About Float Keys And Your Phone - Mitel 5340 User Manual

5340 IP Phone – Float Key Addendum

ABOUT FLOAT KEYS AND YOUR PHONE

The Mitel 5340 IP Phone with float key functionality is a full-feature, dual port, dual mode
enterprise-class lower-volume financial trading device that provides voice communication over
an IP network. It features a large graphics display (160 x 320) and self-labeling keys. The 5340
IP Phone offers 48 programmable multi-function keys for one-touch feature access, including
three float keys. Float Key functionality is licensed through the Integrated Office Assistant (IOA)
Application (which includes the Integrated Office Companion application and the Float Key
license), and provides the following additional features:
• Display unanswered ringing lines on designated keys that may otherwise be on hidden page
displays.
• Provide a ringing line queue – due to the number of ringing lines at any one time, you are
able to view the queue of unanswered "floated" lines, and answer them as quickly as
possible.
• Support for Hotdesking, and resilient configurations.
Note: Hotdesking of multiple users into a float key enabled 5340 IP Phone is not
supported.
• The single directory number within the 3300 to which the Float Key functionality is bound
may be either a Registration or mobile Directory Number.
• Programmed float keys for any 5340 stored within the 3300 are resilient and operational in
the absence of the IOA Application (e.g. PC is turned off or laptop undocked).
This addendum is intended for end users who need to know how to program and use the Float
Key functionality.
This addendum describes
• the licensing requirements for activating the float key capability on your 5340 IP Phone
• setting up the float keys
• using the float keys to answer and handle calls.
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