Snom 300 User Manual
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Snom 300 User Manual

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See also: Configuration Manual , User Manual
User Manual
snom 300 | 320 | 360 | 370
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VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

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  • Page 1 User Manual snom 300 | 320 | 360 | 370 deutsch english español français italiano VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 2: Table Of Contents

    Important User Information....................2 Safety instructions .........................2 Disposal of the product........................2 Overview ..........................3 Hardware Components........................3 snom 300 ..............................3 snom 320 ..............................3 snom 360 ..............................4 snom 370 ..............................4 (1) Display ..............................5 (2) Keypad and LEDs ..........................5 (3) Audio Devices............................
  • Page 3 Web User Interface ........................26 Access ..............................26 Phone Configuration Changes .......................27 Phone Configuration ......................28 General Configuration Tasks ....................28 Language ..............................28 Time and Date .............................29 Keyboard Lock ............................29 Display Format.............................30 Display Configuration Tasks ....................31 Display Contrast ............................31 Backlight Mode ............................32 Audio Configuration Tasks .......................
  • Page 4 Call Indication..............................63 Accepting Incoming Calls ........................64 Call Waiting ..............................64 Denying Incoming Calls ..........................66 Denying Incoming Calls Automatically....................66 DND (Do Not Disturb) Mode........................67 Call Forwarding............................68 Active Calls ..........................71 Audio Operation Modes ...........................71 Mute / Unmute.............................72 Multiple Speaker Mode ..........................73 Hold and Resume............................74 Call Transfer..............................76 Conference ..............................77 Call Recording ............................78...
  • Page 5 “Edit” / “Enter number” screen .......................92 “Ringing”, “Calling”, “Connected”, “Holding”, “Transfer”, “Conference” screens ....92 Mapping of Key Events......................93 Idle Screen ........................... 94 Accessories..........................95 Expansion Module ............................95 Headsets ..............................95 Wireless Headset Adapter........................96 Power Consumption ........................97 FCC Statement ........................... 97 Endnotes............................

  • Page 6: Welcome

    When this publication is made available on snom media, snom technology AG gives its consent to downloading and printing copies of the content provided in this file only for private use and not for redistribution.

  • Page 7: Important User Information

    Disposal of the product Your product should not be placed in municipal waste. Please check local regulations for disposal of electronic products. Important User Information © snom technology AG 2007 2 • VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 8: Overview

    U s e r M a n u a l E n g l i s h Overview Hardware Components The main hardware components of your snom VoIP phone are the display (1) , the keypad with LEDs (2), audio devices (3)
  • Page 9 U s e r M a n u a l E n g l i s h snom 360 snom 370 Overview © snom technology AG 2007 4 • VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 10: Snom 300

    Preprogrammed Function Keys Context-Sensitive Function Keys Message LED Call Indication LED Each unit is explained in the following subchapters in detail. © snom technology AG 2007 Overview • 5 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 11 E n g l i s h (2a) Navigation Keys Use the navigation keys to navigate in the display menus and confirm and cancel actions. snom 300 - snom 320 - snom 360 - snom 370 Cancel Down Left Right...
  • Page 12 E n g l i s h (2c) Audio Device Control Keys Use the audio device control keys to perform the following actions depending on your phone type: snom 300 snom 320 - snom 360 - snom 370 Adjusts the volume see page 33 Volume Volume Toggles handsfree mode.
  • Page 13 Retrieve (2f) Context-Sensitive Function Keys The snom 320, snom 360, and snom 370 have context-sensitive function keys (S1 to S4) below the display. The current function of these keys is indicated by the text or symbol in the display above each key.

  • Page 14: Audio Devices

    (blinking) Info Message (2h) Call Indication LED The “Call Indication LED” is only available on the snom 370. It indicates incoming calls by a flashing red light. (3) Audio Devices Your phone is equipped with two different audio devices: •...

  • Page 15: User Interfaces

    Your phone can be used in user or administrator mode. Administrator mode is the default setting with full configuration rights. For further details see page 46 / 47. Note: The default administrator password is “0000” (four zeros). Documentation The following table shows all documentations available for snom phones. Format/ Name Contents...

