ADDER View Matrix AVM208 Installation And Use Manual
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ADDER View Matrix AVM208 Installation And Use Manual

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ADDER V V i i e e w w
MATRIX
16 Port AV MATRIX 2 User
AVM216
8 Port AV MATRIX 2 User
AVM208
www.addertec.com

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  • Page 1 ADDER V V i i e e w w MATRIX 16 Port AV MATRIX 2 User AVM216 8 Port AV MATRIX 2 User AVM208 www.addertec.com...
  • Page 2 AdderView AdderView MATRIX MATRIX Installation and Use Part Model AVM208 AdderView Matrix – 2 user ports and 8 computer ports AVM216 AdderView Matrix – 2 user ports and 16 computer ports An electronic version of this manual may be downloaded from www.addertec.com Eine deutsche Version dieses Handbuches kann von der Website www.addertec.com heruntergeladen werden...
  • Page 3 2 years from the date of original purchase. If the product should fail to operate correctly in normal use during the warranty period, Adder will either repair it free of charge, or, at Adder's discretion, AdderView MATRIX...
  • Page 4 Adder’s total liability under the terms of this warranty shall in all circumstances be limited to the replacement value of this product. If any difficulty is experienced in the installation or use of this product that you are unable to resolve, please contact your supplier.

  • Page 5: Table Of Contents

    Contents 1. Introduction..................5 1.1 Key features and benefits ...............6 1.2 AdderView MATRIX package contents...........8 1.3 AdderView MATRIX rackmount kit for model 208........8 1.4 AdderView MATRIX rackmount kit for model 216........8 1.5 Product information ................9 2. Installation..................11 2.1 What you will need .................11 2.2 Mounting the AdderView ................12 2.3 Connecting your devices ...............13 2.4 Configuring your PCs ................14...
  • Page 6 4. Using the AdderView MATRIX ............36 4.1 Rear panel special function switches............36 4.2 Power supply connections and indicators ..........36 4.3 USER display and key switch ..............36 4.4 COMPUTER display and key switch............37 4.5 Activity indicators ...................38 4.6 Selecting a computer using the front panel controls.......38 4.7 Logging on to the AdderView MATRIX ...........39 4.8 Keyboard hotkeys ..................40 4.9 Selecting computers using the mouse............43...

  • Page 7: Introduction

    1. Introduction Thank you for purchasing the Adder AdderView MATRIX. Your AdderView MATRIX is a very high performance Keyboard, Video monitor and Mouse (KVM) sharing device which supports a wide range of PC hardware and software platforms. The AdderView MATRIX supports multiple users and enables each user to independently access the connected computers.

  • Page 8: Key Features And Benefits

    1.1 Key features and benefits Enables many computers to be independently controlled by two users. On-screen menu allows computers to be selected by name or description. Configurable security enables administrator to assign access rights to users. Two independent users are supported on all models. Advanced On-Screen Display (OSD) for easy control and configuration.
  • Page 9 Can be cascaded to a depth of four levels to provide a video switching network. Automatically restores keyboard and mouse states when channel changed. Supports keyboard modes 1,2 and 3 and mouse prompt and stream modes for maximum compatibility. Includes screen saver, auto-scan and name search options. Supports moving or blank screen savers and auto-logout on screen save option.

  • Page 10: Adderview Matrix Package Contents

    1.2 AdderView MATRIX package contents AdderView MATRIX. Power supply suitable for your country. 6 x stick on self-adhesive rubber feet. This installation guide. 1.3 AdderView MATRIX rackmount kit for model 208 (part code RMK1) 2 x mounting brackets for fixing the unit into a 19 inch rack. 4 x screws for fixing mounting brackets to AdderView MATRIX.

  • Page 11: Product Information

    1.5 Product information Fig. 1 - AdderView MATRIX 208 and 216 models viewed from the front AdderView MATRIX Installation and Use Page 9...
  • Page 12 Fig. 2 - AdderView MATRIX 208 and 216 models viewed from the rear AdderView MATRIX Installation and Use Page 10...

  • Page 13: Installation

    For the computer connections you will need: Cables to connect the AdderView MATRIX to each of your computer keyboard, video and mouse ports. Cable specifications are given in appendix A. Adder 3-in-1 keyboard / video / mouse combination cables are particularly recommended for neatness, convenience and video quality.

