ADDER AdderView Matrix AVM208MP Installation And Use Manual

Adderview matrix mp
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Part
AVM208MP
AVM216MP
An electronic version of this manual may be downloaded from
www.adder.com
Intelligent Server Management
AdderView
AdderView
MATRIX MP
MATRIX MP
Installation and Use
Model
AdderView Matrix – 2 user ports and
8 computer ports
AdderView Matrix – 2 user ports and
16 computer ports

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  • Page 1 Part AVM208MP AVM216MP An electronic version of this manual may be downloaded from www.adder.com Intelligent Server Management AdderView AdderView MATRIX MP MATRIX MP Installation and Use Model AdderView Matrix – 2 user ports and 8 computer ports AdderView Matrix – 2 user ports and...
  • Page 2: About This Manual

    Warranty Adder Technology Ltd warrants that this product shall be free from defects in workmanship and materials for a period of 2 years from the date of original purchase. If the product should fail to operate correctly in normal use during the...
  • Page 3: Radio Frequency Energy

    replace it free of charge. No liability can be accepted for damage due to misuse or circumstances outside Adder’s control. Also Adder will not be responsible for any loss, damage or injury arising directly or indirectly from the use of this product. Adder’s total liability under the terms of this warranty shall in all circumstances be limited to the replacement value of this product.
  • Page 4: Table Of Contents

    Contents 1. Introduction... 5 1.1 Key features and benefits ... 7 1.2 AdderView MATRIX MP package contents... 9 1.3 AdderView MATRIX MP rackmount kit for model 208... 9 1.4 AdderView MATRIX MP rackmount kit for model 216... 9 1.5 Product information ... 10 2.
  • Page 5 4. Using the AdderView MATRIX MP ... 39 4.1 Rear panel special function switches ... 39 4.2 Power supply connections and indicators ... 39 4.3 USER display and key switch... 39 4.4 COMPUTER display and key switch ... 40 4.5 Activity indicators ... 41 4.6 Selecting a computer using the front panel controls ...
  • Page 6: Introduction

    1. Introduction Thank you for purchasing the Adder AdderView MATRIX MP. Your AdderView MATRIX MP is a very high performance Keyboard, Video monitor and Mouse (KVM) sharing device which supports a wide range of computer hardware and software platforms. The AdderView MATRIX MP supports multiple users and enables each user to independently access the connected computers.
  • Page 7 Adder explains: What does KVM stand for? Throughout this manual the abbreviation KVM is used to refer to the combination of a Keyboard, Video monitor and Mouse that is used to access a computer. A KVM console usually consists of a keyboard, monitor and mouse although sometimes only a keyboard and monitor may be used.
  • Page 8: Key Features And Benefits

    1.1 Key features and benefits Enables many computers to be independently controlled by two users. Enables desktop and laptop PCs, Sun (USB), Sun (8-pin), Mac (USB), SGI, Alpha and RS/6000 computers to be controlled from a common KVM console. USB keyboard and mouse support enables KVM console devices to be chosen that are the most appropriate for multi-platform control (keyboards and mice for all the main computer types are available in USB format).
  • Page 9 Support for up to 16 user access profiles and 512 named computers. The colours and position of the OSD menu may be changed by each user. OSD routing status window shows the computers that are currently being controlled by the KVM consoles. Supports three computer control modes - Exclusive, Shared and Video Only.
  • Page 10: Adderview Matrix Mp Package Contents

    Auto-scan list feature enables scanning of selected computers. 1.2 AdderView MATRIX MP package contents AdderView MATRIX MP. Power supply suitable for your country. 6 x stick on self-adhesive rubber feet. A CD-ROM containing this manual (in PDF format). 1.3 AdderView MATRIX MP rackmount kit for model 208 (part code RMK1) 2 x mounting brackets for fixing the unit into a 19 inch rack.
  • Page 11: Product Information

    1.5 Product information Fig. 1 - AdderView MATRIX MP 208 and 216 models viewed from the front AdderView MATRIX MP Installation and Use Page 10...
  • Page 12 Fig. 2 - AdderView MATRIX MP 208 and 216 models viewed from the rear AdderView MATRIX MP Installation and Use Page 11...
  • Page 13: Installation

