100 years a form of communication has evolved that is impossible to ignore. In spite of the new technology base of the snom 200, most of its look and feel will be very familiar to you and you should be able to use it intuitively.
D M I N I S T R A T O R A N U A L Note to the reader This manual is an administrator manual describing the snom 200 running in administrator mode. You will find the user mode and further information in the user manual.
Selecting the Timezone Logging on the first account ............................... Logon ..............17 Mobility ................... 17 Logon wizard ................17 Registration menu..............18 ..................................Select outgoing line DND ..................20 Challenge/Authentication ............21 Basic Functions ............23 Idle state................. 23 snom technology AG • 5...
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2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L Dialing ................... 23 Input Modes ......................................................................Dialing a phone number Dialing an H.323/SIP address ............................
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2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L ...................................... Other Settings Settings via Web Browser ............85 Settings Options ..............
Please observe the following safety advice. It is crucial for the safe and reliable operation of the device. Power supply You have two options for providing the snom 200 with power: An external power supply (48 V) § Power feeding over the network cable. Depending on the §...
If you want to use a headset, it can be connected to the audio jacks on the rear side of the snom 200. The connector named “in“ is for the microphone. 10 • Installation...
Depending on the operating mode, the keys can have context- specific meanings and are described in this user manual. Softkeys F1 to F3 are context-sensitive function keys. Their current mapping is depicted in the bottom line on the display through texts. snom technology AG • 11...
2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L The keys of the numeric block in different operating modes are shown below: Digits Lower case Upper case...
If the network supports DHCP, then on bootup option select “On“ when the menu appears: The phone has a built-in DHCP client. It will receive an IP address and other Network-related settings (Netmask, IP gateway, DNS server) from the DHCP server. snom technology AG • 13...
The timezone to be used on the phone can also be selected by moving through the different timezone options available in the menu and pressing to activate your selection. If the settings explained above are set up properly, the phone will ask for the first account registration. snom technology AG • 15...
2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L Logging on the first account If no number is assigned to the phone, you will be prompted to type in your account name.
The phone tries to register your given account name at the given registrar/gatekeeper. The idle screen is shown, and if no “NR“ is displayed in the middle of the first line, your registration has been successful. snom technology AG • 17...
2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L Registration menu Suppose that you want to logon a user 777 by using the third registration line.
. Registrar/ gatekeeper entry can remain filled in for later use. Select outgoing line Select the registration line you want to use as your outgoing identity for the next call by pressing “Next”. snom technology AG • 19...
2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L And activate the chosen registration line by pressing “Activate”. By choosing a different registration line, your originator phone number is changed to this line.
It is possible to change the username as it could have been typed incorrectly by mistake. Confirm your change by pressing You will then be asked for the password for that registration account. Type in the password in the window that will look like the following: snom technology AG • 21...
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2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L The default mode for password input is integer. You can switch to alphanumeric input by pressing ‘*’...
There are two methods with which to begin a call from the idle state of snom 200. You can either start dialing with the handset resting in the cradle and then pick it up, or you can pick up the handset and then dial the number.
2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L Input Modes Dependent on the context, various types of inputs are possible. The active input mode is sometimes indicated (by example during editing a phonebook entry) in the top right-hand corner of the display: Only digits can be entered.
Moves the cursor to the right. Deletes the character to the left of the C<- cursor. Changes input mode to numbers. Changes input mode to capital letters. Changes input mode to small letters. Dials the number. Aborts the dialing. snom technology AG • 25...
2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L Dialing an H.323/SIP address An H.323/SIP address can be entered via the alphanumeric block.
Deletes the character to the left of the cursor. Changes input mode to numbers. Changes input mode to capital letters. Changes input mode to small letters. Dials the IP address if entered correctly. Aborts the dialing of the IP address. snom technology AG • 27...
Terminating a call You can end a call by setting the handset on its cradle, pressing the hook switch or pressing Cancel. The snom 200 will terminate the call and return to the idle state. Incoming call When your snom 200 is called, it rings and displays the following screen.
Switch to HeadsetRJ connector, Headset /Hand chinch connector or Handset. See below for a further description. Denying/blocking a call When the snom 200 signals an incoming call, you have the option to deny the call with “Deny”. snom technology AG • 29...
2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L If you decide to press “Deny All”, the caller will be placed on the deny list and will always be denied automatically.