  • Page 14: Mounting The Adderview

    For the user port connections you will need: A monitor with a standard VGA-style 15-pin analogue video connector that will work when connected directly to each of your PCs. AdderView MATRIX supports low and high resolution monitors. A PS/2 or AT style keyboard. If you are using an AT keyboard with a 5-pin connector you may connect this to the AdderView MATRIX using a standard AT to PS/2 keyboard adapter.

  • Page 15: Connecting Your Devices

    AdderView as the are several different standard wiring configurations for these adapters. Suitable serial adapters are supplied in Adder's AT cable kits (part codes VKVM-2M-AT, VKVM-5M-AT and VKVM-10M-AT - see appendix A) The AdderView is now ready for connection to the mains using the mains power adapter supplied.

  • Page 16: Configuring Your Pcs

    2.4 Configuring your PCs Configure your PC in the same way that you would if your keyboard, mouse and monitor were all connected directly to your PC, but bearing in mind the following point: AdderView emulates Microsoft compatible serial, IntelliMouse and PS/2 mice, so ensure that your PC software is configured for a Microsoft mouse of the correct type.
  • Page 17 When cascading AdderView MATRIX keep in mind the following rules The maximum number of layers in a AdderView MATRIX cascade is four. You may cascade MATRIX units with 1 or 2 KVM links. The number of KVM links that you install defines the number of simultaneous uses that are supported. Keep all cascade cables as short as possible.
  • Page 18 The following diagrams show some typical AdderView MATRIX installations. AdderView MATRIX Installation and Use Page 16...
  • Page 19 Fig. 3 - A typical installation using a single AdderView MATRIX 208 AdderView MATRIX Installation and Use Page 17...
  • Page 20 Fig. 4 - A cascaded application using multiple AdderView MATRIX units AdderView MATRIX Installation and Use Page 18...

  • Page 21: Maximising The Video Quality

    AdderView MATRIX installation we recommend the following: Use the shortest possible video cables between your devices. High quality two metre long cables such as the Adder 3-in-1 combination cable will give excellent results. Avoid using cables with 15-pin D-type connectors that are not specifically designed to carry video signals - you will see a picture but the quality will be truly appalling with smudging, ghosting and loss of focus.

  • Page 22: Other Useful Installation Information

    2.7 Other useful installation information PC boot up sequence - When your PCs are powered on they communicate with any attached keyboards and mice and setup parameters required by the particular operating system. It is necessary for the AdderView to be attached and powered on during this sequence so that it can give the required responses and keep track of all the modes and settings requested by each of the connected PCs.

  • Page 23: Hot Plugging The Adderview Into Running Systems And Re-Enabling

    the AdderView's keyboard and mouse reset function (see section 4.16). This function only resets the keyboard and mouse attached to the selected user port. It does not affect the status of any of the AdderView's other ports or the CPU connections.

  • Page 24: Connecting The Adderlink Extender

    Your AdderLink Extender unit will need to be fitted with firmware version 1.08 or higher if it is a Gold model or 2.08 or higher if it is a non-Gold model. If you have an earlier AdderLink unit please contact Adder technical support for advice. AdderView MATRIX...

  • Page 25: Configuring The Adderview

    3. Configuring the AdderView MATRIX 3.1 Configuration summary The AdderView is configured using the on-screen menu system which is activated by default when you first power on the system. It may also be accessed by using the keyboard 'hotkeys' (see section 4.8) or by using the AdderView's front panel keys (see section 4.6).

  • Page 26: Enabling Password Security

    Step 3 - Create user accounts Login to the AdderView using the ADMIN account and add user profiles and passwords for each of the system users (see section 3.4). The AdderView supports up to 16 user profiles. Step 4 - Add / edit names to identify your computers Whilst you are logged into the AdderView using the ADMIN account, create names for each of the computers that you have attached to the system.

  • Page 27: Setting An Admin Password

    To switch on the password security system: From the main on-screen menu press F1 for MORE MENUS. Select SETUP OPTIONS from the menu. Move the menu bar over the SECURITY option. Press SPACE BAR to enable security. Press ESC to quit from the menu. 3.3 Setting an ADMIN password The AdderView MATRIX supports up to 16 user profiles.

