Summary of Contents for ADDER SMART View PRO SV12PRO
Page 1
SMART V V i i e e w w www.addertec.com 16 Port SMART View PRO 12 Port SMART View PRO 8 Port SMART View PRO 4 Port SMART View PRO SV16PRO SV12PRO SV8PRO SV4PRO...
Warranty Adder Technology Ltd warrants that this product shall be free from defects in workmanship and materials for a period of one year from the date of original purchase. If the product should fail to operate correctly in normal use during the warranty period, Adder will replace or repair it free of charge.
Radio Frequency Energy Shielded cables must be used with this equipment to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances. European EMC directive 89/336/EEC This equipment has been tested and found to comply with the limits for a class B computing device in accordance with the specifications in the European standard EN55022.
1. Introduction Thank you for purchasing the Adder SmartView Pro. Your SmartView Pro is a high performance keyboard, monitor and mouse sharing device which supports a wide range of PC hardware and software platforms. 1.1 Key features Control multiple PCs from a local and remote keyboard, monitor and mouse. On-screen menu allows computers to be selected by name.
6 x stick on self-adhesive rubber feet. 2 x mounting brackets for fixing the unit into a 19 inch rack. 4 x screws for fixing mounting brackets to SmartView Pro (6 screws supplied with SV12PRO and SV16PRO models) This installation guide. SmartView...
1.3 Product information Fig. 1 - SmartView SV8PRO Fig. 2 - Remote control pad / display (optional accessory for 4 & 8 port models) SmartView Installation and Use Page 7...
Page 9
Fig. 3 - SmartView SV4PRO SmartView Installation and Use Page 8...
Page 10
Fig. 4 - SmartView SV12PRO SmartView Installation and Use Page 9...
Page 11
Fig. 5 - SmartView SV16PRO SmartView Installation and Use Page 10...
2. Installation 2.1 What you will need Cables to connect the SmartView to each of your PC keyboard, video and mouse ports. Cable specifications are given in appendix A. (You do not need to connect a mouse cable if you are not using the mouse). A monitor with a standard VGA/SVGA (15 pin) connector that will work when connected directly to each of your PCs.
2.2 Mounting the SmartView The SmartView has been designed to be used either on a desktop or mounted in a 19 inch rack. If the SmartView is to be used on a desktop then you will need to stick the supplied self-adhesive rubber feet to the underside of the SmartView. If the SmartView is to be mounted in a 19 inch rack then you will need to fit the rack mounting brackets to the side of the SmartView.
2.4 Configuring your PCs Configure your PC in the same way that you would if your keyboard, mouse and monitor were all connected directly to your PC, but bearing in mind the following points: SmartView emulates Microsoft compatible serial, IntelliMouse and PS/2 mice, so ensure that your PC software is configured for a Microsoft mouse of the correct type.
For example: to set hotkey option 2 type the following at the 'C' prompt (at SmartView 'C' prompt) To exit configure mode type: 2.6 Summary of SmartView configuration options Full details of each of the configuration options and their uses are given in section 4. B1 - screen saver disabled (default) B2 - Blank screen after 1 minute of inactivity B3 - Blank screen after 2 minutes of inactivity...
Page 16
S1 - 2 seconds of inactivity before allowing switchover between A & B ports (default) S2 - 5 seconds of inactivity before allowing switchover between A & B ports S3 - 10 seconds of inactivity before allowing switchover between A & B ports S4 - 30 seconds of inactivity before allowing switchover between A &...
F1 - Display firmware first digit F2 - Display firmware second digit F3 - Display firmware third digit F5 - Restore PS/2 mouse function F6 - Restore IntelliMouse function F8 - RESET all configurations to default settings. (Display confirms with 'r'). P - Sets password - see section 4.8 for instructions.
2.8 Re-enabling a disconnected PS/2 mouse If you disconnect the shared PS/2 mouse from the SmartView by accident during operation then the mouse operation will be lost when the mouse is plugged back in. To avoid having to reboot the entire system in this situation the SmartView is fitted with an automatic mouse recovery system.
Page 19
Standard PS/2 mouse data uses a different data format to IntelliMouse data and so two reset functions are provided on the SmartView. The type of data format expected by the PC depends upon the driver and the type of mouse that was connected when the driver was booted.
3. Using the SmartView This section explains the general operation of the SmartView. We recommend that you read this section before starting to use the product. 3.1 Power on status At power on the SmartView selects PC number 1 and displays '1'. If a password has been set then ‘P’...
Page 21
The SELECT key can also be used to access the SmartView’s configuration mode (see section 2.5). To do this press the key and hold it down for 5 seconds until ‘C’ appears on the SmartView’s front panel display. An optional remote controller is also available for the SV4PRO and SV8PRO models which replicates the SELECT key and display, but can be located remotely from the SmartView.
3.4 Status display The status display usually shows the currently selected port. If autoscan mode is selected, the segments will illuminate in sequence in a clockwise direction interspersed with a display of the currently selected channel. If SmartView has been locked, ‘P’...
3.5 Using the dual control ports (A and B) The SmartView is fitted with two control ports, A and B. Each control port has a keyboard, mouse and monitor connection. Either control port may be used to access the SmartView. Typically port A may be used for local access and port B for remote access (up to 20 metres away).
Page 24
‘HOTKEYs’ and ‘9’ - selects channel 9 ‘HOTKEYs’ and ‘1 then 0’ - selects channel 10 ‘HOTKEYs’ and ‘1 then 1’ - selects channel 11 ‘HOTKEYs’ and ‘1 then 2’ - selects channel 12 ‘HOTKEYs’ and ‘1 then 3’ - selects channel 13 ‘HOTKEYs’...
