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Panasonic KX-TD612E User Manual

Digital super hybrid system
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Download this manual See also: Feature Manual, User Manual
Digital Super Hybrid System

User Manual

KX-TD612E
Model No.
Thank you for purchasing a Panasonic Digital Super Hybrid System, Model KX-TD612.
Please read this manual before connecting the Digital Super Hybrid System.

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Summary of Contents for Panasonic KX-TD612E

  • Page 1: User Manual

    Digital Super Hybrid System User Manual KX-TD612E Model No. Thank you for purchasing a Panasonic Digital Super Hybrid System, Model KX-TD612. Please read this manual before connecting the Digital Super Hybrid System.
  • Page 2 Thank you for purchasing a Panasonic Digital Super Hybrid System. Telephones EXtra Device Port (XDP) This system can double the extension capacity This system can connect digital Panasonic by connecting a digital proprietary telephone digital proprietary telephones. Single line and a single line telephone. The digital...
  • Page 3 Note • This product is designed to interwork with the pan-European Integrated Services Digital Network (ISDN) using ISDN basic access. • In this manual, the two-letter suffix of each model number is omitted. IMPORTANT If there is something unclear in this manual, please consult your dealer.

  • Page 4: Important Information

    Important Information WARNING THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE PERSONNEL. WHEN A FAILURE OCCURS WHICH RESULTS IN THE INTERNAL PARTS BECOMING ACCESSIBLE, DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THIS UNIT TO YOUR DEALER. DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION PRIOR TO RELOCATING THE EQUIPMENT, AND RECONNECT THE POWER FIRST.
  • Page 5 Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: Do not use this product near water, for example, near a bathtub, washbowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
  • Page 6 Attention • Keep the unit away from heating appliances and electrical noise generating devices such as fluorescent lamps, motors and televisions. These noise sources can interfere with the performance of the unit. • This unit should be kept free of dust, moisture, high temperature (more than 40°C) and vibration, and should not be exposed to direct sunlight.

  • Page 7: Table Of Contents

    Table of Contents 1 Overview 1.1 Capacity........................12 1.1.1 Capacity ..........................12 1.2 Names and Locations....................13 1.2.1 Names and Locations ......................13 1.3 Connection Example ....................16 1.3.1 Connection Example ......................16 1.4 Adding Another Telephone in Parallel (EXtra Device Port [XDP] )......17 1.4.1 Adding Another Telephone in Parallel ..................
  • Page 8 2.5 Before Leaving Your Desk ..................79 2.5.1 Built-in Voice Message ......................79 2.5.2 Forwarding Your Calls (Call Forwarding) ................88 2.5.3 Forwarding Calls from a Hunting Group ................93 2.5.4 Showing an Absent Message on the Caller's Telephone Display (Absent Message Capability) 2.5.5 Preventing Other People from Using Your Telephone (Electronic Station Lockout)....
  • Page 9 3.2.3 Recording Company Greeting Outgoing Messages............161 3.2.4 Using the ANSWER/RELEASE Button [KX-T7441 only] ........... 164 3.2.5 Printing the System Working Report.................. 165 4 Customising Your Phone & System 4.1 Customising Your Phone (Station Programming) ..........168 4.1.1 Customising Your Phone (Station Programming) ............... 168 4.1.2 Initial Settings........................
  • Page 10 Table of Contents...

  • Page 11: Overview

    Section 1 Overview This section briefly outlines your system. Overview...

  • Page 12: Capacity

    1.1 Capacity 1.1 Capacity 1.1.1 Capacity You can connect the following number of extensions and outside lines to your system. Basic Module Maximum System Expansion Capacity KX-TD612 CO line (ISDN (BRI) line) (3)* Extension line — * ISDN (BRI) port 2 and ISDN (BRI) port 3 can be selected to be used for a CO line or ISDN extension line (Default : port 2 —...

  • Page 13: Names And Locations

    1.2 Names and Locations 1.2 Names and Locations 1.2.1 Names and Locations KX-TD612 External Equipment Connector External Music Jack Extension Connectors Paging Jack Serial Interface (RS-232C) ISDN (BRI) Line Modular Jacks Power Switch Battery Interface Ground Terminal AC Inlet Serial Number Power Indicator Overview...
  • Page 14 1.2 Names and Locations A Digital Proprietary Telephone (Example: KX-T7436) Display Function Soft PROGRAM Function FWD/DND SHIFT CONF INTERCOM PAUSE TRANSFER MESSAGE AUTO DIAL / STORE AUTO ANSWER / MUTE FLASH REDIAL Jog Dial HOLD SP-PHONE Microphone Overview...
  • Page 15 1.2 Names and Locations To open the front cover Loosen the screw on the top front cover of the main unit. The screw is attached to the front cover with springs so that it will not be lost. Open the top front cover in the direction of arrow Screw Top Front Cover Loosen the 2 screws of the both sides of the unit.

  • Page 16: Connection Example

    1.3 Connection Example 1.3 Connection Example 1.3.1 Connection Example This diagram shows you a connection example including optional equipment. 3 ISDN (BRI) Lines To ISDN (BRI) port 1 and 2 (initial) To ISDN (BRI) port 3 (additional) (Lightning Protectors) Car Batteries External Music Source Speaker Amplifier...

  • Page 17: Adding Another Telephone In Parallel (Extra Device Port [Xdp] )

    Device Port [XDP] ) 1.4.1 Adding Another Telephone in Parallel A Panasonic digital proprietary telephone and a single line telephone, including a facsimile, cordless telephone, etc., can be connected to 1 extension jack in parallel. There are 2 types of parallel connections.
  • Page 18 1.4 Adding Another Telephone in Parallel (EXtra Device Port [XDP] ) Method 2 Modular Modular Socket Socket 4-conductor wiring cord 2-conductor wiring cord Connect pins “H” and “L” only. Connect pins “T” and “R”. (“T” and “R” are not required.) Digital Proprietary Telephone Single Line Telephone Method 3...

  • Page 19: Restarting The System

    1.5 Restarting the System 1.5 Restarting the System 1.5.1 Restarting the System After starting the system, if it does not operate properly, restart. Only the following will be cleared. If your system does not operate properly, consult your dealer. • Automatic Callback Busy (Camp-On) is cleared.
  • Page 20 1.5 Restarting the System Overview...

  • Page 21: Operation

    Section 2 Operation This chapter shows you how to operate each feature step by step. Read this chapter to become familiar with the many useful features of this system. Operation...

  • Page 22: Before Operating The Telephones

    2.1.1 Before Operating the Telephones What kind of telephone can be used? You can use a single line telephone (SLT), such as a rotary pulse telephone or a Panasonic digital proprietary telephone (DPT) such as the KX-T7436. Operate the feature depending on the telephone you are using.

  • Page 23: Your Extension Number

    2.1 Before Operating the Telephones Display In this manual, you will see "the display ...". This refers to the display of a Panasonic digital proprietary telephone. If your telephone is not a Panasonic digital proprietary telephone with a display, the message will not be displayed.
  • Page 24 When You Use a Panasonic Digital Proprietary Telephone If you use a Panasonic digital proprietary telephone and the DSS Console, they may have some of the useful function buttons listed below. These buttons make operations simple. The illustrations may differ from the buttons on your telephone.
  • Page 25 2.1 Before Operating the Telephones ANSWER: Used to answer an INTERCOM: Used to make or receive ANSWER incoming call. an intercom call. INTERCOM AUTO ANSWER/MUTE: Used to MESSAGE: Used to leave a message receive an incoming intercom call in waiting indication or call back the party AUTO ANSWER MESSAGE the hands-free mode or mute the...
  • Page 26 2.1 Before Operating the Telephones HOLD: Used to place a call on hold. Soft: Used to perform a function or HOLD operation appearing on the bottom line of the display. Speakerphone: Used for the hands- If the term is in parentheses like (Account) in this free operation.

  • Page 27: How To Follow The Steps

    (9 or 81-83). Descriptions." Conditions • A Panasonic digital proprietary telephone user can enter an account code during a conversation or when hearing a reorder tone after the other party hangs up. • If you enter the wrong code, press the “...

  • Page 28: For Isdn Extension Users

    2.1 Before Operating the Telephones 2.1.2 For ISDN Extension Users ISDN extensions include ISDN terminal equipment such as telephones, facsimiles or personal computers connected to the ISDN (BRI) port (port 2 and port 3) on the main unit KX-TD612. A maximum of 8 ISDN extensions can be connected to each ISDN (BRI) port with point-to-multipoint configuration.