  • Page 28: Creating And Editing User Accounts

    3.4 Creating and editing user accounts To create user accounts: Ensure that you are logged on as the ADMIN user. From the main on-screen menu press F1 for MORE MENUS. Select EDIT USER LIST from the menu. Press INSERT to add a new user. Type in the name of the new user and press RETURN or ENTER.
  • Page 29 MATRIXs then the port numbers will be four, six or eight characters long depending upon whether you have two, three or four levels of cascade (see figure 7). See the end of this section and section 4.10 for an explanation of how the port numbers are constructed.
  • Page 30 Creating entries for computers connected to cascaded AdderViews You can cascade AdderView MATRIX units using one or two KVM links. Section 2.5 explains the rules that you must follow when installing a AdderView cascade. The number of cascade links that you install determines the number of simultaneous users that can access computers on the cascaded AdderViews.
  • Page 31 Fig. 5 - Creating menu entries for computers that are connected to cascaded AdderViews AdderView MATRIX Installation and Use Page 29...

  • Page 32: Setting The Setup Options And Global Preferences

    Fig. 6 - Possible cascade groups and their associated names 3.6 Setting the SETUP OPTIONS and GLOBAL PREFERENCES The SETUP OPTIONS and GLOBAL PREFERENCES are system operating parameters that apply to the whole system rather than to individual users. These may only be setup or changed by the system administrator logged in using the ADMIN account.
  • Page 33 3.6.1 SECURITY Accessed from menu: SETUP OPTIONS Settings: DISABLED, ENABLED With security disabled there is no requirement for users to login to the system. All users have full access to all the connected computers and full administration rights. With security enabled, users are required to login to the AdderView. Each user is allocated access rights to computers by the system administrator and they are only able to see the computers that they have access to on their on-screen menu.
  • Page 34 quickly select a chosen computer without activating the on-screen menu. See section 4.8 for full details on using keyboard hotkeys to control the AdderView. We do not normally recommend that you disable the hotkeys but if you choose to do this then you will need to access the on-screen menu using the AdderView's front panel controls.
  • Page 35 Accessed from menu: GLOBAL PREFERENCES Settings: ENABLED, DISABLED Like most Adder Technology KVM switches, the AdderView MATRIX's channel may be switched using a three button mouse or IntelliMouse (see section 4.9). Pressing the central button or wheel button together with the left hand mouse button will cause the AdderView to switch to the next available computer.
  • Page 36 3.6.9 AUTOSCAN MODE Accessed from menu: GLOBAL PREFERENCES Settings: SCAN LIST, ACTIVE PCs, ALL PCs The AdderView supports an autoscan mode that automatically scans between the connected computers in sequence. The AdderView supports three autoscan modes. In the first mode the AdderView will scan all the named computers that are defined in the autoscan list (SCAN LIST).
  • Page 37 3.6.10 AUTOSCAN PERIOD Accessed from menu: GLOBAL PREFERENCES Settings: DISABLED; 2, 5, 7, 10, 15, 20, 30 SECONDS The autoscan time defines the length of time that the AdderView will display video from an autoscanned computer before changing to the next computer. If the DISABLED setting is chosen then no autoscan functions will be available.

  • Page 38: Using The Adderview Matrix

    4. Using the AdderView MATRIX This section explains the general operation of the AdderView MATRIX. We recommend that you read this section before starting to use the product. 4.1 Rear panel special function switches Before powering on the AdderView ensure that the two option switches on the rear are set to the OFF (up) position.

  • Page 39: Computer Display And Key Switch

    4.4 COMPUTER display and key switch The COMPUTER key selects the computer port that is to be connected to the user port that is currently displayed on the green USER display (see figure 1). Pressing the key will cause the red COMPUTER display to change to the next available computer port in numerical sequence.

  • Page 40: Activity Indicators

    4.5 Activity indicators The AdderView MATRIX has a front panel activity indicator for each user port (see figure 1). The indicator will flash when keyboard or mouse data is received by the AdderView. These indicators provide a useful confirmation that the keyboards and mice connected to the AdderView are functioning normally.

  • Page 41: Logging On To The Adderview Matrix

    Action of the COMPUTER key if no security has been set and the front panel controls are enabled Action of the COMPUTER key if the front panel controls are enabled, security has been set and the current logged in user only has access to computer ports 1,3 and 7 Action of the COMPUTER key if the front panel controls have been disable.

