1. Manuals
  2. Brands
  3. 2Wire Manuals
  4. Gateway
  5. Gateway
  6. User manual

2Wire Gateway User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

2Wire Gateway
User Guide

Advertisement

Table of Contents
loading

Related Manuals for 2Wire Gateway

Summary of Contents for 2Wire Gateway

  • Page 1 2Wire Gateway User Guide...
  • Page 2 Notice to Users ©2006 2Wire, Inc. All rights reserved. This manual in whole or in part, may not be reproduced, translated, or reduced to any machine- readable form without prior written approval. 2WIRE PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL, THE SOFTWARE, OR OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO THIS MANUAL, THE SOFTWARE, OR SUCH OTHER INFORMATION, IN NO EVENT SHALL 2WIRE, INC.

  • Page 3: Table Of Contents

    Contents Introduction Networking Technology Overview ........... . 1 System Tab Viewing Your System Summary .
  • Page 4 Contents Home Network Tab Viewing Your Home Network Summary ..........23 Understanding the Local Devices Panel .
  • Page 5 Enabling SIP Application Layer Gateway ........
  • Page 6 Contents Advanced - Traffic Shaping Page ........... 112 Advanced - Link Manager States Page .

  • Page 7: Introduction

    The 2Wire gateway allows you to create a network with your computers and peripheral devices. Following are just a few of the benefits derived from using the 2Wire gateway to network your home or office. High performance integrated modem. 2Wire’s technology improves DSL performance, especially for homes further away from the local exchange.

  • Page 8: System Tab

    This chapter describes the 2Wire gateway System features. Note: 2Wire recommends that you use Internet Explorer 5.5 (or higher) or Netscape 6 (or higher). Viewing Your System Summary The System Summary page provides general information and links to your system’s most commonly used features.

  • Page 9: Network At A Glance Panel

    System Area of the Network at a Glance Panel The System area of the Network at a Glance panel displays your 2Wire gateway model name, the version of gateway software that you are using, and the status of your gateway password.

  • Page 10: Broadband Link Area Of The Network At A Glance Panel

    System Tab Broadband Link Area of the Network at a Glance Panel The Broadband Link area of the Network at a Glance panel displays the overall status of your gateway’s physical connectivity. The diamond symbol in this area indicates the overall status of the broadband link and corresponds to the light on the front of your gateway.

  • Page 11: Enabling Enhanced Services

    2Wire provides a suite of enhanced services: Web Remote Access, Firewall Monitor, and Parental Controls. If your service provider offers these enhanced services, links to set them up are available on the gateway Home page. Following is a brief description of these services.

  • Page 12: Setting A System Password

    After setting a system password, you will be required to enter it whenever you attempt to access a gateway configuration page — for example, if you try to change the gateway’s broadband connection settings or upgrade the gateway software. If a password has not been set, a reminder notice is displayed when you attempt to access pages where settings can be changed.

  • Page 13: Resetting The System Password

    To obtain access to your system: In the System Key field enter the 10-digit system key located on the bottom of your gateway. In the Enter New Password field, enter a new system password. In the Confirm New Password field, re- enter the system password.

  • Page 14: Changing Your Time Zone Settings

    System Tab Changing Your Time Zone Settings The 2Wire gateway sets the time automatically using time servers on the Internet. It retrieves date/time information in Greenwich Mean Time (GMT). Your local time is set using the Time Zone setting you configured when you set up your system.

  • Page 15: Viewing System Details

    The View available upgrades and options link accesses a page that displays available software upgrades or enhanced services. If your gateway is running the latest software or enhanced services are not available, the following message displays.

  • Page 16: Broadband Link Tab

    Connection Status There are two ways you can check the current status of your gateway’s broadband connection: you can use indicator lights on the front of your gateway, or, if your computer is connected to the Internet network, you can view the user interface.

  • Page 17: Connection Speed

    Internet address before it can communicate to the Internet. Note: This field displays the hardware address only if the gateway is connected to the Internet via PPPoE. • Key Code. The activation code that tells your gateway how to connect to your service provider. The key code is used during the installation process to customize the setup screens and settings for your broadband provider.