  • Page 29: Making Calls

    2.2 Making Calls 2.2 Making Calls 2.2.1 Basic Calling Calling another extension To another extension (Intercom Call) DPT/SLT extension no. (DSS) Enter extension Talk. Off-hook. number or press DSS. <Example> When you call Mr. Thomas..Mr. Thomas's extension number is 123. DPT/SLT Dial 123.
  • Page 30 2.2 Making Calls Customising Your Phone • 4.1.3 Customising the Buttons Create or re-arrange a DSS button. Customising Your System • 4.2.3 System Speed Dialling and Intelligent Call Handling Number Set (001) • 4.2.4 System Speed Dialling and Intelligent Call Handling Name Set (002) To an operator (Operator Call) DPT/SLT Idle operator...
  • Page 31 2.2 Making Calls • The CO button light shows the current status as follows: Off: The line is idle. Green on: You are using the line. Red on: The line is in use. • CO1 to CO6 correspond to outside line numbers 81 to 83 respectively. CO 1,2 : 81 CO 3,4 : 82 CO 5,6 : 83...

  • Page 32: Easy Dialling

    2.2 Making Calls 2.2.2 Easy Dialling This is convenient for frequently dialled phone numbers. — With one touch button — To a pre-set party by going off-hook — Using numbers stored at your extension — Using a quick dialling number —...
  • Page 33 2.2 Making Calls • " ", "#", PAUSE, SECRET and HYPHEN can also be stored as digits. • 2.9.3 Using the KX-T7431, KX-T7433, KX-T7436 or KX-T7235 — storing the names and numbers for station speed dialling. To dial DPT/SLT station speed dial no.
  • Page 34 2.2 Making Calls To a pre-set party by going off-hook (Pickup Dialling) You can make an outside call simply by going off-hook if you pre-assigned a telephone number. To store a phone number DPT/SLT desired party’s no. C.Tone Dial 742. Enter the desired Dial #.
  • Page 35 2.2 Making Calls Customising Your Phone • 4.1.3 Customising the Buttons Create or re-arrange a Pickup Dialling button. Using a quick dialling number (Quick Dialling) DPT/SLT quick dialling no. Off-hook. Enter quick dialling number. • The quick dialling number is determined by system programming. Consult your dealer. •...
  • Page 36 2.2 Making Calls To answer (Phantom) Off-hook or press Phantom. • The Phantom extension button light shows the current status as follows: Off: Idle Red on: You are calling a phantom extension. Flashing green: Incoming call • To set ringing or not, refer to "Customising Your Phone". Customising Your Phone •...

  • Page 37: Redial

    2.2 Making Calls 2.2.3 Redial This is convenient when calling the same external party again. — Redialling the last number you dialled — Saving the number and redialling • Up to 24 digits can be programmed and redialled. The line access number is not counted as a digit.
  • Page 38 2.2 Making Calls • To cancel the Automatic Redial, go off-hook or press CO, INTERCOM, 0 through 9, or # button. Saving the number and redialling (Saved Number Redial) The saved number is programmed until another number is stored. To save During a conversation or while hearing a busy tone AUTO DIAL (Save)

  • Page 39: When The Dialled Line Is Busy Or There Is No Answer

    2.2 Making Calls 2.2.4 When the Dialled Line is Busy or There is No Answer — Reserving a busy line — Leaving a message waiting indication — Completing a call to a busy party on an — Joining an existing call ISDN line —...
  • Page 40 2.2 Making Calls • If you do not answer a callback ringing during 4 callback rings, this feature will be cancelled. • If you connect to an ISDN line, the busy party will automatically be dialled. "CCBS" will be displayed instead of "C.BCK". Refer to "Completing a call to a busy party on an ISDN line"...
  • Page 41 2.2 Making Calls • If you do not answer a callback ringing during 4 callback rings, this feature will be cancelled. • Indication tone • Availability of this feature depends on your telephone company. • The CCBS feature is in accordance with the ETS 300 359. (ETS: European Telecommunication Standard) Sending a call waiting tone (Busy Station Signalling [BSS]) The party will know your call is waiting.
  • Page 42 2.2 Making Calls Leaving a message waiting indication (Message Waiting) The called extension receives a message waiting indication (MESSAGE button light turns on and/or indication tone is emitted when going off-hook) to call you back. To leave a message waiting indication DPT/SLT When the called extension is busy or does not answer MESSAGE...
  • Page 43 2.2 Making Calls T7433 M S G O f f e x t FEAT SHIFT M S G O n e x t M E N U S E L S E L Press SHIFT until Press “FEAT”. Rotate Jog Dial until Press “SEL”.
  • Page 44 2.2 Making Calls • The extension number and name are shown in the received order. • You can also select the party who left the voice message in your mail box of a voice processing system. Refer to 2.8.2 If a Voice Processing System is Connected. •...
  • Page 45 2.2 Making Calls • SLT users can change the call back operation style by system programming (default: off- hook). Consult your dealer. • Dial tone 4 will be heard when going off-hook. • If the indication for the Built-in Voice Message is left at the same time, you will hear dial tone 5 when going off-hook.
  • Page 46 2.2 Making Calls To join DPT/SLT Outside call Intercom call Over (CO) C.Tone C.Tone Off-hook. Press Talk. corresponding CO. Press “Over” or dial 3. Talk. To disconnect one party and talk with another when one of these parties is an outside call (CO) C.Tone...

  • Page 47: Calling Without Restrictions

    (9 or 81-83). • A Panasonic digital proprietary telephone user can enter an account code during a conversation or when hearing a reorder tone after the other party hangs up. • If you enter the wrong code, press the " " key while entering the account code and then re-enter the code.
  • Page 48 2.2 Making Calls To an extension refusing the call (DND Override) DPT/SLT While hearing the DND tone Over Press “Over” or dial 2. Operation...

  • Page 49: Alternating The Calling Method (Alternate Calling - Ring/Voice)

    2.2 Making Calls 2.2.6 Alternating the Calling Method (Alternate Calling — Ring/Voice) The calling method, either ring or voice, is set by the Ring called extension when an intercom call is received. Ring However, you can change the method temporarily. Hello Ring-calling (Default): You can call the other party with a ring.

  • Page 50: Integrated Services Digital Network (Isdn) Service Access

    2.2 Making Calls 2.2.7 Integrated Services Digital Network (ISDN) Service Access You can reach the ISDN Key Pad Protocol Service from your extension. The service depends on the contract with your telephone company. If your telephone has an ISDN SERVICE button. (CO) (ISDN SERVICE) Off-hook.

  • Page 51: To Access Another Party Directly From Outside (Direct Inward System Access [Disa])

    2.2 Making Calls 2.2.8 To Access Another Party Directly from Outside (Direct Inward System Access [DISA]) This feature is possible if an optional card KX- TD61291 is installed in the main unit. This feature allows an outside caller to access specific system features as if the caller is an extension in the system.
  • Page 52 2.2 Making Calls Note • Be sure to assign Intelligent Call Handling table beforehand. Otherwise, outside callers cannot access DISA. (Refer to 4.2.3 System Speed Dialling and Intelligent Call Handling Number Set (001)) Consult your manager for a detailed assignment. •...
  • Page 53 2.2 Making Calls To call an external party Any Outside Telephone In Non Security Mode DISA line access phone no. phone no. DISA outgoing D.Tone message Enter phone Enter DISA Enter line number of the phone number. access number external party. (9 or 81-83).

  • Page 54: Receiving Calls

    If the Incoming Call Log feature is available, you may confirm the caller's phone number and name before answering an outside call. Pressing the SHIFT button displays the outside line number and name. <Example> 0111111111 CO1 Panasonic John Thomas Extension STA Speed Extension...

  • Page 55: Answering Hands-Free (Hands-Free Answerback)

    2.3 Receiving Calls 2.3.2 Answering Hands-free (Hands-free Answerback) You can answer an intercom call without going off-hook as soon as the line is connected. You will hear the caller talking without the phone ringing. To set/cancel While on-hook AUTO ANSWER MUTE Press AUTO ANSWER.

  • Page 56: Answering A Call Ringing At Another Telephone (Call Pickup)

    2.3 Receiving Calls 2.3.3 Answering a Call Ringing at Another Telephone (Call Pickup) You can answer an incoming call that is ringing at another extension from your phone without leaving your desk. Extension Group An extension group is used for group paging and group pickup features. An extension can belong to several extension groups.
  • Page 57 2.3 Receiving Calls T7436/T7235 Group Call Pickup only Features C.Pickup Group NEXT C.Tone Press “Features”. Press “C.Pickup Group”. Talk. Rotate Jog Dial or press “NEXT” until the following is displayed. • If you receive a call waiting tone, you can ask a third party to pick up your second call with Directed Call Pickup.