    2. Installation Adder explains: Flexible configuration The AdderView MATRIX MP has many ports for connection to computers, keyboards, mice and monitors. There are no restrictions placed upon which ports are connected to devices and you can leave any of the ports disconnected if you wish.
  • Page 14 PC PS/2 or RS232 two button mouse driver (any manufacturer). - Microsoft mouse driver (including IntelliMouse). - Logitech mouse driver (including two button, three button and wheel mouse). You may also need one or more of the following adapters. These adapters may be obtained from your AdderView MATRIX MP supplier and other good retailers.
  • Page 15: Mounting The Adderview

    connect. This will avoid the need to use key combinations to create any missing keys (e.g. the Stop, Again, Props and Undo keys for Sun systems). Sun keyboards have more keys than standard PC keyboards which have more keys than Mac keyboards and so if you are controlling a mixture of computers that include any Suns you are recommended to use a Sun keyboard.
  • Page 16 Figure 3 - AdderView MATRIX MP cables. See appendix A for part codes and ordering information To connect PCs with serial mouse connections and AT style keyboard connections use the PC cable together with the adapters specified in appendix A. If you have an existing 6-pin mini-DIN to 9-pin serial adapter that came with a mouse it may not be suitable for use with the AdderView as there are several different standard wiring configurations for these adapters.
  • Page 17: Configuring Your Computers

    To connect Sun computers with older style 13W3 video connections you will need to use the Sun cable together with a 13W3 to 15 way D-type video adapter. The AdderView is now ready for connection to the mains using the mains power adapter supplied.
  • Page 18: Structuring Your Adderview Matrix Mp Installation

    AdderView emulates Microsoft compatible serial, IntelliMouse and PS/2 mice, so ensure that your PC software is configured for a Microsoft mouse of the correct type. Refer to the list of supported drivers in section 2.1. 2.5 Structuring your AdderView MATRIX MP installation A single AdderView MATRIX MP 216 may be used to manage and control up to 16 computers (see figure 4).
  • Page 19 number of KVM links that you install defines the number of simultaneous uses that are supported. The MATRIX MP unit should be used as the master (i.e. at the top of the tree). All other levels should be MATRIX products. Keep all cascade cables as short as possible.
  • Page 20 The following diagrams show some typical AdderView MATRIX MP installations. Fig. 4 - A typical installation using a single AdderView MATRIX MP 208 AdderView MATRIX MP Installation and Use Page 19...
  • Page 21 Fig. 5 - A cascaded application using multiple AdderView MATRIX units AdderView MATRIX MP Installation and Use Page 20...
  • Page 22: Maximising The Video Quality

    2.6 Maximising the video quality The AdderView MATRIX MP supports very high bandwidth video signals and resolutions up to 1900 x 1440 pixels. It regenerates the video signals using wideband amplifiers in order to minimise any loss of video quality. All video cables introduce distortion onto the video signal.
  • Page 23: Other Useful Installation Information

    2.7 Other useful installation information Intelligent cables – The USB and Sun cables contain miniature active circuits that are moulded into the ends of the cable assembly. These circuits intelligently provide signals to your computers that make them think that a keyboard and mouse are continuously attached, even if the AdderView is not connected or powered on.
  • Page 24 enable the mouse when the PC is initially booted. If you have switched off your AdderView or you are attempting to ‘hot plug’ it into a system that is already running, you may be able to restore lost mouse movement using the AdderView's mouse restoration functions.
  • Page 25: Configuring The Adderview Matrix Mp

    3. Configuring the AdderView MATRIX MP 3.1 Configuration summary The AdderView is configured using the on-screen menu system which is activated by default when you first power on the system. It may also be accessed by using the keyboard 'hotkeys' (see section 4.8) or by using the AdderView's front panel keys (see section 4.6).
  • Page 26: Enabling Password Security

    Step 3 - Create user accounts Login to the AdderView using the ADMIN account and add user profiles and passwords for each of the system users (see section 3.4). The AdderView supports up to 16 user profiles. Step 4 - Add / edit names to identify your computers Whilst you are logged into the AdderView using the ADMIN account, create names for each of the computers that you have attached to the system.
  • Page 27: Setting An Admin Password