§ Park Orbit § Voice Recorder § Each of these buttons has an LED indicating the status of the respective programmable key at any given time. Some features are common to all of these options: snom technology AG • 31...
2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L Pressing any button when its LED is blinking and the phone is ringing will receive the call.
This option is similar to ‚Destination‘ with the exception that pressing the key bound to ‚Intercom‘ enables the intercom mode and the phone will be directly connected to the set snom phone if the other side has enabled the intercom mode. This feature is useful in an office environment as a quick access button to connect to the operator or secretary.
2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L environments and all such places where there is a great inflow of calls and some kind of queuing is required to manage them.
Returns to the previous screen state. Call Forwarding In the Call Forwarding menu, an administrator can set up the options for call forwarding. Forwarding Options In the Forwarding Options menu, call forwarding on busy can be set up. snom technology AG • 35...
If you press the softkey “Off”, you will be asked for basic network settings as explained in the earlier chapter entitled “Initialization”. Volume Settings In the menu sub-item “Volume Settings” the following window is displayed: snom technology AG • 37...
2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L Here, the volume of the handset speaker, headset speaker or casing speaker can be adjusted.
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Returns without changing the ring tone. Contrast Select the submenu “Contrast“ in the “General Settings“ menu. Here, the display contrast can be adjusted. The selected contrast is displayed and you can decide on the desired setting. snom technology AG • 39...
2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L Key mapping: Reduces the contrast in steps. Increases the contrast in steps. Sets the contrast and returns.
Here, you can look up the software version, the currently assigned IP address and the MAC address of the phone. IPAdr Pressing the softkey “IPAdr” takes you to this submenu and you can see the IP address of the phone. This window looks like this: snom technology AG • 41...
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2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L Similarly, “MAC” softkey in the “Information” menu takes you to this submenu and you can see the MAC address of the phone.
Key mapping: The call being held is terminated. Resumes the call being held. Xfer Transfers the call being held. *,#,digits Can be used to initiate another call. Handsfree mode on/off. snom technology AG • 43...
After pressing the transfer key „Xfer“ the connected party is put on hold, you are now able to dial a number. As soon as you press , the snom 200 will transfer the held party to that number. Key mapping: Moves the cursor to the left.
“*”. Diverting all calls By selecting the option “Always” in submenu “Call Forwarding”, every incoming call is diverted immediately to the number set without ringing the phone. To disable this feature simply select “Off”. snom technology AG • 45...
2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L Divert when Busy By activating the option “Busy” in submenu “Forwarding Options”, every incoming call is diverted to the number set if another call is already in progress.
At the idle screen, the second softkey turns to show “MWI”. In order to listen to the recorded messages, connect the mailbox by pressing the MWI key. snom technology AG • 47...
2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L Conducting a Software Update If your provider/administrator is offering you a new software version for your phone, an “SW”...
“Cnf.On”. By pressing function key “Cnf.Off” the conference will be disconnected again. (This functionality works, for example, with TEDAS Phoneware Server.) snom technology AG • 49...
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2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L 50 • Advanced Functions...
Call Register Phone book The snom 200 contains an internal phone book that can be reached from the phone’s idle state by pressing the “Call Log” key, followed by the “à“ key and and finishing by pressing “PhoneBk”, which leads to a screen like the one below:...
2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L Key mapping: Next Scrolls to the next item. Enters the edit mode for the selected Edit entry.
Deletes the character to the left of the cursor. Moves the cursor to the left. Moves the cursor to the right. Accepts the entry. Aborts the editing process. Editing of the phonebook can also be done via the webpage Phone / snom technology AG • 53...
2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L Phonebook. Export To save the content from an already full phonebook, right-click onto the link at the bottom of the page Phone / Phonebook named “here”...
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D M I N I S T R A T O R A N U A L With “Save Target As…” can save the phone book content in a comma-separated file containing the current address book entries (CSV = Comma Separated Values). snom technology AG • 55...
2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L Import To load an Address book from a file, click on the Browse button on the page Phone / Phonebook in the section entitled “Upload Address Book (CSV)”.
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This will add the address book entries in the stored file to the address book of your snom 200. Name and Address fields refer to the column numbers in which these fields exist in the csv file to be attached.
(just like editing the old entry to save a different Name). Call Lists The snom 200 maintains lists of missed, received and dialed calls that can be accessed by pressing the “call log” key from the idle state. Pressing “à” or “ß” leads to the next or previous screen.
