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Snom 200 User Manual

Snom 200 User Manual

Voice over ip telephone
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User Manual

snom 200
Version v2.02

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  • Page 1: User Manual

    User Manual snom 200 Version v2.02...
  • Page 2 10587 Berlin, Germany © 2003 snom technology Aktiengesellschaft. All Rights Reserved. This document is supplied by snom technology AG. No part of this document may be reproduced, republished or retransmitted in any form or by any means whatsoever, whether electronically or mechanically, including, but not...

  • Page 3: Foreword

    100 years a form of communication has evolved that is impossible to ignore. In spite of the new technology base of the snom 200, most of its look and feel will be very familiar to you and you should be able to use it intuitively.

  • Page 4: Note To The Reader

    This manual is a user manual describing the snom200 running in user mode. You will find the administrator mode and further information in the administrator manual. The current version of this user manual can be obtained from: http://www.snom.com/download/man_snom200e.pdf 4 •...

  • Page 5: Table Of Contents

    Select outgoing line DND mode on/off Basic Functions ...21 Idle state... 21 Dialing ... 21 Input Modes Dialing a phone number Dialing an H.323/SIP address Dialing an IP address Number guessing Terminating a call ... 27 snom technology AG • 5...
  • Page 6 2 0 0 U S N O M Incoming call ... 27 Accepting a call Denying/blocking a Call ... 28 Mute / Unmute ... 29 Handset / Handsfree / Headset ... 29 Programmable Keys ... 30 Line Destination Intercom Park orbit Voice recorder DTMF Menu ...
  • Page 7 Removing a number Settings via Web Browser ... 59 Options ... 60 Redirection Base Appendix ...63 Standard Conformance ... 63 Index ...65 V 2 . 0 2 ] S E R A N U A L snom technology AG • 7...
  • Page 8 2 0 0 U V 2 . 0 2 ] S N O M S E R A N U A L 8 • Table of Contents...

  • Page 9: Installation

    Please observe the following safety advice. It is crucial for the safe and reliable operation of the device. Power supply You have two options for providing the snom 200 with power: An external power supply (48 V) § Power feeding over the network cable. Depending on the §...

  • Page 10: Setting Up The Phone

    If you want to use a headset, it can be connected to the audio jacks on the rear side of the snom 200. The connector named „in“ is for the microphone. 10 • Installation...

  • Page 11: Keypad

    The keys of the numeric block in different operating modes are shown below: V 2 . 0 2 ] S E R A N U A L can be used. The key confirms actions, snom technology AG • 11...

  • Page 12: Initialization

    Digits Lower case Initialization Booting If your network administrator or Internet service provider installed your phone, the phone will connect automatically to the network. After it has booted, it will enter the idle state. When this state has been reached, the time and date are displayed in the first line of the display. 12 •...

  • Page 13: Selecting The Language

    Press softkey “Lang” to select this menu entry and set it to your choice. Press V 2 . 0 2 ] S E R A N U A L key. to activate your selection. snom technology AG • 13...
  • Page 14 2 0 0 U V 2 . 0 2 ] S N O M S E R A N U A L 14 • Installation...

  • Page 15: Logon

    The idle screen is shown and if no “NR” is displayed in the middle of the first line, your registration has been successful. V 2 . 0 2 ] S E R A N U A L Logon snom technology AG • 15...

  • Page 16: Registration Menu

    Registration menu In idle screen, the “Reg” key is assigned to the registration submenu. After pressing “Reg” you can choose the registration line you want to use. With “Next” you can move through the seven different registration lines. Logon user Suppose that you want to logon a user 777 by using the third registration line.

  • Page 17: Logoff User

    After confirming with should be typed in. After pressing Logoff user Choose the registration line where you want to logoff the user and press “Edit”. the registrar/gatekeeper address the whole registration line is shown again. snom technology AG • 17...

  • Page 18: Select Outgoing Line

    Remove the current phone number with the following registrar/gatekeeper entry by pressing gatekeeper entry can remain filled in for later use. Select outgoing line Select the registration line you want to use as your outgoing identity for the next call by pressing “Next”. And activate the chosen registration line by pressing “Activate”.