  • Page 18: Connection Details

    Figure 8. View Broadband Link Details Page The following table shows the information that may be displayed on the Broadband Link Details page. Note: The information displayed depends on the type of broadband service you have and your gateway model. Item...
  • Page 19 The level is measured in decibels (dBs). Current Output Power The current DSL transmit power of your gateway. The level is measured in decibels (dBs). DSLAM Vendor Information A DSLAM is the piece of equipment located in the Central Office (CO) that provides the DSL signal to your DSL line.
  • Page 20 If you receive your Internet address settings automatically, the subnet mask has been set for you. If you manually set your Internet address (Static IP), this is the information that was provided to you by your ISP and entered by you during gateway installation. Subnet Mask Part of the Internet address settings and used in conjunction with your Internet address.

  • Page 21: Monitor Internet Connection

    If you receive your Internet address settings automatically, the subnet mask has been set for you. If you manually set your Internet address (Static IP), this is the information that was provided to you by your ISP and entered by you during gateway installation. Maximum Transmission Unit...

  • Page 22: Test Connection Speed

    Web site could be affected by many different factors. If you experience slow performance on a particular Web site, you can use the 2Wire Bandwidth Meter to verify whether this is isolated to that particular Web site, or if it is a more general occurrence.

  • Page 23: Viewing Statistics

    Broadband Link Tab Viewing Statistics The View Broadband Link Statistics page shows statistics associated with the 2Wire gateway broadband link, including cumulative DSL statistics. To access the Broadband Link Statistics page: • Open a Web browser and access the gateway user interface by entering http://2Wire.gateway.net.
  • Page 24 The Data Errors panel displays the following information. Data Error Description ATM Cell Header Errors The number of ATM cell header CRC errors since the 2Wire gateway was last restarted, and the elapsed time since the last cell header error. ATM Loss of Cell Delineation...

  • Page 25: Using Advanced Settings

    Typically, these settings are automatically provided by your service provider. You should adjust these settings ONLY if you are very familiar with DSL and networking technology. To access the Broadband Link Advanced Settings page: • Open a Web browser and access the gateway user interface by entering http://2Wire.gateway.net. • Click the tab.

  • Page 26: Modifying Dsl And Atm Settings

    From the DSL Line Selection drop-down menu, select Automatic, Line 1 (inner pair), or Line 2 (outer pair). In the ATM Circuit Identifier VPI and VCI fields, enter the VPI and VCI you want the gateway to use to connect to your ISP .

  • Page 27: Modifying Broadband Connection Settings

    Click SAVE Enabling Hostname Override In the DHCP Host Name field, enter the DHCP host name you want the gateway to use. This field is only relevant if your ISP uses DHCP host name authentication. Modifying the Broadband IP By default, the gateway automatically obtains its Internet address. The Broadband IP panel allows you to manually configure your Internet address settings.

  • Page 28: Modifying The Broadband Dns

    Manually configure your DNS information In the Primary Server field, enter the IP address of the primary DNS server that the gateway is to use for DNS name resolution. In the Secondary Server field, enter the IP address of the secondary DNS server that the gateway is to use for DNS name resolution.

  • Page 29: Home Network Tab

    — either a personal computer used by a household member, or a computer that is dedicated to a specific use (such as a Web server that hosts online games). The status of each device is shown in the Local Devices list in your 2Wire gateway user interface.
  • Page 30 Home Network Tab Each device on your home network is represented with a computer icon. If the “show inactive devices” option is enabled, and the device becomes inactive because it is powered off or removed from your network, this icon will display as Inactive. Note: For additional information, refer to “Showing a Device as Inactive”...

  • Page 31: Understanding The Status At A Glance Panel

    Your 2Wire gateway has an integrated wireless access point, which enables you to connect your wireless- enabled computers to your home network. By default, the 2Wire gateway ships with WEP enabled and a preconfigured network name. The default WEP key is located on the bottom of the gateway, next to the serial number.
  • Page 32 Home Network Tab • Click the Wireless Settings link to open the Configure the Wireless Network page. Figure 13. Configure the Wireless Network Page...

  • Page 33: Customizing Security Settings

    You should always enable encryption for wireless communication. When encryption is enabled, you must define an encryption key for the 2Wire gateway’s wireless access point and configure that same key on each wireless client that will use your 2Wire gateway wireless network.

  • Page 34: Configuring Additional Settings

    192.16.1.250). IP addresses can be either static (permanently assigned) or dynamic (automatic and temporary). Setting up a Private Network By default, the 2Wire gateway uses the 192.168.1.0/255.255.0.0 IP address range. You can select from two additional IP address ranges, or configure the network settings manually. You should manually configure...
  • Page 35 ONLY if you thoroughly understand IP internetworking, because an incorrect configuration can cause unpredictable results. To set up a private network: • Open a Web browser and access the 2Wire gateway user interface by entering http://2Wire.gateway.net. • Click the tab.