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After pressing “Details”, the call details are displayed. You can step through the Details with the key. Call details shown are To, From, Time and the number of times you missed a call from the same phone. snom technology AG • 59...
/ Off Hook Dials the number of the current entry. Returns to the previous window. Speed Dial The snom 200 supports speed dial of up to 33 numbers. These are mapped onto the numbers 0-30, * and #. Dialing Speed dialing is initiated by simply typing in a number from 0-30, * or # respectively and confirming with the key.
D M I N I S T R A T O R A N U A L Deny List The snom 200 gives you the option of putting numbers on a deny list to prevent you being disturbed. Browsing Via the submenu Phone / Phonebook you can reach the phonebook window, which also provides the information for the deny list.
Comments start with a # or a < character. The < and > characters allow easy integration of html tags. Names may consist of the characters a-z, A-Z, 0-9 and _. snom technology AG • 63...
2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L Appending a name with an “!“ character means that this setting becomes writable by the user.
MAC address. The MAC address is a unique identification ID of Ethernet devices. snom devices have the form 000413xxxxxx, where xxxxxx is a hexadecimal number identifying the snom device. The MAC address is prepended with a - and applied before the last dot in the URL.
Blank Description: Number of seconds after which the phone will redirect the incoming call. redirect_number Valid values: e.g. <tb,sf> or <sip:tb@snom.de;q=0.8,sf@snom.de;q=0. 9>. Default: Blank Description: The redirection target. If the proxy executes the redirection, this may be a comma-separated list of alternate destinations (including probabilities).
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<true> will significantly speed up the displaying of the phone‘s webpages. guess_number Valid values: <true>, <false> Default: True Description: Number guessing or auto completion while typing in numbers to dial. snom technology AG • 67...
Default: 0000 Description: The password for entering the Administrator mode on the snom phone. SIP Line Settings The SIP stack on the phone supports seven lines, which are identified with the numbers 1 through 7. Line-specific settings are appended with the line number.
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If specified <redirect>, it will act as a redirect server. <proxy> will make it work as a proxy only. user_expiry[1-7] Valid values: <60>, <600>, <3600>, <7200>, <28800>, <86400> Default: 86400 (one day) Description: The proposed expiry time of the registration in seconds for snom technology AG • 69...
2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L line x. user_mailbox[1-7] Valid values: e.g. <abc> or <sip:abc@mailbox.bla.com>. Default: Blank Description:...
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STUN binding interval in seconds. rtp_port_start Valid values: Valid port numbers. Default: Blank Description: First dynamic RTP port rtp_port_end Valid values: Valid port numbers. Default: Blank Description: Last dynamic RTP port network_id_name Valid values: Valid name. snom technology AG • 71...
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2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L Default: Blank Description: Network identity (hostname) network_id_port Valid values: Valid port number.
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Description: Enable tracing output of the current protocol stack. logon_wizard Valid values: <true>, <false> Default: False Description: Logon wizard and mobility features available in the snom key menu (for SIP only). user_phone Valid values: <true>, <false> Default: True Description: Use user=phone in SIP signalling.
2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L SIP Authentication auth_realm[1-9], auth_user[1-9], auth_pass5[1-9] Valid values: e.g. <company, 456876, answerIs42> Default: Blank Description:...
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When early start is turned on, the H.245 channel address is also supplied in the Setup message. This speeds up the call because the H.245 channel negotiations can proceed in parallel to H.225. fast_start Valid values: <true>, <false> snom technology AG • 75...
This feature in H.323 is optional, meaning it can be ignored by an endpoint not supporting this feature, hence making the snom phone revert to the normal H.245 signalling on a separate channel. Note that if Fast Start is being used, Out of band DTMF might not work because the DTMF info is relayed on the H.245 channel.
Key code that is sent by the phone to the PBX if it is set and the “Xfer“ key is pressed on the phone for a blind transfer. key_seq_transfer_consultation Valid values: e.g. <*6> Default: Blank snom technology AG • 77...
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2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L Description: Key code that is sent by the phone to the PBX if it is set and the “Xfer“...
In band DTMF if the other party is also supporting it. <lowrate_off> enables the phone to turn off In band DTMF for low rate codecs (G729 and GSM). dtmf_payload_type Valid values: Integer values, e.g. <100>, <150>. Default: snom technology AG • 79...
