2Wire 2000 Series Installation Manual

2wire gateway installation guide
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2Wire Gateway

Installation Guide

For 2000 Series

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Summary of Contents for 2Wire 2000 Series

  • Page 1: Installation Guide

    2Wire Gateway Installation Guide For 2000 Series...
  • Page 2 Notice to Users ©2005 2Wire, Inc. All rights reserved. This manual in whole or in part, may not be reproduced, translated, or reduced to any machine- readable form without prior written approval. 2WIRE PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL, THE SOFTWARE, OR OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO THIS MANUAL, THE SOFTWARE, OR SUCH OTHER INFORMATION, IN NO EVENT SHALL 2WIRE, INC.
  • Page 3: Table Of Contents

    Install the 2Wire Gateway USB Driver - Macintosh ....... . .
  • Page 4 Contents Appendix A: Install the Gateway on Other Operating Systems Ethernet Connection ............21 USB Connection .
  • Page 5: Chapter 1: Getting Started

    Remove or Disable Conflicting Applications Internet sharing software and PC based firewall applications typically interfere with the 2Wire gateway, and should be removed or disabled before you install the gateway. The 2Wire gateway provides the same features as the products listed below.
  • Page 6: Chapter 2: Connect The First Computer To The Gateway

    USB are also provided. The first computer you connect to the network is used to configure the 2Wire gateway for proper operation. Choose one of the following methods to connect your first computer to the gateway. Save and close all open programs before you begin connecting your gateway.
  • Page 7: For Wall-Mounted Phones

    To install the DSL filter: Locate the phone jack where you want to connect your 2Wire gateway. Insert the DSL filter into the jack. If you have a phone, answering machine, fax machine, satellite TV equipment, or other phone device in this jack location, plug it into...
  • Page 8: Ethernet Connection

    Check Your Connections With your computer completely started, verify the 2Wire gateway are green. If they are not, see “Understanding the Indicator Lights” on page 19. The INTERNET indicator light will not turn green until the gateway software has been installed and an Internet connection has been established.
  • Page 9: Wireless Connection

    Install your wireless adapter according to the manufacturer’s instructions (see note below). Note: If you use a 2Wire wireless adapter (PCI, PC card, or USB adapter) for wireless networking, the 2Wire CD automatically configures it to communicate with the gateway during setup. If you are NOT using a 2Wire wireless adapter, you must manually configure your adapter to communicate with the gateway using the information on page 7.
  • Page 10: Check Your Connections

    POWER WIRELESS 2Wire gateway are green. If they are not, see “Understanding the Indicator Lights” on page 19. The indicator light will not turn green until the gateway software has been installed and an Internet INTERNET...
  • Page 11: Non-2Wire Wireless Adapter Configuration

    2Wire gateway. In the example, it is 4119627022. . For Mac OS X users, you may need to enter the “$” character at the beginning of the encryption key (for example, $4119627022).
  • Page 12: Usb Connection

    USB Connection Note: The 2Wire 2070B gateway does not include USB support. If you are using a 2Wire 2070B gateway, skip this section. Figure 3. Gateway Connected Via USB Connect the provided AC power adapter from the 2Wire gateway’s light on the front of the gateway should be green.
  • Page 13: Install The 2Wire Gateway Usb Driver - Windows

    10.2.1 to 10.2.6, 10.3.3 to 10.3.9, 10.4.0, and 10.4.1. Before making your USB connection to the gateway, you must install the 2Wire gateway USB driver on your computer. The following instructions are for USB installation on Macintosh computers running OS 10.2.
  • Page 14: Chapter 3: Run The 2Wire Setup Wizard

    Run the 2Wire Setup Wizard Windows XP/2K/ME/98SE Insert the 2Wire CD and follow the on-screen instructions. If the 2Wire Setup Wizard does not automatically start: − Double-click the My Computer icon located on the desktop. − Double-click the icon that corresponds to your CD-ROM drive.
  • Page 15: Add Computers To The Network