  • Page 36: Setting Up A Public Network

    If you change the home network IP address range, you must renew the DHCP lease on all devices on your home network and manually reconfigure all devices configured with static IP addresses. If you are using the 2Wire Network Support Tool, you can renew the DHCP lease by selecting “Refresh Network Connection” in the Network Support Tool menu.

  • Page 37: Setting Up A Bridge Network

    IP pool is). Click SAVE Showing a Device as Inactive To show a device as Inactive: Open a Web browser and access the 2Wire gateway user interface. Click the tab. Home Network Click the Advanced Settings link under the tab.

  • Page 38: Voip Network Tab

    VoIP Network Tab This chapter describes the 2Wire gateway VoIP Network features, and provides detailed instructions on setting up a VoIP network. Configuring the VoIP Phones To configure VoIP via the gateway user interface, follow these steps. 2wire.gateway.net Access the gateway user interface by opening a web browser and entering http:// Click the Voice Network tab.
  • Page 39 VoIP Network Tab The account is based on username or phone number. To change this setting, from the pull-down menu select Username or Phone Number. To ensure that the settings cannot be changed, in the Password field enter a password. From the Ring Tone pull-down menu, select the tone you wish to associate with the phone.
  • Page 40 VoIP Network Tab In the Phone Name field, select a name to associate with the phone. If you have more than one digital voice line, in the Assign Number field select which phone line you wish to associate with this phone. Click SUBMIT Setup is complete.

  • Page 41: Firewall Tab

    Network Address Translation (NAT). Translates a local network’s IP address to an external address maintained by the 2Wire gateway, effectively “hiding” the existence of a home network to the Internet. The 2Wire gateway then uses this external address to communicate with the Internet on behalf of devices connected to the local network.

  • Page 42: Viewing Your Firewall Summary

    The Firewall Summary page provides summary information and links to the most commonly used security- related features of your system. To access the Firewall Summary page: • Open a Web browser and access the gateway user interface by entering http://2Wire.gateway.net. • Click the tab to open the View Firewall Summary page.

  • Page 43: Hosting An Application

    Firewall page. Hosting an Application When you host an application on your network for Internet users to access, you must configure the 2Wire gateway firewall to pass through specific application data to a selected computer. To host an application: •...
  • Page 44 Firewall Tab • Click the Firewall Settings link under the tab to open the Edit Firewall Settings page. Figure 17. Edit Firewall Settings Page From the pull-down menu, select the computer that you wish to host the application. Select a computer Click the radio button.

  • Page 45: Updating The Application Profile List

    To create a new application profile: • Open a Web browser and access the gateway user interface by entering http://2Wire.gateway.net. • Click the tab.
  • Page 46 Repeat these steps for each port or range of ports required for the application profile. To edit or delete an application profile: • Open a Web browser and access the 2Wire gateway user interface by entering http://2Wire.gateway.net. • Click the tab.

  • Page 47: Allowing All Applications (Dmzplus)

    DMZplus is a special firewall mode that is used for hosting applications if you cannot get an application to work properly using the “Allow individual application(s)” option. When in DMZplus mode, the designated computer: • Shares your gateway’s IP address (Router Address). • Appears as if it is directly connected to the Internet. •...
  • Page 48 Firewall Tab Note: DMZplus can only be configured for one computer on your home network at a time. To configure DMZplus: • Open a Web browser and access the 2Wire gateway user interface by entering http://2Wire.gateway.net. • Click the tab.

  • Page 49: Viewing The Firewall Log

    Restart the computer. Viewing the Firewall Log The 2Wire gateway keeps a log of all firewall-related events that occur. Each log entry contains the date and time the event occurred, the severity level of the event, and details about the event.
  • Page 50 Firewall Tab • Click the Firewall Log link under the tab to open the View Firewall Log page. Figure 21. View Firewall Log Page The following table provides additional information about the log entries. Severity • Info. Informational only—the event does not imply a threat to network security.

  • Page 51: Configuring The Firewall (Advanced)

    These features should be used only if you are thoroughly familiar with firewalls and networking. Enabling Advanced Security Your 2Wire gateway firewall already provides a high level of security. You can configure the firewall to provide advanced security features, including stealth mode, strict UDP , or block pings.

  • Page 52: Stealth Mode

    When in stealth mode, the 2Wire gateway firewall does not return any information in response to network queries; that is, it will appear to the hacker who is trying to access your network that your network does not exist.

