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2Wire HomePortal Quick Install Manual

For models 1000c and 1000cw
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Download this manual See also: Installation Manual
Quick Install Guide for Models 1000C and 1000CW
Version 2.2

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Summary of Contents for 2Wire HomePortal

  • Page 1 Quick Install Guide for Models 1000C and 1000CW Version 2.2...

  • Page 2: Safety Information

    OR OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF. 2Wire, Inc. reserves the right to make any modification to this manual or the information contained herein at any time without notice. The software described herein is governed by the terms of a separate user license agreement.

  • Page 3: Networking Technology Overview

    Ethernet is recommended if your primary computer will be in the same room as the HomePortal. For today’s home networks, you do not necessarily need Ethernet. Alternatives such as USB and HomePNA are equally effective and let you network your computers without special wiring.

  • Page 4: Home Phoneline Networking (Homepna)

    The HomePortal securely delivers rich content such as games and music from the Internet, distributing it to multiple simultaneous users within your household. The HomePortal is easy to install and as easy to use as browsing the Web. The HomePortal also makes it easy to share printers, MP3 players, Internet radios, game consoles and other Internet devices.

  • Page 5: Getting Started

    First: Locate your HomePortal key code Find the Before You Start page included in your HomePortal package. This insert will help you determine the key code that you will need to install the HomePortal residential gateway on your first computer.

  • Page 6: System Requirements

    • At least one computer with CD-ROM • 5 MB of available hard disk space for 2Wire HomePortal software • Windows 98, 98SE, Windows ME, Windows NT 4.0 with Service Pack 6, Windows 2000, Windows XP, or Mac OS 8.6 or higher •...

  • Page 7: Connect Your First Computer To The Homeportal

    Additional computers in the same room as the HomePortal or computers in other rooms. * If you use a 2Wire Wireless PC Card in your computer for wireless networking, the HomePortal Setup Wizard software automatically configures it to communicate with the HomePortal during setup.

  • Page 8: Ethernet Connection

    POWER HOME NETWORK front of the HomePortal are green. If they are not, see “Diagnosing connection problems” on page 20. The indicator light will not turn green until the HomePortal software has been installed and BROADBAND LINK an Internet connection has been established.

  • Page 9: Usb Connection

    In a HomePortal network, only one Windows 98, 98 SE, Windows ME, Windows 2000, or Windows XP computer can be directly connected to the HomePortal via USB. Additional computers may be added to the network using connection options such as home phoneline networking (HomePNA). USB/HomePortal connectivity is not available for Macintosh, Windows 95, Windows 95 B OSR2, all versions of Windows 98 (except SE), or Windows NT.
  • Page 10 Install a Windows USB driver Before installing your HomePortal software, you must install a Windows USB driver on your computer. The following screens show the installation under Windows 98 and may vary somewhat on Windows ME, Windows 2000, and Windows XP.

  • Page 11: Check Your Connections

    POWER HOME NETWORK front of the HomePortal are green. If they are not, see “Diagnosing connection problems” on page 20. The indicator light will not turn green until the HomePortal software has been installed and BROADBAND LINK an Internet connection has been established.

  • Page 12: Home Phoneline Networking (Homepna) Connection

    PCI HomePNA adapter or an external HomePNA adapter. Specific instructions for installing HomePNA network adapters can be found in the individual adapter’s package (if purchased separately) or on your HomePortal Setup Wizard CD (if included with your HomePortal). The HomePNA adapter shown in this example is a 2Wire PC Port Phoneline Adapter.
  • Page 13 POWER HOME NETWORK front of the HomePortal are green. If they are not, see “Diagnosing connection problems” on page 20. The indicator light will not turn green until the HomePortal software has been installed and BROADBAND LINK an Internet connection has been established.

  • Page 14: Network With Ethernet Hub Or Switch

    POWER HOME NETWORK front of the HomePortal are green. If they are not, see “Diagnosing connection problems” on page 20. The indicator light will not turn green until the HomePortal software has been installed and BROADBAND LINK an Internet connection has been established.

