B - Problem Solving - ADDER View 4 Installation And Use Manual

Appendix B. Problem Solving
Problem:
Poor video quality with smearing fuzziness or ripple.
Action:
Use screened coaxial video cables to connect your devices to the ADDERview.
Problem:
Mouse does not move cursor on screen
Action:
Ensure that your software is configured to accept a Microsoft compatible mouse of
the type that you have connected (PS/2, IntelliMouse or RS232).
Problem:
Keyboard does not function of functions intermittently. Num lock light does not
always come on when the num lock key is pressed.
Action:
Some older keyboards were designed for use with specific computers and are not
truly AT or PS/2 compatible. These are not common but if you experience problems
try another keyboard.
Problem:
Mouse consistently fails to boot when using a Compaq integrated keyboard / mouse
model MX11800 with the ADDERview, Windows NT 4.0 and a PS/2 connection to
some types of PCs.
Action:
There are three possible solutions to this problem: 1) Use a different mouse.
2) Connect the ADDERview mouse connection to a serial port on the NT 4.0 unit
rather than the PS/2 port. 3) Select channel 0 or a port that is not connected to an
NT 4.0 box whilst NT is booting. Use the system normally once the logon screen
appears.
ADDERview Installation and Use Page 23