  • Page 53: Block Ping

    IP address (for example, 105.246.172.72) from the domain name (for example, www.mynetwork.com). If you enable Block Ping, your network will block all ping requests. To block ping: • Open a Web browser and access the 2Wire gateway user interface by entering http://2Wire.gateway.net. • Click the tab.

  • Page 54: Strict Udp Session Control

    Strict UDP instructs the 2Wire gateway to be more restrictive about what packets are allowed to transmit over an established connection from a local network computer to the Internet. In addition to relying on information about the destination (3-tuple), the 2Wire gateway will also use information about the source of the connection (5-tuple).

  • Page 55: Allowing Inbound And Outbound Traffic

    The gateway allows users to open the necessary ports through the firewall using the Firewall Settings page. If the user requires that a computer have all incoming traffic available to it, this computer can be set to the DMZplus mode.
  • Page 56 Firewall Tab The following table lists the attacks for which the gateway firewall filters continuously check. Attack Description and Action Taken Excessive Session Detection When enabled, the firewall will detect applications on the local network that are creating excessive sessions out to the Internet.
  • Page 57 Firewall Tab • Click the Advanced Settings link under the tab to open the Edit Advanced Firewall Settings page. Figure 23. Edit Advanced Firewall Settings Page In the Attack Detection panel, deselect the appropriate checkbox. Click SAVE...

  • Page 58: Management And Diagnostic Console

    The MDC pages available are dependent on the 2Wire gateway software release. The MDC pages shown in this chapter are for 2Wire gateways running software release 4.21.x If your gateway is running a software release earlier than 4.21.x, some of these pages may not be available.
  • Page 59 DNS Resolve Traffic Shaping Link Manager Detailed Log Note: The link groups that display are dependent on the 2Wire gateway model. For example, DSL Diagnostics will display only if a user has a gateway that connects to the Internet via DSL.

  • Page 60: System Summary Page

    Troubleshooting pages allow you to view detailed logs that maintain a record of all significant 2Wire gateway events, and to perform diagnostic tests. For example, if you are experiencing connection problems you can use the Ping tool on the WAN Tests page to ensure that the 2Wire gateway can “ping” a designated IP address.

  • Page 61: Remote Management Feature

    Management and Diagnostic Console Remote Management Feature Management and Diagnostic Console pages that affect gateway configuration can be accessed remotely only if your organization has enabled the Remote Management feature. If the feature is not enabled, an error message will display when you click the link to access the following pages.

  • Page 62: System Summary Page

    Management and Diagnostic Console System Summary Page The System Summary page shows general information about the 2Wire gateway, its configuration, and components. Figure 24. MDC System Summary Page Depending on the service provider and the components installed, the System Summary page includes the...
  • Page 63 Configuration Key Code The key code associated with the current provi- sioning settings. The value is Unprovisioned if the 2Wire gateway has not yet been provi- sioned. System Time The day, month, year, and time; or “Retrieving date and time settings from Internet” if not set.

  • Page 64: Broadband Link - Summary Page

    Management and Diagnostic Console Broadband Link - Summary Page The Broadband Link - Summary page allows you to view 2Wire gateway broadband connectivity-related settings, and reset the Broadband Link and ISP Connection. Figure 25. MDC Broadband Link Summary Page The Broadband Link – Summary page includes the following information:...
  • Page 65 PPPoE. IP Address Range The broadband address of the 2Wire gateway. Subnet Mask The subnet mask to be used by the 2Wire gateway on the broadband link. Gateway The IP address of the default gateway (default router) that...
  • Page 66 Item Description Primary DNS The IP address of the primary DNS server that the 2Wire gateway is to use for DNS name resolution on the broadband link. Secondary DNS The IP address of the secondary DNS server that the 2Wire gateway is to use for DNS name resolution on the broadband link.

  • Page 67: Broadband Link - Statistics Page

    Management and Diagnostic Console Broadband Link - Statistics Page The Broadband Link - Statistics page shows statistics associated with the 2Wire gateway broadband link. Note: To update the information displayed on this page, click the browser’s Refresh button. Figure 26. MDC Broadband Link Statistics Page The Broadband Link –...
  • Page 68 Management and Diagnostic Console Item Description Current Connection Current Noise Margin. The current downstream and upstream noise margin in dB. Current Attenuation. The current downstream and upstream DSL attenuation in dB. Current Output Power. The current downstream and upstream DSL transmit and receive power in dB. Transmit The cumulative number of cells transmitted, and the num- ber and percentage transmitted in error.