  • Page 42: Keyboard Hotkeys

    name and password to access the AdderView. 4.8 Keyboard hotkeys AdderView MATRIX can be conveniently controlled using special keyboard hotkey combinations. These hotkey combinations can be used to select computers and perform a number of other useful functions. All of the hotkey control commands are invoked by holding down the hotkeys and then pressing a command key.
  • Page 43 ‘HOTKEYs’ and ‘1’ - selects channel 1 ‘HOTKEYs’ and ‘2’ - selects channel 2 ‘HOTKEYs’ and ‘3’ - selects channel 3 ‘HOTKEYs’ and ‘4’ - selects channel 4 ‘HOTKEYs’ and ‘5’ - selects channel 5 ‘HOTKEYs’ and ‘6’ - selects channel 6 ‘HOTKEYs’...
  • Page 44 be selected. For example HOTKEYs + 0 10216 would select port 1 (01) on the current AdderView, port 2 (02) on the next cascaded AdderView and port 16 on the last AdderView. Examples of common hotkey sequences (assuming CTRL + ALT hotkey option): To select channel 2: ba 2 2 ba...

  • Page 45: Selecting Computers Using The Mouse

    4.9 Selecting computers using the mouse Computers may conveniently be selected using a three button mouse. In order to switch to the next computer simply hold down the central mouse button (the wheel mouse button on an IntelliMouse) and click on the left hand mouse button to select the next computer.

  • Page 46: Selecting Computers Using The On-Screen Menu

    4.10 Selecting computers using the on-screen menu You can conveniently select computers by name using the AdderView's on-screen menu. For systems with many computers this is the recommended method of computer selection. The on-screen menu is called up by pressing the ‘HOTKEYs’ and the ‘M’...
  • Page 47 To connect to a computer, place the menu bar over the computer name using a combination of the up and down cursor keys and the page up / page down keys. You may also use the wheel on a wheel mouse to move the menu bar up and down if you have enabled mouse control (see section 3.6.7).
  • Page 48 To select the computer with SHARED access press: When a computer is selected in SHARED mode, the computer’s video picture will be displayed on all the KVM consoles that are connected to that computer. Only one user will have control of the computer’s keyboard and mouse at any one time. If no keyboard or mouse activity has been detected for the timeout period (see section 3.6.12) then other KVM consoles may gain control.
  • Page 49 You may also use a 3-button mouse or wheel mouse to select a computer if you have enabled mouse control (see section 3.6.7). To select a computer in SHARED mode use the left hand mouse button ( ) whilst the menu bar is positioned above the required computer name. To escape without selecting a new computer use the right hand mouse button.

  • Page 50: The Reminder Banner

    AdderView indicates an unsuccessful connection 4.11 The reminder banner Normally the AdderView will display a discreet computer name reminder banner that reminds you which computer you are connected to. This banner will normally appear at the top of the screen in a central location and may optionally be disabled (see section 4.12.2).

  • Page 51: Setting The User Preferences

    4.12 Setting the USER PREFERENCES The USER PREFERENCES are system operating parameters that are independently selectable for each user. From the main menu press F1 for MORE MENUS. Use the cursor keys to position the menu bar over USER PREFERENCES Press ENTER or RETURN to view the preferences.

  • Page 52: Using The Functions Menu

    screen in a central position but may be moved as required (see section 4.8) 4.12.3 REMINDER COLOUR Accessed from menu: USER PREFERENCES Settings: BLUE/TRANS, PINK/TRANS, BLUE/WHITE, WHITE/RED You may select the colour of the reminder banner. The BLUE/TRANS and PINK/TRANS select blue or pink text with a transparent background. The BLUE/WHITE and WHITE/RED settings select blue and white text on solid white and red backgrounds.

  • Page 53: Querying The Routing Status

    will clear all the computer and user names and set all parameters back to the factory defaults. To avoid activating this function by accident the administrator must confirm the reset instruction by pressing F8. 4.14 Querying the routing status It is sometimes useful to know which KVM consoles are connected to which computers and their connection modes (shared, exclusive or video only).
  • Page 54 However it is sometimes useful to be able to connect to ports on cascaded units via a specific cascade cable (rather than the first available of a group) in order to check that the cabling is working as expected. To do this you can use a hotkey sequence similar to the example shown below.

  • Page 55: Resetting User Port Keyboards And Mice

    ba 0 press release press release press release 4 ba press release 4.16 Resetting user port keyboards and mice The AdderView gives you the facility to perform a complete power off reset of the keyboard and mouse that are connected to a selected user port. This can be useful if you wish to disconnect the keyboard or mouse and replace them with alternatives.

  • Page 56: Using The Adderlink Extender

    4.17 Using the AdderLink extender Refer to the installation guide provided with your AdderLink extender. When using an AdderLink extender we highly recommend that you set the AdderLink's hotkeys to be different to the AdderView's hotkeys to avoid any confusion 4.18 What to do if you forget your ADMIN password If you forget your ADMIN account password you will not be able to access the AdderView MATRIX to add or edit users and computer names.

