Contents
Related Documents/Media..................................................................................................iv
Requirements .......................................................................................................................1
RCC Features .......................................................................................................................2
Call Controls ........................................................................................................................3
Make a Call ..........................................................................................................................5
Call Additional Numbers..................................................................................................6
Answer a Call.......................................................................................................................8
Redirect a Call......................................................................................................................9
Hold......................................................................................................................................9
Retrieve a Call......................................................................................................................9
Consultation Call ...............................................................................................................10
Screened Transfer ..............................................................................................................10
Unscreened Transfer ..........................................................................................................10
Generate Digits (DTMF)....................................................................................................10
Set Call Forwarding ...........................................................................................................11
Outlook Integration ............................................................................................................14
RCC User Guide
06/09
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