  • Page 58: Answering A Call Via An External Speaker (Trunk Answer From Any Station [Tafas])

    2.3 Receiving Calls 2.3.4 Answering a Call via an External Speaker (Trunk Answer From Any Station [TAFAS]) You can answer an incoming outside call paged through an external speaker from any extension. DPT/SLT C.Tone Off-hook. Dial 44. Talk. T7431 MODE Page-E ANS SELECT MODE...
  • Page 59 2.3 Receiving Calls • You can also receive a paged announcement via a speaker with this operation. Operation...

  • Page 60: During A Conversation

    2.4 During a Conversation 2.4 During a Conversation 2.4.1 Call Duration You can see the call duration during the conversation. To view the call duration* <Display example> During a conversation CO02 00:03'30 Extension STA Speed (CO) Features SYS Speed Press CO. Call Log •...

  • Page 61: Holding A Call

    2.4 During a Conversation 2.4.2 Holding a Call — Holding — One-touch dialling with automatic hold — Denying other people the possibility of retrieving your held calls — Holding in a system parking zone • If a call is not retrieved within a specified time, you will hear an alarm as a reminder. •...
  • Page 62 2.4 During a Conversation To retrieve a call At the holding extension (CO) INTERCOM Off-hook. Press CO or Talk. INTERCOM. For an outside call from another extension (CO) C.Tone Off-hook. Press CO. Talk. For an intercom call from another extension holding ext no.
  • Page 63 2.4 During a Conversation ISDN Extn. At the holding extension Talk. Dial 50. Off-hook. For an outside call from another extension held line no. C.Tone Talk. Dial 53. Enter held line Off-hook. number (1-6). For an intercom call from another extension holding ext no.

  • Page 64: Call Hold

    2.4 During a Conversation Denying other people the possibility of retrieving your held calls (Exclusive Call Hold) Only the held extension can retrieve the call. To hold During a conversation HOLD HOLD C.Tone Press HOLD. Press HOLD On-hook. again. • If you hold a call at your ISDN extension, this can be cancelled at other ISDN extensions connected to the same ISDN extension port.
  • Page 65 2.4 During a Conversation During a conversation parking zone no. (Recall) C.Tone On-hook. Press Recall. Dial 52. Enter parking zone number (0-9). T7431 During a conversation MODE 0 - 9 Call Park TRANSFER SELECT MODE Press SELECT. Press TRANSFER. Press MODE until Rotate Jog Dial “Feature Access”...
  • Page 66 2.4 During a Conversation T7436/T7235 During a conversation Features TRANSFER NEXT Press TRANSFER. Press “Features”. Rotate Jog Dial or press “NEXT” until the following is displayed. parking zone no. extension no. Call Park (O-9) C.Tone Enter parking Press “Call Park”. On-hook.
  • Page 67 2.4 During a Conversation T7433 C a l l P a r k 0 - 9 FEAT SHIFT C M O G M P L A Y 1 - 9 M E N U S E L Press “FEAT”. Rotate Jog Dial until Press “SEL”.

  • Page 68: Retrieving A Call On A Telephone Answering Machine (Tam)

    2.4 During a Conversation 2.4.3 Retrieving a Call on a Telephone Answering Machine (TAM) Retrieves a call on Telephone Answering Machine (TAM) regardless of the extension group. DPT/SLT C.Tone Off-hook. Talk. Dial 728. Operation...

  • Page 69: Terminal Portability (Tp) For Isdn Extension

    2.4 During a Conversation 2.4.4 Terminal Portability (TP) for ISDN Extension The ISDN extension users can move to anywhere on the same ISDN (BRI) line with holding a call. If your ISDN extension is on the ISDN (BRI) line connected to the port 2, you cannot move to the ISDN (BRI) line connected to the port 3.

  • Page 70: Talking To Two Parties Alternately (Call Splitting)

    2.4 During a Conversation 2.4.5 Talking to Two Parties Alternately (Call Splitting) When talking to 1 party while the other party is on hold, you can swap the calls back and forth (alternately). During a conversation with a held call During a conversation with a held call when either party is an outside party when both parties are an extension party...

  • Page 71: Transferring A Call

    2.4 During a Conversation 2.4.6 Transferring a Call — Transferring to an extension — Transferring to an external party Transferring to an extension During a conversation extension no. TRANSFER C.Tone (DSS) Enter extension On-hook. Talk. Press TRANSFER. number or press DSS. The destination is confirmed before sending.
  • Page 72 2.4 During a Conversation During a conversation (CO) phone no. TRANSFER line access C.Tone On-hook. Press TRANSFER. Enter phone number. Talk. Press CO or enter line access number (9 or 81-83). During a conversation line access phone no. (Recall) C.Tone Press Recall.

  • Page 73: Answering A Call Waiting

    2.4 During a Conversation 2.4.7 Answering a Call Waiting During a conversation, a call waiting tone or voice announcement through the speaker or the handset occurs when an outside call is received or another extension is letting you know another call is waiting.

  • Page 74: Three-Party Conversation

    2.4 During a Conversation 2.4.8 Three-party Conversation — Adding a third party during a conversation — Leaving a conference Adding a third party during a conversation (Conference) desired party’s no. CONF CONF C.Tone Press CONF. Enter desired Press CONF. Talk. party’s number.

  • Page 75: Leaving A Conference

    2.4 During a Conversation To talk to one party by disconnecting the other when one of these parties is an outside call (CO) C.Tone INTERCOM Press CO or Talk. INTERCOM. Leaving a conference The other two parties can continue their conversation. DPT/SLT/ISDN Extn.

  • Page 76: Saving A Number (Notebook Function)

    2.4 During a Conversation 2.4.9 Saving a Number (Notebook Function) You can store a desired outside phone number in memory during a conversation or while on-hook. You can dial the stored number easily. To store During a conversation with an outside party or on-hook status AUTO DIAL AUTO DIAL phone no.

  • Page 77: Mute

    2.4 During a Conversation 2.4.10 Mute You can disable the microphone or the handset to consult privately with others in the room while listening to the other party on the phone through the speaker or the handset. There are 2 types of mute as follows: Handset Mute: During a conversation using the handset.

  • Page 78: Letting Other People Listen To The Conversation (Off-Hook Monitor)

    2.4 During a Conversation 2.4.11 Letting Other People Listen to the Conversation (Off- Hook Monitor) You can let other people in the room listen to the conversation through the speaker while continuing the conversation using the handset. To set/cancel SP-PHONE Press SP-PHONE.

  • Page 79: Before Leaving Your Desk

    2.5 Before Leaving Your Desk 2.5 Before Leaving Your Desk 2.5.1 Built-in Voice Message This function is only available if an optional card KX-TD61291 is installed in the main unit KX-TD612. Installing this optional card enables you to use these features. •...
  • Page 80 2.5 Before Leaving Your Desk • Only the operator is possible to replay/delete the voice messages stored in the company message box. (Default: Operator=Jack 1-1) • Only 1 call can have access to 1 voice message resource. When someone is recording a message or OGM with the same resource, your access will be rejected and you will hear a reorder tone/warning tone (when using SOFT key on digital proprietary telephone).
  • Page 81 2.5 Before Leaving Your Desk DPT/SLT Extension OGM Timed Reminder OGM C.Tone Off-hook. Make your selection. Record a On-hook. message. • If you set the Timed Reminder feature without recording an OGM, you will hear dial tone 3 at a pre-set time. (Refer to 2.7.1 Setting the Alarm (Timed Reminder)) To replay OGM/Timed Reminder OGM <Display Example: KX-T7433>...
  • Page 82 2.5 Before Leaving Your Desk DPT/SLT Extension OGM Timed Riminder OGM Off-hook. Make your selection. C.Tone C.Tone On-hook. Confirm the message. To delete OGM/Timed Reminder OGM <Display Example: KX-T7433> E X T O G M D E L 1 / 2 FEAT SHIFT E x t - B G M O n / O f f...
  • Page 83 2.5 Before Leaving Your Desk • You can record or delete an OGM only when no one else is using this feature such as replaying/recording/deleting a voice message or an OGM. If you try to record an OGM when someone else is using this feature, you will hear a reorder tone, and OGM BUSY will be indicated on the display (for Digital Proprietary Telephone user only).
  • Page 84 2.5 Before Leaving Your Desk To leave a message using the Direct Message function DPT/SLT extension no. C.Tone Off-hook. Record a On-hook. Dial 725. Enter the desired extension number. message. • "NOW RECORDING" will be displayed when recording a message (DPT only). •...
  • Page 85 2.5 Before Leaving Your Desk To replay the message SHIFT Press SHIFT until Press “NEW ” or Rotate Jog Dial until the “OLD ”. “ “ ” NEW ” or desired message is displayed. is displayed. <Display Example: KX-T7433> 0 1 2 3 4 5 6 7 8 9 0 1 2 0 0 1: D E L P L AY...