  • Page 69: Broadband Link - Detailed Dsl Statistics Page

    Broadband Link - Detailed DSL Statistics Page Note: This link is present only if the 2Wire gateway connects to the Internet via ADSL. The Broadband Link – Detailed DSL Statistics page shows a set of cumulative DSL statistics associated with the 2Wire gateway.
  • Page 70 2Wire gateway was last restarted, and the elapsed time since the last loss of cell delineation error. Link Retrains The number of DSL retrains since the 2Wire gateway was last restarted, and the time elapsed since the last retrain.
  • Page 71 Description Cumulative Sec.w/Severe The number of severely errored seconds since the 2Wire Errors gateway was last restarted, and the elapsed time since the last severely errored second. Corrected Blocks The number of corrected DSL superframes that had data errors detected during reception.

  • Page 72: Broadband Link - Configuration Page

    Management and Diagnostic Console Broadband Link - Configuration Page The Broadband Link – Configuration page allows you to modify specific broadband connection settings. Figure 28. MDC Broadband Link Configuration Page Note: Modifying the settings on this page can impact the ability of computers on the local network to access the broadband connection.

  • Page 73: Modifying Dsl And Atm Settings

    From the DSL Line Selection pull-down, select Automatic, Line 1(inner pair), or Line 2 (outer pair). In the ATM Circuit Identifier VPI and VCI fields, enter the VPI and VCI you want the gateway to use to connect to the ISP .

  • Page 74: Modifying Hardware Address

    Manually configure your DNS information In the Primary Server field, enter the IP address of the primary DNS server that the 2Wire gateway is to use for DNS name resolution. In the Secondary Server field, enter the IP address of the secondary DNS server that the 2Wire gateway is to use for DNS name resolution.

  • Page 75: Local Network - Status Page

    The Local Network – Status page includes the following information: Item Description Gateway The IP address allocated to the 2Wire gateway. IP Network The IP address used by the network. Subnet Mask The subnet mask allocated to the 2Wire gateway.
  • Page 76 Management and Diagnostic Console Item Description DHCP Timeout The time, in minutes, before the DHCP lease must be renewed. Devices Ethernet The number of Active and Inactive Ethernet devices on the network. Wireless (802.11) The number of Active and Inactive wireless devices on the network.

  • Page 77: Local Network - Statistics Page

    Management and Diagnostic Console Local Network - Statistics Page The Local Network – Statistics page shows information about the interfaces on the local network. Figure 30. MDC Local Network Statistics Page The Local Network – Statistics page includes the following information: Item Description Ethernet...
  • Page 78 Wireless (this field is present only on wireless 2Wire gateway models) Transmit The cumulative number of frames transmitted over the...

  • Page 79: Local Network - Device List Page

    Management and Diagnostic Console Local Network - Device List Page The Local Network - Device List page displays information about each device in the local network. Figure 31. MDC Local Network Device List Page The following information is displayed. Item Description Identity The name of the device.

  • Page 80: Local Network - Wireless Settings Page

    • Network Name. The name assigned to your wireless network. The default is 2WIREXXX, where XXX represents the last three digits of your 2Wire gateway serial number (for example, 2WIRE954). • Channel. The radio frequency band the access point uses for your wireless network (the default is 6).

  • Page 81: Customizing Security Settings

    You should always enable encryption for wireless communication. When encryption is enabled, you must define an encryption key for the 2Wire gateway’s wireless access point and configure that same key on each wireless client that will use your 2Wire gateway wireless network.

  • Page 82: Local Network - Configuration Page

    To access this page, your organization must have the Remote Management feature enabled. If the feature is not enabled, an error message will display when you click the link to access this page. The Local Network - Configuration page allows you to change the gateway’s default local network settings. You must click the button for changes to take effect.

  • Page 83: Public Network Settings

    Display alert when another router is connected to this router Router error page displays in the gateway user interface if the gateway detects the presence of a third-party router. If a third-party router is connected to the 2Wire gateway, the network can become unstable because...

  • Page 84: Local Network - Address Allocation Page

    The Local Network - Address Allocation page shows the name and IP address of each device on the gateway’s local network, and allows you to create DHCP mappings for each device. Figure 34. MDC Local Network Address Allocation Page...

  • Page 85: Firewall - Settings Page

    Figure 35. MDC Firewall Settings Page Hosting an Application To host an application on the gateway’s network for Internet users to access (such as a Web server), the firewall must be configured to allow users on the Internet to access it.

