-click the mouse and choose the Telnet option. The Telnet client will launch “pre- loaded”...
  • Page 25 ForeSight 6100 EMS User Guide 3 • Getting started For example, if the Model 3096RC node Lab-1 experiences a main clock failure, the 6100 EMS changes the icon color and all parent containers to orange upon receiving the SNMP trap for the 3096RC (see figure 12).
  • Page 26 3 • Getting started ForeSight 6100 EMS User Guide Having determined what the problem is, the operator would double-click on the Blade: Main Clock Fail: Active error to display the Event Sub Window (see figure 14), check the ACK box to show that the problem has been acknowledged, and write a short comment describing what was done about the event (in this case, technical services was called).
  • Page 27: File Menu Reference

    Chapter 4 File menu reference Chapter contents Introduction ................................26 Import Firmware Image............................26 Export Events ................................27 Event Items ..............................27 Event ID ..............................27 Event OID ..............................27 Event Value ...............................28 Event Acknowledgment (ACK) .........................28 Event Type (Severity) ..........................28 Event Timestamp ............................28 Node Items ..............................28 Node Name ..............................28...
  • Page 28: Introduction

    4 • File menu reference ForeSight 6100 EMS User Guide Introduction The following options are available under the File menu: • Import Firmware Image —This menu option is used to import firmware images into the ForeSight 6100 EMS for distribution to a selected Patton device on the tree (see page 26 for details) •...
  • Page 29: Export Events

    ForeSight 6100 EMS User Guide 4 • File menu reference Figure 18. Export Events dialog Export Events The Export Events dialog (see figure 18) is used to export a record of event and node items that have occurred on the network. The exported file, data is saved to a comma-separated-values (CSV) format file, so you can reuse the event data in a database or spreadsheet program.
  • Page 30: Node Items

    4 • File menu reference ForeSight 6100 EMS User Guide Node Items The Node Items section of the Export Events dialog (see figure 20) has the following items that determine how much detail about a reporting node is included in the exported file. Checked items are saved to the file. Figure 20.
  • Page 31: Save To File/Browse Button

    ForeSight 6100 EMS User Guide 4 • File menu reference Note In a CSV-formatted file, each line (or row) of data in the file con- sists of one record, and each field of the record is separated by com- mas. CSV files can easily be transferred into spreadsheet and database applications.
  • Page 32: Export All Events

    4 • File menu reference ForeSight 6100 EMS User Guide Export All Events The Export All Events menu item (see figure 16 on page 26) displays the Save dialog (see figure 24) where you can export event data to a comma-separated-values (CSV) format file, so you can reuse the event data in other applications.
  • Page 33: Edit Menu Reference

    Chapter 5 Edit menu reference Chapter contents Introduction ................................33 Preference tabs...............................33 General Options .............................34 Error Log ..............................34 Web-browser .............................34 Database Manager .............................34 Telnet Client .............................34 Poller Options ..............................34 Timeout ..............................35 Retries ...............................35 Cache ................................35 Interval ..............................35 Event Management ............................36 Database Limit ............................36 Display Limit ............................36...
  • Page 34 5 • Edit menu reference ForeSight 6100 EMS User Guide Comment ...............................42 Edit Container...............................43 Selected Container ............................43 Parent Container .............................43 Display Name ..............................43 Type ................................43 Choose Icon ..............................44 Comment ...............................44 Node................................44 Parent Container .............................44 Display Name ..............................44 IP Address ...............................45 Community String ............................45 Type...
  • Page 35: Introduction

    ForeSight 6100 EMS User Guide 5 • Edit menu reference Introduction The following options are available under the Edit menu (see figure 25): • Preferences—Global options are set through the use of the Preferences dialog (see page 33 for details) •...
  • Page 36: General Options

    5 • Edit menu reference ForeSight 6100 EMS User Guide General Options The General Options tab (see figure 26) enables a user to define the Error Log, Web Browser, Database Manager, and the Telnet Client. Error Log This is the filename that will be used when the ForeSight 6100 saves error messages. In the event of a major error (the ForeSight 6100 application exiting unexpectedly, for example) error messages will be written to the error log file.
  • Page 37: Timeout

    ForeSight 6100 EMS User Guide 5 • Edit menu reference • Interval setting (see section “Interval” on page 35) Figure 28. State Poller indicator Note There is also a State Poller indicator located in the opening screen of the ForeSight 6100 EMS in the top right corner (see figure 28).
  • Page 38: Event Management

    5 • Edit menu reference ForeSight 6100 EMS User Guide Figure 29. Event Management dialog Event Management The Event Management dialog (see figure 29) is for configuring: • The maximum number of events allowed in the database (see section “Database Limit”) •...
  • Page 39: Colorized Icon (Using Type Specific Icon)