    Add Computers to the Network After your first computer is connected to the 2Wire gateway and your Internet connection has been established, you can connect other computers to the network. Use any of the following methods to connect additional computers to your network.
  • Page 16: Ethernet Connection

    Ethernet Connection Figure 4. Gateway Connected to Second Computer Via Ethernet Connect an Ethernet cable from any available Ethernet port. 1. The number of Ethernet ports vary by model (from one to four). If your gateway has four Ethernet ports, you can connect up to four computers to your network via Ethernet.
  • Page 17: Usb Connection

    Connect the provided blue USB cable from the gateway’s Install the USB driver (refer to page 9 for instructions). Repeat “Run the 2Wire Setup Wizard” on page 10. Add Computers to the Network port to the USB port on your computer.
  • Page 18: Wireless Connection

    2Wire gateway. Note: The 2Wire 2070 and 2070V gateways do not include wireless support. If you are using a 2Wire 2070 or 2070V gateway, skip this section. Figure 6. Gateway Connected to Second Computer Via Wireless...
  • Page 19: Chapter 5: Diagnostics

    Understanding Broadband Redirect Messages If the 2Wire gateway detects a connection problem or an intermittent service error, it generates an error or alert (Broadband Redirect Message) and displays the message within your web browser. The following messages contain information that can help you resolve some of the most common installation or network conflicts.
  • Page 20: No Dsl Connection - Unable To Train

    Diagnostics No DSL Connection - Unable to Train When setting up a DSL broadband network, all active phone devices must have a phone line filter installed. Without the filter, the DSL connection will be unstable, resulting in a poor or no DSL connection. If phone line filters are missing, line noise and/or echo can affect the DSL connection.
  • Page 21: Broadband Link Is Currently Not Available - Dsl Connection Issue

    Diagnostics Broadband Link is Currently Not Available - DSL Connection Issue This error message is displayed because the gateway was unable to establish a broadband network connection. Check to ensure that all cable are correctly connected and the cable end securely attached to the port.
  • Page 22: Router Behind Router Detected

    IPs via NAT. The best solution is to remove the third-party router from your LAN since the 2Wire gateway can manage your home network. If this option is not acceptable, move the third-party router to DMZPlus Mode by clicking button.
  • Page 23: Understanding The Indicator Lights

    Understanding the Indicator Lights The 2Wire gateway has numerous indicator lights that can be used to diagnose installation and connection problems. The following table describes how to interpret the indicator lights. Power Light Blinking green (slow) Solid green Blinking orange...
  • Page 24 DSL Light Blinking green (slow) Blinking green (fast) Solid green Internet Light Blinking green (fast) Solid red Operating State The gateway is powered off or booting up. The gateway is attempting to establish a connection to your broadband service(s). The gateway has been unable to connect to the DSL signal for more than three minutes.
  • Page 25: Appendix A: Install The Gateway On Other Operating Systems

    Appendix A: Install the Gateway on Other Operating Systems Follow these instructions if you are using an operating system that is not supported by the 2Wire CD (such as any Macintosh OS prior to 10.2, UNIX, or Linux). There are many ways to set up your network, but typically the first computer is located in the same room as the gateway and your DSL connection.
  • Page 26: Usb Connection

    After your computer restarts, connect the provided blue USB cable from the gateway to your computer’s USB port. Open the network Control Panel by selecting the Verify that “Connect Via: 2Wire USB Remote NDIS…” is selected to set the network adapter as active. Click to complete your installation.
  • Page 27: Configuring The Internet Connection

    Internet service provider. To activate your Internet account: Open your Internet browser. Type http://gateway.2wire.net/setup into the browser’s address line. When prompted to enter a key code, enter the key code provided by your Internet service in the key code field, and click...
  • Page 28: Regulatory Information

    Regulatory Information Declaration of Conformity Trade Name: 2Wire Responsible Party: 2Wire, Inc. Address: 1704 Automation Parkway San Jose, CA This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 29 If trouble is experienced with this equipment, please contact the store, reseller, or agent from whom the product was purchased. Repair of this equipment should be made only by the 2Wire Service Center or a 2Wire authorized agent.

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