Snom 300 Quick Reference Manual

General
This quick reference guide explains the most commonly used telephony actions.
The manual is valid for these models; Snom 300, Snom 320, Snom 360 & Snom 370
used in combination with the @COM Business Manager v1.3.
If you cannot find your answer in the quick reference, please consult the user manual
"@COM User guide for Snom phones" for a full explanation of all available features.
Calling
Make internal calls
· Enter the internal extension number
· If the phone doesn't start dialing automatically;
pick up the handset or press
Make external calls
· Enter the external access code, usually
· Enter the telephone number
· If the phone doesn't start dialing automatically;
pick up the handset or press
Call Transfer

Attended transfer

· Place the call on hold by pressing
or press an unused line key if available
· Enter an extension or phone number
Note: Don't forget the external access code
when dialing external phone numbers
· Wait until the call is answered
· Press the transfer key twice
the calling party

Unattended transfer

· Press the transfer key
· Enter an extension or phone number
Note: Don't forget the external access code
when dialing external phone numbers
· If the phone doesn't transfer automatically press
Call pickup

Group call pickup

· Enter the service code
ringing call on a phone in your call group

Directed call pickup

· Enter the service code
the extension number of the ringing phone to pickup
and activate the call pickup by pressing
v7.1.35-06

Forward all calls

· Enter the service code
· Enter the destination extension or phone number
Note: Don't forget the external access code in front of
· Press the
or
Forward only external calls
· Enter the service code
· Enter the destination extension or phone number
Note: Don't forget the external access code
· Press the
Forward only internal calls
· Enter the service code
· Enter the destination extension or phone number
Note: Don't forget the external access code
· Press the
Other call forwarding
to transfer
Just replace the service code in the examples above
with the service codes shown here
· Call Forwarding on Busy
· Call Forwarding on No Answer
· Call Forwarding when Unreachable
Forward to voicemail
· Press the "Snom" key
enter the service code
Forward to pre-defined forwarding number
Enter the service code
·
Note: The predefined forwarding number is usually
to pickup a
Deactivate ALL call forwarding
· Enter the service code
followed by
IMPORTANT NOTE:
Calls via a hunt groups or ACD groups cannot be forwarded!
Snom 3xx Phones
Call Forward
the phone number when dialing external phone numbers
key to activate the call forwarding
when dialing external phone numbers
key to activate the call forwarding
when dialing external phone numbers
key to activate the call forwarding
programmed to your cell phone number
Quick Reference Guide
and
and
and
on your phone or
and press
and press
and press