Before You Begin; Checks And Verifications; Common Problems - HP Data Protector A.06.11 Integration Manual

Before you begin

• Ensure that the latest official Data Protector patches are installed. See the online
Help index: "patches" on how to verify this.
• See the HP Data Protector product announcements, software notes, and references
for general Data Protector limitations, as well as recognized issues and
workarounds.
• See http://www.hp.com/support/manuals
versions, platforms, and other information.

Checks and verifications

• On the application and backup systems, examine system errors reported in:
Data_Protector_home\log\debug.log
• With the XP integration, ensure that RAID Manager Library is correctly installed
on both the application and backup systems. In addition, check if the
libsvrrm.dll file exists in the RMLIB_home directory.

Common problems

Problem
Backup or instant recovery aborts due to VDS problems
A backup or instant recovery session aborts with the following error:
Failed to load VDS service.
This error can appear as a result of abnormal termination of a VDS service.
for an up-to-date list of supported
Zero downtime backup integration guide 409