Voice Recorder; Shared Line - Snom 360 Manual

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Suppose key P4 is bound to orbit1@my.proxy.com: The LED
on this key now displays the status of calls, if any, that are
parked on this orbit. A blinking LED indicates that a call is
parked there; to pick up this call, press P4. Pressing P4 during
a call will park it at orbit1@my.proxy.com until the same or
another user picks it up later. The caller will hear the holding
music. This feature is useful for call center environments and
all places where there is a great infl ow of calls and some kind
of queuing is required to manage them.

Voice recorder

This option can be set up with a valid voice recording account. Suppose
that vr@my.proxy.com offers voice recording and is bound to key P5 on
the phone. Its usage is as follows:
During a call, the user is able to record his conversation with
the other party by pressing P5. Pressing button P5 again will
end the recording process. The recorded media can later be
listened to by accessing the recorder account vr@my.proxy.
com.
This feature is also useful for recording short messages or
memos to self. Press P5 in the idle state to record a message
you wish to listen to later. The same applies to the recording
of a debate or discussion, to keep audio minutes of a meeting,
or to record a conference call hosted on the phone.

Shared Line

The snom 360 offers users the option of sharing a single registration
among multiple phones. This can be the case for a single outgoing identity
for a SOHO environment using an ISDN/PSTN connection to the outside
world, or when sharing a single line amongst multiple users in a localized
offi ce environment. In each case, all the phones sharing the same line
will register each line independently and then have the option to map that
particular SIP line as a 'Shared Line' on their programmable keys. The
status of the LED will refl ect the status of the particular line and users
are able to pick up calls on the same line that have been put on hold by
their colleagues. Regular users of remote pickup will fi nd this feature very
helpful. (See also our white paper "Key System Setup"!)
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snom technology AG • 45
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