2Wire HomePortal Installation Manual
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2Wire HomePortal Installation Manual

For models 100 and 100w
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I n s t a l l a t i o n G u i d e f o r M o d e l s 1 0 0 a n d 1 0 0 W

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  • Page 1 I n s t a l l a t i o n G u i d e f o r M o d e l s 1 0 0 a n d 1 0 0 W...

  • Page 2: Safety Information

    OR OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF. 2Wire, Inc. reserves the right to make any modification to this manual or the information contained herein at any time without notice. The software described herein is governed by the terms of a separate user license agreement.

  • Page 3: Table Of Contents

    Installing the HomePortal Setup Wizard on Macintosh computers ....... . .
  • Page 4 HomePortal indicator and status lights ........

  • Page 5: Networking Technology Overview

    LOCAL ETHERNET HomePortal. You can identify an Ethernet connection jack by its rectangular shape and size, which is slightly larger than a standard telephone jack. Ethernet is recommended if your primary computer will be in the same room as the HomePortal.

  • Page 6: Wireless

    The HomePortal securely delivers rich content such as games and music from the Internet, distributing it to multiple simultaneous users within your household. The HomePortal is easy to install and as easy to use as browsing the Web. The HomePortal also makes it easy to share printers, MP3 players, Internet radios, game consoles and other Internet devices.

  • Page 7: Step 1: Getting Started

    First: Locate your HomePortal key code Find the Before You Start page included in your HomePortal package. This insert will help you determine the key code that you will need to install the HomePortal residential gateway on your first computer.

  • Page 8: System Requirements

    • At least one computer with CD-ROM • 5 MB of available hard disk space for 2Wire HomePortal software • Windows 98, 98SE, Windows ME, Windows NT 4.0 with Service Pack 6, Windows 2000, Windows XP, or Mac OS 8.6 or higher •...

  • Page 9: Step 2: Connect Your First Computer To The Homeportal

    Recommended for: Additional computers in the same room as the HomePortal or computers in other rooms. * If you use a 2Wire wireless adapter (PC card or USB adapter) for wireless networking, the HomePortal Setup Wizard software automatically configures it to communicate with the HomePortal during setup, but you will need to install the driver.

  • Page 10: Ethernet Connection

    POWER HOME NETWORK front of the HomePortal are green. If they are not, see “Diagnosing connection problems” on page 22. The indicator light will not turn green until the HomePortal software has been installed and BROADBAND LINK an Internet connection has been established.

  • Page 11: Usb Connection

    In a HomePortal network, only one Windows 98, 98 SE, Windows ME, Windows 2000, or Windows XP computer can be directly connected to the HomePortal via USB. Additional computers may be added to the network using connection options such as home phoneline networking (HomePNA). USB/HomePortal connectivity is not available for Macintosh, Windows 95, Windows 95 B OSR2, or Windows NT.

  • Page 12: Install The 2Wire Gateway Usb Driver

    Install the 2Wire Gateway USB driver Before installing your HomePortal software, you must install the 2Wire Gateway USB driver on your computer. The following screens show the installation under Windows 98SE and may vary somewhat on Windows ME, Windows 2000, and Windows XP.
  • Page 13 Select and click The updated driver Next Click Next Note: If asked to insert your Windows CD, please do so and follow the on screen instructions. If you don’t have your Windows CD handy, look for the Windows.cab files in the locations listed below: C:\WINDOWS\options\cab C:\WINDOWS...

  • Page 14: Check Your Connections

    POWER HOME NETWORK front of the HomePortal are green. If they are not, see “Diagnosing connection problems” on page 22. The indicator light will not turn green until the HomePortal software has been installed and BROADBAND LINK an Internet connection has been established.

  • Page 15: Check Your Connections

    POWER HOME NETWORK front of the HomePortal are green. If they are not, see “Diagnosing connection problems” on page 22. The indicator light will not turn green until the HomePortal software has been installed and BROADBAND LINK an Internet connection has been established.

  • Page 16: Network With Ethernet Hub Or Switch

    Computer has Ethernet adapter and you are using an Ethernet hub or switch Note: The HomePortal has an auto-crossover port. You do not need to use a special crossover cable or make any changes to the configuration of your HomePortal, Ethernet hub, or switch. The HomePortal will establish the type of port needed during setup.

  • Page 17: Check Your Connections

    POWER HOME NETWORK front of the HomePortal are green. If they are not, see “Diagnosing connection problems” on page 22. The indicator light will not turn green until the HomePortal software has been installed and BROADBAND LINK an Internet connection has been established.

  • Page 18: Check Your Connections

    Check your connections With your computer completely started and your wireless card properly configured, verify the POWER indicator lights on the front of the HomePortal are green. If they are not, see “Diagnosing HOME NETWORK connection problems” on page 22. The...

  • Page 19: Step 3: Install The Homeportal Software

    Close all programs before running the HomePortal Setup Wizard. Place the HomePortal Setup Wizard CD (see note below) in the CD-ROM drive of your computer and follow the onscreen instructions. It may take up to one full minute for the Setup Wizard to start.