  • Page 86: To Delete A Message

    2.5 Before Leaving Your Desk To replay/delete the messages from the outside Any Outside Telephone To replay the MSG from the beginning To go to the next MSG Voice MSG Access Code C.Tone Voice To delete the MSG Message To go back to the previous MSG Dial the system.
  • Page 87 2.5 Before Leaving Your Desk To delete all messages of a personal message box at once DPT/SLT C.Tone Off-hook. Dial 724. On-hook. Operation...

  • Page 88: Forwarding Your Calls (Call Forwarding)

    2.5 Before Leaving Your Desk 2.5.2 Forwarding Your Calls (Call Forwarding) You can have your incoming calls forwarded to a specific destination. An internal destination may be an extension or a hunting group. All Calls: All calls are forwarded to another internal destination.
  • Page 89 2.5 Before Leaving Your Desk To set (except "Call Forwarding by ISDN Line") DPT/SLT FENOH: Floating Extension Number of Hunting Group For ìFollow Meî, dial your extension number. All Calls Busy FWD/DND extension no. or No Answer FENOH Busy/No Answer C.Tone Follow Me Enter extension...
  • Page 90 2.5 Before Leaving Your Desk To cancel DPT/SLT FWD/DND C.Tone Dial 0. On-hook. Off-hook. Press FWD/DND or dial 710. From destination C.Tone your extension no. Dial 8. Enter your extension number. T7436/T7235 FWD/DND Cancel FWD/DND C.Tone On-hook. Off-hook. Press Press FWD/DND Cancel. FWD/DND.
  • Page 91 2.5 Before Leaving Your Desk To set "Call Forwarding by ISDN Line" DPT/SLT FWD/DND your MSN CFNR Off-hook. Press FWD/DND Enter required number. Enter your multiple or dial 710. subscriber number (MSN). phone no. C.Tone Dial #. Enter phone Dial #. On-hook.
  • Page 92 2.5 Before Leaving Your Desk • Each call can be forwarded up to 4 times. The fifth time will be disregarded. Incoming call once twice three times four times five times Original destination • The calls can be forwarded to the built-in voice message box. To ensure calls are directed to the desired extension, forwarding to another extension's personal message box is not possible.

  • Page 93: Forwarding Calls From A Hunting Group

    2.5 Before Leaving Your Desk 2.5.3 Forwarding Calls from a Hunting Group Pre-assigned extension users can forward calls arriving at any hunting group or calls arriving just at your own hunting group. The destination can be another hunting group or a specific extension. Some extensions may be restricted.
  • Page 94 2.5 Before Leaving Your Desk • You can set or cancel this feature by simply pressing the Call Forwarding from Hunting Group button. If set, the button light turns red. • Each call can be forwarded up to 4 times. The fifth time will be disregarded. Incoming call once...

  • Page 95: Showing An Absent Message On The Caller's Telephone Display (Absent Message Capability)

    2.5.4 Showing an Absent Message on the Caller's Telephone Display (Absent Message Capability) You can show the reason for your absence, if the calling extension uses a Panasonic digital proprietary telephone with a display. This way the caller will know when you will be available. You can choose 1 of 9 messages.
  • Page 96 2.5 Before Leaving Your Desk T7431 Will Return Soon Gone Home MODE At Ext %%% + Extension no. A B S T M S G O n 1 - 9 Back at %%:%% + Hour : Minute SELECT MODE Out Until %%/%% + Date In a Meeting Press MODE until...
  • Page 97 2.5 Before Leaving Your Desk To cancel DPT/SLT C.Tone On-hook. Off-hook. Dial 7500. T7431 MODE A B S T M S G O f f SELECT MODE C.Tone Rotate Jog Dial Press SELECT. On-hook. Press MODE until until “ABST MSG “Feature Access”...

  • Page 98: Preventing Other People From Using Your Telephone (Electronic Station Lockout)

    2.5 Before Leaving Your Desk 2.5.5 Preventing Other People from Using Your Telephone (Electronic Station Lockout) To lock/unlock DPT/SLT desired code same code Lock stored code C.Tone Unlock On-hook. Dial 77. Off-hook. Enter code (3 digits) twice or once. • If you forget the code or cannot unlock your phone, consult your operator.

  • Page 99: Leaving A Hunting Group (Log-In/Log-Out)

    2.5 Before Leaving Your Desk 2.5.6 Leaving a Hunting Group (Log-In/Log-Out) You can set your status in a hunting group. Set Log- Out when you leave the office so that incoming calls will temporarily skip your extension in the hunting type.

  • Page 100: Making/Answering An Announcement

    2.6 Making/Answering an Announcement 2.6 Making/Answering an Announcement 2.6.1 Paging You can make a voice announcement to several people at the same time. Your message is sent over the digital proprietary telephone speakers and/or external speaker. The paged person can answer your paging from any telephone.
  • Page 101 2.6 Making/Answering an Announcement T7431 MODE Page Extrn SELECT MODE C.Tone Press MODE until Rotate Jog Dial Press SELECT. Announce. “Feature Access” until “Page Extrn” is displayed. is displayed. Talk. T7433 Page Extrn FEAT SHIFT Page MENU S E L Press “FEAT”.
  • Page 102 2.6 Making/Answering an Announcement Group DPT/SLT group no. Specific C.Tone Announce. Talk. Off-hook. Dial 63. Enter specific group number (1-8) or 0 for all. T7431 group no. Specific MODE Page GRP 0- 8 SELECT MODE Press MODE until Rotate Jog Dial Press SELECT.
  • Page 103 2.6 Making/Answering an Announcement T7436/T7235 group no. Specific Features Paging Group (0-8) PREV Press “Features”. Press “Paging Group”. Enter specific group number (1-8) or 0 for all. Rotate Jog Dial or press “PREV” until the following is displayed. C.Tone Announce. Talk.

  • Page 104: Paging A Person And Transferring A Call

    2.6 Making/Answering an Announcement 2.6.2 Paging a Person and Transferring a Call Through a speaker and telephones During a conversation TRANSFER C.Tone Press TRANSFER. Dial 63 . Announce. Wait for an answer. C.Tone Talk. On-hook. During a conversation (Recall) C.Tone Press Recall.
  • Page 105 2.6 Making/Answering an Announcement During a conversation (Recall) C.Tone Dial 64. Announce. Wait for an answer. Press Recall. C.Tone Talk. On-hook. Through the telephones of a particular extension group During a conversation group no. Specific TRANSFER C.Tone Press TRANSFER. Dial 63. Enter specific group number Announce.

  • Page 106: Answering A Paged Announcement

    2.6 Making/Answering an Announcement 2.6.3 Answering a Paged Announcement Through a speaker DPT/SLT C.Tone Dial 44. Talk. Off-hook. T7431 MODE P a g e - E A N S SELECT MODE C.Tone Rotate Jog Dial Press SELECT. Talk. Press MODE until until “Page-E ANS”...
  • Page 107 2.6 Making/Answering an Announcement Through the telephones DPT/SLT C.Tone Dial 43. Talk. Off-hook. T7431 MODE P a g e - G R P A N S SELECT MODE C.Tone Rotate Jog Dial until Press SELECT. Talk. Press MODE until “Page-GRP ANS” is “Feature Access”...

  • Page 108: Setting The Telephone According To Your Needs

    2.7 Setting the Telephone According to Your Needs 2.7 Setting the Telephone According to Your Needs 2.7.1 Setting the Alarm (Timed Reminder) You can receive a ringing alarm at your telephone to remind you of a meeting, appointment or as a wake-up call.
  • Page 109 2.7 Setting the Telephone According to Your Needs To stop or answer the ringing DPT/SLT any key Press any key or off-hook and on-hook. • If you are having a telephone conversation during the pre-set time, the ringing will start after going on-hook.