  • Page 16: Getting Started

    Only use the 5-V DC power adapters listed below or an exact equivalent adapter approved by your local reseller. snom Product Number Power Rating 00001164 10.5 W 90-264V AC / 5.25V DC © snom technology AG 2007 Getting Started • 1 1 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 17: Phone Initialization

    For TFTP update: For TFTP update. Press any key: Press any key: 3 Press any key: 3 Press any key: 3 © 2000-2007 snom technology … Read the instructions provided in our online knowledge database (3A) Automatic Phone Initialization The phone continues the initialization process by loading the last saved configuration.
  • Page 18 For further information regarding mass deployment read the instructions provided in our online knowledge database. © snom technology AG 2007 Getting Started • 1 3 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 19: (3M) Manual Phone Initialization

    Please ask your network administrator! Getting Started © snom technology AG 2007 1 4 • VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 20 Press to confirm your choice. Result: The selected phone user interface language will be used for all following dialogs. © snom technology AG 2007 Getting Started • 1 5 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 21 Press to confirm your choice. Result: The time zone has been configured. Getting Started © snom technology AG 2007 1 6 • VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 22 ——— Account ——— Account time 1>>a C<< << >> Confirm with Result: The account of the first extension has been configured. © snom technology AG 2007 Getting Started • 1 7 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 23 C<< << >> Confirm with or abort with Result: The registrar of the first extension has been configured. Getting Started © snom technology AG 2007 1 8 • VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 24: Registration

    … … NR = Not registered NR = Not registered Note: If the registration fails contact your network administrator. © snom technology AG 2007 Getting Started • 1 9 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 25: Idle Screen

    Login Note: Text exceeding the maximum available space will be truncated. Context-Sensitive Function Keys Snom 320, 360, and 370 only: The functionality of the context-sensitive keys (see page 8 and 91) for the idle screen can be changed: snom 300...
  • Page 26 E n g l i s h XML Idle Screen snom 360 and 370 only: The position of the analog or digital clock, SIP identities, etc. can be defined in XML files, one each for each SIP identity. By changing the identity for outgoing calls (see page 53) the predefined XML file will be loaded and the idle screen appearance will change accordingly.

  • Page 27: User Interfaces

    Level 2 Level 3 only firmware release 7 Note: This menu structure refers to snom 300 snom 320 snom 360 - snom 370 Call Forwarding Call Forwarding 1 Display 1 Contrast Time S2 Time Change Contrast Timeout Target / Call Fwd...
  • Page 28 3 x 0 V o I P P h o n e s U s e r M a n u a l E n g l i s h snom 300 snom 320 snom 360 - snom 370 Other Settings Headset Device 5 Identity TimeZone...
  • Page 29 3 x 0 V o I P P h o n e s U s e r M a n u a l E n g l i s h snom 360 - snom 370 8 Network 9 Key Mapping...

  • Page 30: Settings Menu

    First displayed menu item Level 3 First displayed menu item Press to save the changes or press to abort. © snom technology AG 2007 User Interfaces • 2 5 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 31: Web User Interface

    “?” icon next to the Save setting. You will be forwarded appropriate description of the setting’s function in our online knowledge database. User Interfaces © snom technology AG 2007 2 6 • VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 32: Phone Configuration Changes

    You have to save the configuration before the setting change takes effect by clicking on the Save button located at the bottom of each page Note: Some setting changes require a reboot of your phone (see page 51) © snom technology AG 2007 User Interfaces • 2 7...

  • Page 33: Phone Configuration

    Web Interface Language: <Your Setup Preferences General Information Language> Result: The language of the web user interface has been changed. Phone Configuration © snom technology AG 2007 2 8 • VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 34: Time And Date

    If a “PIN to unlock” has been set, you are prompted for the PIN. Result: The keyboard lock is deactivated. © snom technology AG 2007 Phone Configuration • 2 9 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 35: Display Format

    <Name+Number> John Smith 100 <Number+Name> 100 John Smith Display Display Method Result: The display format of extensions is changed. Phone Configuration © snom technology AG 2007 3 0 • VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 36: Display Configuration Tasks

    Press to save the contrast change (or press to abort). Result: The display contrast has been changed. © snom technology AG 2007 Phone Configuration • 3 1 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 37: Backlight Mode

    You can adjust the display’s backlight mode. By default the backlight mode is “On”: • : Backlight is turned off or dimmed when the phone is inactive for approximately 20 seconds snom 360: Backlight is turned off completely. snom 370: Backlight is dimmed. • : Backlight is turned off completely •...