2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L Description: Payload type for Out of band DTMF. codec_negotiation Valid values: <single>, <full>, <interoperable>...
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Germany <3600 03.05.07 02:00:00 10.05.07 03: 00:00> Default: Blank Description: Daylight saving time that observes yearly change and leap years. ntp_server Valid values: e.g. <192.53.103.103> Default: 192.53.103.103 Description: Address of the NTP time server. snom technology AG • 81...
2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L Advanced Network Settings dns_domain Valid values: e.g. <company.com> Default: Blank Description: The DNS domain.
<http://www.company.com/files/snom200ABC.bin>, <130.149.12.54> Default: <http://www.snomag.de/snom200/snom200.bin> Description: URL of the image file for bootloader or firmware respectively. See the FAQ "How can I update a snom phone?" for more information about this topic. __________________________________________________________ Miscellaneous preselection_nr snom technology AG • 83...
2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L Valid values: Integer values & ‘+’ e.g. <001> Default: Blank Description: If a number is entered in this option, the phone dials this...
Settings via Web Browser It is usually more convenient to use a web browser to configure the settings. The snom 200 has an integrated web server for this purpose. If the phone is connected to a network that provides DHCP, it can be immediately accessed via the browser after boot-up.
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2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L Start your web browser (e.g. Netscape, IE). § Enter the IP address of the phone as the URL (e.g. §...
“Number Busy”. After Timeout: Calls are diverted after the timeout in § seconds specified in “Timeout” to the number specified in “Number Redirect”. snom technology AG • 87...
2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L The following fields for diversion are available: Timeout Specifies the timeout in seconds after which the call should be diverted.
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D M I N I S T R A T O R A N U A L Language Your phone is able to show all display texts in different languages. Here you can select the language that suits you the best. snom technology AG • 89...
2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L Number Display Style Specifies the display of incoming and outgoing callers: Full Contact: Shows the complete URL §...
Challenge Response on Phone As explained in an earlier chapter, snom phones can handle challenge responses on the phone. Turning this setting off will disable this feature and you will only be able to handle authentication through the web interface of the phone.
2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L If your phone is working in SIP mode, this mode of settings will be available to you in order to tweak the behavior of the SIP stack and related phone features.
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The phone will send a fresh re-registration request at the expired time. Stack This section provides you with a detailed list of settings that control the behaviour of SIP stack on the phone. The first group of settings on the web page may look like this: snom technology AG • 93...
2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L Register Postfix Set the register postfix, if you wish to specify any, through this setting.
STUN binding interval (seconds) Similarly, set the STUN binding interval time in seconds through this setting. Dynamic RTP port start If you want to set up the RTP port dynamically, give the start port number in this setting. snom technology AG • 95...
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2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L Dynamic RTP port end Similarly, give the last port number in this setting for dynamic RTP port selection.
D M I N I S T R A T O R A N U A L SIP timers Retry T1 (ms) Set the retry timer 1 in milliseconds here. Retry T2 (ms) Set the retry 2 timer in milliseconds through this setting. snom technology AG • 97...
2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L Session Timer (s) An administrator can specify the session timer for SIP in seconds here.
You can select the REFER policy as “Automatic“, “REFER“ or “BYE/ Also“ through this setting. Dial Plans The last group of settings looks like the following: Dial Plan 1-7 You can select up to seven different dial plans through these settings. snom technology AG • 99...
2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L Music on hold server If you have configured a “music on hold” server, specify that contact here.
In order to protect privacy, passwords are not displayed in their true form. H.323 This mode of settings will be available to you if your phone is operating in H.323 mode . The web page may look like this: snom technology AG • 101...
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2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L E164 No. Set the E164 number by which you would like to identify your phone.
Similarly, give the last port number in this setting for dynamic RTP port selection. Early Start Here you can switch the early start feature of the H.323 stack on or off. Fast Start This setting allows you to enable/disable the fast start feature. snom technology AG • 103...
2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L H.245 Tunneling Through this setting, administrators can turn on/off the H.245 tunneling.
D M I N I S T R A T O R A N U A L Default codec You can select the preferred choice for the default codec through this setting. The available options are G.711 ulaw, G.711 alaw, GSM and G.729. snom technology AG • 105...