  • Page 15: Wireless Connection

    POWER HOME NETWORK front of the HomePortal are green. If they are not, see “Diagnosing connection problems” on page 20. The indicator light will not turn green until the HomePortal software has been installed and BROADBAND LINK an Internet connection has been established.

  • Page 16: Install The Homeportal Software

    Close all programs before running the HomePortal Setup Wizard. Place the HomePortal Setup Wizard CD (see note below) in the CD-ROM drive of your computer and follow the onscreen instructions. It may take up to one full minute for the Setup Wizard to start.

  • Page 17: Installing The Homeportal Setup Wizard On Macintosh Computers

    If your Macintosh does not have a current Web browser, you must install one before installing the HomePortal software. To install a browser, drag the folder from the HomePortal Setup Wizard CD to your Macintosh hard drive, double-click the browser icon, then follow the onscreen instructions.

  • Page 18: Add Computers To The Network

    Step Add Computers to the Network Now that your first computer is connected to the HomePortal and your Internet connection has been established, it is time to connect your other computers to the network. We recommend adding computers to your network using your home phoneline networking (HomePNA) or a combination of home phoneline networking and wireless, because these technologies don’t require new wiring throughout your home.
  • Page 19 The phoneline filter shown in this example is a 2Wire DSL Filter. The 2Wire DSL Filter is sold separately from the HomePortal. Install the HomePNA adapter according to the manufacturer’s instructions.
  • Page 20 If you use a 2Wire Wireless PC Card in your computer for wireless networking, the HomePortal Setup Wizard software automatically configures it to communicate with the HomePortal during setup, but you will need to install the driver. Instructions for installing your 2Wire wireless adapter driver are on the Setup Wizard CD.

  • Page 21: The Homeportal Indicator Lights

    The HomePortal Indicator Lights The HomePortal has three indicator lights that can be used to diagnose installation and connection problems. The following tables describe how to interpret the , and POWER BROADBAND LINK HOME lights. NETWORK Power light Operating state The HomePortal is not plugged into a power outlet.

  • Page 22: Diagnosing Connection Problems

    If the problem you are having is not covered here or in the 2Wire online Help system, or if the suggestions provided do not solve the problem, call the 2Wire Customer Care Center at 877-347-8680.
  • Page 23 HOME NETWORK indicator light is not lit If your networked computers are powered on and the indicator light is not lit, the HOME NETWORK HomePortal may not have been connected correctly. Double check the connection diagrams for your particular connection type against your completed HomePortal setup.

  • Page 24: Regulatory Information

    If trouble is experienced with this equipment, please contact the store, reseller, or agent from whom the product was purchased. Repair of this equipment should be made only by the 2Wire Service Center or a 2Wire authorized agent.

  • Page 25: License Agreement

    (i) at the expiration of the warranty period; (ii) if the Product has been modified or altered in any way; (iii) if the defect is the result of an event after delivery to the Licensee; (iv) if Licensee is in breach of any agreement with 2Wire; (v) if the Product has not been installed, operated, repaired or maintained in accordance with any installation, handling, maintenance, or operating instructions supplied by 2Wire;...
  • Page 26 7. Miscellaneous. This Agreement and the licenses granted hereunder are assignable or transferable by Licensee only in conjunction with the sale and transfer of the 2Wire Product within which the software was first delivered. 2Wire may assign this Agreement in whole or in part. Any notice, report, approval or consent required or permitted hereunder shall be in writing.

  • Page 27: Limited Hardware Warranty

    Return the product to the place of purchase. If 2Wire Customer Support determines that the product may be defective, they will issue you an RMA number to place on the outer package of the product. 2Wire cannot accept any product without an RMA number on the package.
  • Page 28 5100-000110-000 Rev B...

This manual is also suitable for:

Homeportal 1000cHomeportal 1000cw

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