Solving Problems With Charging Or The Battery Pack - iRobot Roomba Customer Support Booklet

Roomba Customer Support Booklet
Solving Problems with Charging or the Battery
Pack
How long does Roomba run on a single battery charge?
The life of a fully-charged Battery Pack is dependent on the floor surface to be
cleaned. A single charge can last from about 60 minutes (on medium pile carpet)
to about 90 minutes (on hard floor surfaces).
The Battery Pack won't charge or the Charger Indicator Light will not
illuminate.
The following should be checked:
Ensure AC Adapter is plugged into a working outlet. Try several outlets to be
sure.
Ensure AC Adapter is fully plugged into the Charger. No metal (or almost none)
should be visible once the plug is fully inserted.
Ensure that the Charge Plug is fully inserted into Roomba. The Charge Plug will
only fit into the Socket in the proper orientation.
Ensure that the Battery Pack is properly inserted. To be sure, remove it, inspect
the contacts both in the Battery Pack and in Roomba to make sure that they are
not blocked by dirt, and reinsert the Battery Pack. It should click into place on
each side.
The Charge Indicator Light on the Charger box should illuminate. If it does not
illuminate, check all the connections. This light will turn off whe n the Battery Pack
is fully charged.
Note that no lights will illuminate on Roomba itself during charging.
Also note that the 12-hour timer restarts every time any of the following happens:
The Charger is plugged in
The AC Adapter is unplugged from the wall or the AC Adapter is
unplugged from the Charger
Power failures, brownouts, and dips can also cause the timing cycle to
start again.
If your Roomba still will not charge please contact Customer Assistance.
I want to charge Roomba outside the U.S.
iRobot does not support Roomba outside of the United States. Roomba's
warranty is only valid on products purchased and used in the United States.
The Charger is hot to the touch.
Can't find the answer to your support question? Call Roomba Customer Support at 1-877-855-8593 or email us at
roomba-support@irobot.com
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