  • Page 86: Creating An Application Profile

    Management and Diagnostic Console From the Applications list, select an application profile. Click the button. The application displays in the Hosted Applications list. ADD > Click the button. Submit To stop an application that is routed to a selected computer: From the Hosted Applications list, select the application profile name.
  • Page 87 Management and Diagnostic Console To create an application profile: Click the Add a new user-defined application link. The Edit Application page opens. Figure 36. MDC Firewall Edit Application Page In the Application Name field, enter a name for the application profile. In the Protocol field, click the radio button.

  • Page 88: Allowing All Applications

    DMZplus is used for hosting applications if an application will not operate properly using the “Allow individual application(s)” option. When in DMZplus mode, the designated computer: • Shares the gateway’s IP address. • Appears as if it is directly connected to the Internet.

  • Page 89: Firewall - Detailed Information Page

    For example, in order for users outside the network to access a specific application (such as a game), a pinhole must be opened on the gateway firewall to allow requests to the application. The Pinholes pane shows the number of pinholes that are currently open. There are 192 pinholes available.

  • Page 90: Firewall - Advanced Settings Page

    To access this page, your organization must have the Remote Management feature enabled. If the feature is not enabled, an error message will display when you click the link to access this page. The Firewall - Advanced Settings page allows you to configure the gateway’s firewall. Figure 38. MDC Firewall Advanced Settings Page...

  • Page 91: Enabling Security Features

    Disabling Attack Detection By default, the 2Wire gateway firewall rules block the attack types listed in the Attack Detection pane. Some hosted applications require that the user open specific ports (for example, TCP or UDP) to allow outside users to access their network.

  • Page 92: Voice - Configure Server Page

    Management and Diagnostic Console Voice - Configure Server Page Note: This link is present only if the 2Wire gateway is VoIP-enabled. The Voice - Configure Server page allows you to set up your VoIP server, and is used primarily for test purposes.
  • Page 93 Displays the default expiration (in seconds) of the SIP registration, and indicates how frequently re-registration will occur. Register Retry Interval Indicates the period of time (in seconds) before the gateway will retry registration after a failed attempt. By default, the checkboxes are checked.

  • Page 94: Troubleshooting - Dsl Diagnostics Page

    Management and Diagnostic Console Troubleshooting - DSL Diagnostics Page The Troubleshooting - DSL Diagnostics page displays data associated with the 2Wire gateway’s DSL link. Figure 40. MDC Troubleshooting DSL Diagnostics Page Analyzing General Information The General Information pane shows diagnostic information for the current DSL connection (or connection attempt).
  • Page 95 VCXO Frequency Indicates the difference The ideal value is Suspicious - hard- Offset between the gateway’s and the zero (0). The maxi- ware frequency mismatch DSLAM port’s crystal fre- mum difference quency in parts per million should be less (ppm).

  • Page 96: Reviewing Training History

    (since power on) is displayed in YY:MM:DD and HH:MM:SS for- mat. Line The line (1 or 2) on which the gateway is searching for a DSL signal. Downstream Rate The net user data rate (in kbps) for the connection.
  • Page 97 This is an indication of how much the uncancelled echo is affecting DSL perfor- mance, rather than an absolute measure of the uncancelled echo. VXCO Indicates the difference between the gateway’s and the DSLAM port’s crystal fre- quency in parts per million (ppm). Rx Gain Indicates the current receive gain settings, which will depend on the length of the DSL line.

  • Page 98: Reviewing Bitloading

    Management and Diagnostic Console Reviewing Bitloading The Bitloading pane shows the bits loaded per tone for the upstream (tones 6 to 31) and downstream (tones 32 to 255) spectrum. A single hex-digit for each tone shows the numeric values (0 to F) in addition to the bar-graph depiction.

  • Page 99: Troubleshooting - Event Log Page

    Management and Diagnostic Console Troubleshooting - Event Log Page The Troubleshooting – Event Log page displays all security related events for the broadband and local network. Log information is stored in an 8 KB buffer. When the buffer is full, the oldest items are purged from the log.
  • Page 100 Warning indicates an unexpected condition that does not affect the 2Wire gateway’s ability to operate (for example, a network problem or the 2Wire gateway is not configured properly). For events that involve the transfer of packets, the following additional information is displayed.

  • Page 101: Troubleshooting - Network Tests Page

    Figure 42. MDC Troubleshooting Network Tests Page The Ping test allows you to ensure that the 2Wire gateway can send data packets to (ping) a remote host. The Traceroute test traces the number of times a data packet sent from the 2Wire gateway is routed before...
  • Page 102 To perform a ping or traceroute test: From the drop-down menu, select Ping or Traceroute. In the Host field, enter the URL of the host location to which you wish the 2Wire gateway to send the ping or traceroute. In the Test field, enter the number of times you want the ping to occur (the maximum is 25) or the number of hops you want traceroute to trace.