  • Page 20: Installing The Homeportal Setup Wizard On Macintosh Computers

    IMPORTANT: If your Macintosh does not have a current Web browser, you must install one before installing the HomePortal software. To install a browser, drag the folder from the HomePortal Setup Wizard CD to your Macintosh hard drive, double-click the browser icon, then follow the onscreen instructions.

  • Page 21: Step 4: Add Computers To The Network

    Requires a computer with an 802.11b wireless network adapter* installed. Wireless adapters are purchased separately from the HomePortal. * If you use a 2Wire wireless adapter (PC card or USB adapter) for wireless networking, the HomePortal Setup Wizard software automatically configures it to communicate with the HomePortal during setup, but you will need to install a driver.

  • Page 22: Usb Connection

    USB port Note: In a HomePortal network, only one Windows 98, 98 SE, Windows ME, Windows 2000, or Windows XP computer can be directly connected to the HomePortal residential gateway using the USB connection. Additional computers may be added to the network using connection options such as Ethernet.

  • Page 23: Home Phoneline Networking (Homepna) Connection

    HomePNA network adapters can be found in the individual adapter package (if purchased separately) or on your HomePortal Setup Wizard CD (if included with your HomePortal). The HomePNA adapter shown in the following example is a 2Wire PC Port Phoneline Adapter.

  • Page 24: Wireless Connection

    See Appendix A for detailed driver installation instructions. If you are NOT using a 2Wire wireless adapter, you will need to manually configure your adapter of choice to communicate with the HomePortal BEFORE installing the HomePortal software. See Appendix B for detailed configuration instructions.

  • Page 25: The Homeportal Indicator Lights

    The HomePortal Indicator Lights HomePortal indicator and status lights The HomePortal has three indicator lights that can be used to diagnose installation and connection problems. The following tables describe how to interpret the , and POWER BROADBAND LINK HOME lights.

  • Page 26: Diagnosing Connection Problems

    This section describes some connection problems you may encounter with your HomePortal home network and provides suggestions for solving those problems. If the problem you are having is not covered here or in the 2Wire online Help system, or if the suggestions provided do not solve the problem, call your Technical Support provider.

  • Page 27: Appendix A: 2Wire Wireless Adapter Installation

    Step 3 - The following sections give you detailed instructions for completing each step. Note: If you are running Windows XP, drivers are located on the HomePortal Setup Wizard for Windows XP CD. Installing the Wireless PC Card To install the Wireless PC Card, turn off your computer and simply insert the card into the PC Card slot.

  • Page 28: Installing Drivers For Windows 98Se

    When the next window opens, select Search for a better driver for your device , and click (Recommended) Next Insert the HomePortal Setup Wizard CD into your CD-ROM drive, uncheck Floppy disk , select the checkbox, drives CD-ROM drive...

  • Page 29: Installing Drivers For Windows Me

    Installing Drivers For Windows ME Power on your computer and insert the HomePortal Setup Wizard CD into your CD- ROM drive. When the Add New Hardware Wizard window opens, select Automatic search for a...

  • Page 30: Installing Drivers For Windows 2000

    Installing Drivers For Windows 2000 Power on your computer and insert the HomePortal Setup Wizard CD into your CD- ROM drive. When the Found New Hardware Wizard window opens, click to continue.
  • Page 31 When the Locate Driver Files window opens, uncheck , select the Floppy disk drives checkbox, and click ROM drives Next When the Driver Files Search Results window opens, click Next When the Digital Signature Not Found window opens, click to copy the driver files.

  • Page 32: Installing Drivers For Windows Xp

    Click to complete the installation. Finish Installing Drivers For Windows XP Power on your computer and insert the HomePortal Setup Wizard for Windows XP CD into your CD-ROM drive. When the Found New Hardware Wizard window opens, select Install from a list or...
  • Page 33 If the Hardware Installation window opens, click to copy the driver Continue Anyway files. If the Hardware Installation window does not open, continue to step 5. Click to complete the installation. Finish To manually configure the Windows XP wireless client, refer to Appendix B.

  • Page 34: 2Wire Wireless Usb Adapter

    Step 3 - The following sections give you detailed instructions for completing each step. Note: If you are running Windows XP, drivers are located on the HomePortal Setup Wizard for Windows XP CD. Installing the Wireless USB Adapter The supplied USB cable has a different type of USB connector on each end.

  • Page 35: Installing Drivers For Windows 98Se

    When the next window opens, select Search for a better driver for your device , and click (Recommended) Next Insert the HomePortal Setup Wizard CD into your CD-ROM drive, uncheck Floppy disk , select the checkbox, drives CD-ROM drive...

  • Page 36: Installing Drivers For Windows Me

    Installing Drivers For Windows ME Power on your computer and insert the HomePortal Setup Wizard CD into your CD- ROM drive. When the Add New Hardware Wizard window opens, select Automatic search for a...

