Hunting Group - Panasonic KX-TD612E Features Manual

1.1 General Features

Hunting Group

Description
A hunting group is a group of extensions organised in such a way that if the first destination is
busy, the next destination is hunted until an idle destination is found. The order (hunting type)
is assigned in programme [106] Station Hunting Type. The system supports 32 hunting groups.
The station hunting feature is assigned on the hunting group basis.
Hunting works when an incoming call arrives at an floating number for a hunting group.
However, for Voice Mail/Automated Attendant hunting, an incoming call to any extension
number which belongs to a hunting group is hunted as well.
The following assignments are determined for the hunting group.
• Floating Extension Number of Hunting Group (FENOH)
• The Hunting Group Name
• Numbers of Waiting Queues
• Overflow Status
• The Destination of Intercept Routing — Day/Night
• Hunting Type
Conditions
• Each extension can belong to more than 1 group simultaneously.
Programming Guide References
• [106] Station Hunting Type
• [131] Hunting Group Assignment
• [132] Hunting Group Name Assignment
• [133] Hunting Overflow
• [134-135] Hunting Intercept — Day/Night
• [813] Floating Number Assignment
Features Guide References
• No Reply Group
• Ring Group
• Station Hunting
• Uniform Call Distribution (UCD)
User Manual References
Not Applicable
132 Features Guide