  • Page 19: Dnd Mode On/Off

    DND mode on/off Independent from Logon Wizard settings, the DND functionality is available in the snom menu. DND is short for “Do Not Disturb”. If this mode is activated, it means that incoming calls will no longer come through to the phone and you will be completely undisturbed by the phone.
  • Page 20 2 0 0 U V 2 . 0 2 ] S N O M S E R A N U A L 20 • Logon...

  • Page 21: Basic Functions

    There are two methods with which to begin a call from the idle state of snom 200. You can either start dialing with the handset resting in the cradle and then pick it up, or you can pick up the handset and then dial the number.

  • Page 22: Input Modes

    Input Modes Dependent on the context, various types of inputs are possible. The active input mode is sometimes indicated (by example during editing a phonebook entry) in the top right-hand corner of the display: Key mapping for input: C<- /Clear As indicated in the table above, with “123”, “URL”...

  • Page 23: Dialing A Phone Number

    If block dial is on (this is the default) and the user has not done anything for a few seconds, the phone will remind the user to press the key in order to start the call. snom technology AG • 23...

  • Page 24: Dialing An H.323/Sip Address

    E.164 numbers E.164 is the standard that defines normal phone numbers. They may contain digits from 0-9, * and #. H.323 differentiates between these numbers and “H.323 addresses” that may contain alphanumeric characters. Several Gatekeeper implementations do not differentiate between E.164 numbers and H.323 addresses. If you encounter problems, try specifying the number as an H.323 address.

  • Page 25: Dialing An Ip Address

    Dialing an IP address The IP address can be entered via the numeric block. Please use the “*” key instead of the dot (“.”)! V 2 . 0 2 ] S E R A N U A L snom technology AG • 25...

  • Page 26: Number Guessing

    Key mapping: C<- Dialing an IP Address When calling an IP address, the called phone or computer cannot determine which user you want to reach. In SIP mode it is assumed that “anonymous” is being called, and with H.323 no assumptions are made. This works with many phones and applications.

  • Page 27: Terminating A Call

    Terminating a call You can end a call by setting the handset on its cradle, pressing the hook switch or pressing Cancel. The snom 200 will terminate the call and return to the idle state. Incoming call When your snom 200 is called, it rings and displays the following screen.

  • Page 28: Denying/Blocking A Call

    See below for a further description. Denying/blocking a Call When the snom 200 signals an incoming call, you have the option to deny the call with “Deny”. If you decide to press “Deny All”, the caller will be placed on the deny list and will always be denied automatically.

  • Page 29: Mute / Unmute

    The used to accept incoming calls. V 2 . 0 2 ] S E R A N U A L key is therefore snom technology AG • 29...

  • Page 30: Programmable Keys

    Key mapping: Programmable Keys The five programmable keys on snom200 have the following options: § § § § § Each of these buttons has an LED indicating the status of the respective programmable key at any given time. Some features are common to all of these options: is ringing will receive the call.

  • Page 31: Line

    If the sip line 505@my.proxy.com is bound to key P3 with this option, all calls coming to the phone from this number will go to P3. V 2 . 0 2 ] S E R A N U A L 502@my.proxy.com snom technology AG • 31...

  • Page 32: Intercom

    This option is similar to “Destination” with the exception that pressing the key bound to ‚Intercom‘ enables the intercom mode and the phone will be directly connected to the set snom phone if the other side has enabled the intercom mode. This feature is useful in an office environment as a quick access button to connect to the operator or secretary.

  • Page 33: Dtmf

    The following submenus are available: Call Forwarding, Forwarding options, Configuration, Volume Settings, General Settings, SW Update, Information. V 2 . 0 2 ] S E R A N U A L key in idle state, the menu is invoked. snom technology AG • 33...

  • Page 34: Adjusting The Volume In Idle Mode

    Key mapping: Adjusting the volume in idle mode In the menu sub-item “Volume Settings”, the following window is displayed: Here, the volume of the handset speaker, headset speaker or casing speaker can be adjusted. Select one of the three choices. A tone is played back at the selected volume and you can decide on the desired setting.

  • Page 35: Ring Tones

    Select the submenu “RingTone”. Here, the ring tone can be set. The selected ring tone is played back and you can decide on the desired setting. V 2 . 0 2 ] S E R A N U A L snom technology AG • 35...

