iRobot Roomba Customer Support Booklet page 15

Roomba Customer Support Booklet
Roomba beeps when a Room Size Button is selected, then shuts off EVERY
TIME.
When a Room Size Button is selected, Roomba may beep then shut off
completely. A ll power goes off and all lights go out. If this is your experience,
then do the following:
1. Observe whether the Battery Life Indicator Light illuminates red when a
room size button is selected. If it does illuminate red, then the Battery
Pack needs to be recharged.
2. If the battery life indicator light does not illuminate at all and Roomba shuts
off every time a Room Size Button is selected, Roomba may have a
malfunctioning Wheel Drop Sensor, and Customer Service should be
contacted.
Roomba has a punctured Filter.
The Air Filter, located in the Filter Door on the underside of the Particle Bin,
needs to be replaced if it becomes punctured or if you notice a decline in the
cleaning performance of Roomba. Follow the instructions under Procedures to
replace the Filter. Two spare Replacement Filters are included with your original
Roomba purchase. If you wish to purchase more, please visit
www.roombavac.com for purchasing options.
Roomba's noisy.
Some noise is normal. However, has the noise changed recently?
If yes, try the following:
1. Remove and clean the Brushes, following the steps under Procedures.
Make sure there is not a lot of hair wound around the ends (or Axles) of
the Brushes. If there is, clean it off.
2. While the Brushes are out of Roomba, inspect and clean the Brush
Coupler. Are the two brass bushings still in place? If they are not, please
contact Customer Service.
3. Inspect the square sockets in Roomba that hold in the Brushes. Are they
still square or have they been rounded out? If they have been rounded
out, please contact Customer Service.
4. Reinstall the Brushes.
Roomba's rubber tire tread looks worn or broken.
The tire tread wears itself down with normal usage. If the tire tread splits please
contact Customer Service.
Roomba Brushes/wheels are gummed up.
Gently wipe the wheels with a damp, not dripping, sponge. Gently wipe the
Brushes down with a damp sponge, turning them to get the entire Brush surface.
If the Brushes are very dirty then remove them and carefully wipe them clean.
Can't find the answer to your support question? Call Roomba Customer Support at 1-877-855-8593 or email us at
roomba-support@irobot.com
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