Examples of common hotkey sequences (assuming CTRL + ALT hotkey option): To select channel 2: ba 2 press To 'tab through' channels: ba v press release To select channel 12 (on a 12 or 16 port SmartView): ba 1 press press 3.7 On Screen Menu control SmartView Pro can conveniently select a computer using the integral On Screen...
Page 26
On-Screen menu (models SV4PRO and SV8PRO) Port numbers are entered as single digits On-Screen menu (models SV12PRO and SV16PRO) Port numbers are entered as double digits with leading zeros where required Adding a computer to the menu list With the menu visible on the screen, press the INSERT key. This will cause a new Computer entry field to be inserted on the menu.
Page 27
entry field and you can enter the port number for the named Computer. Port numbers are specified using single digits on the 4 and 8 port models and double digits on the 12 and 16 port models (adding a leading 0 if necessary). If you are using cascaded SmartView Pro units, the cascade routing will need to be entered (see section 3.10 for more details).
Summary of keys used by the menu and their function ‘HOTKEYs’ and ‘M’ - calls the menu up onto the screen (even if no PC video exists) ‘INSERT’ - adds a computer entry AFTER the currently selected line ‘SHIFT’ and ‘INSERT’ - adds a computer entry BEFORE the currently selected line ‘DELETE’...
Page 29
names. The On Screen Menu is recommended for selecting computers on cascaded SmartViews as this avoids the need to use long hotkey sequences that may be hard to remember. When using the On Screen Menu, limit the cascade depth to three levels (the maximum number of port digits that can be added to the menu).
Page 30
A typical cascade of two SmartViews SmartView Installation and Use Page 29...
4. SmartView configuration options All the options described in this section are entered in SmartView configure mode - see section 2.5 for instructions on entering configure mode. 4.1 Screen saver time delay SmartView contains a programmable screen saver which will blank the display after the set time delay with no keyboard or mouse activity.
L1 - SmartView only locks on to active ports during autoscanning (default) L2 - SmartView locks on to every port in turn during autoscanning L3 - SmartView powers on in autoscan mode and locks on to active ports only L4 - SmartView powers on in autoscan mode and locks on to all ports T1 - 2 seconds autoscan delay time before switching to next port (default) T2 - 5 seconds autoscan delay time before switching to next port T3 - 7 seconds autoscan delay time before switching to next port...
S1 - 2 seconds of inactivity before allowing switchover between A & B ports (default) S2 - 5 seconds of inactivity before allowing switchover between A & B ports S3 - 10 seconds of inactivity before allowing switchover between A & B ports S4 - 30 seconds of inactivity before allowing switchover between A &...
U1 - SmartView channels are switchable using a 3 button mouse or IntelliMouse (default) (SmartView reports 2 button mouse mode to PCs) U2 - SmartView channels are not switchable using 3 button mouse or IntelliMouse (SmartView reports 2 button mouse mode to PCs) U3 - SmartView channels are not switchable using 3 button mouse or IntelliMouse (SmartView reports 3 button mouse mode to PCs)
4.6 Firmware functions (version query, mouse restore and reset) For technical support purposes, it may be necessary to find the firmware release version for the control software in your SmartView. For example, if the release version is v1.02 the response shown to F1(enter) will be a brief display of the digit ‘1’, then F2(enter) will be a brief display of the digit ‘0’, then F3(enter) will be a brief display of the digit ‘2’.
4.8 Setting a security password There are many situations where unrestricted access to corporate file servers or sensitive information needs to be controlled. In such circumstances, the SmartView can be locked away in a room or secure cabinet and controlled remotely. In this mode typing the keyboard hotkeys together with 0 will blank the screen, disconnect the keyboard and mouse from all of the computers and display ‘P’...
4.9 Cascade query code The SmartViews use a special ‘query code’ to detect whether or not they are connected to another SmartView. By default your SmartView Pro uses query code AD. SmartView Pro units with firmware versions less than 1.09 and SmartView units with firmware version less than 1.18 used query code EF.
Appendix A. Cable and connector specifications IMPORTANT NOTE The maximum cable lengths supported vary widely between devices and cables. It may be possible to use cables that are longer than those specified below with certain PCs and peripherals but this cannot be guaranteed. If you experience problems try using shorter cables.
Page 39
RS232 serial mice - these require a special converter to connect the RS232 lines present on the SmartView mouse ports to the RS232 port on a PC. Cables should be no longer than 30 metres. A3. Expansion port pin assignments The 15 way D connector located on the back of the SmartView provides connections for the remote control module and allows an external RS232 device to control the SmartView.
Appendix B. Problem Solving Problem: Poor video quality with smearing fuzziness or ripple. Action: Use screened coaxial video cables to connect your devices to the SmartView. Problem: Mouse does not move cursor on screen. Action: Ensure that the mouse and computer are both connected to SmartView before power is connected and ensure that the SmartView is powered on before the attached computer.
Page 41
Problem: Mouse causes channel to change. Action: Some cheaper mice are not fully compatible with the SmartView and can lose data causing the channel to be changed (if mouse switching of channels is enabled). If you experience this problem then change the mouse and use a Microsoft, Logitech, IBM, Compaq or Hewlett-Packard type.
Page 42
Problem: Video appears to be lost after a PC has gone into auto power down mode. Moving the mouse and typing at the keyboard does not wake it up. Action: Some computers tested output an incomplete video signal in auto power down mode.
Page 43
Notes SmartView Installation and Use Page 42...
Page 44
SMART V V i i e e w w I N S TA L L AT I O N & U S E ADDER Technology Limited Technology House Trafalgar Way Bar Hill Cambridge CB3 8SQ • England T: +44 (0) 1954 780044 F: +44 (0) 1954 780081 sales@addertec.com...
Need help?
Do you have a question about the SMART View PRO SV12PRO and is the answer not in the manual?
Questions and answers