  • Page 103: Troubleshooting - Upgrade History Page

    The Upgrade History page shows the following information. Item Description Model number The 2Wire gateway model number. Hardware version The current 2Wire gateway hardware version. Software version The current 2Wire gateway software version. Upgrade Log The initial software version, and a record of the last 10 upgrades.

  • Page 104: Troubleshooting - Resets Page

    Local Network field clears all devices from the Local Network list. Doing so will Clear change the configuration settings, and may affect 2Wire gateway operation because it removes all devices (such as computers) from your network. button in the DSL Connection field retrains the 2Wre gateway’s DSL connection.
  • Page 105 Management and Diagnostic Console button in the Broadband Link field allows you to reset the 2Wire gateway broadband link. For Reset 2Wire gateway models with a DSL connection, this means the DSL connection is reset. button in the Gateway field allows you to restart the 2Wire gateway. During 2Wire gateway restart,...

  • Page 106: Advanced - Syslog Settings Page

    Advanced - Syslog Settings Page The Advanced - Syslog Settings page allows users to maintain a history of security events greater than the capacity of the 2Wire gateway by enabling a syslog server. Note: Use of this feature requires a UNIX or Linux computer running a syslog daemon.

  • Page 107: Advanced - Provisioning Info Page

    Management and Diagnostic Console Advanced - Provisioning Info Page The Advanced – Provisioning Info page displays the parameters with which the 2Wire gateway was provisioned. Figure 46. MDC Advanced Provisioning Information Page...
  • Page 108 Management and Diagnostic Console The gateway provisioning parameters are dynamic, and vary depending on the software version that the gateway is running. • Module Configuration. Configuration parameters for modules listed in the Advanced Link Manager States page. The parameters are set by broadband provisioning.

  • Page 109: Advanced - Configure Time Services Page

    Figure 47. MDC Advanced Configure Time Services Page During the 2Wire gateway setup process, you specify the time zone in which you are located so that the time and date are automatically displayed in the 2Wire gateway user interface. These time settings are displayed in the Current Time Settings panel, which shows the current date, time, time zone, and whether the time was automatically or manually configured.
  • Page 110 Management and Diagnostic Console To manually set the time and date: Check the checkbox. Enable In the Time field, enter the time in 24-hour HH:MM:SS format (for example, 10:02:11). In the Date field, enter the date in YYYY/MM/DD format (for example, 2006/10/09). From the Time Zone pull-down menu, select the time zone.

  • Page 111: Advanced - Configure Services Page

    The Advanced – Configure Services page allows you to enable the 2Wire gateway to operate in bridged mode, change the timeout settings for NAT, enable notification messages, enable the SIP ALG, and change the upstream maximum transmission rate.
  • Page 112 Most gateway features are now disabled, including firewall and stateful packet inspection, DHCP , NAT, DNS, PPP , and remote management. The gateway no longer functions as a gateway and is, in effect, a multi- protocol (Ethernet, wireless, and USB) bridge.
  • Page 113 Use the following IP address In the IP address field, enter an IP address between 172.16.1.1 to 172.16.1.32. In the Subnet mask field, enter 255.255.0.0. In the Default gateway and Preferred DNS server fields, enter 172.16.0.1. e. Click If required, reboot the system for the changes to take effect.

  • Page 114: Changing Timeout Parameters

    The MTU (Maximum Transmission Unit) is the largest size packet or frame, specified in octets (eight-byte bits), that can be sent from a computer to the network. The 2Wire gateway’s MTU varies, depending on the connection type used (for example, PPP or direct IP).

  • Page 115: Advanced - Static Routes

    In the Subnet IP field, enter the IP address of the network to which you want to configure a static route. In the Subnet Mask field, enter the subnet mask of the destination network. In the Gateway IP field, enter the IP address of the router for the specified subnet. Click the...
  • Page 116 Management and Diagnostic Console The Route List shows a list of static routes defined by the user. For each user-defined static route, the following information is displayed: • Subnet IP • Subnet Mask • Gateway • Interface...

  • Page 117: Advanced - Dns Resolve Page

    Management and Diagnostic Console Advanced - DNS Resolve Page Note: To access this page, your organization must have the Remote Management feature enabled. If the feature is not enabled, an error message will display when you click the link to access this page. The Advanced - DNS Resolve page allows users to name network devices (such as printers or Web servers) so that they may be easily accessed by other users on the network.