  • Page 110: Refusing Incoming Calls (Do Not Disturb [Dnd])

    2.7 Setting the Telephone According to Your Needs 2.7.2 Refusing Incoming Calls (Do Not Disturb [DND]) — Refusing all calls — Refusing direct outside calls Refusing all calls You may set this feature during a meeting or when you are busy. Outside calls can be forwarded to a backup station (pre-assigned extension or the operator).
  • Page 111 2.7 Setting the Telephone According to Your Needs T7436/T7235 FWD/DND Cancel FWD/DND C.Tone Press “FWD/DND Cancel”. Off-hook. Press FWD/DND. On-hook. Refusing direct outside calls (DND for Intelligent Call Handling 1:1 Call) You can set your extension to refuse direct outside calls and have them forwarded to the operator. The operator cannot set this feature.

  • Page 112: Receiving A Call Waiting (Call Waiting/Off-Hook Call Announcement [Ohca]/Whisper Ohca)

    2.7 Setting the Telephone According to Your Needs 2.7.3 Receiving a Call Waiting (Call Waiting/Off-Hook Call Announcement [OHCA]/Whisper OHCA) During a conversation, you can be informed a call waiting with a tone or voice announcement through your speaker or handset. (Default: No tone) Call waiting tone: a waiting tone through the handset You can change the tone, refer to "Customising Your phone".

  • Page 113: Denying The Paged Announcement (Paging - Deny)

    2.7 Setting the Telephone According to Your Needs 2.7.4 Denying the Paged Announcement (Paging — DENY) You can refuse any paged announcement sent through your speaker. Deny Allow C.Tone Dial 721. Dial 1 to deny On-hook. Off-hook. or 0 to allow. •...

  • Page 114: Automatic Selection Of Calling/Connected Line Identification Presentation (Clip/Colp)

    2.7 Setting the Telephone According to Your Needs 2.7.5 Automatic Selection of Calling/Connected Line Identification Presentation (CLIP/COLP) Automatically selects the pre-assigned CLIP/COLP number on the called party's display. You can assign 2 CLIP numbers and 2 COLP numbers per a group of CLIP/COLP assignment table. One number is for business and other is for private.

  • Page 115: Preventing Your Number Being Displayed On The Called Party's Telephone (Calling Line Identification Restriction [Clir])

    2.7 Setting the Telephone According to Your Needs 2.7.6 Preventing Your Number Being Displayed on the Called Party's Telephone (Calling Line Identification Restriction [CLIR]) When making an outside call, you can prevent the other party from seeing your identification number. You can change the setting at any time for a particular call.

  • Page 116: Preventing Your Number Being Displayed On The Calling Party's Telephone (Connected Line Identification Restriction [Colr])

    2.7 Setting the Telephone According to Your Needs 2.7.7 Preventing Your Number Being Displayed on the Calling Party's Telephone (Connected Line Identification Restriction [COLR]) When receiving an outside call, you can prevent the party calling you from seeing your identification number.

  • Page 117: Denying Other People The Possibility Of Picking Up Your Calls (Call Pickup Deny)

    2.7 Setting the Telephone According to Your Needs 2.7.8 Denying Other People the Possibility of Picking up Your Calls (Call Pickup Deny) DPT/SLT Deny Allow C.Tone On-hook. Dial 720. Dial 1 to deny Off-hook. or 0 to allow. • You can deny or allow this feature by simply pressing the Call Pickup Deny button. If it is denied, the button light turns red.

  • Page 118: Denying Other People The Possibility Of Joining Your Conversation (Executive Busy Override Deny)

    2.7 Setting the Telephone According to Your Needs 2.7.9 Denying Other People the Possibility of Joining Your Conversation (Executive Busy Override Deny) DPT/SLT Deny Allow C.Tone Dial 733. Dial 1 to deny On-hook. Off-hook. or 0 to allow. • You can deny or allow this feature by simply pressing the Executive Busy Override Deny button.

  • Page 119: Turning On The Background Music

    2.7 Setting the Telephone According to Your Needs 2.7.10 Turning on the Background Music You can listen to background music through your telephone speaker while on- hook. An external music source, such as a radio, must be connected. To set/cancel While on-hook HOLD Press “BGM”...

  • Page 120: Day/Night Service

    2.7 Setting the Telephone According to Your Needs 2.7.11 Day/Night Service Automatic Night Service: Your system will change the Day/Night mode at the pre-programmed time each day. Manual Night Service: You can change the Day/Night mode at any time. DPT/SLT Automatic Manual Day C.Tone...
  • Page 121 2.7 Setting the Telephone According to Your Needs T7436/T7235 Automatic Features Night Auto/On/Off (0-2) Manual Day NEXT Manual Night Press “Features”. Press “Night Auto/On/Off”. Rotate Jog Dial or Dial 0 to 2 as you desire. press “NEXT” until the following is displayed. C.Tone On-hook.

  • Page 122: Checking The Day/Night Service Status

    2.7 Setting the Telephone According to Your Needs 2.7.12 Checking the Day/Night Service Status You can see if the system is in the Day Mode (business hours) or the Night Mode (after business hours). While on-hook <Display Example: KX-T7433> Mode CONT RING Dial #.

  • Page 123: Setting The Parallel Connected Telephone Ringer (Parallelled Telephone)

    2.7 Setting the Telephone According to Your Needs 2.7.13 Setting the Parallel Connected Telephone Ringer (Parallelled Telephone) A digital proprietary telephone user can choose whether the single line telephone connected in parallel will ring or not, when an incoming call is received.
  • Page 124 2.7 Setting the Telephone According to Your Needs T7436/T7235 Ring Features Parallel On/Off (1/0) No ring PREV C.Tone C.Tone Press “Features”. Press “Parallel On/Off”. Dial 1 to ring On-hook. or 0 to no ring. Rotate Jog Dial or press “PREV” until the following is displayed.

  • Page 125: Clearing The Feature Settings At Your Extension (Station Programme Clear)

    2.7 Setting the Telephone According to Your Needs 2.7.14 Clearing the Feature Settings at Your Extension (Station Programme Clear) You can clear the following features which have been set on your phone. If you change desks, and notice settings which a previous owner left on the line, you can clear these features. •...

  • Page 126: Using User-Supplied Equipment

    2.8 Using User-supplied Equipment 2.8 Using User-supplied Equipment 2.8.1 If a Doorphone/Door Opener is Connected — Doorphone call — Opening the door — Forwarding doorphone calls to outside parties Doorphone call To call from the doorphone Doorphone Press the doorphone button.
  • Page 127 2.8 Using User-supplied Equipment Forwarding Doorphone Calls to Outside Parties (Doorphone Call Forwarding to Outside Line) You can have incoming doorphone calls forwarded to outside parties using ISDN lines. You can choose a different destination for Day mode and Night mode. Some extensions may be restricted.

  • Page 128: Opening The Door

    The door will be left open for 5 seconds. • To keep the door open for another 5 seconds while talking to the doorphone, dial 5 again using a Panasonic digital proprietary telephone. • If no one answers the doorphone call within 30 seconds, the call is cancelled.

  • Page 129: If A Voice Processing System Is Connected

    2.8.2 If a Voice Processing System is Connected — Voice mail integration for digital proprietary telephone (DPT Integration) If your system is connected to a Panasonic Voice Processing System which can be used with a digital proprietary telephone, the following functions are available: — Screening calls —...

  • Page 130: Transferring Calls

    2.8 Using User-supplied Equipment T7436/T7235 FWD/DND Cancel ( 0/ /ext) ( ext) All Calls voice mail ( ext) Busy extension no. No Answer ( ext) FWD/DND C.Tone MENU PREV NEXT Off-hook. Press Enter voice mail On-hook. NEXT extension number. FWD/DND. ( ext) BSY N/A CO Line...
  • Page 131 2.8 Using User-supplied Equipment To listen to a stored message DPT/SLT MESSAGE voice mail extension no. Off-hook. Press MESSAGE or voice mail extension number. *Indication tone Customising Your Phone • 4.1.3 Customising the Buttons Create or re-arrange a MESSAGE button and Voice Mail (VM) Transfer button. Screening calls (Live Call Screening [LCS]) While a caller is leaving a message in your mailbox, you can monitor the call.
  • Page 132 2.8 Using User-supplied Equipment To set/cancel the password desired same password password C.Tone stored Cancel password Dial 799. On-hook. Off-hook. Enter password (3 digits) twice or once. To set Live Call Screening password (Live Call Screening) Press Live Call Enter password. Screening.
  • Page 133 2.8 Using User-supplied Equipment Hands-free Mode Private Mode During a conversation (Call Waiting Tone) (Alert Tone) Monitoring Stopping the alert tone Monitoring On-hook. No operation FLASH SP-PHONE Off-hook. Stop (Live Call (LCS Cancel) Answering monitoring Screening) Press Press R (FLASH) or SP-PHONE LCS Cancel.
  • Page 134 2.8 Using User-supplied Equipment Recording a conversation (Two-Way Recording) You can record a conversation into a mailbox while talking on the phone. To record into your mailbox During a conversation To stop recording, press this button again. (Two-Way Record) Press Two-Way Record.