  • Page 36: Display Contrast

    Key mapping: Display Contrast In the menu sub-item “General Settings”, the following window is called up: Select the submenu “Contrast”. Here, the display contrast can be adjusted. The selected contrast is displayed and you can decide on the desired setting. 36 •...

  • Page 37: Information

    Here you can look up the software version, the currently assigned IP address and the MAC address of the phone. V 2 . 0 2 ] S E R A N U A L snom technology AG • 37...
  • Page 38 2 0 0 U V 2 . 0 2 ] S N O M S E R A N U A L 38 • Basic Functions...

  • Page 39: Advanced Functions

    Key mapping: The call being held is terminated. Resumes the call being held. Xfer Transfers the call being held. *,#,digits Can be used to initiate another call. Handsfree mode on/off. snom technology AG • 39...

  • Page 40: Transfer

    After pressing the transfer key „Xfer“ the connected party is put on hold, you are now able to dial a number. As soon as you press , the snom 200 will transfer the held party to that number. 40 • Advanced Functions...

  • Page 41: Consultation Transfer

    Changes input mode to capital letters. Changes input mode to small letters. Changes input mode to numbers. The snom 200 transfers the call. Aborts the transfer. Consultation Transfer During a call in progress, put the connected party on hold by pressing key.

  • Page 42: Call Diversion

    By pressing function key Cnf.Off“, the conference is disconnected again. Call Diversion All kinds of call diversions can be set, changed and deactivated in the submenu “Call Forwarding” and “Forwarding Options”. The one that is currently active is marked with a preceding “*”. Diverting all calls By selecting the option “Always”...

  • Page 43: On Busy

    During a call, e.g. with a voicemail system, pressing the digits 0- 9, * or # will generate and send DTMF tones to the other party. V 2 . 0 2 ] S E R A N U A L snom technology AG • 43...

  • Page 44: Message Waiting Indication (Mwi)

    Message Waiting Indication (MWI) If another party tried to reach you and the mailbox recorded a message as you did not answer the call, the idle screen displays that a recorded message is waiting for you. At the idle screen, the second softkey turns to show “MWI”. In order to listen to the recorded messages, connect the mailbox by pressing the MWI key.

  • Page 45: Additional Pbx Features

    By pressing function key “Cnf.Off” the conference will be disconnected again. (This functionality works, for example, with TEDAS Phoneware Server.) V 2 . 0 2 ] S E R A N U A L key. snom technology AG • 45...
  • Page 46 2 0 0 U V 2 . 0 2 ] S N O M S E R A N U A L 46 • Advanced Functions...

  • Page 47: Call Register

    S N O M Call Register Phone book The snom 200 contains an internal phone book that can be reached from the phone’s idle state by pressing the “Call Log” key, followed by the “à“ key and end up by pressing “PhoneBk”, which leads to a screen like the one below: V 2 .

  • Page 48: Adding An Entry

    Key mapping: Next Edit Clear / Off Hook Adding an entry In order to add a new entry, go on to the list item <New item> and press “Edit”. Then enter the name and phone number and confirm each item by pressing 48 •...

  • Page 49: Editing An Entry

    Moves the cursor to the right. Accepts the entry. Aborts the editing process. Editing of the phonebook can also be done via the webpage Phone / V 2 . 0 2 ] S E R A N U A L snom technology AG • 49...

  • Page 50: Export

    2 0 0 U V 2 . 0 2 ] S N O M S E R A N U A L Phonebook. Export To save the content from an already full phonebook, right-click onto the link at the bottom of the page Phone / Phonebook named “here” from “Click here to save the current address book.”...
  • Page 51 With “Save Target As…” can save the phone book content in a comma-separated file containing the current address book entries (CSV = Comma Separated Values). snom technology AG • 51...

  • Page 52: Import

    2 0 0 U V 2 . 0 2 ] S N O M S E R A N U A L Import To load an Address book from a file, click on the Browse button on the page Phone / Phonebook in the section entitled “Upload Address Book (CSV)”.
  • Page 53 This will add the address book entries in the stored file to the address book of your snom 200. Name and Address fields refer to the column numbers in which these fields exist in the csv file to be attached.