    To switch on the password security system: From the main on-screen menu press F1 for MORE MENUS. Select SETUP OPTIONS from the menu. Move the menu bar over the SECURITY option. Press SPACE BAR to enable security. Press ESC to quit from the menu. 3.3 Setting an ADMIN password The AdderView MATRIX MP supports up to 16 user profiles.
  • Page 28: Creating And Editing User Accounts

    3.4 Creating and editing user accounts To create user accounts: Ensure that you are logged on as the ADMIN user. From the main on-screen menu press F1 for MORE MENUS. Select EDIT USER LIST from the menu. Press INSERT to add a new user. Type in the name of the new user and press RETURN or ENTER.
  • Page 29 MATRIXs then the port numbers will be four, six or eight characters long depending upon whether you have two, three or four levels of cascade (see figure 7). See the end of this section and section 4.10 for an explanation of how the port numbers are constructed.
  • Page 30 Creating entries for computers connected to cascaded AdderViews You can cascade AdderView MATRIX MP units using one or two KVM links. Section 2.5 explains the rules that you must follow when installing a AdderView cascade. The number of cascade links that you install determines the number of simultaneous users that can access computers on the cascaded AdderViews.
  • Page 31 Fig. 6 - Creating menu entries for computers that are connected to cascaded AdderViews AdderView MATRIX MP Installation and Use Page 30...
  • Page 32: Setting The Setup Options And Global Preferences

    Fig. 7 - Possible cascade groups and their associated names 3.6 Setting the SETUP OPTIONS and GLOBAL PREFERENCES The SETUP OPTIONS and GLOBAL PREFERENCES are system operating parameters that apply to the whole system rather than to individual users. These may only be setup or changed by the system administrator logged in using the ADMIN account.
  • Page 33 3.6.1 SECURITY Accessed from menu: SETUP OPTIONS Settings: DISABLED, ENABLED With security disabled there is no requirement for users to login to the system. All users have full access to all the connected computers and full administration rights. With security enabled, users are required to login to the AdderView. Each user is allocated access rights to computers by the system administrator and they are only able to see the computers that they have access to on their on-screen menu.
  • Page 34: Keypad Controls

    quickly select a chosen computer without activating the on-screen menu. See section 4.8 for full details on using keyboard hotkeys to control the AdderView. We do not normally recommend that you disable the hotkeys but if you choose to do this then you will need to access the on-screen menu using the AdderView's front panel controls.
  • Page 35: Automatic Logout

    3.6.6 AUTOMATIC LOGOUT Accessed from menu: SETUP OPTIONS Settings: DISABLED, ENABLED The AdderView enables you to restrict access to your computers on a login basis. If a user forgets to logout when they have finished accessing the AdderView then the user console may unintentionally be left with full access to all the computers.
  • Page 36: Country Code

    Accessed from menu: GLOBAL PREFERENCES Settings: ENABLED, DISABLED Like most Adder Technology KVM switches, the AdderView MATRIX MP's channel may be switched using a three button mouse or IntelliMouse (see section 4.9). Pressing the central button or wheel button together with the left hand mouse button will cause the AdderView to switch to the next available computer.
  • Page 37: Autoscan Mode

    set to blank the screen after no keyboard or mouse activity has been detected for a selected timeout period. If preferred, the user can blank the screen manually by selecting channel '0' using the keyboard hotkeys or by pressing ESC from the login screen.
  • Page 38: Autoscan Period

    When all the computers that you wish to scan have a star to the right hand side of their name, press RETURN or ENTER to save the selections. The selected computers will be autoscanned in alphabetical order when you activate autoscan mode (when the SCAN LIST option is selected). 3.6.11 AUTOSCAN PERIOD Accessed from menu: GLOBAL PREFERENCES Settings: DISABLED;...
  • Page 39 3.6.14 RS232 Mouse Type Accessed from menu: GLOBAL PREFERENCES Settings: INTELLIMOUSE, 2 BUTTON, 3 BUTTON These setting control the type of RS232 mouse that the AdderView reports to computers. All the necessary conversions are dealt with automatically with the AdderView. The IntelliMouse setting sends four byte mouse reports to the computers and is therefore very slightly more sluggish than the others that send three byte mouse reports.
  • Page 40: Using The Adderview Matrix Mp