  • Page 37: Installing Drivers For Windows 2000

    Installing Drivers For Windows 2000 Power on your computer and insert the HomePortal Setup Wizard CD into your CD- ROM drive. When the Found New Hardware Wizard window opens, click to continue.
  • Page 38 When the Locate Driver Files window opens, uncheck , select the Floppy disk drives checkbox, and click ROM drives Next When the Driver Files Search Results window opens, click Next When the Digital Signature Not Found window opens, click to copy the driver files.

  • Page 39: Installing Drivers For Windows Xp

    Click to complete the installation. Finish Installing Drivers For Windows XP Power on your computer and insert the HomePortal Setup Wizard for Windows XP CD into your CD-ROM drive. When the Found New Hardware Wizard window opens, select Install from a list or...
  • Page 40 If the Hardware Installation window opens, click to copy the driver Continue Anyway files. If the Hardware Installation window does not open, continue to step 5. Click to complete the installation. Finish To manually configure the Windows XP wireless client, refer to Appendix B.

  • Page 41: Appendix B: Third-Party Wireless Adapter Configuration

    Your HomePortal is configured with unique security parameters that must be configured into your wireless adapter. On the bottom of your HomePortal you will find two important pieces of information required for configuring your adapter: the serial number and the wireless encryption key.

  • Page 42: Agere Orinoco Pc Card - Silver Or Gold

    Agere ORiNOCO PC Card - Silver or Gold Consult the documentation provided with your wireless adapter to install the Agere ORiNOCO PC Card - Silver or Gold, then follow these steps: From the Start menu, select Programs > ORiNOCO > Client Manager The ORiNOCO Client Manager screen appears.
  • Page 43 In the Network Name field, enter the word “ ” followed by the last three digits of 2WIRE your HomePortal serial number, located on the bottom of your HomePortal. This is the Wireless Network Name. The Wireless Network Name is case-sensitive, so it is important that you enter the word “...

  • Page 44: Cisco Aironet

    In the TCP/IP Behavior field, check the Renew checkbox. IP Address when selecting this profile Click . The following screen appears. Finish Click Cisco Aironet Consult the documentation provided with your wireless adapter to install the Cisco Aironet adapter, then follow these steps: Double-click the Aironet Client Utility icon on your desktop.
  • Page 45 In the SSID1 field, enter the word “ ” 2WIRE followed by the last three digits of your HomePortal serial number. This is the Wireless Network Name. The Wireless Network Name is case-sensitive, so it is important that you enter the word “...

  • Page 46: D-Link Air Dwl-650

    Click . The Profile Manager screen appears. Your profile name should now appear in the second line of the Profile Management field, indicating that your Cisco adapter is properly configured. Click D-Link Air DWL-650 Consult the documentation provided with your wireless adapter to install the D-Link Air DWL-650, then follow these steps: From the Start menu, select Programs >...
  • Page 47 In the SSID field, enter the word “ ” 2WIRE followed by the last three digits of your HomePortal serial number. This is the Wireless Network Name. The Wireless Network Name is case-sensitive, so it is important that you enter the word “...

  • Page 48: Apple Airport Card

    In the AirPort Network panel, click the Choose pull-down menu. Network Select your wireless network name. Your wireless network name is “ ” followed by 2WIRE the last three digits of your HomePortal serial number, located on the bottom of your HomePortal.

  • Page 49: Other Wireless Ethernet Adapters

    2WIRE letters, followed by the last three digit of the HomePortal serial number located on the bottom of your HomePortal. For example, if the last three digits of your HomePortal serial number are 102, your HomePortal network name would be 2WIRE102.
  • Page 50 The wireless access point displays as “ in all capital letters, 2WIRE” followed by the last three digits of the HomePortal serial number (located on the bottom of your HomePortal). In the field, enter your ten-digit Network key Wireless Encryption Key, located on the bottom of your HomePortal.

  • Page 51: Regulatory Information

    If trouble is experienced with this equipment, please contact the store, reseller, or agent from whom the product was purchased. Repair of this equipment should be made only by the 2Wire Service Center or a 2Wire authorized agent.

  • Page 52: License Agreement

    (i) at the expiration of the warranty period; (ii) if the Product has been modified or altered in any way; (iii) if the defect is the result of an event after delivery to the Licensee; (iv) if Licensee is in breach of any agreement with 2Wire; (v) if the Product has not been installed, operated, repaired or maintained in accordance with any installation, handling, maintenance, or operating instructions supplied by 2Wire;...
  • Page 53 7. Miscellaneous. This Agreement and the licenses granted hereunder are assignable or transferable by Licensee only in conjunction with the sale and transfer of the 2Wire Product within which the software was first delivered. 2Wire may assign this Agreement in whole or in part. Any notice, report, approval or consent required or permitted hereunder shall be in writing.

  • Page 54: Limited Hardware Warranty

    Return the product to the place of purchase. If 2Wire Customer Support determines that the product may be defective, they will issue you an RMA number to place on the outer package of the product. 2Wire cannot accept any product without an RMA number on the package.
  • Page 55 5100-000108-000 Rev D...

This manual is also suitable for:

Homeportal 100Homeportal 100w

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