  • Page 38: Audio Configuration Tasks

    Result: The volume of the active audio device has been adjusted. © snom technology AG 2007 Phone Configuration • 3 3 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 39: Headset Use

    E n g l i s h Headset Use Physically connect your headset (see page 11) and activate/deactivate it for use. If you are using a wireless headset and the snom wireless headset adapter , the wireless mode is automatically activated.

  • Page 40: Ringtones

    Custom melody ringtones are mono WAV files using PCM at 8 kHz with 16 bit/sample (linear). Sample files are available for download at http://snom.com/download/melodyX.wav (X=1-8) © snom technology AG 2007 Phone Configuration • 3 5 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 41 Ringer Press 2x Press Press 2: Ringer Edit Press Result: The ringtone is played back. Phone Configuration © snom technology AG 2007 3 6 • VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 42 Result: The ringtone has been changed; the new ringtone will be used for incoming call indication (see page 63) if no higher prioritized ringtone is assigned (see page 35). © snom technology AG 2007 Phone Configuration • 3 7...

  • Page 43: Sip Identity Configuration Tasks

    E n g l i s h SIP Identity Configuration Tasks snom VoIP phones support multiple extensions (SIP identities). Each extension will act like a separate phone line in a conventional telephony system. As soon as the extensions have been registered (see page 19), calls can be placed from and received to these extensions.

  • Page 44: Blocking Extensions

    The phone is placed out of operation and by default the logon wizard (see page 17) will be shown on the display. : logon_wizard: OFF This behavior can only be disabled via mass deployment © snom technology AG 2007 Phone Configuration • 3 9 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 45: Function Key Configuration Tasks

    DTMF, Push2Talk, Intercom, Action URL, Key Event, Speed Dial, None are explained in the following subchapters. For further information and examples consult our online knowledge database Phone Configuration © snom technology AG 2007 4 0 • VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 46 LED “on” indicates the line is in use • LED “off” indicates an idle status. For further information consult our online knowledge database. © snom technology AG 2007 Phone Configuration • 4 1 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 47 “park orbit”, the first or last call parked (depends on your VoIP PBX) can be picked. Phone Configuration © snom technology AG 2007 4 2 • VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 48 DTMF. Usage: Press a “DTMF” key during an active call to send the key sequence specified under “Number” via DTMF. © snom technology AG 2007 Phone Configuration • 4 3 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 49 The adjacent LED lights up. • Disable Intercom mode : Terminate the intercom call as usual (see page 59) Phone Configuration © snom technology AG 2007 4 4 • VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 50 Usage: Press a “Speed Dial” key to call the extension specified under “Number”. None Description: This key function provides no functionality. © snom technology AG 2007 Phone Configuration • 4 5 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 51: Maintenance Tasks

    (see page 22): 10 Maintenance 1 User Mode Press Result: User Mode has been enabled. Phone Configuration © snom technology AG 2007 4 6 • VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 52: Firmware Update

    Note: Only advanced users should conduct a firmware update. If your phone operates in a locally hosted VoIP PBX environment ask your system administrator. Versions Several major firmware versions have been released for snom phones: snom 300 snom 320 snom 360...
  • Page 53 Version: s300-SIP X.Y.Z snom 320-SIP X.Y.Z Result: The firmware version currently installed on your phone is displayed. Version Comparison Phone Configuration © snom technology AG 2007 4 8 • VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 54 The phone loads the new software from snom’s web server. This process may take some time depending on the <File Size> and the speed of your internet connection. Warning: Any power interruption during the following process will most likely lead to a flash memory error.
  • Page 55 As a result the system cannot boot up anymore and the phone must be sent in for repairing at your own expense. The phone automatically loads the necessary software from snom’s web server successively. The whole update process may take some time.

  • Page 56: Reboot

    Reboot? Reboot? ——— Reboot ——— Reboot time Reboot? Cancel Reboot? Press Result: The phone reboots. Rebooting… Rebooting… Rebooting… Rebooting… © snom technology AG 2007 Phone Configuration • 5 1 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 57: Factory Reset

    • The phone configuration was changed and the phone is not functioning anymore. • The help desk of your vendor or snom partner advised you to do so. Action: Reset the phone configuration to factory values snom 300 snom 320...