    4. Using the AdderView MATRIX MP This section explains the general operation of the AdderView MATRIX MP. We recommend that you read this section before starting to use the product. 4.1 Rear panel special function switches Before powering on the AdderView ensure that the two option switches on the rear are set to the OFF (up) position.
  • Page 41: Computer Display And Key Switch

    4.4 COMPUTER display and key switch The COMPUTER key selects the computer port that is to be connected to the user port that is currently displayed on the green USER display (see figure 1). Pressing the key will cause the red COMPUTER display to change to the next available computer port in numerical sequence.
  • Page 42: Activity Indicators

    4.5 Activity indicators The AdderView MATRIX MP has a front panel activity indicator for each user port (see figure 1). The indicator will flash when keyboard or mouse data is received by the AdderView. These indicators provide a useful confirmation that the keyboards and mice connected to the AdderView are functioning normally.
  • Page 43: Logging On To The Adderview Matrix Mp

    Action of the COMPUTER key if no security has been set and the front panel controls are enabled Action of the COMPUTER key if the front panel controls are enabled, security has been set and the current logged in user only has access to computer ports 1,3 and 7 Action of the COMPUTER key if the front panel controls have been disable.
  • Page 44: Keyboard Hotkeys

    name and password to access the AdderView. 4.8 Keyboard hotkeys AdderView MATRIX MP can be conveniently controlled using special keyboard hotkey combinations. These hotkey combinations can be used to select computers and perform a number of other useful functions. All of the hotkey control commands are invoked by holding down the hotkeys and then pressing a command key.
  • Page 45 ‘HOTKEYs’ and ‘1’ - selects channel 1 ‘HOTKEYs’ and ‘2’ - selects channel 2 ‘HOTKEYs’ and ‘3’ - selects channel 3 ‘HOTKEYs’ and ‘4’ - selects channel 4 ‘HOTKEYs’ and ‘5’ - selects channel 5 ‘HOTKEYs’ and ‘6’ - selects channel 6 ‘HOTKEYs’...
  • Page 46 be selected. For example HOTKEYs + 0 10216 would select port 1 (01) on the current AdderView, port 2 (02) on the next cascaded AdderView and port 16 on the last AdderView. Examples of common hotkey sequences (assuming CTRL + ALT hotkey option): To select channel 2: ba 2 press...
  • Page 47: Selecting Computers Using The Mouse

    4.9 Selecting computers using the mouse Computers may conveniently be selected using a three button mouse. In order to switch to the next computer simply hold down the central mouse button (the wheel mouse button on an IntelliMouse) and click on the left hand mouse button to select the next computer.
  • Page 48: Selecting Computers Using The On-Screen Menu

    4.10 Selecting computers using the on-screen menu You can conveniently select computers by name using the AdderView's on-screen menu. For systems with many computers this is the recommended method of computer selection. The on-screen menu is called up by pressing the ‘HOTKEYs’ and the ‘M’...
  • Page 49 To connect to a computer, place the menu bar over the computer name using a combination of the up and down cursor keys and the page up / page down keys. You may also use the wheel on a wheel mouse to move the menu bar up and down if you have enabled mouse control (see section 3.6.8).
  • Page 50 To select the computer with SHARED access press: When a computer is selected in SHARED mode, the computer’s video picture will be displayed on all the KVM consoles that are connected to that computer. Only one user will have control of the computer’s keyboard and mouse at any one time. If no keyboard or mouse activity has been detected for the timeout period (see section 3.6.13) then other KVM consoles may gain control.
  • Page 51 You may also use a 3-button mouse or wheel mouse to select a computer if you have enabled mouse control (see section 3.6.8). To select a computer in SHARED mode use the left hand mouse button ( the menu bar is positioned above the required computer name. To escape without selecting a new computer use the right hand mouse button.
  • Page 52: The Reminder Banner

    AdderView indicates an unsuccessful connection 4.11 The reminder banner Normally the AdderView will display a discreet computer name reminder banner that reminds you which computer you are connected to. This banner will normally appear at the top of the screen in a central location and may optionally be disabled (see section 4.12.2).
  • Page 53: Setting The User Preferences

