2Wire HomePortal Installation And Support Manual
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2Wire HomePortal Installation And Support Manual

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Summary of Contents for 2Wire HomePortal

  • Page 2 Notice to Users ©2003 2Wire, Inc. All rights reserved. This manual in whole or in part, may not be reproduced, translated, or reduced to any machine-readable form without prior written approval. 2WIRE PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL, THE SOFTWARE, OR OTHER...
  • Page 3 Congratulations on your HomePortal purchase. To install your HomePortal and configure your home network, follow these steps. Insert the HomePortal Setup Wizard CD Insert the HomePortal Setup Wizard CD into the CD-ROM drive of your computer. DO NOT INSTALL ANY EQUIPMENT UNTIL INSTRUCTED BY THE CD DURING YOUR INSTALLATION.
  • Page 4 The HomePortal Home Page When your installation is complete, the HomePortal Home Page will display. Use this page to perform a variety of administrative functions for easy management of your home network. From this page you can: Upgrade your HomePortal software...
  • Page 5 2Wire HomePortal using the USB connection. Installing the HomePortal and USB Driver on a Windows PC With your computer powered off and the HomePortal Setup Wizard CD still in the CD-ROM drive, connect the provided from the USB port on the blue USB cable 2Wire Gateway to your computer’s USB port.

  • Page 6: Troubleshooting

    Troubleshooting HomePortal Indicator and Status Lights The HomePortal has three indicator lights that can be used to diagnose installation and connection problems. The following tables describe how to interpret the POWER, BROADBAND LINK, and LOCAL NETWORK lights. Power light Operating state The HomePortal is not getting power.

  • Page 7: Diagnosing Connection Problems

    HomePortal home network and provides suggestions for solving those problems. If the problem you are having is not covered here or in the 2Wire online Help system, or if the suggestions provided do not solve the problem, contact Technical Support.

  • Page 8: Troubleshooting Adapters

    Running Your HomePortal Setup Wizard Manually If after one minute the HomePortal Setup Wizard does not automatically run: Double-click the icon located on the desktop. Windows Users: My Computer Double-click the icon that corresponds to your CD-ROM drive. Double-click and follow the onscreen instructions.
  • Page 9 If the USB driver for direct USB connection between the modem NOTE: (HomePortal gateway) and your PC has not been installed, one of the following names will appear in the category (the name that displays is Other devices dependent on your operating system): •...

  • Page 10: Non-2Wire Wireless Adapter Configuration

    HomePortal Setup Wizard software automatically configures it to communicate with the HomePortal during setup. If you are NOT using a 2Wire wireless adapter, you will need to manually configure your adapter of choice to communicate with the HomePortal.
  • Page 11 Network pull-down menu. 3. Select your wireless network name. Your wireless network name is “2WIRE” followed by the last three digits of your HomePortal serial number, located on the bottom of your HomePortal. 4. In the Password field, enter “$” followed by your ten-digit Wireless Encryption Key, located on the bottom of your HomePortal.
  • Page 12 2. Set the wireless network name. The wireless network name of your HomePortal is 2WIRE in all capital letters, followed by the last three digit of the HomePortal serial number located on the bottom of your HomePortal. For example, if the last three digits of your HomePortal serial number are 102, your HomePortal network name would be 2WIRE102.

  • Page 13: Standards Compatibility

    • Ethernet 802.3 • WiFi 802.11b wireless Requirements • All devices to be connected to the HomePortal must have a network interface compatible with the model of HomePortal used. • A direct USB connection is supported on the following operating systems: −...

  • Page 14: Regulatory Information

    If trouble is experienced with this equipment, please contact the store, reseller, or agent from whom the product was purchased. Repair of this equipment should be made only by the 2Wire Service Center or a 2Wire authorized agent.

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Homeportal 1000sw

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