    ForeSight 6100 EMS User Guide 5 • Edit menu reference Colorized Icon (Using Type Specific Icon) This option configures the 6100 EMS to colorize the icons to indicate a state change (see figure 30). Because of the complexity involved in determining state, ForeSight has internally defined icons for every state of every node type (including containers and folders).
  • Page 40: Monitor's Email

    5 • Edit menu reference ForeSight 6100 EMS User Guide Monitor’s Email This is the email address to place in the “From” section of an email. It is specified just in case email messages are bounced back. If this happens, the bounced messages will be placed in the mailbox for the specified email address.
  • Page 41: Database Options

    ForeSight 6100 EMS User Guide 5 • Edit menu reference Database Options This dialog box is where you can change the database configuration if you are going to be using a database other than the one provided with the ForeSight 6100 EMS. Using a database other than the one provided with the ForeSight 6100 requires advanced knowledge that is beyond the scope of this guide.
  • Page 42: Auto-Config Push (Acp) Options

    5 • Edit menu reference ForeSight 6100 EMS User Guide Auto-Config Push (ACP) options The auto-configuration push (ACP) capability enables the ForeSight 6100 to detect and respond to changes in a node that result from installing the node in a new location or replacing the node. When the ForeSight 6100 detects such changes, ACP can respond by installing (pushing) a new node configuration consistent with the new physical location of the element (one that takes into account that the node is in a different slot in a chassis, for example).
  • Page 43: Prompt User (No Push)

    ForeSight 6100 EMS User Guide 5 • Edit menu reference Prompt User (No Push) This setting disables ForeSight 6100’s ability to perform a push operation (see figure 38). It simply notifies a user that an ACP situation has been detected. The user must then take the appropriate steps to install a new configuration on the changed node.
  • Page 44: Parent Container

    5 • Edit menu reference ForeSight 6100 EMS User Guide Parent Container When a container is created, it will always be inside another container. In other words, the newly created con- tainer is a child of the parent container. The Parent Container menu is where you choose the parent container of the newly created container.
  • Page 45: Edit Container

    ForeSight 6100 EMS User Guide 5 • Edit menu reference Figure 41. Edit Container dialog Edit Container The Edit Container dialog enables a user to modify a selected container. Selected Container This is a drop down box that allows the selection of the proper container to edit. If this dialog is opened through the right-click menu this option will be disabled, and the currently selected container will be selected.
  • Page 46: Choose Icon

    5 • Edit menu reference ForeSight 6100 EMS User Guide Choose Icon This button allows the user to select an image to display along with the name on the tree. It can be in either GIF or JPEG format and of any size (16 high x 16 wide or 32 high x 32 wide pixel size is recommended). Note The image will not be resized, so large or odd-sized images should be avoided.
  • Page 47: Ip Address

    ForeSight 6100 EMS User Guide 5 • Edit menu reference IP Address This must be a valid IP address and it must be unique. Note The format of the IP address is not tested when it is added to the database, but later operations will fail if the IP address is not correct.
  • Page 48 5 • Edit menu reference ForeSight 6100 EMS User Guide Start State Polling...
  • Page 49: View Menu Reference

    Chapter 6 View menu reference Chapter contents Introduction ................................48 Event Table ................................48 Event Sub Window ............................49 Refresh Tree ................................50 Expand all Branches ..............................50 Collapse all Branches .............................50...
  • Page 50: Introduction

    6 • View menu reference ForeSight 6100 EMS User Guide Introduction The following options are available under the View menu (see figure 43): • Event Table—This is the global event table. It displays the newest events from all nodes (see page 48 details) •...
  • Page 51: Event Sub Window

    ForeSight 6100 EMS User Guide 6 • View menu reference • OID—If an event is generated through SNMP, the OID is the object identifier (OID) assigned to the event. Otherwise, a short text description will be assigned • Trap Value—The reason for the event in text •...
  • Page 52: Refresh Tree

    6 • View menu reference ForeSight 6100 EMS User Guide Note The global Event Sub Window is the only place where an event’s com- ment can be edited. To display other events in the event table, click the button to display the previous event or the Previous Next button to display the next event in the table.
  • Page 53: Help Menu Reference

    Chapter 7 Help menu reference Chapter contents Introduction ................................52 User Manual................................52 Patton Home Page..............................52 About ..................................52...
  • Page 54: Introduction

    7 • Help menu reference ForeSight 6100 EMS User Guide Introduction The following options are available under the Help menu (see figure 46): • Online access to the Getting Started Guide (see section “User Manual”) • Patton Home Page (see section “Patton Home Page”) •...
  • Page 55: Tree Structure Reference

