Telephone Call Between Different End Points; Outlook Integration - Toshiba STRATA CIX Remote Call Control User Manual

Getting Started

Telephone call between different end points

Telephone call between different end points
The following shows interworking between different end points combination for
make/receive call:
OC w/o RCC
OC with RCC
PSTN user
CIX Telephone
Notes
•
OC w/o RCC means Communicator client user without RCC feature enabled.
•
OC with RCC means Communicator client user with RCC feature enabled, so a Strata
telephone is associated with Communicator Client
•
PSTN user is external users form Strata CIX point of view
•
CIX Telephone: CIX internal user, no OC
1. Calls must be made/received through OC built in VoIP phone.
2. Calls may be made/received if 3rd party gateway is used.

Outlook Integration

• RCC application also supports Microsoft Office System Integration, such as "Click
to dial" from Outlook address book and email. The user will be able to right click
on any of the contact on the To: and Cc: list and initiate a voice call. Toshiba
recommends that you consult the Microsoft solutions provider regarding this
integration (Microsoft Office System and OCS).
14
OC w/o RCC OC with RCC
1
Supported Supported
1
Supported Supported
2
Not Supported Supported
2
Not Supported Supported
PSTN user
1
Not Supported
Supported
Supported
Supported
- End -
CIX Telephone
2 2
Not Supported
Supported
Supported
Supported
RCC User Guide 06/09