  • Page 58: Basic Call Functions

    ( ) will for outgoing calls. be used for outgoing calls. © snom technology AG 2007 Basic Call Functions • 5 3 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 59: Making Calls

    • Use the alphanumeric keys , see page 6. • Use numeric input mode [123], see page 56 Basic Call Functions © snom technology AG 2007 5 4 • VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 60 . The display shows: > —— Enter Number —— Enter Number time █ █ C Clear A>>1 C<< << >> © snom technology AG 2007 Basic Call Functions • 5 5 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 61 . The display shows: > —— Enter Number —— Enter Number time █ █ C Clear 1>>a C<< << >> Basic Call Functions © snom technology AG 2007 5 6 • VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 62 1>A C<- Clear 12345678 confirm that number is complete Press Result: The phone number entered will be dialed. © snom technology AG 2007 Basic Call Functions • 5 7 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 63: Auto Completion (Number Guessing)

    << Result: The entered number will not be auto-completed by number guessing. Dial the number by pressing Basic Call Functions © snom technology AG 2007 5 8 • VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 64: Call Completion

    Result: Call completion has been activated and the display shows: Waiting: extB Waiting: extB — Call Completion — Call Completion time Waiting: extB Cancel Waiting: extB © snom technology AG 2007 Basic Call Functions • 5 9 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 65 Snom 300 only: Context: <Active> Setup Function Keys Type: <Key Event> Setup Function Keys Number: F_CALL_COMPLETION Setup Function Keys Basic Call Functions © snom technology AG 2007 6 0 • VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 66 Call: extB? Press to dial the number. extB Result: The call to the non-responding party could be completed. © snom technology AG 2007 Basic Call Functions • 6 1 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 67: Call Termination

    Begin dialing the displayed or highlighted entry pick up the handset or by pressing Result: A previously dialed number is redialed. Basic Call Functions © snom technology AG 2007 6 2 • VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 68: Incoming Calls

    Context: <Active>, i.e. the extension for outgoing calls is used Type: <Line> Number: <empty> “Message” LED, see page 9 o Call Indication LED (snom 370 only), see page 9 • Flashing backlight (not available on snom 320), see page 32 •...

  • Page 69: Accepting Incoming Calls

    1:10 —— Connected —— Connected time extA extA … … … … extB LED1 LED1 LED2 LED2 Basic Call Functions © snom technology AG 2007 6 4 • VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 70 1:10 —— Connected —— Connected time extC … extC … … … … extB LED1 LED1 LED2 LED2 © snom technology AG 2007 Basic Call Functions • 6 5 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 71: Denying Incoming Calls

    (see page 81). All calls from this number will be rejected automatically. Basic Call Functions © snom technology AG 2007 6 6 • VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 72: Dnd (Do Not Disturb) Mode

    Note: The following settings must have been configured in advance: Add or Edit Entry/Contact Type: <VIP> Operation Directory / Address Book The following configuration is mandatory on snom 300, but optional for snom 320/360/370 if additional feedback via LEDx is desired: Context: <Active> Setup Function Keys Type: <Key Event>...

  • Page 73: Call Forwarding

    CFwd: extC time date time ext1 ext1 … … … … CFwd: extC CFwd: extC date CFwd: extC Basic Call Functions © snom technology AG 2007 6 8 • VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 74 CFwd extC time date time ext1 ext1 CFwd extC … … … … CFwd: extC date extC CFwd: © snom technology AG 2007 Basic Call Functions • 6 9 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 75 CFwd: extC time date time ext1 ext1 CFwd: extC … … … … CFwd: extC date CFwd: extC Basic Call Functions © snom technology AG 2007 7 0 • VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 76: Active Calls

    Result: Headset Mode has been activated. The display shows: extA extA 1:10 —— Connected —— Connected time extA extA … … … … extB 1:10 © snom technology AG 2007 Basic Call Functions • 7 1 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 77: Mute / Unmute

    LED6 extA extA … Mute … … Mute extB 1:10 Mute … … … Mute … … … Basic Call Functions © snom technology AG 2007 7 2 • VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 78: Multiple Speaker Mode

    Connected time extA … … +Spkr … extA extB 1:10 … … +Spkr … … … … +Spkr © snom technology AG 2007 Basic Call Functions • 7 3 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 79: Hold And Resume

    — Calls on Hold: 3 — Calls on Hold: 3 extA extA extA extA extB extC extB Press extD Basic Call Functions © snom technology AG 2007 7 4 • VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 80 Calls on Hold: 3 Calls on Hold: 3 — Calls on Hold: 3 — extB extC extC extC © snom technology AG 2007 Basic Call Functions • 7 5 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 81: Call Transfer