2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L Packet size You can select the packet size in bytes here. It affects only ulaw and alaw codecs (other codecs have fixed packet size).
D M I N I S T R A T O R A N U A L Network This section allows you to set up Network settings for your snom phone. It is further subdivided into Base and Advanced settings. Base Through these settings you can set up the basic network settings of your phone.
2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L Identity Settings MAC Address This setting is read only and displays the MAC address of your phone.
You can select the best possible update policy you would like to adopt for your phone. Setting URL Set up the url of the settings server from where you would like to obtain the configuration file to configure your phone. snom technology AG • 109...
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2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L Domain Specify the DNS domain for your phone here. Server 1 Specify the IP address of the DNS server for your network here.
Specify the IP address of the remote LCServer if you want your phone to connect to it. Normally, you would not need to set the LCServer settings. Server 2 You can set the IP address of the second remote LCServer through this setting. snom technology AG • 111...
This section looks like the following: Tone Scheme Select the dialtone you would prefer for your phone. Default Ringer Choose the default ringing melody for your snom phone through this setting. Ringer Selection Select the criterion according to which the ringing melody is selected for incoming calls, i.e.
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“Source“ in the Ringer Selection setting above. PRESELECTION This section looks like: Prefix Specify the number to be prefixed to each dialled number. AUDIO Here you can set up audio-related settings on your phone. These settings may look like: snom technology AG • 113...
Turn this on to enable late media when a call is released. Turning it off will take you directly to the idle state when a call drops. AUTO ANSWER snom phones have auto-answering capabilities. Through these settings you can control the behavior of auto answer. This section looks like:...
If auto answer is on, you can select how you would like to receive the incoming call, i.e. in handsfree mode or on the handset. Key Mapping Here you can change the key mapping on the phone to your wish. The web page may look like: snom technology AG • 115...
2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L Function Keys You have the option to program the five keys with leds on your snom200.
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Firmware Similarly, you can provide the firmware address in this setting. Press the “Load” button if you changed anything in these settings and would like to load the binary files through the newly provided addresses. snom technology AG • 117...
Standard Conformance Name and address of manufacturer snom technology AG Pascalstraße 10B 10587 Berlin The snom technology AG assures that the product Type: VoIP Phone Model: snom 200 conforms with the following standards EMC standard 89/336/EWG incl. all appendices Low voltage standard 73 / 23 / EWG Safety Standards EN 60950 1992 incl.
Block url dialing 90 Booting 12 Bootloader 117 Break Key 116 Default codec 105 Browsing 61 Default Ringer 112 Delivery Content 9 Denying a call. Call Deny All Feature 91 Deny List 61 Call 28 snom technology AG • 121...
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Adding a number 62 Removing a number 63 Firmware 117 Destination. Programmable Keys DHCP 37, 108 Forwarding 35. Dialling 23, 60 Forwarding Options 35 Dialing an H.323 address 26 Function Keys 116 Dialing an IP address 27 Dialing a phone number 25 Dialing a SIP address 26 Editing speed dial entries 60 Gateway 108...
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Line 101. Programmable Keys NTP Time server 108 Lines 92 Number busy 88 Logoff Number Display Style 90 Logoffuser 19 Number guessing 28, 90 Logon 17 Number redirect 88 Logon Wizard 98, 104 Other Settings 84 snom technology AG • 123...
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2 0 0 A V 2 . 0 3 ] S N O M D M I N I S T R A T O R A N U A L Outband 106 Outbound Proxy 95 outgoing line 19 Realm 101 Reboot 37 see also Redirection 66.
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System Info 40 Timeout 88 Timezone 109 Time Settings 108 Tones 112 Dialtone during Hold 91 Ring Tone 38 Tone Scheme 112 TOS 106 Tracing 98, 104 Transfer 44 Consultation Transfe 44 Direct Transfer 44 snom technology AG • 125...
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D M I N I S T R A T O R A N U A L Reader‘s Feedback snom technology AG welcomes your evaluation of this manual and any suggestions you may have. These help us to improve the quality and usefulness of our documentation.
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USA and Americas: India and SAARC: Europe & ROW: snom VoIP Phone snom 200 Administrator Manual snom USA Representation snom technology (India) Pvt Ltd. snom technology AG 15 Jan, 2004, Version V2.03 ABP International, Inc. No. 417, International Trade Tower Pascalstr.
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