SOLE E55 Owner's Manual page 35

Effective January 1, 2008
ELLiPTiCAL WARRANTY
SOLE warrants all its elliptical parts for a period of time listed below from the date of retail sale, as determined by sale receipt, or in the
absence of a sales receipt eighteen (18) months from the original factory shipping date. SOLE's responsibilities include providing new or
remanufactured parts, at SOLE's option, and technical support to our independent dealers and servicing organizations. In the absence of a
dealer or service organization, these warranties will be administered by SOLE directly to a consumer. The warranty period applies to the
following components:
E55 E95
Labor 2 year Labor 2 years
Frame Weldments Lifetime Frame Weldments Lifetime
Brake Lifetime Brake Lifetime
All Other Components 5 years All other Components 5 years
NORMAL RESPONSIBILITIES OF THE CONSUMER
This warranty applies only to products in ordinary household use, and the consumer is responsible for the items listed below:
1. The warranty registration card must be completed and returned to the address listed on the card within 10 days of the original purchase to
validate the manufacturer's limited warranty.
2. Proper use of the elliptical in accordance with the instructions provided in this manual
3. Proper installation in accordance with instructions provided with the elliptical and with all local electric codes.
4. Proper connection to a grounded power supply of sufficient voltage, replacement of blown fuses, repair of loose connections or defects in
house wiring.
5. Expenses for making the elliptical accessible for servicing, including any item that was not part of the elliptical at the time it was shipped
from the factory.
6. Damages to the elliptical finish during shipping, installation or following installation.
EXCLUSIONS
This warranty does not cover the following:
1. CONSEQUENTIAL, COLLATERAL, OR INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND INCIDENTAL EXPENSES
RESULTING FROM ANY BREACH OF THIS WRITTEN OR ANY IMPLIED WARRANTY.
Note: Some states do not aflow the exclusion or limitation of incidental or consequential damages, so this limitation or
exclusion may not apply to you.
2. Service call reimbursement to the consumer. Service call reimbursement to the dealer that does not involve malfunction or defects in
workmanship or material, for units that are beyond the warranty period, for units that are beyond the service call reimbursement period, for
elliptical not requiring component replacement, or elliptical not in ordinary household use.
3. Damages caused by services performed by persons other than authorized SOLE service companies; use of parts other than original
SOLE parts; or external causes such as alterations, modifications, abuse, misuse, accident, improper maintenance, inadequate power
supply, or acts of God.
4. Products with original serial numbers that have been removed or altered.
5. Products that have been: sold, transferred, bartered, or given to a third party.
6. Products that do not have a warranty registration card on file at SOLE. SOLE reserves the right to request proof of purchase if no
warranty record exists for the product.
7. THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, INCLUDING THE
WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE.
SERVICE
Keep your bill of sale. Twelve (12) months from the date on the bill of sale or eighteen (18) months from the date of factory
shipping as determined by the serial number establishes the labor warranty period should service be required. If service is performed,
it is in your best interest to obtain and keep all receipts. This written warranty gives you specific legal rights. You may also have
other rights that vary from state to state. Service under this warranty must be obtained by following these steps, in order:
1. Contact your selling authorized SOLE dealer. OR
2. Submit all service requests including serial number, contact information and a brief description of the problem online at
www.soletreadmills.com/technical.php?p=service.
3. tf you have any questions about your new product or questions about the warranty contact SOLE Fitness at 1-866-780-SOLE (7653). If you
have a technical problem with your new elliptical contact SOLE technical service at 866-MYSOLE1 (697-6531).
4. If no local service is available, SOLE will repair or replace the parts, at SOLE's option, within the warranty period at no charge for parts. All
transportation costs, both to our factory and upon return to the owner, are the responsibility of the owner. The owner is responsible for
adequate packaging upon return to SOLE. SOLE is not responsible for damages in shipping. Make all freight damage claims with the
appropriate freight carrier. DO NOT SHIP ANY UNIT TO OUR FACTORY WITHOUT A RETURN AUTHORIZATION NUMBER. All units
arriving without a return authorization number will be refused.
5. For any further information, or to contact our service department by mail, send your correspondence to:
SOLE Fitness
P.O. Box 2037
Jonesboro, AR 72402=2037
Product features or specifications as described or illustrated are subject to change without notice. All warranties are made by SOLE.
34 E55 / E95 Elliptical