Before You Begin; Checks And Verifications - HP Data Protector A.06.11 Integration Manual

at "Problems" on page 154 and if you cannot find a solution there, perform general

checks and verifications.

For general Data Protector troubleshooting information, see the HP Data Protector
troubleshooting guide.
For general ZDB, restore, and instant recovery troubleshooting information, see the
troubleshooting sections in the HP Data Protector zero downtime backup
administrator's guide.

Before you begin

• Ensure that the latest official Data Protector patches are installed. See the online
Help index: "patches" on how to verify this.
• See the HP Data Protector product announcements, software notes, and references
for general Data Protector limitations, as well as recognized issues and
workarounds.
• See http://www.hp.com/support/manuals
versions, platforms, and other information.
Checks and verifications
For more detailed information about how to perform any of the following procedures,
see the Oracle documentation.
If your configuration, backup, or restore failed:
• On the application system, verify that you can access the Oracle target database
and that it is opened as follows:
1. UNIX: Export the ORACLE_HOME and DB_NAME variables as follows:
• if you are using an sh - like shell, enter the following commands:
• if you are using a csh - like shell, enter the following commands:
Windows: Set the ORACLE_HOME and DB_NAME variables.
146 Data Protector Oracle ZDB integration
ORACLE_HOME="ORACLE_HOME"
export ORACLE_HOME
DB_NAME="DB_NAME"
export DB_NAME
setenv ORACLE_HOME "ORACLE_HOME"
setenv DB_NAME "DB_NAME"
for an up-to-date list of supported