Warranty; Obtaining Service; Troubleshooting - DLS AMPLIFIER ONE Owner's Manual

Warranty

Contact your authorized DLS Dealer for details of our local warranty policy

Obtaining service

If your DLS AMPLIFIER ONE must be serviced, please contact your local dealer.
You can also consult the DLS web-site www.dls.se and contact the exclusive
Hi-Fi distributor for your country
Important!
It is extremely important that the in for ma tion about a problem is explicit and complete. A specific,
comprehensive description of the problem helps your dealer and the technical service department
to locate and repair the fault as quickly as possible. A copy of the original bill or sales receipt will
serve to verify the warranty status. Please include it with the unit when it is brought in for warranty
service.
Warning!
All returned units must be properly packaged in their original packaging material. If the packa-
ging to protect the unit is, in our opinion or that of our dealer, inadequate, we reserve the right
to repackage the return shipment at the owners' expense. Neither DLS nor your dealer can be
responsible for shipping damage due to improper (that is, non-original) packaging. Your dealer
can order a new set of shipping materials for you if you need to ship your AMPLIFIER ONE and no
longer have the original materials. There will be a charge for this service. We strongly recommend
saving all packaging materials in case you need to ship your unit some day

Troubleshooting

Problem:
No sound No sound
No sound in No sound in
one of the channels one of the channels
Weak bass/poor stereo image Speakers wired Weak bass/poor stereo image
Remote control not working Remote control not working
8
Cause:
Power AC Mains cable
unplugged or power not
switched on
Tape Loop is selected
Mute on
Internal fuse blown
Input cable disconnected
External Electrical Shock
Speaker not properly
connected or speaker connected or speaker
damaged
Input lead disconnected
or damaged
out of phase
Batteries need to be replaced
or are incorrectly installed
IR transmitter or receiver
windows obstructed
Solution:
Check if AC Mains cable
is plugged in and power
switched on
De-select Tape Loop mode De-select Tape Loop mode De-select Tape Loop mode
Switch off Mute
Consult dealer
Connect Input cable
Switch Off Main Power for
minimum 5 seconds
Check connectors and
speakers
Check leads and
connections
Check connections to
speakers in the system
Replace or check
the batteries
Remove obstruction