  • Page 135: If An External Relay Is Connected

    2.8 Using User-supplied Equipment 2.8.3 If an External Relay is Connected Pre-assigned extension users can switch on a relay connected to the system. To switch on DPT/SLT Off-hook. Dial 67. On-hook. • You can select by system programming the time the relay is activated. If you assign zero, the relay is on while you are off-hook.

  • Page 136: If A Second Ringer Is Connected

    2.8 Using User-supplied Equipment 2.8.4 If a Second Ringer is Connected You can set (as described below) the second ringer to ring when an intercom or outside call comes in. Both your extension and the second ringer will ring; and both will not ring if you set Do Not Disturb (DND).

  • Page 137: Using The Display Proprietary Telephone

    2.9 Using the Display Proprietary Telephone 2.9 Using the Display Proprietary Telephone 2.9.1 Calling Using the Call Log (Incoming Call Log) [KX- T7433, KX-T7436, KX-T7230, KX-T7235 only] If you do not answer an outside call, the caller's information is recorded automatically in the call log. When a new call information is stored, the SHIFT button turns red.
  • Page 138 2.9 Using the Display Proprietary Telephone To lock the log lock code lock code C.Tone Off-hook. Dial 59. Enter the lock code Enter the lock code On-hook. (000-999). (000-999) again. To unlock the log lock code C.Tone Off-hook. On-hook. Dial 59. Enter the lock code (000-999).
  • Page 139 2.9 Using the Display Proprietary Telephone • LCR can be applied to a call using call log. Consult your dealer. Operation...

  • Page 140: Recording A Call Log [Kx-T7433, Kx-T7436, Kx-T7230, Kx-T7235 Only]

    2.9 Using the Display Proprietary Telephone 2.9.2 Recording a Call Log [KX-T7433, KX-T7436, KX-T7230, KX-T7235 only] You can record the caller's information in the call log to call them back. If you do not answer the call, the log is recorded automatically. To record a call log During a conversation Press "LOG".

  • Page 141: Using The Kx-T7431, Kx-T7433, Kx-T7436 Or Kx-T7235

    — Display feature list Using the KX-T7431 A KX-T7431 Panasonic digital proprietary telephone with a 1-line display allows you to make calls and operate the features using the display message. You do not have to memorise the phone numbers or feature numbers.
  • Page 142 KX-T7235. Using the KX-T7433 A KX-T7433 Panasonic digital proprietary telephone with a 3-line display allows you to make calls and operate the features using the display message. You do not have to memorise the phone numbers or feature numbers.
  • Page 143 2.9 Using the Display Proprietary Telephone Rotate the Jog Dial until the desired message is at the arrow. (Refer to "Display feature list" in 2.9.3 Using the KX-T7431, KX-T7433, KX-T7436 or KX-T7235 for the feature messages.) Press the CALL button to call the party or the SEL button to select the desired feature. Enter parameters if required.
  • Page 144 KX-T7235. Using the KX-T7436 A KX-T7436 Panasonic digital proprietary telephone with a 6-line display allows you to make calls and operate the features using the display message. You do not have to memorise the phone numbers or feature numbers.
  • Page 145 2.9 Using the Display Proprietary Telephone < Initial Display > Calling an intercom 1 Jan 15:00 call using the directory Extension STA Speed (Extension Dialling) Features SYS Speed Call Log CONT RING SHIFT Calling using names Calling using names stored in the system and numbers stored (System Speed Dialling) at your extension...
  • Page 146 2.9 Using the Display Proprietary Telephone Rotate the Jog Dial until the desired message is at the arrow. (Refer to "Display feature list" in 2.9.3 Using the KX-T7431, KX-T7433, KX-T7436 or KX-T7235 for the feature messages.) Press the CALL button to call the party or the SEL button to select the desired feature. Enter parameters if required.
  • Page 147 T7436 or KX-T7235. Using the KX-T7235 A KX-T7235 Panasonic digital proprietary telephone with a 6-line display allows you to make calls and operate the features using the display message. You do not have to memorise the phone numbers or feature numbers.

  • Page 148: Initial Display

    5 and numbers stored outside call at your extension MENU numbers (Station Speed (Outgoing Call Log) Dialling)* <Example> <Example> Adam To select Panasonic To select 111 Alice Carol Ann Parker Casey Ben Johns Ched Ely 1234567890 Ann Parker Beth Chris...
  • Page 149 2.9 Using the Display Proprietary Telephone Storing the names and numbers for station speed dialling T7431/T7433 To enter the programme mode To program To exit To continue AUTO DIAL station speed input PROGRAM dial no. PROGRAM STORE Dial 99 Enter station speed Press Press STORE.
  • Page 150 2.9 Using the Display Proprietary Telephone T7436 / T7235 To enter the programme mode To programme To exit To continue AUTO DIAL input (function) PROGRAM PROGRAM STORE Dial 99. Press Press function. Press STORE. Press PROGRAM. PROGRAM. For the desired no. * desired no.
  • Page 151 2.9 Using the Display Proprietary Telephone Display Display Feature Description (KX-T7436/KX-T7235) (KX-T7431/KX-T7433) Pick up a call within your extension C.Pickup Group C.Pickup GRP group. refer to 2.3.3 Answering a Call Ringing at Another Telephone (Call Pickup). Place a call on hold in a system Call Park (0-9) Call Park parking area.
  • Page 152 2.9 Using the Display Proprietary Telephone Display Display Feature Description (KX-T7436/KX-T7235) (KX-T7431/KX-T7433) Leave a notification so that the called Message On (ext) MSG On party may call you back. Refer to 2.2.4 When the Dialled Line is Busy or There is No Answer. Change the night service mode;...
  • Page 153 2.9 Using the Display Proprietary Telephone FWD-BSY/NA ( ext) FWD/DND Cancel ( 0/ / ext) FWD-CO Line ( dial) FWD-From ( ext) FWD-All Calls ( ext) FWD-Busy ( ext) FWD-From Cancel ( ext) FWD-No Answer ( ext) MENU PREV NEXT MENU PREV NEXT...
  • Page 154 2.9 Using the Display Proprietary Telephone Operation...

  • Page 155: Operator Operation

    Section 3 Operator Operation This chapter shows the operators how to control the extensions or the system. Your system supports up to 2 operators. Operator Operation...

  • Page 156: Extension Control

    3.1 Extension Control 3.1 Extension Control 3.1.1 Switching Level of Service You can switch either primary or secondary level of service for each extension. PT and SLT DPT/SLT Primary extension no. extension no. Secondary C.Tone Off-hook. Dial 79. Dial 1 for primary Enter extension On-hook.
  • Page 157 3.1 Extension Control T7436/T7235 COS Primary (ext) extension no. extension no. Features COS Secondary (ext) NEXT Press “Features”. Enter extension number. Rotate Jog Dial or Press “COS Primary” or press “NEXT” until the “COS Secondary”. following is displayed. C.Tone On-hook. Operator Operation...

  • Page 158: Changing The Settings

    3.1 Extension Control 3.1.2 Changing the Settings To enter the program mode To program To exit To continue programming AUTO DIAL input PROGRAM PROGRAM STORE Dial 99. Enter programming Press STORE. Press PROGRAM. Press PROGRAM. input. Item Programming Input Unlocking or locking any extension no.

  • Page 159: System Control

    3.2 System Control 3.2 System Control 3.2.1 Forwarding a Waiting Call (Automatic Overflow/Hurry- up Transfer) When you (operator 1) are busy and an outside call comes to you directly, that call is put in a waiting queue. When the number of calls in the queue exceeds the assigned limit, calls will automatically be forwarded to operator 2.