    4.12 Setting the USER PREFERENCES The USER PREFERENCES are system operating parameters that are independently selectable for each user. From the main menu press F1 for MORE MENUS. Use the cursor keys to position the menu bar over USER PREFERENCES Press ENTER or RETURN to view the preferences.
  • Page 54: Reminder Colour

    screen in a central position but may be moved as required (see section 4.8) 4.12.3 REMINDER COLOUR Accessed from menu: USER PREFERENCES Settings: BLUE/TRANS, PINK/TRANS, BLUE/WHITE, WHITE/RED You may select the colour of the reminder banner. The BLUE/TRANS and PINK/TRANS select blue or pink text with a transparent background. The BLUE/WHITE and WHITE/RED settings select blue and white text on solid white and red backgrounds.
  • Page 55: Querying The Routing Status

    will clear all the computer and user names and set all parameters back to the factory defaults. To avoid activating this function by accident the administrator must confirm the reset instruction by pressing F8. See section 4.19 for details on using the SEND DATA TO RS232 PORT and READ DATA FROM RS232 PORT functions.
  • Page 56: Resetting User Port Keyboards And Mice

    Although it is theoretically possible to select computers on cascaded units by pressing the hotkeys and then typing in the port address this would be highly confusing for users and is not generally recommended. Consequently it is normally advisable to use the on-screen menu to select computers on cascaded units. However it is sometimes useful to be able to connect to ports on cascaded units via a specific cascade cable (rather than the first available of a group) in order to check that the cabling is working as expected.
  • Page 57: Using The Adderlink Extender

    4.17 Using the AdderLink extender Refer to the installation guide provided with your AdderLink extender. When using an AdderLink extender we highly recommend that you set the AdderLink's hotkeys to be different to the AdderView's hotkeys to avoid any confusion 4.18 What to do if you forget your ADMIN password If you forget your ADMIN account password you will not be able to access the AdderView MATRIX MP to add or edit users and computer names.
  • Page 58 AdderView. To save the menu names and configuration settings: 1. Logon to the Adder Technology website at www.adder.com and download the files AVMREAD.EXE and AVMWRITE.EXE. 2. Connect the serial port on the rear of the AdderView MATRIX MP to a serial COM port on your computer using the serial cable supplied with the AdderView.
  • Page 59: Switching Channels By Sending Rs232 Data

    USERS PASSWORDS COMPUTERS PORT Admin PC Alan's System Comms Server Comms PC Gateway 1 Gateway 2 Test System Web Browser To restore the saved / edited menu and configuration settings: 1. Connect the serial port on the rear of the AdderView MATRIX MP to a serial COM port on your computer using the serial cable supplied with the AdderView.
  • Page 60: Keyboard Equivalent Key Mappings

    No handshaking is implemented but valid command characters will be echoed back to the sender. The top nibble (4 bits) of the command byte defines the user port that is to be switched (1=port 1, 2=port 2). The bottom nibble defines the computer port that the user port is to be switched to (e.g.
  • Page 61 Sun keyboard). If you are using a Sun style controlling keyboard, the equivalent key mappings are: Sun keyboard Left Control Left Diamond ( ) Left Alt Alt Graph Right Diamond ( ) No equivalent Compose If you are using a PC style controlling keyboard, the equivalent key mappings are: IBM 104/105-key keyboard Left Ctrl...
  • Page 62: Upgrading The Adderview's Firmware

    5. Upgrading the AdderView's firmware The AdderView MATRIX MP uses flash memory technology which enables the firmware code to be upgraded by the user. New keyboards, mice operating systems and drivers are being launched all the time. From time to time the AdderView's firmware will be updated to provide support for these new devices.
  • Page 63 To perform a flash upgrade on the AdderView MATRIX MP: Step 1 - Prepare your computers Ensure that you have saved any important work on the connected computers. The AdderView MATRIX MP can be upgraded whilst attached to live systems but remember that the mouse connections will probably need to be reconstituted after the upgrade is finished (see sections 4.13 and 2.9).
  • Page 64 The latest version of the AdderView MATRIX MP firmware is available from the Adder Technology website at www.adder.com. The upgrade files will be supplied to you as a group and consist of several files as explained below. These files should be downloaded to the same directory on your computer.
  • Page 65 3) A data file that tells the upgrade program (XPROMP.EXE) which binary code files (HEX files) to download to the AdderView MATRIX MP and where to put each file. Theoretically this DAT file can be modified so that only certain processors are upgraded but do not do this unless specifically instructed by Adder technical support.
  • Page 66 Follow the instructions given on the screen to perform the upgrade. When the upgrade is complete the program will confirm that the upgrade has been successful and then quit. Step 7 - Switch the UPGRADE key to the OFF position and cycle the power Switch the UPGRADE switch on the rear of the AdderView to the OFF position and disconnect the power.
  • Page 67: Special Features Of The Adderview Matrix Mp