  • Page 54: Call Lists

    Call Lists The snom 200 maintains lists of missed, received and dialed calls that can be accessed by pressing the “call log” key from the idle state. Pressing “à“ or “ß“ leads to the next or previous screen. Key mapping:...
  • Page 55 To, From, Time and the number of times you missed a call from the same phone. V 2 . 0 2 ] S E R A N U A L key. Call details snom technology AG • 55...

  • Page 56: Speed Dial

    Clear / Off Hook Dials the number of the current entry. Speed Dial The snom 200 supports speed dial of up to 33 numbers. These are mapped onto the numbers 0-30, * and #. Dialing Speed dialing is initiated by simply typing in a number from 0-30, * or # respectively and confirming with the dial numbers can be called up without having to look at the display.

  • Page 57: Deny List

    2 0 0 U S N O M Deny List The snom 200 gives you the option of putting numbers on a deny list to prevent you being disturbed. Browsing Via the submenu Phone / Phonebook you can reach the phonebook window, which also provides the information for the deny list.

  • Page 58: Adding A Number

    The numbers to be denied are displayed here and marked with contact type “deny”. Adding a number While you are being called you can press the deny list key “Deny All”. This will not only deny the call but will also add the number to the deny list.

  • Page 59: Settings Via Web Browser

    Settings via Web Browser It is usually more convenient to use a web browser to configure the settings. The snom 200 has an integrated web server to configure its settings. If the phone is connected to a network that provides DHCP, it can be immediately accessed via the browser after boot-up.

  • Page 60: Options

    § Settings). § § appear. § current settings of this submenu are displayed. You can now modify and store the values by using the mouse and keyboard. To store the changes made, just click on the SAVE button, which you will find in the upper/lower section. Do NOT press SAVE if you want to discard the changes.
  • Page 61 Specifies the number to which the calls should be diverted. Number busy Specifies the number to which the calls should be diverted if the phone is busy. V 2 . 0 2 ] S E R A N U A L snom technology AG • 61...

  • Page 62: Base

    Base Language Your phone is able to display all display texts in different languages. Display method Specifies the display of incoming and outgoing callers: § § § Number guessing Here, the number guessing functionality can be activated or deactivated. Press the menu key in the idle state and select the submenu “Settings / Base / Number Guessing”.

  • Page 63: Appendix

    Standard Conformance Name and address of manufacturer snom technology AG Pascalstraße 10B 10587 Berlin The snom technology AG assures that the product Type: VoIP Phone Model: snom 200 conforms with the following standards EMC standard 89/336/EWG incl. all appendices Low voltage standard 73 / 23 / EWG Safety Standards EN 60950 1992 incl.
  • Page 64 64 • Appendix...

  • Page 65: Index

    Dialing a SIP address 24 Editing speed dial entries 56 Dialling Speed Dial 56 Direct Transfer. Transfer Display Contrast 36 Display method 62 DND mode 19 DTMF 33 DTMF Tones 43 Editing an entry 49 Export 50 snom technology AG • 65...
  • Page 66 H.323 address. address Handset 29 Handsfree 29 Headset 29 Hold and resume 39 Idle state 21 Import 52 Information 37 Input Modes 22 Intercom. Programmable Keys IP address. Dialing an IP address Keypad 11 CANCEL key 12 Softkeys 12 Language 62 Line.
  • Page 67 Selecting the language 13 Settings 59 via Web Browser 59 Siehe SIP address. Dialing a SIP address Software Update 44 Speed Dial. Dialing Transfer 40 Consultation Transfe 41 Direct Transfer 40 Unmute 29 Voice recorder. Programmable Keys snom technology AG • 67...

  • Page 68: Snom Technology Ag

    V 2 . 0 2 ] S N O M S E R A N U A L © 2003 snom technology AG snom technology Aktiengesellschaft · Pascalstr. 10b · D-10587 Berlin · · phone: +49 30 39833-0 mailto:info@snom.de http://www.snom.com...
  • Page 69 S N O M Reader‘s Feedback snom technology AG welcomes your evaluation of this manual and any suggestions you may have. These help us to improve the quality and usefulness of our documentation. Please send your comments and suggestions to:...
  • Page 70 VoIP Phone snom 200 User Manual 12 Nov., 2003, Version V2.02 © 2003 snom technology AG All rights reserved. Subject to change without notice. USA and Americas: Europe & ROW: snom USA Representation snom technology AG ABP International, Inc.

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