  • Page 160: Turning On The External Background Music

    3.2 System Control 3.2.2 Turning on the External Background Music You can broadcast background music in your office through external speakers. To start/stop background music DPT/SLT C.Tone Off-hook. Dial 65. On-hook. T7431 MODE E x t - B G M O n / O f f SELECT MODE C.Tone...

  • Page 161: Recording Company Greeting Outgoing Messages

    3.2 System Control 3.2.3 Recording Company Greeting Outgoing Messages This function is only available an optional card KX-TD61291 is installed in the main unit KX-TD612. The operator can record/replay/delete the outgoing messages (OGM) for the company message box. The maximum time for one OGM is programmable from 1 minute to 15 minutes. (Default : 3 minutes) Ask your dealer.
  • Page 162 3.2 System Control To replay OGM for outside incoming calls O G M P L A FEAT O G M R E C SHIFT M E N U S E L Press SHIFT until Press "FEAT". Rotate Jog Dial until "CM Press "SEL".
  • Page 163 3.2 System Control To delete OGM for outside incoming calls CM OGM DEL FEAT COS Primary SHIFT M E N U S E L Press SHIFT until Rotate Jog Dial until "CM Press "FEAT". Press "SEL". OGM DEL"is at the arrow. "FEAT"...

  • Page 164: Using The Answer/Release Button [Kx-T7441 Only]

    3.2 System Control 3.2.4 Using the ANSWER/RELEASE Button [KX-T7441 only] The ANSWER and RELEASE buttons on the Console are convenient for operators using headsets. With the ANSWER button, you can answer all incoming calls to the paired telephone. With the RELEASE button, you can disconnect the line during or after a conversation, or complete transferring a call.

  • Page 165: Printing The System Working Report

    3.2 System Control 3.2.5 Printing the System Working Report The system working report contains the following: • The number of incoming calls and answered calls • The percentage of answered calls versus all incoming calls • The number of accesses requested and successful calls •...
  • Page 166 3.2 System Control Operator Operation...

  • Page 167: Customising Your Phone & System

    Section 4 Customising Your Phone & System This chapter shows you how to customise your individual telephone or system according to your needs. Find the desired setting and programme as necessary. Customising Your Phone & System...

  • Page 168: Customising Your Phone (Station Programming)

    4.1 Customising Your Phone (Station Programming) 4.1.1 Customising Your Phone (Station Programming) If you use a Panasonic digital proprietary telephone (e.g. KX-T7436), you can customise your telephone functions. For example, you can change the initial settings or button functions according to your needs.

  • Page 169: Initial Settings

    4.1 Customising Your Phone (Station Programming) 4.1.2 Initial Settings The original settings are shown in bold letters in the shaded boxes. Find and mark your desired selections for programming. • If nothing is entered within 1 minute in the programming mode, the mode returns to the normal status.
  • Page 170 4.1 Customising Your Phone (Station Programming) Item Selection Programming Input Ringing Which way do you prefer to receive an intercom call? Directly – the party’s voice is (Intercom Alert Assignment) heard without ringing. Do you prefer to distinguish the No. Use the same tone. (Outside=Intercom=Tone1) Call Waiting tone from an outside line and an intercom call?
  • Page 171 4.1 Customising Your Phone (Station Programming) To clear all settings AUTO DIAL PROGRAM PROGRAM STORE Dial 99#. Press STORE. Press PROGRAM. Press PROGRAM. Customising Your Phone & System...

  • Page 172: Customising The Buttons

    4.1 Customising Your Phone (Station Programming) 4.1.3 Customising the Buttons You can change the flexible CO buttons, DSS buttons and programmable function (PF) buttons to the following function buttons. For example, if your telephone has more CO buttons than available CO lines, you may change an unused CO button to a one-touch dialling button.
  • Page 173 4.1 Customising Your Phone (Station Programming) Programmable Button Button Programming Input Two Way Transfer * Voice mail extension no. Live Call Screening Live Call Screening Cancel Phantom Extension Phantom extension no. ISDN Service Key ISDN Service Key (max. 24 digits) ISDN Service no.
  • Page 174 4.1 Customising Your Phone (Station Programming) • , #, FLASH, PAUSE, SECRET (INTERCOM) and — (CONF) can also be stored. If you do not want to display the stored number, press the SECRET (INTERCOM) button before and after the numbers you wish to conceal. If you store an external party's number, you should first store a line access number (0, 81 to 83).
  • Page 175 4.1 Customising Your Phone (Station Programming) To set a phantom ringing on or off at an extension. AUTO DIAL PROGRAM PROGRAM (Phantom) (Phantom) STORE Press PROGRAM. Dial 99. Press Press Dial 1 to ringer off Press STORE. Press PROGRAM. Phantom. Phantom.

  • Page 176: Charge Fee Management [Pre-Assigned Extension Only]

    4.1 Customising Your Phone (Station Programming) 4.1.4 Charge Fee Management [Pre-assigned extension only] To enter the programme mode To program To exit To continue programming HOLD REDIAL ID code input PROGRAM PROGRAM Enter ID code Press Press Press Dial 99. Follow Dial 9.
  • Page 177 4.1 Customising Your Phone (Station Programming) • * Press SEL to alternate between raw-meter display and converted-currency display. • When you use an account number whose table number is 01, the dialled number does not show up on the SMDR. The account code and charge are printed out, however. Customising Your Phone &...

  • Page 178: Customising Your System

    • Extension number and name (003/004) Required Telephone A Panasonic Digital Proprietary Telephone with display (e.g. KX-T7433, KX-T7436) User Password To enter the programming mode, a user password (4-7digits) is required. It should be programmed through system programming beforehand. Check your password (Default:1234).
  • Page 179 4.2 Customising Your System SHIFT SECRET PROGRAM PAUSE CLEAR INTERCOM CONF FWD/DND PROGRAM PAUSE TRANSFER AUTO DIAL MESSAGE 1 Q Z ! ? 2 A B C 3 D E F STORE STORE FLASH AUTO ANSWER 4 G H I 5 J K L 6 M N O FLASH...
  • Page 180 4.2 Customising Your System If you do not know the jack/extension number After confirming PROGRAM PROGRAM Press PROGRAM. Dial 996. Press END. Press PROGRAM. Confirmation To confirm your entry after storing data; • The STORE button light: Lights red. • Confirmation Tone: —...
  • Page 181 4.2 Customising Your System Entering the programming mode (The default of user password is 1234. Ask your dealer.) user password PROGRAM Dial Enter user password. Press PROGRAM. Programming SKP + SKP – To continue programming Press SKP+. Press SKP-. To end STORE programme no.

  • Page 182: Character Entry

    4.2 Customising Your System PROGRAM Press PROGRAM. Character Entry When storing a name or message, enter the characters as follows. The tables below and on the next page show you the characters available for each key. You can enter letters by pressing the alphanumeric keys on your telephone.
  • Page 183 4.2 Customising Your System Combination Table 1 Jog Dial Display sequence by rotating the Jog Dial keys 1 Q q R r S s T t ··· 2 A a B b C c D d ··· 3 D d E e F f G g ··· 4 G g H h I i J j ···...
  • Page 184 4.2 Customising Your System Combination Table 2 SHIFT+ SHIFT+ Soft button SHIFT+S1 SHIFT+S2 SHIFT+S3 SHIFT+S1 SHIFT+S2 SELECT button pressing times keys (space) ’ – < > & <Example> To enter "Ann", – Using the Jog Dial until “A” is until “n” is displayed. until “n”...

  • Page 185: Date And Time Set (000)

    4.2 Customising Your System 4.2.2 Date and Time Set (000) After setting the current date and time, the digital proprietary telephone displays the current date and time while on-hook. Default : 1 Jan '00 SAT 00:00 NEXT SELECT year Dial 000. Press NEXT.

  • Page 186: System Speed Dialling And Intelligent Call Handling Number Set (001)

    4.2 Customising Your System 4.2.3 System Speed Dialling and Intelligent Call Handling Number Set (001) You can store the phone number of up to 700 for 2 functions Default : No entry System Speed Dialling Number (000 – 499): You can store the phone numbers of up to 500 frequently dialled numbers (max.
  • Page 187 4.2 Customising Your System SECRET 1234 [ 1 201 123 4567 ] Account code feature no. Account code Account code delimiter Automatic line access number Phone number • You can assign CLIP and DDI/MSN numbers at System Speed Dialling locations 000-699. CLIP numbers can be assigned at the location 000-499.