    This would setup an endless cyclical switching sequence that would prevent the AdderViews from operating correctly. The AdderView MATRIX MP may be synchronised with other Adder Technology KVM switches that support compatible synchronisation features. These include the AdderView MATRIX and SmartView XPro products running firmware versions of 1.12 or higher.
  • Page 68 Synchronised AdderViews used for a dual head video switching application The pinout of the RS232 synchronisation cable is as shown below. AdderView MATRIX MP Installation and Use Page 67...
  • Page 69: Logging Access Activity

    A simple data logging program may be downloaded from the Adder Technology website (XPLOG.EXE). This enables the activity log to be saved to a file or printed to a printer.
  • Page 70 {activity_log_destination} is the file name where the log is to be stored or the word PRINT if the log is to be printed on a printer attached to the computer’s parallel port. LPT1 {com_port} is the computer’s serial port that is connected to the AdderView. Options are 1 (for COM1) or 2 (for COM2).
  • Page 71: Appendix A. Cable And Connector Specifications

    Appendix A. Cable and connector specifications IMPORTANT NOTE The maximum cable lengths supported vary widely between devices and cables. It may be possible to use cables that are longer than those specified below with certain PCs and peripherals but this cannot be guaranteed. If you experience problems try using shorter cables.
  • Page 72 Part code Description VKVM-1M Cable for PC connection (PS/2 style) VKVM-1M-AT Cable for PC connection (AT style) VKVM-2M Cable for PC connection (PS/2 style) VKVM-2M-AT Cable for PC connection (AT style) VKVM-5M Cable for PC connection (PS/2 style) VKVM-5M-AT Cable for PC connection (AT style) VKVM-10M Cable for PC connection (PS/2 style) VKVM-10M-AT...
  • Page 73 Cables for connection to Sun computers with 8-pin keyboard/mouse connectors: Cables to Sun computers with 8 pin mini-DIN keyboard/mouse connectors may be up to 20 metres long. If you use an extension cable then this should be added to the MATRIX MP end of the cable.
  • Page 74 Cables for connection to computers with USB keyboard/mouse connections: Cables to computers with USB keyboard/mouse connectors may be up to 20 metres long. If you use an extension cable then this should be added to the MATRIX MP end of the cable as the USB end can only be extended by up to 5 mertres. Part code Description CCUSB-2M...
  • Page 75 Adapters: VSA1 mouse adapter - This is required if you wish to connect a computer that has a 9-pin serial mouse connection: Cables should be no longer than 30 metres. NOTE - There are several common wiring specifications for 6-pin mini-DIN to 9-pin serial adapters.
  • Page 76 VSA2 keyboard adapter - If your PC has a 5-pin DIN AT style keyboard connector you will need a PS/2 to AT keyboard adapter 6-pin mini-DIN female to 5-pin DIN male. VSA7 video adapter - If your Sun computer has a 13W3 video connector then you will need to fit a 15-way D-type to 13W3 video adapter onto the end of the Sun cable.
  • Page 77: B - Problem Solving

    Poor video quality with smearing fuzziness or ripple. Action: Use screened coaxial video cables to connect your devices to the AdderView. For more help with problems visit the Adder Technology website at www.adder.com. AdderView MATRIX MP Installation and Use Page 76...
  • Page 78 Notes AdderView MATRIX MP Installation and Use Page 77...
  • Page 79 Notes AdderView MATRIX MP Installation and Use Page 78...
  • Page 80 www.adder.com www.adder.com Installation & Use MATRIX MP MATRIX MP AdderView AdderView...

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