  • Page 57: Saving And Restoring The Menu Configuration To And From An Excel

    AdderView. To save the menu names and configuration settings: 1. Logon to the Adder Technology website at www.addertec.com and download the files AVMREAD.EXE and AVMWRITE.EXE. 2. Connect the serial port on the rear of the AdderView MATRIX to a serial COM port on your computer using the serial cable supplied with the AdderView.
  • Page 58 To edit the menu names and configuration settings: You may open the AVMDATA.CSV using a spreadsheet program such as Microsoft Excel. The format of a typical file is shown below. You will see that the computer names (rows) are tabulated against the user profiles (columns). To grant a user access to a computer, enter the value 1 in the box that is common to the computer’s row and the user’s column.

  • Page 59: Switching Channels By Sending Rs232 Data

    4.20 Switching channels by sending RS232 data You can switch the AdderView MATRIX remotely by sending RS232 data to the serial communications port (located on the rear panel adjacent to the power connectors). All data should be sent using the following RS232 protocol. Baud: 19200, bits: 8, stopbits: 1, parity:none No handshaking is implemented but valid command characters will be echoed back to the sender.
  • Page 60 5. Upgrading the AdderView's firmware The AdderView MATRIX uses flash memory technology which enables the firmware code to be upgraded by the user. New keyboards, mice operating systems and drivers are being launched all the time. From time to time the AdderView's firmware will be updated to provide support for these new devices.
  • Page 61 To perform a flash upgrade on the AdderView MATRIX: Step 1 - Prepare your computers Ensure that you have saved any important work on the connected computers. The AdderView MATRIX can be upgraded whilst attached to live systems but remember that the mouse connections will probably need to be reconstituted after the upgrade is finished (see sections 4.13 and 2.9).
  • Page 62 The display should now show: Step 6 - Run the upgrade program The latest version of the AdderView MATRIX firmware is available from the Adder Technology website at www.addertec.com. The upgrade files will be supplied to you as a group and consist of several files as explained below. These files should be downloaded to the same directory on your computer.
  • Page 63 (HEX files) to download to the AdderView MATRIX and where to put each file. Theoretically this DAT file can be modified so that only certain processors are upgraded but do not do this unless specifically instructed by Adder technical support.
  • Page 64 Follow the instructions given on the screen to perform the upgrade. When the upgrade is complete the program will confirm that the upgrade has been successful and then quit. Step 7 - Switch the UPGRADE key to the OFF position and cycle the power Switch the UPGRADE switch on the rear of the AdderView to the OFF position and disconnect the power.

  • Page 65: Upgrading The Adderview's Firmware

    Appendix A. Cable and connector specifications IMPORTANT NOTE The maximum cable lengths supported vary widely between devices and cables. It may be possible to use cables that are longer than those specified below with certain PCs and peripherals but this cannot be guaranteed. If you experience problems try using shorter cables.
  • Page 66 6-pin mini-DIN female to 5-pin DIN male (readily available). Cables should be no longer than 30 metres. RS232 serial mice - these require a special converter (Adder part code VSA1) to connect the RS232 lines present on the AdderView mouse ports to the RS232 port on a PC.
  • Page 67 Part Code Description VKVM-1M 3-in-1 Adder cable, 1 metre long VKVM-1M-AT 3-in-1 Adder cable, 1 metre long with AT and serial adapters VKVM-2M 3-in-1 Adder cable, 2 metres long VKVM-2M-AT 3-in-1 Adder cable, 2 metres long with AT and serial adapters...

  • Page 68: B - Problem Solving

    Problem: Poor video quality with smearing fuzziness or ripple. Action: Use screened coaxial video cables to connect your devices to the AdderView. For more help with problems visit the Adder Technology website at www.addertec.com. AdderView MATRIX Installation and Use Page 66...
  • Page 69 Notes AdderView MATRIX Installation and Use Page 67...
  • Page 70 Notes AdderView MATRIX Installation and Use Page 68...
  • Page 71 ADDER V V i i e e w w MATRIX I N S TA L L AT I O N & U S E ADDER Technology Limited Technology House Trafalgar Way Bar Hill Cambridge CB3 8SQ • England T: +44 (0) 1954 780044 F: +44 (0) 1954 780081 sales@addertec.com...

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