  • Page 188: System Speed Dialling And Intelligent Call Handling Name Set (002)

    4.2 Customising Your System 4.2.4 System Speed Dialling and Intelligent Call Handling Name Set (002) You can store the corresponding name of the speed dialling number. These names are displayed when making call with the display operation. (See "How to Use the Display"(Operation) To enter characters, refer to "Character Entry"...

  • Page 189: Extension Number Set (003)

    4.2 Customising Your System 4.2.5 Extension Number Set (003) You can assign an extension number to each jack. Default : Jack 1-1=201 Jack 1-2=301 Jack 2-1=202 Jack 2-2=302 Jack 3-1=203 Jack 3-2=303 Jack 4-1=204 Jack 4-2=304 Jack 5-1=205 Jack 6-1=206 Jack 7-1=207 Jack 8-1=208 To end...

  • Page 190: Extension Name Set (004)

    4.2 Customising Your System 4.2.6 Extension Name Set (004) You can store the name of an extension user. This is useful if you want to know who is calling, or who you are calling when making an intercom call using the directory. To enter characters, refer to "Character Entry"...

  • Page 191: Appendix

    Section 5 Appendix This chapter provides the Troubleshooting, Feature Number List, Directory, Tone List and Specifications. Check the Troubleshooting before consulting your dealer. Appendix...

  • Page 192: Troubleshooting

    5.1 Troubleshooting 5.1 Troubleshooting 5.1.1 Troubleshooting Problem Remedy The telephone does not work • The wiring is wrong. properly. Check the wiring. • The system does not work properly. Restart the system. ( 1.4.1 Adding Another Telephone in Parallel) I cannot use the telephone. •...
  • Page 193 5.1 Troubleshooting Problem Remedy I cannot make an outside call. • The telephone is locked. Unlock your telephone. ( 2.5.5 Preventing Other People from Using Your Telephone (Electronic Station Lockout), 3.1.2 Changing the Settings) • Toll restriction is activated. Consult your manager or dealer. •...
  • Page 194 KX-T7431, KX-T7433, KX-T7436 or KX-T7235, 4.1.3 Customising the Buttons) The display does not show the • The telephone is not a Panasonic digital proprietary message described in the manual. telephone. This manual shows messages which appear only on Panasonic digital proprietary telephones (e.g. KX- T7436).(...

  • Page 195: Feature Number List

    5.2 Feature Number List 5.2 Feature Number List 5.2.1 Feature Number List Numbers listed below are the default settings. There are flexible feature numbers and fixed feature numbers. If you change the flexible feature numbers, fill in your assigned numbers in the list for future reference.
  • Page 196 5.2 Feature Number List Feature Default Assigned no. Additional digits Retrieving a call from a Telephone Answering Machine The extension Outgoing Message (OGM)/Timed Reminder OGM — recording 11/12 — replaying 21/22 — deleting 31/32 Replaying/deleting all voice messages — replaying —...
  • Page 197 5.2 Feature Number List Feature Default Assigned no. Additional digits Temporary tone dialling Fixed Dialling a DND extension Fixed Setting the alarm/cancelling/viewing 1+time+ [0 (once)/1 (daily)]/ Selects the pre-assigned CLIP/COLP number on the called/calling party's display — CLIP group no.+[1/2] —...
  • Page 198 5.2 Feature Number List Feature Default Assigned no. Additional digits *Turning on/off the background music Switching the Day/Night service 0/1/2 — automatic/to day/to night *Recording an outgoing message/playing back [1/2]+OGM no. *Printing out the system working report/clearing * Operator only Appendix...

  • Page 199: Directory

    5.3 Directory 5.3 Directory 5.3.1 Directory Extension Jack Jack Extension no. Name Extension no. Name Appendix...
  • Page 200 5.3 Directory System Speed Dialling Speed Speed Name Phone no. Name Phone no. dial no. dial no. Appendix...
  • Page 201 5.3 Directory Speed Speed Name Phone no. Name Phone no. dial no. dial no. Appendix...
  • Page 202 5.3 Directory Speed Speed Name Phone no. Name Phone no. dial no. dial no. Appendix...
  • Page 203 5.3 Directory Speed Speed Name Phone no. Name Phone no. dial no. dial no. Appendix...
  • Page 204 5.3 Directory Speed Speed Name Phone no. Name Phone no. dial no. dial no. Appendix...
  • Page 205 5.3 Directory Speed Name Phone no. dial no. Appendix...
  • Page 206 5.3 Directory Station Speed Dialling Name Name Appendix...
  • Page 207 5.3 Directory Quick Dialling Feature no. Feature no. Quick dial no. Quick dial no. Appendix...

  • Page 208: What Is This Tone

    5.4 What is This Tone? 5.4 What is This Tone? 5.4.1 What is This Tone? While on-hook Ring Tones Tone 1 • Incoming call from an extension • An outside call is held for more than a specified time (default: 60 seconds). Tone 2 •...
  • Page 209 5.4 What is This Tone? Tone 2 At least one feature has been changed from the default setting at your extension (except for the Doorphone Call Forwarding to CO Line feature). Tone 3 • The alarm is being answered. • Enter an account code to turn off the tone.
  • Page 210 5.4 What is This Tone? Ringback Tone Do Not Disturb Tone The dialled extension is denying incoming calls. During a conversation Indication Tones Tone 1 15 s Call waiting tone (default) Tone 2 Call waiting tone from outside Tone 3 Call waiting tone from another extension Tone 4...
  • Page 211 5.4 What is This Tone? Tone 1 • Set/cancel to deny other people the possibility of using your phone. • The new setting differs from the previous setting by personal programming. • Completing the system programming. Tone 2 • The feature setting was completed successfully.

  • Page 212: Specifications

    5.5 Specifications 5.5 Specifications 5.5.1 Specifications General Description Item Description System Capacity Initial Maximum Connections* Outside lines 2 ISDN (BRI) 3 ISDN (BRI) (1 ISDN CO + 1 ISDN (1 ISDN CO + 2 ISDN CO/Extension, 4B CO/Extension, 6B Channel) Channel) Extension lines (8DPT+4SLT)

  • Page 213: System Data

    5.5 Specifications Item Description Maximum Number 1 for a KX-T7431/KX-T7433/KX-T7436/KX-T7230/KX-T7235/KX-T7250 or a of Station single line telephone. Instruments Per 2 for by parallel connection of a digital proprietary telephone and a single line Line telephone. Ring Voltage 80 Vrms at 25 Hz depending on the Ringing Load Primary Power 110 V AC-240 V AC, 50 Hz/60 Hz, 58 W (max.) (When power is off by the power switch: 1.2 W)
  • Page 214 5.5 Specifications Appendix...
  • Page 215 Section 6 Index Index...

  • Page 216: Index

    6.1 INDEX 6.1 INDEX INDEX Index...
  • Page 217 Index Clearing-Initial setting 169 Clearing-Programmes 125 Absent Message 95 CLR 138, 176, 179 ABST MSG Off/Absent MSG Off 97 CO 24, 25, 31, 172 ABST MSG On 1-9/Absent MSG On (1-9) 96 Completion of Calls to Busy Subscriber ACCNT 47 (CCBS) 40 Account 47, 172, 209 CONF 172...
  • Page 218 Index Extension-Customise 168 Intercom Call 29, 142, 170, 208 Extension-Dialling 141, 142, 144, 145, 146, ISDN Extension 28 147, 148 Extension-Directory 199 Extension-Group 56, 100 Jack number 179 Extension-Lock 98, 158 Joining-An existing call 45 External Party 30 External Relay 135 eXtra Device Port (XDP) 17 Key Click Tone 170 FEAT 143, 146...
  • Page 219 Index Restarting 19 Restriction 23, 47, 115, 116 Off-Hook Call Announcement (OHCA) 41, 73, Ring 49, 170, 208 Off-Hook Monitor 78 OLD 137 One-Touch Dialling 32, 169, 172 SAVE 172 One-Touch Transfer 72 Saving a number 76 Opening the door 128 Second Ringer 136 Out until %%/%% (Month/Day) 95 SECRET 174, 186...
  • Page 220 Index Voice 49 Voice mail 170, 172 Voice processing system 16, 129 Voice-Calling 49 Whisper OHCA 41, 73, 112 Will Return Soon 95...
  • Page 221 Except above, you may not reproduce in any form, in whole or part, without the prior written consent of KME and its licensee. 2000 Kyushu Matsushita Electric Co., Ltd. All Rights Reserved. Panasonic Business Systems U.K. Panasonic House, Willoughby Road, Bracknell, Berkshire RG12 8FP PSQX2065ZA KK1100EB0...

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