  • Page 118: Advanced - Traffic Shaping

    To change the gateway’s upstream connection rate: Check the checkbox. Enable Traffic Shaping In the New Upstream Rate field, enter the upstream rate at which you want the gateway to connect. Click the button. Submit...

  • Page 119: Advanced - Link Manager States

    Management and Diagnostic Console Advanced - Link Manager States Page The Advanced – Link Manager States page is a tree representation of the 2Wire gateway interface stack, and shows the internal state of the 2Wire gateway. Figure 52. MDC Advanced Link Manager States Page The Link Manager States page is used to gather dynamic information on internal networking modules, and is based on the runtime configuration of the 2Wire gateway.
  • Page 120 Management and Diagnostic Console To view information about each node, click the node link. Information displays below the Link Manager States tree, and includes the following: Node Information Description Link status Up. The link is functioning properly. Climbing. The link is attempting to establish a connection. Down.
  • Page 121 Primary broadband PPPoA configuration module. rtatm0 Primary broadband routed ATM configuration module. The nodes that display are dependent on the 2Wire gateway. For example, 2Wire gateways that are not connected to the Internet via ADSL will not display ADSL information.

  • Page 122: Advanced - Detailed Log

    The Advanced – Detailed Log page is a debug log facility modeled after syslog, and provides advanced diagnostic capabilities. Figure 53. MDC Advanced Detailed Log Page Note: The Detailed Log retains a persistent (across upgrades and system restarts) record of gateway events.
  • Page 123 (for example, DBG or Filter higher) and the specific gateway component that was affected. Each log displays the following information: • Status level: DBG (debug), INF (informational), NTC (notice), WRN (warning), ERR (error), FTL (fatal), ALR (alarm), or EMR (emergency).
  • Page 124 Management and Diagnostic Console Filter Description dhcpd DHCP server DSL modem and DSL control module dslice DSL hardware Ethernet device ethatm Ethernet to ATM bridge (1483) Firewall gpio GPIO (general purpose input/output) device hostapd Wireless access point daemon hpna HPNA interface httpd HTTP daemon initd...
  • Page 125 Management and Diagnostic Console Filter Description netdev Network device core nodesd Network device status daemon pdump Packet dump (used for debugging) Package management Public Key Infrastructure subsystem Point-to-Point Protocol daemon reset Reset switch driver rpcd RPCD daemon logs for CMS interaction rtatm Routed ATM driver Voice SLIC drivers...
  • Page 126 PCs and peripherals. Default Gateway. A device that is placed between network segments (or “subnets”) to ensure that traffic is properly routed between different subnets. To communicate with a device on another network, users need to know the default gateway’s IP address.
  • Page 127 Glossary IP Address. A numeric identifier for your computer. Just as the post office delivers mail to your home address, servers know to deliver data to your computer based on your IP address. IP addresses can be dynamic, meaning that your computer “borrows” the IP address for the necessary timeframe, or they can be fixed, meaning that the number is permanently assigned to your computer.
  • Page 128 Glossary PPPoA (Point-to-Point Protocol over ATM). A specification for connecting multiple computer users on an Ethernet LAN to a remote site through common customer premises equipment (such as a modem). PPPoA combines the Point-to-Point Protocol (PPP), commonly used in dialup connections, with the ATM (Asynchronous Transfer Mode) protocol, which supports multiple users in a LAN.
  • Page 129 Wireless. Transmission of data over radio waves rather than wiring. Wireless channel. The 2Wire gateway supports up to 13 wireless channels (based on country restrictions). For example, the United States and Canada support channels 1 to 11; Europe and Australia support channels 1 to 13.
  • Page 130 Glossary Channel Range Channel 3 2409.5 MHz - 2434.5 MHz Channel 4 2414.5 MHz - 2439.5 MHz Channel 5 2419.5 MHz - 2444.5 MHz Channel 6 2424.5 MHz - 2449.5 MHz Channel 7 2429.5 MHz - 2454.5 MHz Channel 8 2434.5 MHz - 2459.5 MHz Channel 9 2439.5 MHz - 2464.5 MHz...

  • Page 131: Regulatory Information

    If trouble is experienced with this equipment, please contact the store, reseller, or agent from whom the product was purchased. Repair of this equipment should be made only by the 2Wire Service Center or a 2Wire authorized agent.

Table of Contents