    Chapter 8 Tree structure reference Chapter contents Introduction ................................54 Containers................................54 Container’s right-click menu ...........................55 Edit option ..............................55 Remove option ............................55 Add Container Here option ........................55 Add Node Here option ..........................55 Container panel ..............................56 Name ................................56 Worst child severity ...........................56 Comment ..............................56 Disable Severity Propagation ........................56...
  • Page 56: Introduction

    8 • Tree structure reference ForeSight 6100 EMS User Guide Introduction The tree displays a hierarchical view of the managed network. The tree is divided into containers and nodes. The actual tree appearance depends on options selected in the Preferences dialog. Figure 47 is an example with the colorized icons turned on (see section...
  • Page 57: Container's Right-Click Menu

    ForeSight 6100 EMS User Guide 8 • Tree structure reference An error at one of the ForeFront 3096RC blades in Building C would be displayed on the ForeSight 6100 EMS as shown in figure 49 (assuming that both colorized icons and text background options have been enabled). The Root, Bldg-C, and ForeFront parent containers would be colored red to indicate a problem with a child.
  • Page 58: Container Panel

    8 • Tree structure reference ForeSight 6100 EMS User Guide Container panel The container panel, labeled General Information, provides information on the selected container as well as items that affect the general state of the container. Name The name of the container. Worst child severity The state of the child with the most severe error state.
  • Page 59: Proxy Information

    ForeSight 6100 EMS User Guide 8 • Tree structure reference Proxy Information The Proxy Information tab (see figure 52) enables the user to determine which device in the chassis will be used as the alarm card proxy. Proxy Information dialog is already configured with a different proxy device, it must be deleted by clicking the button before another can take is place.
  • Page 60: The Node

    8 • Tree structure reference ForeSight 6100 EMS User Guide The Node A node is an SNMP-enabled ForeFront Management Interface Specification (FMIS) compliant device (such as a Model 3095 DACS) on the network. Node’s right-click menu The right-click menu of a node displays the following options for manipulating the node. Figure 55.
  • Page 61: Node Panel

    ForeSight 6100 EMS User Guide 8 • Tree structure reference Figure 56. Node center panel Node panel The node panel (see figure 56) contains the following tabs: • General information—Contains general information about the node as well as items that affect the general state of the node (see section “General Information”...
  • Page 62: Events

    8 • Tree structure reference ForeSight 6100 EMS User Guide Figure 57. Events dialog Events The Events dialog (see figure 57) displays the newest events from the selected node. It only displays as many events as were specified in the preferences page. Note The table can be sorted per column by clicking the column header.
  • Page 63: Firmware

    ForeSight 6100 EMS User Guide 8 • Tree structure reference Note Only one operation can be done on a single box at a single time. To that end if either button is clicked both will be disabled until that operation completes. During a operation, a password window will be displayed prompting Get Configuration...
  • Page 64: Auto-Config Push

    8 • Tree structure reference ForeSight 6100 EMS User Guide Note The progress of the upload is not displayed nor is the completion of the upload. Auto-Config Push The auto-configuration push (ACP) capability enables the ForeSight 6100 to detect and respond to changes in a node that result from installing the node in a new location or replacing the node.
  • Page 65: Configuration

    ForeSight 6100 EMS User Guide 8 • Tree structure reference • Prompt (No Push)—This setting disables ForeSight 6100’s ability to perform a push operation. It simply notifies a user that an ACP situation has been detected. The user must then take the appropriate steps to install a new configuration on the changed node.
  • Page 66 8 • Tree structure reference ForeSight 6100 EMS User Guide The Node...
  • Page 67: Contacting Patton For Assistance

    Chapter 9 Contacting Patton for assistance Chapter contents Introduction ................................66 Contact information..............................66 Warranty Service and Returned Merchandise Authorizations (RMAs)..............66 Warranty coverage ............................66 Out-of-warranty service ..........................66 Returns for credit ............................66 Return for credit policy ..........................67 RMA numbers ..............................67 Shipping instructions ..........................67...
  • Page 68: Introduction

    9 • Contacting Patton for assistance ForeSight 6100 EMS User Guide Introduction This chapter contains the following information: • “Contact information”—describes how to contact Patton technical support for assistance. • “Warranty Service and Returned Merchandise Authorizations (RMAs)”—contains information about the RAS warranty and obtaining a return merchandise authorization (RMA).
  • Page 69: Return For Credit Policy

    ForeSight 6100 EMS User Guide 9 • Contacting Patton for assistance Return for credit policy • Less than 30 days: No Charge. Your credit will be issued upon receipt and inspection of the equipment. • 30 to 120 days: We will add a 20% restocking charge (crediting your account with 80% of the purchase price).
  • Page 70 9 • Contacting Patton for assistance ForeSight 6100 EMS User Guide Warranty Service and Returned Merchandise Authorizations (RMAs)

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