    ——— Number ——— Number extA Edit Cancel extA extB extA extC Result: The call from is transferred to Basic Call Functions © snom technology AG 2007 7 6 • VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 82: Conference

    Calls on Hold: 2 — Calls on Hold: 2 — Calls on Hold: 2 extC extC extC extC extA extB extA © snom technology AG 2007 Basic Call Functions • 7 7 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 83: Call Recording

    Result: Recording stops. The recording is now available in your voice mailbox and a message waiting indication is sent to your phone. Basic Call Functions © snom technology AG 2007 7 8 • VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 84: Advanced Phone Functions

    Result: All extensions are unregistered and removed from your phone configuration. The phone is placed out of operation and the logon wizard will be shown on the display. © snom technology AG 2007 Advanced Phone Functions • 7 9...

  • Page 85: Logon New User (Extension/Sip Identity)

    The VoIP PBX sends a reboot request to the phone The phone restarts and will be provisioned with customized configuration settings Advanced Phone Functions © snom technology AG 2007 8 0 • VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 86: Directory

    Result: The phone directory entries will be displayed. Use for navigation through the list. Dial the highlighted entry by pressing © snom technology AG 2007 Advanced Phone Functions • 8 1 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 87: Call Lists

    Call History Lists Result: The are displayed. Dial the highlighted entry by pressing . (see also page 62) Advanced Phone Functions © snom technology AG 2007 8 2 • VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 88: Minibrowser

    Action URL Result: The XML file will be loaded and the Minibrowser displays the application on the screen. © snom technology AG 2007 Advanced Phone Functions • 8 3 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 89: Presence

    Contact List URI: <SIP URI> Setup Identity X For snom 320 / 360 / 370 only: Configure one context-sensitive key S1…S4 to call up the “Presence State” list and another one to call up the “Contacts“ list: Function Keys: Sx <Presence> / <Contacts>...

  • Page 90: Changing The Presence State

    Confirm with or abort with Result: Your presence state has been changed and will be published to your contacts. © snom technology AG 2007 Advanced Phone Functions • 8 5 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 91: Contact Presence

    Online Online Offline Offline Busy Busy Advanced Phone Functions © snom technology AG 2007 8 6 • VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 92: Voice Mailbox

    Change the MWI Notification by pressing Press to save or press to abort. Result: The MWI configuration has been changed. © snom technology AG 2007 Advanced Phone Functions • 8 7 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 93: Visual Indication

    Result: Your voice mailbox is called and you are able to listen to your new and old messages. Advanced Phone Functions © snom technology AG 2007 8 8 • VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 94: Extension Monitoring And Call Pickup

    360 snom 370 Idle state LED off Ringing state LED blinking rapidly Busy Connected State LED on © snom technology AG 2007 Advanced Phone Functions • 8 9 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 95: Calls" List

    The “Calls” List represents a visual and functional extension of the BLF feature: • The call state of monitored phones is displayed (snom 360/snom 370 only) • The “Calls” list can be updated via an “Extension Monitoring & Call Pick Up List”, i.e.

  • Page 96: Appendix

    >> Moves the Cursor to the left Next >> Moves to Next Item © snom technology AG 2007 A p p e n d i x • 9 1 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 97: Edit" / "Enter Number" Screen

    +Spkr Turns on casing speaker simultaneously -Spkr -Spkr -Spkr Turns off casing speaker 9 2 • A p p e n d i x © snom technology AG 2007 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 98: Mapping Of Key Events

    Shows the contact list for the current SIP line. F_DIALOG Shows current calls being monitored. © snom technology AG 2007 A p p e n d i x • 9 3 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 99: Idle Screen

    Text or Symbols for Context-sensitive Keys (see page 8 and 91) snom 370 Extension Status Indicators 9 4 • A p p e n d i x © snom technology AG 2007 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 100: Accessories

    U s e r M a n u a l E n g l i s h Accessories The following accessories can be used together with your snom phone: Expansion Module The expansion module will extend the number of free function keys and LEDs (see page 7 and 40) by 42.

  • Page 101: Wireless Headset Adapter

    (Electronic Hook Switch feature) For further technical information consult our online knowledge database or download the user manual For questions regarding the product, please contact your snom Certified Sales Partner. Version snom 300 snom 320 snom 360 snom 370 Wireless Headset Adapter FW Version >...

  • Page 102: Power Consumption

    2.2 – 2.5 2.3 – 2.6 FCC Statement For snom snom3x0 VoIP phones This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 103: Endnotes

    VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

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